1PointMail

1PointMail

Cloud-based email marketing platform

4.8/5 (46 reviews)

1PointMail Overview

1PointMail is a cloud-based email marketing tool offered by 1Point Interactive for SMBs and enterprises across the US. The solution allows users to manage lists, optimize marketing campaigns, track campaign results in real time, and enhance email deliverability. Users can create newsletter templates, upload lists, and send dedicated messages to their customers based on user activity.

1PointMail allows users to create email campaigns using the campaign manager, and personalize the message content or subject for each contact type. Soft and hard bounce rules can also be set by users. The solution offers reputation enhancement services that allow users to increase delivery rates and boost their reputation. Users can also view the activity statistics from a particular account and analyze the total number of emails sent in specified time period.

The administrator can create sub-accounts for multiple users and customize them by assigning permissions at various levels. Spam score for all the campaigns can also be checked by the solution that ensures emails are delivered to the intended inbox. The solution helps in merging the multiple contact lists to run a campaign effectively. Lists can be exported in Excel format and users are notified via email once the download is complete.

Pricing

Starting from
US$49.00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

1PointMail Reviews

Overall rating
4.8/5
100% positive reviews
37
Excellent
9
Very good
0
Average
0
Poor
0
Terrible
Verified Reviewer

Overall an excellent choice

Used Daily for 1+ year
Reviewed on 28/11/2017
Review Source: Capterra

Still cannot find a better value for the investment. Does everything I need it to do.

Pros

Full featured list management, HTML content editor, segmenting and reporting. Dynamic segmenting of lists has proven very useful. The system is set up to ensure lists are clean. The service has been excellent.

Cons

The process for lead scoring could be made a bit easier. Also more native integrations with other technologies such as with Zapier or CRM's.

Response from 1Point Interactive

Thank you so much for your review. We have done integration with Zapier in the past as well as other custom API work. If there are specific CRMs that you are looking to hook into we would be more than happy to help. In our next major release we are looking to add more details about integration possibilities. As always please reach out to support or your Client Service liaison with any feature request and we will get it scoped!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Jarad W.

Excellent Deliverability and Motivated Customer Service

Used Daily for 1+ year
Reviewed on 9/1/2018
Review Source: Capterra

Pros

1PointMail delivers to the inbox. Period. As a marketing professional, I've used 2 dozen email service providers at varying price-points, features, and volumes - from sends as low as several hundred to as much as over 1 million contacts. Regardless of volume, deliverability is key and 1PointMail has figured out how to reliably serve large-scale customers at a very affordable price. Their customer support is fantastic. They have always worked with me on my issues through resolution, offered advice and recommendations that have made my campaign perform better, and are always available when we have issues. For the deliverability, service, and price, these guys can't be beat!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Mathew H.

Excellent prompt service

Used Daily for 6-12 months
Reviewed on 16/3/2017
Review Source: Capterra

From the very beginning 1Pointmail have done everything they can to help and educate us on their software and better options that would better suite our business. They are always quick to respond to problems and always seem to go above and beyond what you would expect. Chris has been very helpful and has even been on the phone a number of times to talk us through options and some of the training and problems that we were seeing at the beginning. Overall I would highly recommend 1Pointmail the system is very easy and slick to use.

Pros

The software itself is very easy to use and all the extra features that it contains is a bonus like scheduling mailings, being able to create your own templates and reuse them is also a options which other systems do not offer. Being able to build a delegate database is also a great option as this allows us to run reports on who is and is not opening our mailings.

Cons

None that I can think of.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Verified Reviewer

Great product with great customer service

Used Weekly for 1+ year
Reviewed on 2/2/2018
Review Source: Capterra

The product is extremely easy to use and their reporting suite shows me exactly how my KPI's are being met. Great product

Pros

This product is extremely easy to implement and use, on the rare occasions when I do have an issue the customer service team is second to none. Compared to the competition 1PointMail is easier and more budget friendly. They work with me to get my KPI's turned into effective email campaigns & their reporting shows me exactly what impact the mailing had with my customers. I can't recommend this company enough.

Cons

Compared to the competition, there is no question that this is the easiest software to use. The only real negative that I have is their customer service team regularly calls to insure that their product is meeting my expectations, if you can even call that a problem.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Cathy Z.

Best Customer Service We've Found

Used Weekly for 1+ year
Reviewed on 30/1/2017
Review Source: Capterra

These guys are amazing. It's not that there are NEVER problems. There are always problems when you're dealing with tech. The way they deal with them is outstanding. Rapid response is putting it mildly. I am super happy with the product as well and the competitive price allows me to make money while offering my clients competitive prices. Bravo!!

Pros

It takes a little bit of a learning curve, but after a few uses, it's very easy to operate.

Cons

A wide array of functionality.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

1PointMail Pricing

Starting from
US$49.00/month
Pricing options
Free Trial
Subscription
Value for money

10,000 Emails: $49 per month
100,000 Emails: $149 per month
250,000 emails: $249 per month
500,000 emails: $399 per month
1,000,000 emails: $699 per month
Discounts are available for annual or semi-annual billing.

1PointMail Features

  • API
  • Automatic Notifications
  • Data Import/Export
  • Multi-Channel Marketing
  • Real Time Analytics

  • A/B Testing
  • Activity Dashboard
  • Campaign Analysis
  • Campaign Management
  • Content Management
  • Customisable Branding
  • Customisable Templates
  • Drag & Drop Interface
  • Email Marketing Management
  • Engagement Analytics
  • Monitoring
  • Reporting & Statistics
  • Social Media Integration
  • Social Network Marketing
  • Third Party Integration

Additional information for 1PointMail

Key features of 1PointMail

  • API platform
  • Campaigns testing management
  • Creation of custom fields
  • Download or export contacts
  • Email delivery tracking
  • Google and Adobe analytics
  • Inbuilt HTML templates
  • Manage mailing lists and contacts
  • Marketing across multiple channels
  • Monitor account activity
  • Plan and execute marketing campaigns
  • SMS & text marketing
  • Segment lists based on campaign
  • Status summary notifications via email
  • Track campaigns in real-time
  • User permissions management

Benefits

● With 1PointMail, users can create and manage mailing campaigns using the pre-defined templates or by designing new email template.
● 1PointMail allows users to import contact lists in Excel or CSV format and further manage them by applying bounce rules.
● Tracking of campaign results in real time is supported, with users able to download reports and analyze them with multiple analytics tools.
● The 1Point API platform allows users access essential features outside of the application.
● Deliverability feature ensures that emails are sent to the intended users and reports on whether they have been read.

1PointMail FAQs

Below are some frequently asked questions for 1PointMail.

Q. What type of pricing plans does 1PointMail offer?

1PointMail offers the following pricing plans:

Starting from: US$49.00/month

Pricing model: Subscription

Free Trial: Not Available

10,000 Emails: $49 per month
100,000 Emails: $149 per month
250,000 emails: $249 per month
500,000 emails: $399 per month
1,000,000 emails: $699 per month
Discounts are available for annual or semi-annual billing.

Q. What are the main features of 1PointMail?

1PointMail offers the following features:

  • API platform
  • Campaigns testing management
  • Creation of custom fields
  • Download or export contacts
  • Email delivery tracking
  • Google and Adobe analytics
  • Inbuilt HTML templates
  • Manage mailing lists and contacts
  • Marketing across multiple channels
  • Monitor account activity
  • Plan and execute marketing campaigns
  • SMS & text marketing
  • Segment lists based on campaign
  • Status summary notifications via email
  • Track campaigns in real-time
  • User permissions management

Q. Who are the typical users of 1PointMail?

1PointMail has the following typical customers:

Mid Size Business, Small Business

Q. What languages does 1PointMail support?

1PointMail supports the following languages:

English

Q. What type of pricing plans does 1PointMail offer?

1PointMail has the following pricing plans:

Subscription

Q. Does 1PointMail support mobile devices?

We do not have any information about what devices 1PointMail supports

Q. What other apps does 1PointMail integrate with?

1PointMail integrates with the following applications:

Adobe SiteCatalyst, Google Analytics, iCIMS Recruit

Q. What level of support does 1PointMail offer?

1PointMail offers the following support options:

Online Support, Phone Support