About QT9 QMS

Quality Management Software made easy. Connect your locations, departments and people with the QT9™ QMS. Modernize quality management with interconnected modules for every business function. The QT9™ QMS eliminates paper by automating compliance across teams all in one place. Drive innovation.

Automate your business processes to increase productivity, profitability and efficiency while eliminating time-consuming, error prone manual processes. QT9’s flexible and scalable QMS connects your locations, departments and people with a unified platform. Take your quality management process to the next level with a user-friendly, web-based eQMS that handles ISO 13485, FDA 21 CFR Part 11 compliance for electronic signatures and 21 CFR Part 820 FDA requirements. Become paperless, compliant and extremely efficient using the built-in document control, change control and CAPA modules. QT9 QMS will modernize your business with interconnected modules that automate manufacturing process with full traceability.

The QT9 QMS is a highly modular ISO quality management system designed for use in the biomedical and pharmaceutical, medical device, food & beverage, general manufacturing and aerospace industries. Automate any ISO 9001, ISO 13485, ISO 14001, ISO 17025, AS9100, HACCP, SQF, cGMP and FDA Part 820/211 regulated quality systems.

Easily connect all your business functions. 23+ interconnected modules are included with the QT9 QMS. Save yourself time, reduce delays, prevent errors and end frustration.The all new QT9 QMS includes modules for audit management, inspections, calibrations, deviations, nonconforming products, risk management, safety incidents, corrective and preventative actions (CAPA), preventative maintenance, change management (ECR/ECN), document control, employee training, management review, customer surveys, feedback, and complaints, supplier evaluations & surveys, and web portals for both suppliers and customers.

The QT9 QMS is a web-based solution accessible from any mobile device including iPhone and Android phones. QT9™ QMS software makes it easy to connect & collaborate with employees, customers & suppliers from any device. Log in online anytime, anywhere on your Mac, PC, tablet or phone to get a real-time view of your compliance items. Managing complex regulatory compliance standards has never been easier with the QT9™ QMS.

Pricing starting from:

US$1,500.00

  • Free Version
  • Free Trial
  • Subscription

Key benefits of QT9 QMS

23 Interconnected Modules
Dynamic Dashboard Grids
Automated Email Alerts
FDA 21 CFR Part 11 Compliant for Electronic Signatures
User To-Do Lists
Multi-Site Ready
Approval Management
Verification of Effectiveness
Mobile-Friendly
User-Defined Fields
Custom Branding
Integrated Report Builder

Devices

Business size

S M L

Markets

Australia, Canada, United Kingdom, India, United States

Supported Languages

English

Pricing starting from:

US$1,500.00

  • Free Version
  • Free Trial
  • Subscription

Images

QT9 QMS Software - Built-In To-Do List for 23+ Modules Included
QT9 QMS Software - CAPA Management in Real-Time
QT9 QMS Software - Document Control with Easy to Create Requests
QT9 QMS Software - Real-Time Reporting
QT9 QMS Software - Customer, Suppler and Employee Portals Included.
QT9 QMS Software - 6
QT9 QMS Software - Document Control - Real-Time Management
QT9 QMS Software - Employee Training Matrix Included
QT9 QMS Software - Customer Survey Management Built-In
View 10 more
QT9 QMS Software - Built-In To-Do List for 23+ Modules Included QT9 QMS Software - CAPA Management in Real-Time QT9 QMS Software - Document Control with Easy to Create Requests QT9 QMS Software - Real-Time Reporting QT9 QMS Software - Customer, Suppler and Employee Portals Included. QT9 QMS Software - 6 QT9 QMS Software - Document Control - Real-Time Management QT9 QMS Software - Employee Training Matrix Included QT9 QMS Software - Customer Survey Management Built-In

Features

Total features of QT9 QMS: 253

  • API
  • Academic/Education
  • Access Controls/Permissions
  • Accident Investigation
  • Accounting Integration
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assessment Management
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Asynchronous Learning
  • Audit Management
  • Audit Planning
  • Audit Trail
  • Automated Routing
  • Automated Scheduling
  • Automatic Backup
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Blended Learning
  • Budget Management
  • Built-in Course Authoring
  • Built-in LMS
  • Business Process Control
  • Calibration Management
  • Calibration Scheduling
  • Case Management
  • Certificate/Label Printing
  • Certification & Licensing
  • Change Management
  • Charting
  • Client Portal
  • Code Enforcement
  • Collaboration Tools
  • Commenting/Notes
  • Communications Management
  • Complaint Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Corporate/Business
  • Corrective and Preventive Actions (CAPA)
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Course Management
  • Create Subtasks
  • Customer Complaint Tracking
  • Customer Database
  • Customisable Branding
  • Customisable Categories
  • Customisable Forms
  • Customisable Reports
  • Customizable Fields
  • Dashboard
  • Data Import/Export
  • Data Visualisation
  • Defect Tracking
  • Digital Signature
  • Disaster Recovery
  • Dispatch Management
  • Distribution Management
  • Document Capture
  • Document Check-in / Check-out
  • Document Classification
  • Document Coding & Control
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • ERP
  • Electronic Signature
  • Electronic Submission
  • Email Alerts
  • Email Management
  • Email-to-Task Conversion
  • Employee Management
  • Environmental Compliance
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Exceptions Management
  • FDA Compliance
  • Failed Inspection Tracking
  • Feedback Management
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • Financial Management
  • For Engineering Documents
  • For Mechanical Equipment
  • Forecasting
  • Forms Management
  • Gantt/Timeline View
  • Historical Reporting
  • ISO Compliance
  • ISO Standards Management
  • IT Risk Management
  • Idea Management
  • Image Capture
  • Import Tasks
  • Incident Management
  • Incident Reporting
  • Indexing
  • Industrial Safety Management
  • Inspection Management
  • Instrument Management
  • Interaction Tracking
  • Internal Controls Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Issue Management
  • Issue Tracking
  • Job Management
  • Knowledge Base Management
  • Label Printing
  • Labeling
  • Learner Portal
  • Learning Paths/Tracks
  • Legal Risk Management
  • MES
  • Maintenance Management
  • Maintenance Scheduling
  • Material Requirements Planning
  • Metadata Management
  • Milestone Tracking
  • Mobile Access
  • Mobile Learning
  • Modeling & Simulation
  • Monitoring
  • Multi-Location
  • Multiple Format Support
  • Nonconformance Tracking
  • OSHA Compliance
  • OSHA Recordkeeping
  • Offline Access
  • Operational Risk Management
  • Order Management
  • Parent Task
  • Percent-Complete Tracking
  • Periodic Review
  • Policy Management
  • Portfolio Management
  • Predictive Analytics
  • Predictive Maintenance
  • Preventive Maintenance
  • Prioritisation
  • Process/Workflow Automation
  • Production Scheduling
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Project Planning/Scheduling
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Purchase Order Management
  • Quality Assurance
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Records Management
  • Recurring Tasks
  • Reminders
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Reputational Risk Management
  • Resource Management
  • Response Management
  • Revision History
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Risk Scoring
  • Role-Based Permissions
  • Root Cause Analysis
  • Routing
  • Rules-Based Workflow
  • SSL Security
  • Safety Management
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Security Management
  • Self Service Portal
  • Self-Learning
  • Service History
  • Shipping Management
  • Single Sign On
  • Skills Assessment
  • Skills Tracking
  • Spreadsheet View
  • Status Tracking
  • Subcontractor Management
  • Supplier Management
  • Supplier Quality Control
  • Supply Chain Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Synchronous Learning
  • Task Board View
  • Task Editing/Updating
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Technician Management
  • Testing/QA Management
  • Tests/Assessments
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • To-Do List
  • Traceability
  • Traditional Methodologies
  • Training Administration
  • Training Companies
  • Training Management
  • Training Record Management
  • Vendor Management
  • Version Comparison
  • Version Control
  • Version Rollback
  • Warehouse Management
  • Warranty Tracking
  • Work Order Management
  • Workflow Management

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Reviews

Overall rating

4.7 /5
(43)
Value for Money
4.8/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support
4.8/5

Already have QT9 QMS?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 43
Jennifer B.
Overall rating
  • Industry: Medical Devices
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

QT9 QMS

Reviewed on 15/7/2021

We have observed several benefits from moving to QT9. It has allowed us to move from a paper...

We have observed several benefits from moving to QT9. It has allowed us to move from a paper based/manual QMS system to an electronic system and reduce our paper consumption and record storage. QT9 has streamlined our internal auditing process, preparation for regulatory audits, document control and approval, and organizational training. We have been able to reduce our active documents by 30% as unnecessary/redundant documents and procedures have been made more visible through the document review process. QT9 made it possible for our organization to effectively maintain and continue operating our QMS system without interruption during the global pandemic when limits were placed on gathering size. All of our records are now in one location and it has reduced the time that the organization and Quality unit spend in locating records.

Pros

QT9 allowed us to replace our clunky paper based QMS and move completely to a streamlined, validated electronic platform. The ability to easily manage our document control, auditing, non-conformances, corrective actions, preventive actions, complaints, and calibrations in one location instead of having to spend time retrieving records from multiple locations. QT9 made it possible to maintain our organization's training needs during a global pandemic, when meeting face to face and in groups was restricted. QT9 made it possible to conduct remote training of our organization and evaluate effectiveness with a written test. It unknowingly prepared us to maintain all of our core Quality functions in the midst of a global pandemic without a mis-step.

The report format (complaints, corrective/preventive actions, non-conformances, etc) look professional and they are able to quickly be downloaded and provided to either customers, suppliers, auditors, and internally.

The consistency of the appearance of the screens in each module made training the organization to use very easy. It was easy to translate the learnings from one module to another. Implementation was similar as well. QT9 technical assistance in uploading of documents and gauges increased the speed in which were able to integrate it into our organization. The unlimited training was also critical especially for the calibration module as it took a bit longer for us to implement and understand how it functioned.

Cons

One feature that would benefit from improving is the ability to create both corrective action and non-conformance records from a customer complaint. Currently, the software only allows the creation of one or the other, but not both. However, all records between complaints, corrective actions, and non-conformances are linked through a daisy chain scenario, but it can be awkward when retrieving records during an audit.

The calibration module was the most difficult for us to implement as it operated a differently than the other modules. However, QT9 technical support assisted and provided us with all of the training that we requested without delay and worked with us to ensure that we implemented the module correctly for our organization's needs.

Dina T.
Overall rating
  • Industry: Telecommunications
  • Company size: 501-1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very robust program that centralizes and manages essential QMS & EMS processes and outputs.

Reviewed on 3/3/2021

The software is outstanding, the support is quick, and thorough. The QT9 team has worked with...

The software is outstanding, the support is quick, and thorough. The QT9 team has worked with multiple departments in our organization. From our internal IT group working to setup connections to other platforms, to the implementation team members and document admins as they have been introduced. The support has been consistent and so very much appreciated.

Pros

Intuitive, friendly user interface, the well thought out connections from one module to another. The fact that each module is included and not ala carte is a HUGE benefit. The online training academy is one of the best I have used.

Cons

A lot of filters that just take a bit of getting used to. Sometimes they default and employees need a little extra coaching to make sure they are loading the view they need.

Response from QT9 Software

Dina - Thank you very much for the 5-Star review! It is awesome to hear you like that all the modules in QT9 QMS are automatically included. Please feel free to reach out to us at anytime for additional training on any modules or training for any new employees.

Nacaro W.
Overall rating
  • Industry: Aviation & Aerospace
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Limited Flexability

Reviewed on 28/6/2020

To be honest we do not use all the modules within QT9 but the ones we do use allow us to get by and...

To be honest we do not use all the modules within QT9 but the ones we do use allow us to get by and pass our QMS audits, but for the power user like myself that wants to extract detailed performance data you’ll have to extract the data and pull it into excel and manipulate it to get metrics you need.
What you see is what you get, no customizing nothing. No overdue notifications or escalation process built in.

Pros

Ease of rolling out the product. Built in forms are helpful for a beginner. There are some features if you dig into the settings that allow you minor custom uses. The Calibration and Prevenative Maintenance Modules are promising and somewhat helpful. The document control module has worked well for us.

Cons

1. the biggest disappointment - No customability of modules and forms. Lots of tabs on the nonconforming product and corrective action forms and you cannot get rid of the tabs you do not need, You cannot even hide the tabs. Absolutely no customization to tailor to your organization.
2. No email reminders if you have overdue actions pending, you’ll have to look at the database daily.
3. No filtering of overdue items in perato analysis. You can filter: Open Items, Closed, Rejected, Submitted and deleted but nothing to tell you if an item is past due. No email notifications if an item goes past due. You can only disply the entire reports that are overdue.
4. Ad Hoc Reports are Lackluster for reporting performance data analysis (Perato Analysis, Bar Graphs, Line Graphs etc) Nothing here to help you determine how effective or ineffective your QMS is.
5. If you have more than one process approver (Risk, CA’s, NC’s etc) and one of them approves the action the other approvers cannot go back and make changes. Your locked out. I had myself and one other person approving a risk and the other approver approved the risk and I could not make any changes. I had to delete the entire risk action and start over.
6. Only exports to CSV files not Excel .xlsx extensions
7. Internal audit module - build a schedule only. No prefilled forms to use, no form development capabilities.

Response from QT9 Software

Hi Nacaro As soon as we saw the review, we had our team personally reach out to you.
1. Customizability: Unlimited custom fields are quick and easy to setup. Tabs cannot be hidden it is like an economy car vs a luxury car. The features are included.
2. Emails: QT9 automatically sends email reminders and overdue notifications to the responsible parties and/or administrators.
3. Filtering: Each individual user can customize their dashboard grids for each module to filter and display the content you want to see. It sounds like you have the "Status" column hidden.
4. Ad Hoc Reports: We include customizable filters for all canned reports and a customer report generator to create any report you could need for measurement.
5. Approvers: Simply change your settings to require 2 or more approvers.
6. Exports: We export to a universal CSV that can be easily be opened in Excel & other programs.
7. Audit Module: During implementation you build an electronic form and you attach related files.

Albert S.
Overall rating
  • Industry: Mining & Metals
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

This is a great system!

Reviewed on 10/5/2021

Our company appreciates all of the quality functions like document control, corrective action,...

Our company appreciates all of the quality functions like document control, corrective action, audit, management review, supplier management, and training.

Pros

I like the modularity of the system. This really helps helps with implementation, and ease of use. I appreciate the stops built into the system to ensure important aspects are included in these records.

Cons

New product tracking would help our processes (APQP, Quoting tracking). Reporting isn't great for training, not good at summary information.

Response from QT9 Software

Albert: Thank you very much for the positive review! We appreciate you taking the time to share your experience with QT9 QMS.

Ken S.
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

QT9 Helped Structural Diagnostics, Inc. get ISO 9001:2015 Certified!

Reviewed on 16/6/2021

Our company had no Quality Management System at all before QT9. Some of the employees were relucted...

Our company had no Quality Management System at all before QT9. Some of the employees were relucted to try something new, but all got on board when they saw how easy it was to use.

All through the entire ISO 9001:2015 process from the very beginning to certification all the Auditors really thought it was a well designed package geared towards the ISO 9001:2015 process.

Pros

The Document Control module was the most used and was very easy to implement and maintain.

Cons

That you could not upload video files, that the file size was limited. But this was not really an issue.

Response from QT9 Software

Ken - Thank you for the positive review! it is great hearing from happy customers. We appreciate you taking the time to share your experience.

Showing 5 reviews of 43 Read all reviews

QT9 QMS FAQs

Below are some frequently asked questions for QT9 QMS.

QT9 QMS offers the following pricing plans:

  • Starting from: US$1,500.00
  • Free Trial: Available

QT9 QMS has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

QT9 QMS supports the following languages:

English

QT9 QMS supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

QT9 QMS integrates with the following applications:

Microsoft Excel, Microsoft Outlook

QT9 QMS offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for QT9 QMS.