QT9 Quality Management

QT9 Quality Management

Your adaptable & easy to use quality management solution

4.5/5 (21 reviews)

QT9 Quality Management Overview

Quality Management Software made easy. Connect your locations, departments and people with the QT9™ QMS. Modernize quality management with interconnected modules for every business function. The QT9™ QMS eliminates paper by automating compliance across teams all in one place. Drive innovation.

Automate your business processes to increase productivity, profitability and efficiency while eliminating time-consuming, error prone manual processes. QT9’s flexible and scalable QMS connects your locations, departments and people with a unified platform. Take your quality management process to the next level with a user-friendly, web-based eQMS that handles ISO 13485, FDA 21 CFR Part 11 compliance for electronic signatures and 21 CFR Part 820 FDA requirements. Become paperless, compliant and extremely efficient using the built-in document control, change control and CAPA modules. QT9 QMS will modernize your business with interconnected modules that automate manufacturing process with full traceability.

The QT9 QMS is a highly modular ISO quality management system designed for use in the biomedical and pharmaceutical, medical device, food & beverage, general manufacturing and aerospace industries. Automate any ISO 9001, ISO 13485, ISO 14001, ISO 17025, AS9100, HACCP, SQF, cGMP and FDA Part 820/211 regulated quality systems.

Easily connect all your business functions. 23+ interconnected modules are included with the QT9 QMS. Save yourself time, reduce delays, prevent errors and end frustration.The all new QT9 QMS includes modules for audit management, inspections, calibrations, deviations, nonconforming products, risk management, safety incidents, corrective and preventative actions (CAPA), preventative maintenance, change management (ECR/ECN), document control, employee training, management review, customer surveys, feedback, and complaints, supplier evaluations & surveys, and web portals for both suppliers and customers.

The QT9 QMS is a web-based solution accessible from any mobile device including iPhone and Android phones. QT9™ QMS software makes it easy to connect & collaborate with employees, customers & suppliers from any device. Log in online anytime, anywhere on your Mac, PC, tablet or phone to get a real-time view of your compliance items. Managing complex regulatory compliance standards has never been easier with the QT9™ QMS.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, Europe, India, United Kingdom, United States

Supported Languages

English

QT9 Quality Management Reviews

Overall rating
4.5/5
90% positive reviews
13
Excellent
6
Very good
2
Average
0
Poor
0
Terrible
Reba D.

Excellent support, traceability and ease of use.

Reviewed on 17/6/2015
Review Source: SoftwareAdvice

Pros

For a small company this sw package has all the basic offerings. We are a medical device company and myself, the FDA & ISO auditors liked the traceability, control of documents and everything was there at our fingertips from Management review to Documents to CAR's. Qt9 is always responsive to our questions and resolving issues. They have incorporated some of our suggestions into their sw updates. It is intuitive to new users and easy to use. We have configured their ECR module to handle storage of documents and electronic signoff for Validation Protocols,Reports, Design review meetings, Stop & Resume Ships, and other processes that need sign-off in addition to its ECR capability. For the cost, the flexibility, electronic signature and traceability is worth trying out the system.

Cons

One of the items on our wish lists is to be able to limit daily emails to weekly for some people. The common complaint is that people don't look at them (deleting) because a notification appears every day.
Training module is a little inflexible, but they are looking at improving it and also improving the report outputs.

Response from QT9 Software

Reba - Thank you for your review of the QT9 QMS. We love hearing our software is easy to use and the support excellent! We have added many new features to the QT9 QMS over the years, and we would be happy to show you how you can use the Training Module to benefit Magellan Diagnostics. Please feel free to reach out to our team. Thanks again!

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Timothy W.

QT9 - All Quality Management Systems in one place

Used Daily for 1+ year
Reviewed on 7/5/2019
Review Source: SoftwareAdvice

Our biggest problem with the legacy programs were solved by using QT9, by having control over all requirements of our quality system registrar. All users (123 people) have been polled with a 98% positive response.

Pros

I like most that our ISO 9001:2015 certified quality management systems are now in one (software) place. We no longer need to create and store our documentation, audits, suppliers, inspections, change control, risk assessment , calibration, projects, management review, corrective actions in multiple locations and formats.

Cons

Query / search features are limited and not made to be used intuitively.

Response from QT9 Software

Tim - Thank you for your follow-up review of the QT9 QMS. It is great to hear you are able to integrate so many of your processes into one central place! Just let us know if we can help you or your team centralize information from any other processes. Thanks again.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Lisa M.

QT9 all the modules, tons of training and service

Used Weekly for 6-12 months
Reviewed on 7/6/2017
Review Source: SoftwareAdvice

We are a tiny manufacturing company. Recent audits for a large and valuable customer have driven the need to develop our Quality Management System. QT9 was the only reasonably priced option that didn't make me pick upfront which handful of modules I might need. I still haven't started using everything QT9 has to offer but my CAPA and Customer Feedback programs are robust and well documented. The automatic emails to designated "Responsible Parties" seemed to really please my last auditor. I even use it for my Safety Incidents/Investigations.

Pros

You get all the modules that are available at the time of purchase, plus your software gets upgraded to include future awesomeness as they develop it. It's pretty intuitive, but what it lacks there, it makes up for in the abundant training and help options. The staff is very hands on and knows the product intimately. The launch process was relatively easy and well handled. A sandbox site allows you to work out how you'll implement the system before cluttering it up with your first attempts. All that and relatively inexpensive.

Cons

Not all the modules may be a perfect fit for how you'll use the software. You may have to be creative or maintain some documentation outside the software.

Response from QT9 Software

Lisa - Thank you for your review of the QT9 QMS. We are happy to hear you have had a positive experience and like all the modules included! Please feel free to reach out to us on training for the other modules.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Maurice G.

A very solid QMS option

Used Daily for 1+ year
Reviewed on 19/10/2017
Review Source: SoftwareAdvice

Overall a very good value for the price.

Pros

Easy to use, all of the modules are integrated to one another, fast setup / configuration. the support that you receive from QT9 is always fast and effective.

Cons

The software cannot be customized to your exact needs. It is not possible to change the name of modules or tabs within the system or to hide ones that your facility does not use.

Response from QT9 Software

Maurice - Thank you for your review of the QT9 QMS. We are happy to hear you find it easy to use and like the interconnected modules!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Rachel B.

QT9 Implementation and Population

Reviewed on 1/6/2016
Review Source: SoftwareAdvice

Pros

For CARs, the information is all in one convenient location.
The Employee Training location allows us to attach documents (we keep Curriculum Vitae in the Related Files section). This allows for a one-stop-shop when audited on employee training and experience.
Vendor has been incredibly interactive and helpful when we have had questions/concerns. Also provided requested on-site training that met our expectations and timeline.

Cons

Unable to perform 'text' searches. For example, performing a search within the Master File attachments for a term or other document number is not available.
In addition, I create training records for new hires; the content and attributes are always the same. It would be helpful if I could copy an existing record.
As part of the Quality organization, I notice grammatical errors. QT9 has several messages that contain mis-spellings.

Response from QT9 Software

Rachel - Thank you for your review of the QT9 QMS. We are glad to hear that the QT9 QMS has helped you centralize parts of MedNet's operations! We have added lots of filter options for searching through documents and have added the ability to attach related files and interconnect modules together. We have also added the ability to setup training profiles for recurring training records to ease training. We are constantly adding new features to the software, so if you see a spelling error please let us know, so we fix it right away. Thanks again!

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

7.0/10

QT9 Quality Management Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Pricing information is available on inquiry.

QT9 Quality Management Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Compliance Management
  • Custom Fields
  • Customisable Reporting
  • Data Import/Export
  • Document Storage
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Third Party Integration
  • Workflow Management

  • Monitoring

Additional information for QT9 Quality Management

Key features of QT9 Quality Management

  • Application & user-level security
  • Audit management
  • Calibrations
  • Change management
  • Configurable ‘tickle times’ on due dates
  • Corporate messageboard
  • Corrective/preventative actions (CAPA)
  • Customer feedback & complaints
  • Customer surveys
  • Customer web portal
  • Daily data backups
  • Detailed reporting & charting
  • Deviations
  • Document control
  • Electronic signature
  • Email alerts
  • Employee training
  • FMEA
  • Import & export tools
  • Inspections management
  • Mobile
  • Multi-location
  • Preventative maintenance
  • Project management
  • Risk assessments
  • Safety incident management
  • Supplier evaluations
  • Supplier web portal
  • To-do lists

Benefits

23 Interconnected Modules
Dynamic Dashboard Grids
Automated Email Alerts
FDA 21 CFR Part 11 Compliant for Electronic Signatures
User To-Do Lists
Multi-Site Ready
Approval Management
Verification of Effectiveness
Mobile-Friendly
User-Defined Fields
Custom Branding
Integrated Report Builder

QT9 Quality Management FAQs

Below are some frequently asked questions for QT9 Quality Management.

Q. What type of pricing plans does QT9 Quality Management offer?

QT9 Quality Management offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

Pricing information is available on inquiry.

Q. What are the main features of QT9 Quality Management?

QT9 Quality Management offers the following features:

  • Application & user-level security
  • Audit management
  • Calibrations
  • Change management
  • Configurable ‘tickle times’ on due dates
  • Corporate messageboard
  • Corrective/preventative actions (CAPA)
  • Customer feedback & complaints
  • Customer surveys
  • Customer web portal
  • Daily data backups
  • Detailed reporting & charting
  • Deviations
  • Document control
  • Electronic signature
  • Email alerts
  • Employee training
  • FMEA
  • Import & export tools
  • Inspections management
  • Mobile
  • Multi-location
  • Preventative maintenance
  • Project management
  • Risk assessments
  • Safety incident management
  • Supplier evaluations
  • Supplier web portal
  • To-do lists

Q. Who are the typical users of QT9 Quality Management?

QT9 Quality Management has the following typical customers:

Large Enterprises, Mid Size Business, Small Business

Q. What languages does QT9 Quality Management support?

QT9 Quality Management supports the following languages:

English

Q. What type of pricing plans does QT9 Quality Management offer?

QT9 Quality Management has the following pricing plans:

Subscription

Q. Does QT9 Quality Management support mobile devices?

We do not have any information about what devices QT9 Quality Management supports

Q. What other apps does QT9 Quality Management integrate with?

QT9 Quality Management integrates with the following applications:

Microsoft Excel, Microsoft Outlook

Q. What level of support does QT9 Quality Management offer?

QT9 Quality Management offers the following support options:

Knowledge Base, Online Support, Phone Support, Video Tutorials