---
description: Learn how HelloShift can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
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title: HelloShift Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/81/hospitality-property-management/software) > [HelloShift](/software/105063/helloshift)

# HelloShift

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> Powering Your Digital Hotel: Guest Messaging \&amp; WebChat - Staff Collaboration - Housekeeping Management. HelloShift connects hotel teams across buildings, floors, shifts and departments with notes, tasks, and checklists. And guests use their favorite messaging apps to connect with the Front Desk.
> 
> Verdict: Rated **4.7/5** by 62 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of HelloShift

Connect with guests by sending automated, routine messages at helpful points in the Guest Lifecycle&#10;&#10;Get real-time visibility on the status of hotel tasks and checklists&#10;&#10;Handle guest packages and track Lost \&amp; Found items easily&#10;&#10;Schedule and assign rooms for cleaning and inspection&#10;&#10;Measure, log, and manage custom readings for pool, boiler, spa etc&#10;&#10;Create custom inspections and checklists and schedule them on recurring basis&#10;&#10;Digitize all important hotel information in a hotel knowledge base

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 62 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: HelloShift
- **Location**: San Francisco, US
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$1.25
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Pricing is based on number of rooms. No limit on number of users or data.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, English, French, German, Italian, Japanese, Portuguese, Spanish
- **Available Countries**: Canada, United States

## Features

- API
- Asset Tracking
- Built-in Accounting
- CRM
- Cost Tracking
- Employee Management
- Extended Stay
- For Vacation Rentals
- Front Desk Management
- Guest Experience Management
- Guest Messaging
- Housekeeping
- Housekeeping Management
- Inspection Management
- Inventory Management
- Maintenance Management
- Maintenance Scheduling
- Marketing Automation
- Mobile Access
- Multi-Location

## Integrations (7 total)

- Cloudbeds
- Mews
- Opera
- Stayntouch  PMS
- Stripe
- Twilio
- WhatsApp

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Hospitality Property Management Software](https://www.getapp.ie/directory/81/hospitality-property-management/software)

## Related Categories

- [Hospitality Property Management Software](https://www.getapp.ie/directory/81/hospitality-property-management/software)
- [Hotel Management Software](https://www.getapp.ie/directory/592/hotel-management/software)
- [Preventive Maintenance Software](https://www.getapp.ie/directory/1127/preventive-maintenance/software)

## Alternatives

1. [ResNexus](https://www.getapp.ie/software/122499/reservation-nexus) — 4.8/5 (431 reviews)
2. [Little Hotelier](https://www.getapp.ie/software/105201/little-hotelier) — 4.1/5 (236 reviews)
3. [Yanolja Cloud Solution Property Management System (PMS)](https://www.getapp.ie/software/110741/ezee-absolute) — 4.6/5 (405 reviews)
4. [Sirvoy](https://www.getapp.ie/software/110345/sirvoy-booking-system) — 4.7/5 (301 reviews)
5. [Caterbook](https://www.getapp.ie/software/2046632/caterbook-v5) — 4.9/5 (38 reviews)

## Reviews

### "This software has helped us improve information sharing and issue tracking tremendously." — 4.0/5

> **Claudine** | *7 July 2017* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: HelloShift's simple and intuitive design lends well to its ease of use.  It has been quickly adopted by our organization's users; even those who are not very comfortable using computers.   Our information sharing efforts within departments as well as across departments has improved tremendously.  As has our issue tracking and staff accountability.  All of which has helped streamline our operations and enhance our guest experience.&#10;&#10;Also, set up was very simple and their customer support has been highly responsive.  Any question we had was answered quickly.  They've even made an enhancement related to a question I asked, and personally contacted me when it was deployed.&#10;&#10;The mobile app is also very good for keeping in touch with what's going on while away from the office.&#10;&#10; When our free trial period ended and I asked if we wanted to subscribe, the response was "How could we not?\!"  This simple tool has been a game changer for us.
> 
> **Cons**: There really is not much we don't like.  Only have some wishes:  Right now the software only displays reviews from TripAdvisor.  Would be great if they could include from others like Booking.com and Google as well.  On the mobile app there is no way to mark a post as read like you can on the desktop version.
> 
> Increased communication and information sharing; improved issue tracking from start to finish; staff accountability; enhanced guest experience.

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### "There have been good moments and bad moments" — 4.0/5

> **Christopher** | *2 August 2017* | Hospitality | Recommendation rating: 7.0/10
> 
> **Pros**: You can message guests anything you need to let them know about like parking, arrival time and questions that guests gave
> 
> **Cons**: Not being able to add guests who have stayed with us in the past. Everything else with HelloShift is great

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### "Basic CRM but it gets the job done." — 4.0/5

> **Glen** | *16 November 2016* | Recommendation rating: 5.0/10
> 
> **Pros**: Ease of use
> 
> **Cons**: Building contracts in the system would be amazing
> 
> Program is great for what it is. Id like to see a function added to build contracts and BEO's in the system. as a basic CRM, it works but I come from using Sales Pro and have been spoiled.

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### "It's very easy to use\!  Everything is right in front of you." — 4.0/5

> **Heather** | *1 February 2018*
> 
> **Pros**: It's very similar to using today's social media (i.e Facebook), so it is easy to use and quick to learn.  I like that it's easy to search through the history in case we need to look for past notes.  For me, the best part is that it helps me get tasks done\!  I also love how there's an app -- I can always go on HelloShift when on the go\! Customer support is always helpful\!
> 
> **Cons**: I wish that there were more customizable features to HelloShift.  Also, we used to be able to copy and paste images -- we can no longer do that.  Maybe have a "preview screen" when attaching a document.

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### "Nice Hotel Assistant" — 5.0/5

> **Ifeanyi** | *1 March 2022* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: Ability to message guests, log maintenance tasks and monitor to-do lists makes this software handy and useful. Templates are created to message guests pre and post visits. It also creates a database of guests by so doing.
> 
> **Cons**: Notification alerts can be made more audible and attracting as sometimes, i don't get to know when there is need to respond to a message.

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## Links

- [View on GetApp](https://www.getapp.ie/software/105063/helloshift)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/105063/helloshift> |
| de-AT | <https://www.getapp.at/software/105063/helloshift> |
| en | <https://www.getapp.com/hospitality-travel-software/a/helloshift/> |
| en-AE | <https://www.getapp.ae/software/105063/helloshift> |
| en-AU | <https://www.getapp.com.au/software/105063/helloshift> |
| en-CA | <https://www.getapp.ca/software/105063/helloshift> |
| en-GB | <https://www.getapp.co.uk/software/105063/helloshift> |
| en-IE | <https://www.getapp.ie/software/105063/helloshift> |
| en-NZ | <https://www.getapp.co.nz/software/105063/helloshift> |
| en-SG | <https://www.getapp.sg/software/105063/helloshift> |
| en-ZA | <https://www.getapp.za.com/software/105063/helloshift> |
| es | <https://www.getapp.es/software/105063/helloshift> |
| es-CL | <https://www.getapp.cl/software/105063/helloshift> |
| es-CO | <https://www.getapp.com.co/software/105063/helloshift> |
| es-MX | <https://www.getapp.com.mx/software/105063/helloshift> |
| fr | <https://www.getapp.fr/software/105063/helloshift> |
| fr-BE | <https://fr.getapp.be/software/105063/helloshift> |
| fr-CA | <https://fr.getapp.ca/software/105063/helloshift> |
| nl | <https://www.getapp.nl/software/105063/helloshift> |
| nl-BE | <https://www.getapp.be/software/105063/helloshift> |

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