Teramind DLP

Teramind DLP

Insider Threat Detection & Data Loss Prevention

4.6/5 (53 reviews)

Teramind DLP Overview

Teramind uses user behavior tracking to automate the detection and prevention of insider threats. The software monitors and records the activities of employees in the workplace and provides managers with a real-time view via visual dashboards.

Teramind uses smart rules, automated alerts, instant message monitoring and document & file tracking features to monitor the online behavior of employees. The software also guards against insider threats by letting administrators configure rules to notify, block, log-out, redirect or lock-out any user depending on his or her behavior. The software provides rule-based risk analysis, IT forensics and behavior shaping guidance features to prevent data breaches. Teramind also empowers administrators to block access to social media websites, USB drives, unauthorized hardware and other potentially malicious content.

Teramind helps businesses to comply with PCI DSS, Sarbanes-Oxley, HIPAA, FISMA, ISO 27001 and NERC regulations and safeguards against any violations. Employee monitoring files can even be exported to concerned officials as evidence in legal suits. The software also helps to improve employee productivity by monitoring computer activity in real-time using template-based scheduling, unproductive activity analysis and active vs. idle time calculator features. The software has a keylogging feature that monitors and records individual keystrokes, with the option for administrators to create anti-logging rules.

Teramind uses employee data to create weekly and monthly reports detailing employee productivity hours, free time hours and extra hours spent on a particular project. Visual dashboards can be customized to display widgets and alerts for important daily functions. Teramind is available both as a cloud solution and an on-premise solution. Teramind customers include Orange, Holiday Inn, Azteca, Life Residential and BNP Paribas.

Pricing

Starting from
US$27.00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English, Japanese, Korean, Portuguese, Russian, Spanish, Turkish

Teramind DLP Reviews

Overall rating
4.6/5
96% positive reviews
36
Excellent
15
Very good
2
Average
0
Poor
0
Terrible
Brandon G.

Perfection for a virtual company

Used Daily for 6-12 months
Reviewed on 30/1/2018
Review Source: Capterra

Improved overall company security and employee performance.

Pros

Globonics is a virtual company with employees working from home in many different locations. We needed a way to monitor these employees' performance. With Teramind we are able to:
1. Monitor emails both incoming/outgoing and we are able to search for key words across our entire enterprise's email flow
2. We monitor clock in / out performances. There is a tendency for people to clock in when working from home and simply not work for the first 30 to 60 minutes.
3. When we spot a productivity opportunity we can go back to the exact time and employee and watch their recorded video. We have used these videos during performance reviews.
4. The recorded videos can also be used to provide training on what we call EIO's (efficiency improvement opportunities). For example, a user spends 4 hours working on 100 items. The user was not using a series of hot keys programmed into our software. We took the video and showed a before and after. After user worked 130 items in 4 hours.
5. Teramind has an automated alert system that can be customized for many things but is robust even out of the box. It monitors for key website usage (monster.com/indeed/etc) and will let you know if your personnel are looking for other jobs. It monitors for file uploads, unauthorized printing, and more.
6. We are successfully using Teramind to satisfy SOC2 DLP (data loss prevention) audit requirements.
Needless to say we LOVE it!

Cons

When we were using the hosted version:
The only suggestion I have is to tweak how your licensing assignment works. When using the hosted version every time a "user" logs onto a computer it creates a new "employee" in Teramind and eats up a license automatically. There are times when our trainers travel to employee homes or when we have an onsite computer at a client that has multiple employees logon to it where we do not want this behavior. Instead, my suggestion is it creates a profile for each employee and track's their usage across ALL devices they log on to.

Now that we use our own internal server:
Teramind tracks by actual device and not by user so the licensing application issue no longer exists however, we still have many duplicate employees as it still creates a duplicate each time they logon to a different device.

Response from Teramind

Hi Brandon, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

Sorry to hear you had a bit of a hiccup with deployment. You can integrate Active Directory with Teramind for a smooth deployment of agents, which will prevent duplicate employee's from being automatically generated. Please reach out to our support staff if you require assistance with AD integration.

We thank you once again for your review and are working towards providing an even better user experience for our customers.

- The Teramind Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Yakir D.

The best way and tools to supervise and control employees access to data, and their actions.

Used Weekly for 2+ years
Reviewed on 19/2/2018
Review Source: Capterra

Ability to monitor and supervise employee activity with minimum manpower resources.

Pros

The ability to monitor and track with a variety of useful tools the approach and actions of employees with sensitive information.

The option to set alerts and actions automatically when violating information security rules by an employee. It is excellent, saves resources and enables control and peace of mind with sensitive information.

Receiving an indication of working time on different software enables me and the CEO to monitor employee productivity, along with an examination of the efficiency of the software with which they work.

These tools allows me to detect waste of time by employees and wasting company resources.

Cons

Remote control is not good enough, I think improvement in the feature will make the product excellent and save me the need for a third-party solution for remote control and employee support.

There is a need to improve:
Remote controlled graphics.
Speed and delay time.
Enable, choice whether to notify the user about remote control or not.
Transfer file to remote control screen.

I think there should be several different price packages,
To enable selection when not all functions are used. and by that allow to reducing costs.

Response from Teramind

Hi Yakir, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

You can most definitely customize the settings surrounding the Remote Control action in the Monitoring Settings (including wether or not to have the user be aware that someone has remotely connected for keystroke and mouse activity).

We thank you once again for your review and are working towards providing an even better user experience for our customers!!

- The Teramind Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Jason C.

Extremely powerful software that has proven itself time and time again within our company.

Used Daily for 2+ years
Reviewed on 15/2/2018
Review Source: Capterra

The ability to secure our customers systems with ease. Increasing their productivity in excess of 30% and reducing their data breaches completely.

Pros

The functionality is superb. The ability to create custom scripts per employee has made security and data protection much easier. The in depth reporting means we can issue regular management reports to our customers board of directors with ease. All information is available with a few clicks in a clean and clear dashboard. The quality of the development really shows.

Cons

On occasion it is unable to show some of the data for a few hours / day. It doesn't always happen, but when it does it a bit annoying. It doesn't cause too many problems as the same data is shown in different formats so there is always a work around.

Response from Teramind

Hi Clark, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

We encourage you to work with our support staff to assist in troubleshooting any issues you may experience with our software. Most of the time, this is not a fault of the software. Rather a result of the environment.

We thank you once again for your review and are working towards providing an even better user experience for our customers.

- The Teramind Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Ricky H.

Teramind is raising the bar

Used Daily for 6-12 months
Reviewed on 14/7/2016
Review Source: Capterra

As with any company, we have our own set of problem users. Even with best-in-class web and content filters, users tend to find a way to abuse the system. Furthermore, the built-in reporting capabilities of most filtering systems lack any way to pin-point and associate a particular incident with a user. This left us having to manually investigate when problems arose.

During our research on a new employee monitoring solution, we trialled several of the major vendors products. All of which were either bloated, outdated, or difficult to setup and use. Thankfully, we found Teramind. We were immediately awestruck by the entire interface of their live demo. Their site also features a live chat that actually connected me directly to a real person after normal business hours, on a weekend! We ended up purchasing the on-pemise version of Teramind, which is available as a VM. This delivery method alleviates the setup difficulty we had with many other products. We then just deployed the hidden agents though group policy making our setup, all in all, entirely automated.

To this day, the interface and reporting capabilities of Teramind remain unmatched compared to other products we have tried. Having an actual web interface means I can access Teramind without remoting into the server or installing a console on my administrative workstations. The colored charts and graphs make it easy to distinguish information. There are multiple reports available from website history and email, all the way to keystrokes and printing. Live and recorded sessions from the monitored user's display also enhance our ability to track and view activity. Overall, Teramind is far more advanced than the other competitors. They are definitely raising the bar and I'll back them up any day.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Larissa H.

Convenient and comprehensive cloud based PC monitoring software.

Used Daily for 1+ year
Reviewed on 13/4/2018
Review Source: Capterra

Remote user time management, security risk mitigation, and productivity enhancements.

Pros

It's easy to install, access, and monitor client PCs . This is a mature and feature-rich solution for on-premise and remote user monitoring. It can be configured so users know they're being monitored; there's also a silent install option so that users aren't aware the software is installed or that they're being monitored. Customer support is easy to contact via the website (chat feature) or email.

Cons

There was some firewall and anti-virus configuration necessary, which was somewhat time consuming and not mentioned by sales, but their support staff was able to assist in resolving our issues. This is a somewhat more expensive solution than others we researched, but it also has the most features.

Response from Teramind

Hi Larissa, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

Teramind is white-listed from most of the big players in the AV/FW world. For those who are currently unaware of the Teramind solution, simple exclusions may apply to allow the agent to properly communicate with the server.

We thank you once again for your review and are working towards providing an even better user experience for our customers.

- The Teramind Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Teramind DLP Pricing

Starting from
US$27.00/month
Pricing options
Free Trial
Subscription
Value for money

Subscription based pricing. Volume discounting applies.

Teramind DLP Features

  • Access Control
  • Activity Dashboard
  • Alerts / Escalation
  • Monitoring
  • Permission Management

  • API
  • Application Security
  • Audit Trail
  • Auditing
  • Authentication
  • Automatic Notifications
  • Compliance Management
  • Password Management
  • Policy Management
  • Reporting & Statistics
  • SSL Security
  • Secure Data Storage
  • Single Sign On
  • Third Party Integration
  • Two-Factor Authentication

Additional information for Teramind DLP

Key features of Teramind DLP

  • Activity dashboard
  • Activity monitoring
  • Ad hoc reporting
  • Alerts / Escalation
  • Customizable fields
  • Email monitoring
  • Employee profile
  • Employee time clock
  • History tracking
  • IT asset tracking
  • Import / Export data
  • Insider threat detection
  • Overtime tracking
  • Permission management
  • Real time monitoring
  • Real time notifications
  • Remote control
  • Role-based permissions
  • Task scheduling
  • User access controls
  • User activity monitoring
  • Video support
  • Workflow management
  • Workforce productivity optimization

Benefits

• Teramind records employees’ workstation activities and provides administrators’ access to check their daily activity logs as well as historical data.

• Teramind proactively blocks any unwanted behavior by locking users out of their computers if they violate company policies

• Teramind monitors and approves all print requests made by employees to prevent the printing of sensitive documents and misuse of company resources.

• Teraminds’ remote control feature allows administrators to promptly take away employees’ ability to access their workstation in the event of any unauthorized behaviour.

• Teramind creates work scheduling templates to calculate employee work hours, in & out time and overtime hours.

Teramind DLP FAQs

Below are some frequently asked questions for Teramind DLP.

Q. What type of pricing plans does Teramind DLP offer?

Teramind DLP offers the following pricing plans:

Starting from: US$27.00/month

Pricing model: Subscription

Free Trial: Available

Subscription based pricing. Volume discounting applies.

Q. What are the main features of Teramind DLP?

Teramind DLP offers the following features:

  • Activity dashboard
  • Activity monitoring
  • Ad hoc reporting
  • Alerts / Escalation
  • Customizable fields
  • Email monitoring
  • Employee profile
  • Employee time clock
  • History tracking
  • IT asset tracking
  • Import / Export data
  • Insider threat detection
  • Overtime tracking
  • Permission management
  • Real time monitoring
  • Real time notifications
  • Remote control
  • Role-based permissions
  • Task scheduling
  • User access controls
  • User activity monitoring
  • Video support
  • Workflow management
  • Workforce productivity optimization

Q. Who are the typical users of Teramind DLP?

Teramind DLP has the following typical customers:

Large Enterprises, Mid Size Business, Small Business

Q. What languages does Teramind DLP support?

Teramind DLP supports the following languages:

English, Japanese, Korean, Portuguese, Russian, Spanish, Turkish

Q. What type of pricing plans does Teramind DLP offer?

Teramind DLP has the following pricing plans:

Subscription

Q. Does Teramind DLP support mobile devices?

We do not have any information about what devices Teramind DLP supports

Q. What other apps does Teramind DLP integrate with?

Teramind DLP integrates with the following applications:

Splunk Cloud, VMWare Practice Lab

Q. What level of support does Teramind DLP offer?

Teramind DLP offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials