About SimplyBook.me

SimplyBook.me is an online appointment booking system for small businesses to enterprises across all service-providing industries. The solution caters for all service businesses provided that they accept bookings on a time scheduled basis including beauty salons, spas, gyms, medical clinics, pet services, restaurants, universities, child care providers, financial advisers, counselors, and more. On top of that we provide a high class enterprise solution where corporations can offer online bookings for each of their outlets and maintain a high level overview of each outlet, all from within the admin interface.

The software provides tools for creating custom online booking websites or widgets to put on your own website, and enables you to accept bookings there as well as on Facebook, Instagram, Google my Business and through Booking.page the global service marketplace. SimplyBook.me can be tailored to meet particular business needs and staff access levels are completely configurable, with administrators able to determine what information each member can access.

In addition to the basic features provided, SimplyBook.me enables business to accept payments online an onsite with POS feature, generate reports on sales and website traffic, request additional information from clients upon booking, launch promotions, sell products upon booking, sell gift cards, offer coupons, implement a waiting list, enable a loyalty system, manage memberships and classes and more. The system will automatically send email or SMS appointment reminders to clients, helping to reduce no-shows. Businesses can launch referral programs and send review request emails to clients with SimplyBook.me.

At last SimplyBook.me comes with an Admin App where you can easily manage your bookings on the go. On top of that you can get your own branded client app to make it super easy for your clients to reschedule your services!

Pricing starting from:

€9.90/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of SimplyBook.me

  • Get a beautiful booking website, or widget if you have a website, and start accepting online bookings 24/7.

  • Accept payments online upon booking or on site with SimplyBook.me POS feature.

  • Manage your business anywhere at any time. View and edit bookings via a drag & drop online calendar. Clients are automatically notified of any appointment changes and sent a link via which they can accept, cancel or reschedule their appointment.

  • Range of Marketing Tools. Launch promotions, sell products, offer discounts and gift cards, and reward clients for referring new business. Offers can be shared with all, or just specific groups of customers.

  • Send appointment reminders to clients via email or SMS to minimize no-shows.

  • Request additional information from clients prior to their appointment to ensure that everything is in place for their visit.

  • Gather customer reviews by opting to automatically send clients a review request following their appointment which you can then post on your booking website.

  • Easily manage your bookings on the go via the Admin App
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Albania, American Samoa, Andorra, Anguilla, Antigua & Barbuda and 158 others

    Supported Languages

    Chinese, Dutch, English, French, German and 7 others

    Pricing starting from:

    €9.90/month

    • Free Version
    • Free Trial
    • Subscription

    Images

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    Features

    Total features of SimplyBook.me: 179

    • API
    • Access Controls/Permissions
    • Activities Booking
    • Activity Dashboard
    • Activity Tracking
    • Address Book
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling
    • Approval Process Control
    • Attendance Tracking
    • Automated Scheduling
    • Availability Indicator
    • Availability Management
    • Barcode/Ticket Scanning
    • Before & After Pictures
    • Billing & Invoicing
    • Booking Management
    • Booking Notes
    • Booth Rental Management
    • CRM
    • Calendar Management
    • Calendar Sync
    • Calendar/Reminder System
    • Call Reminders
    • Cancellation Management
    • Capacity Management
    • Check-in/Check-out
    • Class Management
    • Class Registration
    • Class Scheduling
    • Client Database
    • Client Management
    • Client Portal
    • Client Profiles
    • Commenting/Notes
    • Commission Management
    • Communication Management
    • Confirmations/Reminders
    • Contact Database
    • Credit Card Management
    • Credit Card Processing
    • Customer Accounts
    • Customer Database
    • Customer Engagement
    • Customer History
    • Customer Mobile App
    • Customer Support
    • Customer Surveys
    • Customisable Branding
    • Customisable Forms
    • Customisable Reports
    • Customisable Templates
    • Customizable Fields
    • Data Import/Export
    • Discount Management
    • Document Storage
    • Drag & Drop
    • Driver Scheduling
    • Electronic Payments
    • Email Campaign Management
    • Email Management
    • Email Marketing
    • Email Reminders
    • Event Calendar
    • Event Management
    • Event Scheduling
    • Facility Scheduling
    • Faculty/Staff Management
    • For Barbershops
    • For Dance Studios
    • For Gyms
    • For Martial Arts
    • For Medical Spas
    • For Salons and Spas
    • For Yoga/Pilates Studios
    • Forms Management
    • Gift Card Management
    • Group Reservations
    • Group Scheduling
    • HIPAA Compliant
    • In-Person Payments
    • Instructor Management
    • Invoice Management
    • Invoice Processing
    • Live Chat
    • Loyalty Program
    • Marketing Automation
    • Medical Billing
    • Member Accounts
    • Member Communication
    • Member Management
    • Member Portal
    • Membership Management
    • Mobile Access
    • Mobile Alerts
    • Mobile App
    • Mobile Booking
    • Mobile Grooming
    • Multi-Language
    • Multi-Location
    • Multi-Physician
    • Multiple Appointment Types
    • Multiple User Accounts
    • No-Show Tracking
    • On Call Scheduling
    • Online Booking
    • Online Classes
    • Online Payments
    • Online Registration
    • Online Scheduling
    • Onsite Registration
    • Parent Portal
    • Parent/Student Portal
    • Patient Communications
    • Patient Engagement Software
    • Patient Intake
    • Patient Portal
    • Patient Questionnaires
    • Patient Records Management
    • Patient Scheduling
    • Payment Processing
    • Payment Reminders
    • Performance Metrics
    • Physician Management
    • Physician Scheduling
    • Point of Sale (POS)
    • Pre-Appointment Screening
    • Promotions Management
    • Push Notifications
    • Rate Management
    • Ratings/Reviews
    • Real-Time Data
    • Real-Time Notifications
    • Real-Time Reporting
    • Real-Time Updates
    • Real-time Scheduling
    • Records Management
    • Recurring Appointments
    • Recurring/Subscription Billing
    • Registration Management
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Reputation Management
    • Rescheduling
    • Resource Scheduling
    • Rewards Program
    • Room Booking
    • Room Scheduling
    • SMS Marketing
    • SMS Messaging
    • SMS Reminders
    • SOAP notes
    • Sales Reports
    • Scheduling
    • Search/Filter
    • Secure Data Storage
    • Secure Login
    • Self Check-In/Check-Out
    • Self Service Portal
    • Service Catalogue
    • Social Media Integration
    • Staff Management
    • Student Management
    • Surveys & Feedback
    • Team Calendars
    • Team Management
    • Template Management
    • Third Party Booking
    • Third-Party Integrations
    • Transaction History
    • Treatment Packages
    • Two-Way Communication
    • Virtual Meetings
    • Visitor Management
    • Wait List Management
    • Waitlist Status Tracking
    • Website Integration

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    Reviews

    Overall rating

    4.6 /5
    (1,253)
    Value for Money
    4.5/5
    Features
    4.4/5
    Ease of Use
    4.3/5
    Customer Support
    4.5/5

    Already have SimplyBook.me?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 1,253
    Matthew
    Matthew
    Overall rating
    • Industry: Mental Health Care
    • Company size: Self Employed
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    SimplyBook.me is perfect for me!

    Reviewed on 16/7/2024

    I have tried a couple of other services, but SimplyBook.me is the most optimal for the money....

    I have tried a couple of other services, but SimplyBook.me is the most optimal for the money. Absolutely essential.

    Pros

    Very easy to use, fully compatible with my website, and the mobile app is invaluable.

    Cons

    It can become expensive when you have to upgrade to get more features. Fortunately, you can just scale up as needed.

    Nathan
    Overall rating
    • Industry: Education Management
    • Company size: 2–10 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Simple to setup and feature rich

    Reviewed on 24/3/2024

    Very positive overall, happy to be using the platform

    Very positive overall, happy to be using the platform

    Pros

    The interface for setting up was intuitive and quick to master. There were plenty of features to cover most use-cases especially payment options for international operations such as South Africa is supported.

    Cons

    I did not like that I had to pay for setting up a custom domain (to link one I already own - ostensibly for SSL which doesn't make sense since this could be free or included in subscription fee) and more options are needed for managing late bookings or adding bookings to a waiting list.

    Alternatives Considered

    BookingKoala, Jobber and Bigin by Zoho CRM

    Reasons for Choosing SimplyBook.me

    SimplyBook has many more features, the interface is more intuitive which makes client onboarding much easier. The interface is slicker and smoother presenting a more professional experience at a marginally higher cost.

    Switched From

    BookingKoala

    Response from SimplyBook.me

    Thank you for your detailed review and for choosing SimplyBook.me!

    We're thrilled to hear that you found our platform simple to set up with many features. Your feedback is appreciated, and we'll take it into consideration for future improvements.

    We're delighted that you're happy overall with the platform and that the switch from BookingKoala has been positive.

    If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for being a valued SimplyBook.me user!

    Sharon
    Overall rating
    • Industry: Retail
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 1.0 /10

    Simply Book Me Review

    Reviewed on 16/7/2024

    I would give the service overall 3 stars just need to simplify things and make the booking site...

    I would give the service overall 3 stars just need to simplify things and make the booking site user friendly it can be intimidating which makes it not so helpful for my business.

    Pros

    The Booking site is very difficult to navigate. My clients shouldn’t have to pay for the add ons if they are paying for the deposit. I’ve had a very hard time with using all of the custom features to market my business. The text option doesn’t work to send out notifications to clients. I was told you had to have an android to create an app when most people have iPhones. Sending out notifications to my clients needs to fixed soon.

    Cons

    The extra amount my clients have to pay when they’re paying a deposit and selecting and add-on.

    Angela
    Overall rating
    • Industry: Education Management
    • Company size: 201–500 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Using SimplyBookMe since 2015

    Reviewed on 4/9/2024

    We have been using this software for 9 years and I personally have been using it for the last 3...

    We have been using this software for 9 years and I personally have been using it for the last 3 years. In that time I have had very few issues from 'clients' or 'service providers'. It always works.

    Pros

    It's simple to use and to set up new service providers.
    Whenever there are questions the online chat facility always deals with issues quickly and efficiently.

    Cons

    That there are limits on the number of service providers that are allowed.

    Response from SimplyBook.me

    We're delighted to hear that you've had a positive experience with SimplyBook.me over the years! It's great to know that the setup process and our online chat support have met your needs. We appreciate your feedback about the limits on the number of service providers and will take it into consideration for future improvements. Thank you for your continued support and for sharing your experience!

    eva
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: Self Employed
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 8.0 /10

    Great free booking tool

    Reviewed on 11/4/2024

    Pros

    If you need a simple, no-nonsense booking tool this is it. I love that i can keep it free for now until I have the business to upgrade.

    Cons

    I wish the free version had HIPAA and text reminders, a girl can dream.

    Response from SimplyBook.me

    Thank you for your review! We're glad to hear that you're enjoying our free plan and find it simple and straightforward to use.

    We appreciate your feedback about the features you wish were included in the free version, and we'll take that into consideration for future updates.

    We're sorry to hear about your experience with Sign In Scheduling, and we're glad you found SimplyBook.me as an alternative. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for choosing SimplyBook.me!

    Showing 5 reviews of 1,253 Read all reviews

    SimplyBook.me FAQs

    Below are some frequently asked questions for SimplyBook.me.

    SimplyBook.me offers the following pricing plans:

    SimplyBook.me has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    SimplyBook.me supports the following languages:

    Chinese, Dutch, English, French, German, Japanese, Korean, Portuguese, Russian, Spanish, Traditional Chinese, Turkish

    SimplyBook.me supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    SimplyBook.me integrates with the following applications:

    2Checkout, Braintree, Gmail, Google Ads, Google Analytics 360, Google Calendar, Google Maps, Google Meet, Google My Business Pro Services, Gruveo, Instagram, Joomla, Meta for Business, Microsoft Outlook, Microsoft Teams, PayPal, SITE123, Stripe, WordPress, Zapier, authorize.net

    SimplyBook.me offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for SimplyBook.me.