About SimplyBook.me

SimplyBook.me is an online appointment booking system for small businesses to enterprises across all service-providing industries. The solution caters for all service businesses provided that they accept bookings on a time scheduled basis including beauty salons, spas, gyms, medical clinics, pet services, restaurants, universities, child care providers, financial advisers, counselors, and more. On top of that we provide a high class enterprise solution where corporations can offer online bookings for each of their outlets and maintain a high level overview of each outlet, all from within the admin interface.

The software provides tools for creating custom online booking websites or widgets to put on your own website, and enables you to accept bookings there as well as on Facebook, Instagram, Google my Business and through Booking.page the global service marketplace. SimplyBook.me can be tailored to meet particular business needs and staff access levels are completely configurable, with administrators able to determine what information each member can access.

In addition to the basic features provided, SimplyBook.me enables business to accept payments online an onsite with POS feature, generate reports on sales and website traffic, request additional information from clients upon booking, launch promotions, sell products upon booking, sell gift cards, offer coupons, implement a waiting list, enable a loyalty system, manage memberships and classes and more. The system will automatically send email or SMS appointment reminders to clients, helping to reduce no-shows. Businesses can launch referral programs and send review request emails to clients with SimplyBook.me.

At last SimplyBook.me comes with an Admin App where you can easily manage your bookings on the go. On top of that you can get your own branded client app to make it super easy for your clients to reschedule your services!

Pricing starting from:

€9.90/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of SimplyBook.me

  • Get a beautiful booking website, or widget if you have a website, and start accepting online bookings 24/7.

  • Accept payments online upon booking or on site with SimplyBook.me POS feature.

  • Manage your business anywhere at any time. View and edit bookings via a drag & drop online calendar. Clients are automatically notified of any appointment changes and sent a link via which they can accept, cancel or reschedule their appointment.

  • Range of Marketing Tools. Launch promotions, sell products, offer discounts and gift cards, and reward clients for referring new business. Offers can be shared with all, or just specific groups of customers.

  • Send appointment reminders to clients via email or SMS to minimize no-shows.

  • Request additional information from clients prior to their appointment to ensure that everything is in place for their visit.

  • Gather customer reviews by opting to automatically send clients a review request following their appointment which you can then post on your booking website.

  • Easily manage your bookings on the go via the Admin App
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Albania, American Samoa, Andorra, Anguilla, Antigua & Barbuda and 158 others

    Supported Languages

    Chinese, Dutch, English, French, German and 7 others

    Pricing starting from:

    €9.90/month

    • Free Version
    • Free Trial
    • Subscription

    Images

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    Features

    Total features of SimplyBook.me: 179

    • API
    • Access Controls/Permissions
    • Activities Booking
    • Activity Dashboard
    • Activity Tracking
    • Address Book
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling
    • Approval Process Control
    • Attendance Tracking
    • Automated Scheduling
    • Availability Indicator
    • Availability Management
    • Barcode/Ticket Scanning
    • Before & After Pictures
    • Billing & Invoicing
    • Booking Management
    • Booking Notes
    • Booth Rental Management
    • CRM
    • Calendar Management
    • Calendar Sync
    • Calendar/Reminder System
    • Call Reminders
    • Cancellation Management
    • Capacity Management
    • Check-in/Check-out
    • Class Management
    • Class Registration
    • Class Scheduling
    • Client Database
    • Client Management
    • Client Portal
    • Client Profiles
    • Commenting/Notes
    • Commission Management
    • Communication Management
    • Confirmation/Reminders
    • Contact Database
    • Credit Card Management
    • Credit Card Processing
    • Customer Accounts
    • Customer Database
    • Customer Engagement
    • Customer History
    • Customer Mobile App
    • Customer Support
    • Customer Surveys
    • Customisable Branding
    • Customisable Forms
    • Customisable Reports
    • Customisable Templates
    • Customizable Fields
    • Data Import/Export
    • Discount Management
    • Document Storage
    • Drag & Drop
    • Driver Scheduling
    • Electronic Payments
    • Email Campaign Management
    • Email Management
    • Email Marketing
    • Email Reminders
    • Event Calendar
    • Event Management
    • Event Scheduling
    • Facility Scheduling
    • Faculty/Staff Management
    • For Barbershops
    • For Dance Studios
    • For Gyms
    • For Martial Arts
    • For Medical Spas
    • For Salons and Spas
    • For Yoga/Pilates Studios
    • Forms Management
    • Gift Card Management
    • Group Reservations
    • Group Scheduling
    • HIPAA Compliant
    • In-Person Payments
    • Instructor Management
    • Invoice Management
    • Invoice Processing
    • Live Chat
    • Loyalty Program
    • Marketing Automation
    • Medical Billing
    • Member Accounts
    • Member Communication
    • Member Management
    • Member Portal
    • Membership Management
    • Mobile Access
    • Mobile Alerts
    • Mobile App
    • Mobile Booking
    • Mobile Grooming
    • Multi-Language
    • Multi-Location
    • Multi-Physician
    • Multiple Appointment Types
    • Multiple User Accounts
    • No-Show Tracking
    • On Call Scheduling
    • Online Booking
    • Online Classes
    • Online Payments
    • Online Registration
    • Online Scheduling
    • Onsite Registration
    • Parent Portal
    • Parent/Student Portal
    • Patient Communications
    • Patient Engagement Software
    • Patient Intake
    • Patient Portal
    • Patient Questionnaires
    • Patient Records Management
    • Patient Scheduling
    • Payment Processing
    • Payment Reminders
    • Performance Metrics
    • Physician Management
    • Physician Scheduling
    • Point of Sale (POS)
    • Pre-Appointment Screening
    • Promotions Management
    • Push Notifications
    • Rate Management
    • Ratings/Reviews
    • Real-Time Data
    • Real-Time Notifications
    • Real-Time Reporting
    • Real-Time Updates
    • Real-time Scheduling
    • Records Management
    • Recurring Appointments
    • Recurring/Subscription Billing
    • Registration Management
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Reputation Management
    • Rescheduling
    • Resource Scheduling
    • Rewards Program
    • Room Booking
    • Room Scheduling
    • SMS Marketing
    • SMS Messaging
    • SMS Reminders
    • SOAP notes
    • Sales Reports
    • Scheduling
    • Search/Filter
    • Secure Data Storage
    • Secure Login
    • Self Check-In/Check-Out
    • Self Service Portal
    • Service Catalogue
    • Social Media Integration
    • Staff Management
    • Student Management
    • Surveys & Feedback
    • Team Calendars
    • Team Management
    • Template Management
    • Third Party Booking
    • Third-Party Integrations
    • Transaction History
    • Treatment Packages
    • Two-Way Communication
    • Virtual Meetings
    • Visitor Management
    • Wait List Management
    • Waitlist Status Tracking
    • Website Integration

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    Reviews

    Overall rating

    4.6 /5
    (1,164)
    Value for Money
    4.5/5
    Features
    4.4/5
    Ease of Use
    4.3/5
    Customer Support
    4.5/5

    Already have SimplyBook.me?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 1,164
    vikram
    vikram
    Overall rating
    • Industry: Sports
    • Company size: 11–50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Its a powerful marketing platform and also helps with brand building not just a booking...

    Reviewed on 12/12/2022

    Writing this review with a sense of gratitude to the people at simplybook.me .

    Writing this review with a sense of gratitude to the people at simplybook.me .

    Pros

    We offer a variety of services from hourly bookings to memberships and workshops. The booking platform offers so much flexibility to automate and report all of this in a meaningful way. It gives our customers a seamless experience and makes us look professional. Things like issuing passes for workshops with QR codes really help build our brand and create that perception. For a small organisation like ours it helps level the playing field with some big players who offer such things.What’s even better was never had a plan to introduce any loyalty programme but on seeing the feature available decided to introduce it . We slowly moved from seeing simplybook.me as an admin platform to better manage ourselves to seeing it as a powerfull marketing platform which would improve our sales . things like adding book now buttons to social platforms and google business listings do just that.Our Favourite feature was shared resources which helped us list a Turf facility which could be booked in so many different permutations and combinations depending on numbers of people involved and activity it is used for.

    Cons

    Our only request to the team is to come up with more integrations to CRM and accounting platforms . At present we use google calendar sync and a few Zaps to push data to our CRM and the accounting part involves some effort to move to our zoho books software.

    Reasons for Choosing SimplyBook.me

    It did not offer the ability to issue discount coupons and charges were much higher and linked to number of staff / service providers /facilities. It offered a great sync with the CRM we love - Zoho CRM so we adopted it naturally. We use all other ecosystem products like zoho books , zoho social , zoho sales IQ etc.

    Response from SimplyBook.me

    Thank you so much Vicram for taking the time to leave us your valuable feedback - we truly appreciate it

    We have added this request to our product managers to add integration with the key CRM systems and mentioned Zoho as one of them.

    All the best
    The SimplyBook.me team

    Anthony
    Overall rating
    • Industry: Electrical/Electronic Manufacturing
    • Company size: 1,001–5,000 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Boost Your Productivity with SimplyBook.me

    Reviewed on 1/5/2023

    I had the chance to work with SimplyBook.me on a project for a nearby gym studio while working as...

    I had the chance to work with SimplyBook.me on a project for a nearby gym studio while working as an intern in the university's IT department. The software has a variety of features that I found to be user-friendly and intuitive, allowing the studio to expedite their scheduling procedure and enhance the client experience.

    Pros

    SimplyBook.me is an all-in-one scheduling and booking software that offers a wide range of features and customization options. Its user-friendly interface makes it easy to set up and manage appointments, classes, and events, and it allows businesses to accept online payments, send automated notifications, and manage staff schedules. SimplyBook.me also offers a mobile app for both iOS and Android devices, which allows users to manage their bookings on the go. The software's pricing is competitive, with a range of plans to fit the needs of businesses of all sizes.

    Cons

    While SimplyBook.me is a powerful tool, some users have reported difficulty with customization options and occasional glitches with the software's features. The software's customer support is responsive but may not always provide immediate solutions to issues that arise.

    Response from SimplyBook.me

    Dear Anthony

    Thank you so much for taking the time to leave us your positive and detailed feedback, we truly appreciate it!

    All the best
    The SimplyBook.me team

    John
    Overall rating
    • Industry: Consumer Services
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 4.0 /10

    Overpriced and under spec'd

    Reviewed on 21/2/2019

    IF I could find another system that had the functionality I need I would move to that one.

    The...

    IF I could find another system that had the functionality I need I would move to that one.

    The cost would not be an issue if it had a better base product.
    If you only need basic then stick with some of the free options out their.
    I have made about 20 suggestions with zero idea of when or IF they will even be considered.
    After trying or looking at around 50 systems I feel it is the lesser evil of what is out their.
    I am not asking for much but they think they know better what people want/need.

    Pros

    Allows for a degree of automation to my business.

    I can show images and descriptions for my categories and services which a lot of other systems do not.

    Like the drag a slot function in calendar.

    Like the SMS and email reminder system (but could be better!)

    It adapts to most types of business which many others do not.

    Cons

    Very expensive for what it offers.
    It costs a lot of money to get a reasonably functional system by paying for all the add ons and extras.
    If the core was better then I would be happy to pay for my business specific add ons.
    Customer service is more of a cut and paste script routine.
    There is no place other than sending via customer service to place suggestions. It needs a dedicated place to post suggestions so that all other users can vote on them.
    The company just say that they look at all suggestions. The problem with that is no one else gets to see those suggestions and thing Oh thats a great idea.
    Plus it does not provide real life feedback doing it their way.
    I made these in the very first day of use
    Suggestions /Requirements for SimplyBook.me

    1) Email templates should have a WYSIWYG editor
    2) There should be a Block Out option when making a booking on the calendar (admin only)
    3) Emails should be sent in HTML not plain text. At least an option should be available.
    4) There needs to be a “Pending Booking” email template.
    5) It should be possible to switch on and off any email or SMS rather than all on or all off.
    6) This booking software really would benefit from and APP the website as it stands doe not even work/view properly on mobile.
    7) There should be multi buy option. Customers may want to book 1 or 10 or 100 of the same service. It should be easy to add a figure for quantity required.
    8) There should be a multi cart function

    Response from SimplyBook.me

    Dear John,

    Thank you for taking the time to give us your valuable feedback, we appreciate that.

    FIrst of all I am glad to hear that out of 50 systems investigated you did find that we were the most flexible one.

    But of course we can not solve everything 100% for every single company we have as we have tens of thousands of clients. Our goal is that our system solves everything for 90% of users, but some users may have so specific demands that only a system, developed especially for them will fully resolve the needs.

    Until you have someone that creates such a system for you, We are happy to have you as user of our system and hope the system easily pays for itself as we believe it does for most of our users.

    Kind regards
    The SimplyBook.me team

    Marianna
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: Self Employed
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Perfect for small beauty business

    Reviewed on 26/4/2024

    I am a very happy client. I value the fact that they offer free service without time limit , ao you...

    I am a very happy client. I value the fact that they offer free service without time limit , ao you can have a aimole booking site when you are not actually earning yet. There are quite a lot of featurea for free. Looks great, loada of template to choose from. Every section has how to videos that takes you step by step to aolve your.problem. I never wait long for customer service help. They answer fast and whether you pay or use a free version, they always help! Very happy client

    Pros

    It eas very easy to start and you can use their free version indefinitely by renewing monthly. Free version gave me all the basics and more to use for my salon, so grrat for my budget

    Cons

    Nothing really. I am a happy customer that will be using it forever. Easy, simple grrat product

    Response from SimplyBook.me

    We're thrilled to hear that SimplyBook.me has been a perfect fit for your small beauty business! It's great to know that you found it easy to start with and that our free version meets your needs within your budget.

    We're delighted that you're happy with our product and that you appreciate the range of features available, as well as the support provided by our team. Thank you for being a valued client, and we're here to support you every step of the way!

    Joanna
    Overall rating
    • Industry: Education Management
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Good but needs improvement

    Reviewed on 11/7/2023

    Overall, my impressions are mixed, but we haven't started using it fully, so I can't give you my...

    Overall, my impressions are mixed, but we haven't started using it fully, so I can't give you my final opinion yet. I think it's the only product that answers our needs, but if there was something else that's easier to use I'd go there with not much thinking. The system is difficult, confusing and it should be easier. Well done for customer service though. If it wasn't for that I'd be very discouraged.

    Pros

    I think that it's the only product on the market that actually has all the functions that we needed. For us the packages were really important and how they worked. I couldn't find anything else and I tried a lot of programmes before. Simply just answers all our needs. I also think you have a brilliant customer service.

    Cons

    First of all, I think it's very difficult to navigate around. it took me days to understand how it works. The scheduling part - where one puts the availability is really terrible. Those sliders are useless and the other view, with the little squares, is a bit better, but also confusing. There are not time zones for users. And finally, the pricing is also bad. I think it's unfair to have those features that you need to use additionally and the number of users and whatnot. There should be a simpler pricing.

    Response from SimplyBook.me

    Hi Joanna

    Thank you so much for taking the time to leave us your valuable feedback.

    We are constantly working on making the system as user friendly as possible and we already have on the task list to remove the sliders as they have not gotten a positive feedback from our clients. We are all ears when it comes to other frustration points within the system, so if you would like to share those with us please send us an email by replying to this.

    The user time zones is sth that very few users have asked for, so unfortunately it´s not very likely that it will be added in nearest future.

    Thanks again for your input
    All the best
    The SimplyBook.me team

    Showing 5 reviews of 1,164 Read all reviews

    SimplyBook.me FAQs

    Below are some frequently asked questions for SimplyBook.me.

    SimplyBook.me offers the following pricing plans:

    SimplyBook.me has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    SimplyBook.me supports the following languages:

    Chinese, Dutch, English, French, German, Japanese, Korean, Portuguese, Russian, Spanish, Traditional Chinese, Turkish

    SimplyBook.me supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    SimplyBook.me integrates with the following applications:

    10,000ft Insights, 2Checkout, Azur, Braintree, Gmail, Google Ads, Google Analytics 360, Google Calendar, Google Maps, Google Meet, Google My Business Pro Services, Gruveo, Instagram, Joomla, Meta for Business, Microsoft Outlook, Microsoft Teams, PayPal, SITE123, Stripe, WordPress, Zapier, authorize.net

    SimplyBook.me offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for SimplyBook.me.