RentPost

RentPost

Online rental property management software

4.5/5 (14 reviews)

RentPost Overview

RentPost is an online rental property management system that allows landlords and property managers to control a multitude of rental property related tasks such as rent collection and unit management. Designed for individual landlords commanding few properties to SMBs, RentPost supplies users with the tools to manage their rental properties efficiently and effectively.

Users can oversee unit and tenant management, prioritize work orders and handle accounts through RentPost’s integrated advanced payment system. This payment system also enables secure online rent collection. RentPost’s dashboard includes a Heads-up display, offering users a quick look into the key metrics of their rentals alongside real-time news updates.

RentPost’s Heads-up display gives users quick access to a wealth of information. Users can find out when a tenant has paid, to-dos are completed and work orders are submitted. Information is updated in real-time, ensuring managers are thoroughly informed and able to priortize work schedules. Online rent collection and reports of accounts are maintained through RentPost’s intelligent accounting system, saving time on manually handling and recording payments. RentPost’s features are designed to simplify any rental property management task.

Pricing

Starting from
US$29.00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

RentPost Reviews

Overall rating
4.5/5
100% positive reviews
7
Excellent
7
Very good
0
Average
0
Poor
0
Terrible
Matthew L.

Review

Reviewed on 19/5/2011
Review Source: Capterra

Some of the features seem like over-kill and some of the more basic features seam to be lacking functionality and ease of use.

Let companies brand their Owner Statements for free (RentPost is not going to pick up business from Owners who are receiving statements anyway - its the managers that you need)

Pros

RentPost is an excellent way to log rent and generate Owner Statements.

The dashboard is very user friendly and being web based makes it so easy to use and takes the worry out of computer or software crashes.

Once the Residents are in the system, logging rent is very easy and the way RentPost prioritizes unpaid units to the top of your dashboard for attention is great!

Customer support is fast and for the most part very thorough. Using the feedback button on the website I was able to get immediate response on a Saturday morning to have a problem corrected which is incredible!

Cons

The Owner Statements are not very customized and there is a large fee for even the most basic level of business branding.

Implementing the software should be done thru face-to-face tutorials or "demo" sessions because use is not as easy as advertised. We have spoken with another Property Management Company in the area and this was their same concern - RentPost works well but is not a smooth transition.

Response from Rentpost

Thanks for the review of RentPost.

I just wanted to clarify that RentPost does NOT brand owner statements with any RentPost details, and that we include the company details of the property manager on all owner statements. We have no intentions of trying to pick up owner leads by marketing in this way.

Also, I think you will find that our next release coming out will address most if not all of your concerns in terms of simplicity. I should also state that we've heard from multiple clients how simple the software was to use. But we realize everyone is not the same, we're continually focused on this aspect!

Thanks again, we appreciate the feedback, it allows us to continue to improve!

Rating breakdown

Ease of Use
Customer Support

Imelda C.

Software for your property leasing business

Used Daily for 6-12 months
Reviewed on 15/12/2018
Review Source: SoftwareAdvice

Pros

I like the application because it is an application that is new to me specializing on all areas of management helping Landlords and tenants. My husband and I own apartments, condominium rooms, commercial buildings and studios that we my husband invested before he resigned and I can say it is a good business but there were challenges, misunderstandings, missed monthly payments and unclear calculations. With Rentpost, loopholes were identified, procedures and guidelines are followed, payments were on time and tenants were managed well. Positive results were achieved because we have a clear overview of everything thus planning and followups have been successful. Accounting is a big help at the same time we have saved all tenant information and documents all in one place.

Cons

It is a new technology and concept I can say that is why there are still areas that are not clear or needs suggestion but whats good about Rentpost is that they have great Customer support and they are open for feedback and suggestions. They listen to you.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Keisha S.

Great for a small company

Used Daily for 2+ years
Reviewed on 10/1/2018
Review Source: SoftwareAdvice

Try it.

Pros

This program is easy to use for our clients and administrators. The affordability and the cost are enticing.

Cons

Takes them to long to process payments even though clients paid ACH I’ve waited upto 5 days at times. The customer service is undesirable in that it’s easy to get them on the phone when signing up but not when you have a issue. The delayed payment could be a reason for us to move on. I hope they fix it we are on year 2

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Justin M.

It does everything I need

Reviewed on 19/5/2011
Review Source: Capterra

If you have to manage properties, even just a few, and don't want to forget anything, or even want to remember anything, then Rentpost is exactly what you need. It's like a virtual assistant that always thinks about everything and that is always available and ready to do even more.

All the features it provides will probably make your life easier, at least it works for me and I recommended it to some of my friends !

I've been using it for only few months but still I've seen the tool evolve, the guys behind it are constantly making it better and listening to us, that's really something I like and that's what make it really handy on a daily basis : it's made by people who understand what we need, people that care.

Pros

The software really does a lot of various things, everything I need is in there and I just need few clics to set it up and make it work.

Every information I could need or task I must get done can be done from Rentpost and I know the software wont forget it or make a mistake. I don't have to remember it myself, just log in and all I have to do or want to know is right there.

Cons

Like any software that provides that much options and stuff, setting it up can be a little scary. There a a lot of different panels and tabs and yes at first sight it looks a bit complex. But once you've found you way through this (and it doesn't take much time) it's totally worth it.

That's all I can find as a Cons, really.

Rating breakdown

Ease of Use
Customer Support

Katie P.

Would definitely recommend

Used Daily for 6-12 months
Reviewed on 30/8/2018
Review Source: SoftwareAdvice

We have used this product for a while and it is great overall, just a few glitches, but every system is going to have that!

Pros

Customer support is great
Easy to communicate with all tenants
Allows the tenants to pay easily online

Cons

it is hard to make reports
late fee is not always applied when it is suppose to
hard to send things out if the owners/tenants do not specifically sign up

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10

RentPost Pricing

Starting from
US$29.00/month
Pricing options
Free Trial
Subscription
Value for money

5 pay plans available based on # of units.

$29 / month: 25 units

$59 / month: 50 units

$99 / month: 100 units

$169 / month: 250 units

$249 / month: 500 units

Users can add extra units for $1 / unit

Free 30-day trial

RentPost Features

  • Accounting Management
  • Activity Tracking
  • Client Portal
  • Contact Database
  • Electronic Payments
  • Expense Tracking
  • Reporting & Statistics

  • API
  • Activity Dashboard
  • Automatic Notifications
  • Contact Management
  • Document Management
  • Document Storage
  • Email Notifications
  • Lead Management
  • Reminders
  • Search Functionality
  • Self Service Portal
  • Task Management
  • Template Management

Additional information for RentPost

Key features of RentPost

  • Activity monitoring
  • Commercial properties
  • Communication management
  • Contact management
  • Custom groups
  • Event scheduling
  • Expense management
  • Expense management
  • Intelligent filtering
  • Landlord database
  • Late fee calculations
  • Lease management
  • Maintenance management
  • Messaging
  • Online payments
  • Owner portal
  • Payment processing
  • Rent tracking
  • Residential properties
  • Statistics
  • Tenant database
  • Tenant management
  • Tenant portal
  • Transaction list
  • User photos
  • Vacancy tracking
  • Work order management

Benefits

  • RentPost is integrated with an advanced online payment system, enabling highly secure rent collection direct from a tenant’s account.

  • Work orders are sorted according to level of importance, ensuring managers respond to key issues first.

  • Managers can send direct replies to tenants using a messaging service, improving communication lines to resolve work order problems quickly.

  • Online rent collection payments are recorded and reported in RentPost’s intelligent accounting system, making sure all account information is properly and productively organized.

  • Users can create custom contact groups, allowing quick and easy access to specific tenant accounts.

  • RentPost FAQs

    Below are some frequently asked questions for RentPost.

    Q. What type of pricing plans does RentPost offer?

    RentPost offers the following pricing plans:

    Starting from: US$29.00/month

    Pricing model: Subscription

    Free Trial: Available

    5 pay plans available based on # of units.

    $29 / month: 25 units

    $59 / month: 50 units

    $99 / month: 100 units

    $169 / month: 250 units

    $249 / month: 500 units

    Users can add extra units for $1 / unit

    Free 30-day trial

    Q. What are the main features of RentPost?

    RentPost offers the following features:

    • Activity monitoring
    • Commercial properties
    • Communication management
    • Contact management
    • Custom groups
    • Event scheduling
    • Expense management
    • Expense management
    • Intelligent filtering
    • Landlord database
    • Late fee calculations
    • Lease management
    • Maintenance management
    • Messaging
    • Online payments
    • Owner portal
    • Payment processing
    • Rent tracking
    • Residential properties
    • Statistics
    • Tenant database
    • Tenant management
    • Tenant portal
    • Transaction list
    • User photos
    • Vacancy tracking
    • Work order management

    Q. Who are the typical users of RentPost?

    RentPost has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does RentPost support?

    RentPost supports the following languages:

    English

    Q. What type of pricing plans does RentPost offer?

    RentPost has the following pricing plans:

    Subscription

    Q. Does RentPost support mobile devices?

    We do not have any information about what devices RentPost supports

    Q. What other apps does RentPost integrate with?

    RentPost integrates with the following applications:

    Google Contacts

    Q. What level of support does RentPost offer?

    RentPost offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials