CrankWheel

CrankWheel

Enterprise screen sharing

4.9/5 (38 reviews)

CrankWheel Overview

CrankWheel is a screen sharing solution built for sales teams. What's unique about CrankWheel is that it will work every time for every prospect without any hassle. No need for your prospect to download or install anything, as they can view using any browser on any device, desktop or mobile.

If you need to let your prospect kick the tires, CrankWheel's built-in Remote Control feature will let the same prospects control your mouse and keyboard without any additional download on their end.

To get leads from your web page or email campaign into a phone call and screen share with one of your salespeople, you can use CrankWheel's built-in Instant Demos lead capture widget, that instantly finds a salesperson to call your prospect, lets them screen share seamlessly into the same browser tab where the prospect requested a call, and can integrate with your CRM (Salesforce and many others).

Pricing

Starting from
US$75.00
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

Dutch, English, Finnish, French, German and 5 others, Italian, Japanese, Norwegian, Polish, Spanish

CrankWheel Reviews

Overall rating
4.9/5
100% positive reviews
34
Excellent
4
Very good
0
Average
0
Poor
0
Terrible
Blazej S.

It works every time

Used Daily for 6-12 months
Reviewed on 8/11/2016
Review Source: Capterra

I dropped Skype and Hangouts for this product. To share my screen I just have to click a button in Chrome, then send a link to someone I'm already in contact with via chat, e-mail, or even on the phone just by telling them (literally) to type in meeting dot is dot blazej. Love it!

Pros

Convenience and reliability. It's accessible as easily as, say, the Enter key on my laptop's keyboard. If you ever used Chrome extensions - well, it's as easy as any of those.

Cons

I'm not using the Enterprise features that are available (choosing to display a full screen vs. browser window). I go full screen every time and don't care about sharing my notifications. I can see the point of having this enabled though...

Response from CrankWheel

Thanks!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Brian B.

CrankWheel for Teachers

Used Daily for 6-12 months
Reviewed on 4/6/2019
Review Source: Capterra

Awesome! I can't believe how amazing and responsive their customer service has been. They have truly gone above and beyond for any question I have asked them.

Pros

I can't imagine teaching without it because it helps me reference my smartboard at every group of students and it makes viewing the smartboard accessible for every single one of them. You have no idea how much that changed my classroom :)

Cons

The only thing that is a bit inconvenient is that the session timeout is the exact same as our passing period length so I was having to start a new session for each class (5 a day). However, keeping one of our Chormebooks logged in through the day solved that challenge.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Dalbir S.

Great and useful tool to help communicate with other people.

Used Daily for 1+ year
Reviewed on 15/5/2018
Review Source: Capterra

The benefits did you get from this software was that customer had a better journey as they can visually see what we are doing for them,

Pros

I would say that it is very easy to use the system and easy to get customer to get onto system to see our screen.

Cons

I believe to make the system better you could add in a feature to get a customers mouse seen on screen share so they feel more engaged and better there experience .

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Verified Reviewer

I use it for presentations all the time

Used Weekly for 1+ year
Reviewed on 13/3/2019
Review Source: Capterra

Pros

The first time I used CrankWheel I hated it. I was giving a presentation and it kept freezing, the conferencing part dropped and I was furious. Guess what? It was my internet connection, not the software. After I got over my initial experience, I started using it all the time and I like it way better than WebEx and some of the others that I've used. I'm not even using all the features, but I think it's a great piece of software.

Cons

My only nit-pick was the fact that it was difficult to figure out how to add my own conferencing service instead of using the one provided with the software. And that was my own stupidity, this comment shouldn't reflect on the quality of the software.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

10.0/10
Ryan L.

Sensational, Easy, Effective

Used Daily for 6-12 months
Reviewed on 21/5/2018
Review Source: Capterra

We are able to quickly and easily demo our product to potential customers with ease.

Pros

Crankwheel is so easy to use and the price point is impossible to beat! It's easy to get customers on, you have control over what they see and it is compatible with device under the sun.

Cons

There is nothing I can think of that would be a con. I would like a little more functionality in the ability to do a powerpoint-like presentation before the sale, but that's minor

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

CrankWheel Pricing

Starting from
US$75.00
Pricing options
Free Trial
Subscription
Value for money

Each of our plans allows any number of presenters, and include up to a given number of interactions. Our entry-level plan is $75 and includes up to 100 interactions per month, with larger plans allowing for more interactions at a lower price point per interaction, namely $195 for up to 300, and $495 for up to 900, along with access to a few additional features.

It is free to start using CrankWheel, and a one-month unlimited usage trial will start if and when you and your team are having 25 or more interactions with prospects per month.

For those who need more than 900 interactions a month, or require enterprise features such as audit logging, we are happy to provide a quote.

CrankWheel Features

  • API
  • CRM Integration
  • Chat
  • Reporting & Statistics
  • Third Party Integration

  • Activity Dashboard
  • Automatic Notifications
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Transfer
  • Caller ID
  • Conferencing
  • Instant Messaging
  • Monitoring
  • Real Time Analytics
  • Real Time Reporting
  • Video Conferencing
  • Voice Mail

Additional information for CrankWheel

Key features of CrankWheel

  • API
  • Audit log
  • CRM integration
  • Content filtering
  • Customization
  • Customization & white-labeling
  • Instant Demos
  • One-to-many screen sharing, up to 300 viewers
  • One-to-one screen sharing
  • Permission management
  • Premium Support
  • Remote Control
  • Reporting & analytics
  • Security & encryption
  • Share browser, application or full screen
  • Third party integrations
  • Training
  • Usage reports
  • White label

Benefits

  • With CrankWheel, users can confidently share their full screen, a particular browser page, or switch between different pages with encryption, content filtering and an audit log helping to maintain data security.

  • Users can share their screen with customers using a link sent via SMS text message, chat, or email. Alternatively, you can tell them an easy URL based on your company's name instead of having to wait for a URL to be sent.

  • The whole experience can be personalized to match company branding.

  • Via a preview pane, agents can see exactly what their customer sees, know if they are paying attention, and engage them even when there's a network delay.

  • No installation of CrankWheel is required on the client's end, nor is there any need to exchange dial-in codes or run executable files.

  • CrankWheel works over bad connections as well as for prospects on old browsers and obscure devices.

  • CrankWheel FAQs

    Below are some frequently asked questions for CrankWheel.

    Q. What type of pricing plans does CrankWheel offer?

    CrankWheel offers the following pricing plans:

    Starting from: US$75.00

    Pricing model: Subscription

    Free Trial: Available

    Each of our plans allows any number of presenters, and include up to a given number of interactions. Our entry-level plan is $75 and includes up to 100 interactions per month, with larger plans allowing for more interactions at a lower price point per interaction, namely $195 for up to 300, and $495 for up to 900, along with access to a few additional features.

    It is free to start using CrankWheel, and a one-month unlimited usage trial will start if and when you and your team are having 25 or more interactions with prospects per month.

    For those who need more than 900 interactions a month, or require enterprise features such as audit logging, we are happy to provide a quote.

    Q. What are the main features of CrankWheel?

    CrankWheel offers the following features:

    • API
    • Audit log
    • CRM integration
    • Content filtering
    • Customization
    • Customization & white-labeling
    • Instant Demos
    • One-to-many screen sharing, up to 300 viewers
    • One-to-one screen sharing
    • Permission management
    • Premium Support
    • Remote Control
    • Reporting & analytics
    • Security & encryption
    • Share browser, application or full screen
    • Third party integrations
    • Training
    • Usage reports
    • White label

    Q. Who are the typical users of CrankWheel?

    CrankWheel has the following typical customers:

    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does CrankWheel support?

    CrankWheel supports the following languages:

    Dutch, English, Finnish, French, German, Italian, Japanese, Norwegian, Polish, Spanish

    Q. What type of pricing plans does CrankWheel offer?

    CrankWheel has the following pricing plans:

    Subscription

    Q. Does CrankWheel support mobile devices?

    We do not have any information about what devices CrankWheel supports

    Q. What other apps does CrankWheel integrate with?

    CrankWheel integrates with the following applications:

    Salesforce Sales Cloud, Talkdesk, Zapier

    Q. What level of support does CrankWheel offer?

    CrankWheel offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials