About CAKE POS
CAKE built its Point of Sale to meet the demands of Quick & Full Service restaurants. It’s simple, intuitive, and cost-friendly.
Easily handle peak QSR rush hours with line busting OrderPads that control the flow of traffic. Fast, error-free ordering means guests get their seats, eats, and receipts faster - and leave satisfied by superior service. Customer facing display empower guests to pay, tip, and sign from their screen while employees keep working.
Upgrade your FSR to take orders and payments table-side with mobile OrderPads that send error-free info to the kitchen instantly. Supercharge your POS with rich Guest Manager profiles and automatic table status updates for your hosts. Customize menus on-the-fly to encourage fresh flavors, and automated inventory tracking ensures fresh ingredients.
CAKE makes it easy and at a fraction of the cost.
Pricing starting from:
US$69.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to CAKE POS
Key benefits of CAKE POS
Devices
Business size
Markets
United States
Supported Languages
English
Pricing starting from:
US$69.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to CAKE POS
Images
Features
Total features of CAKE POS: 45
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Barcode / Ticket Scanning
- Cash Management
- Clock In / Out
- Credit Card Processing
- Customer Accounts
- Customer History
- Customisable Reports
- Data Import/Export
- Delivery Management
- Discount Management
- Electronic Payments
- Electronic Signature
- Employee Management
- For Restaurants
- Gift Card Management
- Inventory Control
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile Access
- Multi-Location
- Online Ordering
- Order Entry
- Order Management
- Ordering Automation
- Payment Processing
- Point of Sale (POS)
- Real Time Monitoring
- Real Time Reporting
- Real-time Updates
- Receipt Management
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Restaurant POS
- Sales Reports
- Sales Trend Analysis
- Separate Checks
- Split Checks
- Table Management
- Third Party Integrations
- Tips Management
Alternatives
Toast POS
Square Point of Sale
Clover
Aloha EPOS
Reviews
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- Industry: Restaurants
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review of CAKE
Reviewed on 8/6/2020
I enjoy that there is 24/7 customer support with any issues. (love the new text feature)
I enjoy that there is 24/7 customer support with any issues. (love the new text feature)
Pros
I like that I can access it anywhere remotely to make changes, add menu items, and view sales.
Cons
I don't like the new update. I feel the original version is easier to use.
- Industry: Restaurants
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cake POS
Reviewed on 20/8/2021
Very user friendly
Very user friendly
Pros
I love the fact that I have a POS system and I do not have to have a separate CC processing
Cons
Really haven't had any bad problems. We normally call support and it is handled quickly
Alternatives Considered
QuickBooks Desktop ProReasons for Choosing CAKE POS
Changed locations and my Sysco rep told me about itSwitched From
QuickBooks Desktop ProReasons for Switching to CAKE POS
Wanted something different- Industry: Wine & Spirits
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Good system overall, minor tweaks needed.
Reviewed on 14/10/2021
Overall, I would recommend CAKE POS, even with the flaws of their customer service, they are a good...
Overall, I would recommend CAKE POS, even with the flaws of their customer service, they are a good company and work with our businesses really well.
Pros
This product is super easy to use, it makes training new employees a breeze. The simple buttons and how to set them up is great. The reports are great, makes the data easy to read and understand.
Cons
Customer support is either stellar or terrible. I can call one day and have the problem fixed within minutes, or be put on hold forever and then have them walk me in circle to get nowhere. It can be very frustrating at times.
- Industry: Food & Beverages
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
If you don't want features that will help your restaurant grow this is it.
Reviewed on 10/4/2021
Benefits - very few, its a processing and pos basic.
Issues - many, but do get resolved.
Features -...
Benefits - very few, its a processing and pos basic.
Issues - many, but do get resolved.
Features - literally almost nothing. you get basic reporting.
We switched to Toast.
Pros
Its useful that this POS offers 3 party features to install, to bad you gotta pay of them.
Reports are easy to understand, what comes in and what your taxes are.
Easy point of sale to use for your staff.
Cons
Alright after 2+ years of using Cake here it is for you guys.
1. On the phone with customer service probably 4 - 6 times a month. This is from reporting / dashboard issues, POS issues.
Reporting issues: about 2 times a month we have to call about some kind of labor reporting issue and takes the engineers around 1 to 4 days to fix. Note - same issue occurs, another day or so for engineers to fix.
Dozens of times we will be on the phone with a customer service rep, and both them and I will be having issues loading the reports to examine them. One time we were literally both waiting over 25 minutes for it to load.
As a restaurant one of the best reports you could have is when the system literally tells you the cost of EVERYTHING.
Ya, you won't be getting this with cake. Sure, you can add the cost of a single item to you (why even have this feature if it doesn't deduct it for you) but it wont deduct it for you at the end of the day. You'll have to do this on your own to figure out what it actually cost you.
Cake takes into account on recommendation that their customers give them, I think and thats at least what they say except their features are almost non-existent. No marketing, No rewards, very basic reporting.
Their hardware is super expensive, our kitchen printer stopped working and they quoted us like $450, I found it on amazon for $115.
Just remember the 2.50% + $.10 a swipe, will actually really be costing you 3.50%. I could go on but I'm limited on characte
- Industry: Restaurants
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
CAKE is simply the BEST
Reviewed on 28/9/2021
A++++++++++++++++++ System and customer service!!!
A++++++++++++++++++ System and customer service!!!
Pros
The accessibility, functionality, storage and speed of the system in general. THE SEARCH BAR OMG!!!!
Cons
The chip readers inconsistency. The inability to be able split items more than 1 in a time.
Reasons for Choosing CAKE POS
Honestly... The tipping point was the card fee. But since then it has been awesome. Why we are staying put!!!Reasons for Switching to CAKE POS
Everything said in the comments beforeCAKE POS FAQs
Below are some frequently asked questions for CAKE POS.Q. What type of pricing plans does CAKE POS offer?
CAKE POS offers the following pricing plans:
- Starting from: US$69.00/month
- Pricing model: Subscription
- Free Trial: Not Available
CAKE Point of Sale: as low as $69 per month CAKE Guest Manager: $199 Activation fee, $79 per month CAKE Online Ordering: $49 per month, 5% processing fee per order
Q. Who are the typical users of CAKE POS?
CAKE POS has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1,000
Q. What languages does CAKE POS support?
CAKE POS supports the following languages:
English
Q. Does CAKE POS support mobile devices?
CAKE POS supports the following devices:
iPad (Mobile)
Q. What other apps does CAKE POS integrate with?
CAKE POS integrates with the following applications:
7shifts, CAKE POS, PayPal, Paytronix, QuickBooks Online Advanced, Restaurant365, Xero
Q. What level of support does CAKE POS offer?
CAKE POS offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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