
About Mad Mobile Restaurant POS
Mad Mobile’s restaurant management system (formerly CAKE) decreases lines, eliminates ordering mistakes, and builds earnings.
Restaurant staff can place orders, take contactless payments, and change menus on the fly through the central POS system.
-Durable, spill proof 15-inch display.
-Accept Apple Pay and Google Pay.
-Customize menu items, categories, and modifiers to optimize your menu.
As a system, the POS streamlines online ordering and curbside pickup, optimizes online reservations, and reports on real-time restaurant metrics to help you maximize your business.
-Eliminate third-party fees with direct integration online ordering.
-Perfect host operations and increase revenue with guest management.
-Access all your restaurant data from anywhere and 24/7 with the cloud-based system.
In addition, owners can expand their restaurant management system by adding tableside ordering or QR code payment functionality.
-Increase speed of service with tablets that enable servers to take orders and payments.
-Customer payment is more secure since their card never leaves their sight.
-QR codes printed directly on receipts give your restaurant a fast and touchless way to accept payments.
Pricing starting from:
US$69.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Mad Mobile Restaurant POS
Key benefits of Mad Mobile Restaurant POS
Independent and mid-size restaurant chains will appreciate Mad Mobile’s restaurant management system.
For Independent owners, the POS will replace their current system and give them cloud-based technology. This will open the door to much faster and more organized restaurant management.
For small to mid-size chains looking to extend the service of the existing POS system, Mad Mobile’s robust software can empower staff to perform tasks much faster, which allows for faster table turns and more revenue.
Overall, owners can expect an easy-to-use, durable, bezel-less 15-inch touchscreen where staff can use the Mad Mobile Restaurant POS to:
-Place orders.
-Manage reservations and seating.
-Process payments.
-Manage menus.
-Modify items.
-Manage online ordering to reduce digital walkaways.
-Send order updates to curbside pickup customers.
-Organize labor cost reporting.
-Schedule employees.
To complete the restaurant management system, owners can grow through reporting and dashboards that perform various functions:
-Analyze menu items that bring you the most sales.
-See what sales are trending over time.
-See what days and shifts are the busiest.
-See employees' sales, voids, discounts, and hours.
-Real-time dynamic reports are stored in the cloud and accessible through a smartphone, tablet, or computer.
-Filter your data to understand exactly what is going in your restaurant.
-Refine data by employee, payment type, order type, and more.
-Download reports through CSV and PDF downloads.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
United States
Supported Languages
English
Pricing starting from:
US$69.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Mad Mobile Restaurant POS
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Features
Total features of Mad Mobile Restaurant POS: 51
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Cake has made a big difference in running my bagel shops. I have more time to focus on my...
Reviewed on 26/10/2017
Pros
We were using a cash register before and I had looked at a number of different computerized options. When they brought this to me, it really looked like a great solution for us and has proven to be just that. Paperwork is much easier. Before it was all manual. I'd get the daily paperwork and have to enter it to have any idea of what we were doing so I'd have to spend a lot of time on that. It's basically 10% of the time it used to take which has freed me up tremendously to do more important things. In terms of keeping track of finances and hourly wages it has been a big improvement. I have two locations and now I'm able to keep track of both whether I'm there or not. On my day off I can keep track of what's going on remotely, which I definitely do check on many times every day. We don't have any big problems at all, and I just really love the system.
Response from CAKE from Sysco
Thank you Mark for an excellent review of CAKE Point of Sale! We're thrilled to hear you've had such an overwhelmingly positive experience and that CAKE POS saves you time, money, and worry in managing your restaurant. We hope both locations of Island Bagel Co. continue to perform better when served with CAKE.
- Industry: Food & Beverages
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
You won't regret this business partnership!
Reviewed on 14/4/2021
Very impressed with everything - the hardware, software and team of staff have all been great
Very impressed with everything - the hardware, software and team of staff have all been great
Pros
We went thru a total of 7 product demos before selecting CAKE. Hands down was the most inclusive and best reporting features for our Bar / Restaurant / Bowling Alley. The couple times I have had questions, I've had great support and resolution very quickly. I'm not a tech person, and this was a super easy install and implementation for me to do with the rep over the phone. My menu build was very quick and the questions I have had since original upload have been answered quickly.
Cons
The only issue I have had is occasionally something will disappear that I know I have added as a modifier. Unsure if its a glitch, but it's been so minor that we haven't been inconvenienced at all.
Reasons for Choosing Mad Mobile Restaurant POS
Purchased the business and knew we needed a better system for accounting and order flow.Reasons for Switching to Mad Mobile Restaurant POS
Overall had the best fit for reporting and user friendliness. Customer Service and our demo were what put everything over the top- Industry: Food & Beverages
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Absolutely horrendous. Customer service is completely useless.
Reviewed on 14/5/2018
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Pros
Global modifiers. That's literally the only thing I like about it. If it wasn't for that, we would have gotten rid of this system a long time ago.
Cons
This system is completely not customizable to your specific business. They're constantly updating the software with updates that make the system even worse for my business. There should be an option to not upgrade. Customer service is absolutely useless. I've called them probably 50 times since we've gotten this system. They never have an answer, they're always "working on it". Never a solution. There was a software problem on their end last Wednesday. I still have not had credit card sales deposited into my bank account from Wednesday and Thursday of last week. It's 5:30 on Monday. I have not had a deposit since Tuesday's sales. One entire week ago. They don't provide any solutions except "We're trying to figure out what the problem is. We're working on it.", but you literally never end up with an answer. You just have to wait and wait until you notice it's finally resolved or never get it resolved at all. You're at their mercy because you paid huge for the thing. What am I gonna do? It's disgusting and these people shouldn't be allowed to operate. They do not care. Even on a normal payment schedule, you won't get Thursday's transactions until Monday, Friday until Tuesday and Saturday until Wednesday. If there's a holiday, push that back a day.
Response from CAKE from Sysco
We are so sorry to hear about your experience, Karen. We pride ourselves on excellent customer service, and we want to make this right. Our Customer Success Team has reached out to you directly to help resolve your issues.
- Industry: Food & Beverages
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Hard to beat, I've used several systems.
Reviewed on 8/5/2020
Everyone that touches it learns it almost instantly. Programming it is almost as easy too.
Everyone that touches it learns it almost instantly. Programming it is almost as easy too.
Pros
Simple and covers all the bases. Cake has actually impressed customers! How often does a customer look at a cash register and think it's cool? Well, cake has, especially 4 years ago before everyone had an iPad. But we still get comments.
Cons
Can't put my logo on the receipts, would love to be able to shop for my own credit processing. I know that's not going to happen. But my logo on a receipt should be able to.
Alternatives Considered
Toast POSReasons for Choosing Mad Mobile Restaurant POS
Outdated, and they made me angry.Reasons for Switching to Mad Mobile Restaurant POS
Simplicity, style, customer screen, price, and a unit that wasn't an iPad.- Industry: Restaurants
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Paddles Coffee
Reviewed on 25/6/2021
After hearing nightmare stories from others in the coffee industry with other POS systems, we...
After hearing nightmare stories from others in the coffee industry with other POS systems, we wouldn’t change a thing. We are more than happy with the experience so far, and we are excited for the updates and changes we’ll see in the future.
Pros
Very easy to set up the menu; customer service has always been top notch; online reports include the information you need to run a business effectively; POS terminal is attractive and customer friendly.
Cons
Would love to see stamps integrated between POS and online ordering; accessing older reports is time consuming; some of the reports are buried within other reports and can be hard to find.
Reasons for Switching to Mad Mobile Restaurant POS
On recommendation from others in the industry and review of the features and pricing online.Mad Mobile Restaurant POS FAQs
Below are some frequently asked questions for Mad Mobile Restaurant POS.Q. What type of pricing plans does Mad Mobile Restaurant POS offer?
Mad Mobile Restaurant POS offers the following pricing plans:
- Starting from: US$69.00/month
- Pricing model: Subscription
- Free Trial: Not Available
CAKE Point of Sale: as low as $69 per month CAKE Guest Manager: $199 Activation fee, $79 per month CAKE Online Ordering: $49 per month, 5% processing fee per order
Q. Who are the typical users of Mad Mobile Restaurant POS?
Mad Mobile Restaurant POS has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1,000
Q. What languages does Mad Mobile Restaurant POS support?
Mad Mobile Restaurant POS supports the following languages:
English
Q. Does Mad Mobile Restaurant POS support mobile devices?
Mad Mobile Restaurant POS supports the following devices:
iPad (Mobile)
Q. What other apps does Mad Mobile Restaurant POS integrate with?
Mad Mobile Restaurant POS integrates with the following applications:
7shifts, Mad Mobile Restaurant POS, PayPal, Paytronix, QuickBooks Online Advanced, Restaurant365, Xero
Q. What level of support does Mad Mobile Restaurant POS offer?
Mad Mobile Restaurant POS offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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