CAKE POS

Online Point of Sale (POS) software solution for restaurants

About CAKE POS

CAKE built its Point of Sale to meet the demands of Quick & Full Service restaurants. It’s simple, intuitive, and cost-friendly.

Easily handle peak QSR rush hours with line busting OrderPads that control the flow of traffic. Fast, error-free ordering means guests get their seats, eats, and receipts faster - and leave satisfied by superior service. Customer facing display empower guests to pay, tip, and sign from their screen while employees keep working.

Upgrade your FSR to take orders and payments table-side with mobile OrderPads that send error-free info to the kitchen instantly. Supercharge your POS with rich Guest Manager profiles and automatic table status updates for your hosts. Customize menus on-the-fly to encourage fresh flavors, and automated inventory tracking ensures fresh ingredients.

CAKE makes it easy and at a fraction of the cost.

Pricing starting from:

US$69.00/month

  • Free Trial
  • Subscription

Key benefits of CAKE POS

  • CAKE Point of Sale promises web-based software support for touchscreen hardware and intuitive touch, swipe operations for taking orders quickly and accurately.

  • Waiting lists are a cinch and efficient with real-time floor maps and customized table management to accurately provide wait times and text your guests when it's time to be seated – all deployed via CAKE Guest Manager’s iPad support.

  • CAKE Market offers integrations and partnerships with popular third-party services and systems including PayPal, QuickBooks, Xero, Orca, 7Shifts and ChefTab.

  • Reporting and analytics features provide real time feedback on restaurant performance, optimized for all devices, giving a valuable overview on demand and waiting times etc.

  • Transparent pricing with no hidden or monthly fees — just a flat 2.5% processing premium per transaction no matter the credit card.
  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    US$69.00/month

    • Free Trial
    • Subscription

    Images

    A dual-POS customer touch display means more customer privacy while employees stay hard at work.
    Easily take orders tableside with CAKE OrderPad to improve accuracy and faster service. Or use for line busting at quick service restaurants.
    Quickly process payments tableside.
    Get an instant look at the health of your restaurant with dynamic reporting from CAKE. Browse wages, hours worked, sales categories, and more.
    Integrates with the CAKE Guest Manager solution to seat 1.5 more tables per section each hour by viewing table status at a glance.
    View 10 more
    CAKE POS video
    CAKE POS video
    CAKE POS screenshot: CAKE POS screenshot: A dual-POS customer touch display means more customer privacy while employees stay hard at work. CAKE POS screenshot: Easily take orders tableside with CAKE OrderPad to improve accuracy and faster service. Or use for line busting at quick service restaurants. CAKE POS screenshot: Quickly process payments tableside. CAKE POS screenshot: Get an instant look at the health of your restaurant with dynamic reporting from CAKE. Browse wages, hours worked, sales categories, and more. CAKE POS screenshot: Integrates with the CAKE Guest Manager solution to seat 1.5 more tables per section each hour by viewing table status at a glance. CAKE POS screenshot: CAKE POS screenshot: CAKE POS screenshot:

    Features

    Total features of CAKE POS: 50

    • Accounting Integration
    • Alerts/Notifications
    • Barcode / Ticket Scanning
    • Cash Management
    • Check Printing
    • Clock In / Out
    • Contact Database
    • Credit Card Processing
    • Customer Accounts
    • Customer History
    • Customisable Reports
    • Data Import/Export
    • Delivery Management
    • Discount Management
    • Electronic Payments
    • Electronic Signature
    • Employee Management
    • Gift Card Management
    • Inventory Control
    • Inventory Management
    • Inventory Tracking
    • Loyalty Program
    • Mobile Access
    • Monitoring
    • Multi-Location
    • Online Ordering
    • Order Entry
    • Order Management
    • Ordering Automation
    • Payment Processing
    • Point of Sale (POS)
    • Progress Reports
    • QuickBooks Integration
    • Real Time Monitoring
    • Real Time Reporting
    • Real-time Updates
    • Receipt Management
    • Reporting & Statistics
    • Reporting/Analytics
    • Reservations Management
    • Restaurant POS
    • Role-Based Permissions
    • Sales Reports
    • Sales Trend Analysis
    • Separate Checks
    • Split Checks
    • Table Management
    • Third Party Integrations
    • Tips Management
    • Trend Analysis

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    Reviews

    Overall rating

    4.6 /5
    (388)
    Value for Money
    4.5/5
    Features
    4.4/5
    Ease of Use
    4.7/5
    Customer Support
    4.6/5

    Already have CAKE POS?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 388
    Allison S.
    Overall rating
    • Industry: Restaurants
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Review of CAKE

    Reviewed on 8/6/2020

    I enjoy that there is 24/7 customer support with any issues. (love the new text feature)

    I enjoy that there is 24/7 customer support with any issues. (love the new text feature)

    Pros

    I like that I can access it anywhere remotely to make changes, add menu items, and view sales.

    Cons

    I don't like the new update. I feel the original version is easier to use.

    Braden M.
    Overall rating
    • Industry: Restaurants
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Who Doesn't LOVE CAKE?

    Reviewed on 30/3/2021

    The data that CAKE provides me is incredibly valuable to our business. We love it!

    The data that CAKE provides me is incredibly valuable to our business. We love it!

    Pros

    We don't spend any time on training new team members to use our POS System (CAKE). Seriously, it's so easy we show them a few features and they are running it like a pro on day one. That in it's self has saved us a ton of payroll we use to spend on training.
    From a ownership perspective, we have four locations and I'm able to track them from my central office, Wonderful!

    Cons

    Negatives only fall on one piece of the equipment. The cash drawer and the insert in it are not built for the type of abuse they can take in some operations. I wish there was an option to purchase extra drawer inserts.
    There are no other negatives about CAKE.

    Vangjel K.
    Overall rating
    • Industry: Food & Beverages
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    If you don't want features that will help your restaurant grow this is it.

    Reviewed on 10/4/2021

    Benefits - very few, its a processing and pos basic.
    Issues - many, but do get resolved.
    Features -...

    Benefits - very few, its a processing and pos basic.
    Issues - many, but do get resolved.
    Features - literally almost nothing. you get basic reporting.
    We switched to Toast.

    Pros

    Its useful that this POS offers 3 party features to install, to bad you gotta pay of them.
    Reports are easy to understand, what comes in and what your taxes are.
    Easy point of sale to use for your staff.

    Cons

    Alright after 2+ years of using Cake here it is for you guys.

    1. On the phone with customer service probably 4 - 6 times a month. This is from reporting / dashboard issues, POS issues.

    Reporting issues: about 2 times a month we have to call about some kind of labor reporting issue and takes the engineers around 1 to 4 days to fix. Note - same issue occurs, another day or so for engineers to fix.

    Dozens of times we will be on the phone with a customer service rep, and both them and I will be having issues loading the reports to examine them. One time we were literally both waiting over 25 minutes for it to load.

    As a restaurant one of the best reports you could have is when the system literally tells you the cost of EVERYTHING.
    Ya, you won't be getting this with cake. Sure, you can add the cost of a single item to you (why even have this feature if it doesn't deduct it for you) but it wont deduct it for you at the end of the day. You'll have to do this on your own to figure out what it actually cost you.

    Cake takes into account on recommendation that their customers give them, I think and thats at least what they say except their features are almost non-existent. No marketing, No rewards, very basic reporting.

    Their hardware is super expensive, our kitchen printer stopped working and they quoted us like $450, I found it on amazon for $115.

    Just remember the 2.50% + $.10 a swipe, will actually really be costing you 3.50%. I could go on but I'm limited on characte

    Amy B.
    Overall rating
    • Industry: Food & Beverages
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    You won't regret this business partnership!

    Reviewed on 14/4/2021

    Very impressed with everything - the hardware, software and team of staff have all been great

    Very impressed with everything - the hardware, software and team of staff have all been great

    Pros

    We went thru a total of 7 product demos before selecting CAKE. Hands down was the most inclusive and best reporting features for our Bar / Restaurant / Bowling Alley. The couple times I have had questions, I've had great support and resolution very quickly. I'm not a tech person, and this was a super easy install and implementation for me to do with the rep over the phone. My menu build was very quick and the questions I have had since original upload have been answered quickly.

    Cons

    The only issue I have had is occasionally something will disappear that I know I have added as a modifier. Unsure if its a glitch, but it's been so minor that we haven't been inconvenienced at all.

    Tammy C.
    Overall rating
    • Industry: Food & Beverages
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    CAKE, WOW!!!!!!

    Reviewed on 30/4/2020

    24/7 Friendly, Supportive and Caring CAKE team member answer the phone ready to help! As a brand...

    24/7 Friendly, Supportive and Caring CAKE team member answer the phone ready to help! As a brand new business owner this is what we needed from day one of choosing CAKE to even now 18 months of being in business. I am never made to feel like my question is dumb or my confusion is stupid. The team member works with me until my issue is resolved or they offer to get additional clarification or help for me if needed. If you ever want to call me I will be happy to go into further detail as to how we could not have made a better decision for THE COFFEE SHOP, [SENSITIVE CONTENT HIDDEN]

    Pros

    When starting our coffee shop we knew we needed a POS. We did not know where to start. Once CAKE came to our attention is was hard to look anywhere else. The help from understand our need as newbie's to walking us through every step of set up was fantastic. What I like most about the software would take too many words.

    Cons

    There is not much I do not like about the CAKE software. If I had to choose a "least" favorite issue it would be that I wish the "Busy Hour" report was available on Universal Admin with a date range option. Also I wish Dashboard had a changeable date range option.

    Showing 5 reviews of 388 Read all reviews

    CAKE POS FAQs

    Below are some frequently asked questions for CAKE POS.

    CAKE POS offers the following pricing plans:

    • Starting from: US$69.00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    CAKE Point of Sale: as low as $69 per month CAKE Guest Manager: $199 Activation fee, $79 per month CAKE Online Ordering: $49 per month, 5% processing fee per order

    We do not have any information about CAKE POS features

    CAKE POS has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1,000

    CAKE POS supports the following languages:

    English

    CAKE POS supports the following devices:

    iPad (Mobile)

    CAKE POS integrates with the following applications:

    7shifts, CAKE POS, PayPal, Paytronix, QuickBooks Online Advanced, Restaurant365, Xero

    CAKE POS offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for CAKE POS.