About CAKE POS
The CAKE Point of Sale decreases lines, eliminates ordering mistakes, and builds earnings.
Restaurant staff can place orders, take contactless payments, and change menus on the fly through the central POS system.
-Durable, spill proof 15-inch display.
-Accept Apple Pay and Google Pay.
-Customize menu items, categories, and modifiers to optimize your menu.
As a system, the POS streamlines online ordering and curbside pickup, optimizes online reservations, and reports on real-time restaurant metrics to help you maximize your business.
-Eliminate third-party fees with direct integration online ordering.
-Perfect host operations and increase revenue with guest management.
-Access all your restaurant data from anywhere and 24/7 with the cloud-based system.
In addition, owners can expand their restaurant management system by adding tableside ordering or QR code payment functionality.
-Increase speed of service with tablets that enable servers to take orders and payments.
-Customer payment is more secure since their card never leaves their sight.
-QR codes printed directly on receipts give your restaurant a fast and touchless way to accept payments.
Key benefits of CAKE POS
Independent and mid-size restaurant chains will appreciate CAKE’s restaurant management system.
For Independent owners, the POS will replace their current system and give them cloud-based technology. This will open the door to much faster and more organized restaurant management.
For small to mid-size chains looking to extend the service of the existing POS system, CAKE’s robust software can empower staff to perform tasks much faster, which allows for faster table turns and more revenue.
Overall, owners can expect an easy-to-use, durable, bezel-less 15-inch touchscreen where staff can use the CAKE POS to:
-Place orders.
-Manage reservations and seating.
-Process payments.
-Manage menus.
-Modify items.
-Manage online ordering to reduce digital walkaways.
-Send order updates to curbside pickup customers.
-Organize labor cost reporting.
-Schedule employees.
To complete the restaurant management system, owners can grow through reporting and dashboards that perform various functions:
-Analyze menu items that bring you the most sales.
-See what sales are trending over time.
-See what days and shifts are the busiest.
-See employees' sales, voids, discounts, and hours.
-Real-time dynamic reports are stored in the cloud and accessible through a smartphone, tablet, or computer.
-Filter your data to understand exactly what is going in your restaurant.
-Refine data by employee, payment type, order type, and more.
-Download reports through CSV and PDF downloads.
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Cake has made a big difference in running my bagel shops. I have more time to focus on my...
Reviewed on 26/10/2017
Pros
We were using a cash register before and I had looked at a number of different computerized options. When they brought this to me, it really looked like a great solution for us and has proven to be just that. Paperwork is much easier. Before it was all manual. I'd get the daily paperwork and have to enter it to have any idea of what we were doing so I'd have to spend a lot of time on that. It's basically 10% of the time it used to take which has freed me up tremendously to do more important things. In terms of keeping track of finances and hourly wages it has been a big improvement. I have two locations and now I'm able to keep track of both whether I'm there or not. On my day off I can keep track of what's going on remotely, which I definitely do check on many times every day. We don't have any big problems at all, and I just really love the system.
Response from Mad Mobile
Thank you Mark for an excellent review of CAKE Point of Sale! We're thrilled to hear you've had such an overwhelmingly positive experience and that CAKE POS saves you time, money, and worry in managing your restaurant. We hope both locations of Island Bagel Co. continue to perform better when served with CAKE.
- Industry: Restaurants
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Paddles Coffee
Reviewed on 25/6/2021
After hearing nightmare stories from others in the coffee industry with other POS systems, we...
After hearing nightmare stories from others in the coffee industry with other POS systems, we wouldn’t change a thing. We are more than happy with the experience so far, and we are excited for the updates and changes we’ll see in the future.
Pros
Very easy to set up the menu; customer service has always been top notch; online reports include the information you need to run a business effectively; POS terminal is attractive and customer friendly.
Cons
Would love to see stamps integrated between POS and online ordering; accessing older reports is time consuming; some of the reports are buried within other reports and can be hard to find.
Reasons for Switching to CAKE POS
On recommendation from others in the industry and review of the features and pricing online.- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
POS technology is behind. Customer Service is very poor.
Reviewed on 6/3/2023
You can contact me directly or follow the reddit thread regarding Cake POS. I have continued to...
You can contact me directly or follow the reddit thread regarding Cake POS. I have continued to update my experience with Cake POS and it is bad. Consistently poor experience at every turn and every new challenge of the restaurant.
Pros
It is a simple product but it is not for a table-service restaurant. Best for a simple counter service operation.
Cons
Customer service has been horrible. Bad attitudes, lack of help, and terrible at resolving issues.Tripled charged me for additional POS system.TERRIBLE installation strategy. Self-Installation with no assistance if it doesn't work. WHAT?Fabio blamed ME for the installation not working. It is a simple plug and play but what happens when that doesn't work. They shrug and say it is your fault. Wow. I've had much better experiences with LightSpeed/Upserve and SpotOn at my other restaurants.Avoid this at all costs.
Reasons for Choosing CAKE POS
Sometimes you make mistakes with your decisions and they have minor impacts. Choosing CAKE POS is a MAJOR negative impact that has resulted in LOST SALES for the restaurant in a tough environment.Anyone can contact me to discuss my experience more. Cake does not care about the customer and has never cared about my negative experiences.Switched From
SpotOn- Industry: Restaurants
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cake is the Best yet
Reviewed on 22/4/2020
Cake handles everything we need for daily operations
Cake handles everything we need for daily operations
Pros
Ease of use, self input of new items, reporting in real time for on the fly decisions.
Cons
None, there isnt anything yet we have had issues with or had a question about that wasnt resolved.
Reasons for Choosing CAKE POS
After having months of unsettled issues with TouchBistro we decided it would be best to seek a replacement. After looking at all options we decided to go with Cake based on needs and wants that we could see would benefit our business. All of our needs are covered and some of the wants are now available to us.Switched From
TouchBistroReasons for Switching to CAKE POS
ALl of the user inputs and functionality that we were looking for were included and ready to use.- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cale POS Review
Reviewed on 18/5/2021
Great product. Great prices, great customer service
Great product. Great prices, great customer service
Pros
Easy access to back of house numbers. Great comparison categories.
Cons
Wish i could place an order to be picked up later and put a time on the check to print to kitchen . Also wish i could have at least 2 different service charge sliders straight from the ticket .
Alternatives Considered
Toast POSReasons for Choosing CAKE POS
Needed to replace hardware and get an updated modern software system.Reasons for Switching to CAKE POS
My Sysco representative/sales associate [SENSITIVE CONTENT HIDDEN] highly recommended Cake and i knew he could help me with any issues I might haveCAKE POS FAQs
Below are some frequently asked questions for CAKE POS.Q. What type of pricing plans does CAKE POS offer?
CAKE POS offers the following pricing plans:
- Starting from: US$69.00/month
- Pricing model: Subscription
- Free Trial: Not Available
CAKE Point of Sale: as low as $69 per month CAKE Guest Manager: $199 Activation fee, $79 per month CAKE Online Ordering: $49 per month, 5% processing fee per order
Q. Who are the typical users of CAKE POS?
CAKE POS has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does CAKE POS support?
CAKE POS supports the following languages:
English
Q. Does CAKE POS support mobile devices?
CAKE POS supports the following devices:
iPad (Mobile)
Q. What other apps does CAKE POS integrate with?
CAKE POS integrates with the following applications:
7shifts, CheckMate, CheddrSuite, DolceClock, DoorDash, FreedomPay, NCR Aloha, ORCA, Olo, PayPal, Paytronix, QuickBooks Online Advanced, Restaurant365, Samsung Pay, Simphony POS, Spendgo, Worldpay, Xero, eCard
Q. What level of support does CAKE POS offer?
CAKE POS offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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