About Mad Mobile Restaurant POS
Mad Mobile’s restaurant management system (formerly CAKE) decreases lines, eliminates ordering mistakes, and builds earnings.
Restaurant staff can place orders, take contactless payments, and change menus on the fly through the central POS system.
-Durable, spill proof 15-inch display.
-Accept Apple Pay and Google Pay.
-Customize menu items, categories, and modifiers to optimize your menu.
As a system, the POS streamlines online ordering and curbside pickup, optimizes online reservations, and reports on real-time restaurant metrics to help you maximize your business.
-Eliminate third-party fees with direct integration online ordering.
-Perfect host operations and increase revenue with guest management.
-Access all your restaurant data from anywhere and 24/7 with the cloud-based system.
In addition, owners can expand their restaurant management system by adding tableside ordering or QR code payment functionality.
-Increase speed of service with tablets that enable servers to take orders and payments.
-Customer payment is more secure since their card never leaves their sight.
-QR codes printed directly on receipts give your restaurant a fast and touchless way to accept payments.
Key benefits of Mad Mobile Restaurant POS
Independent and mid-size restaurant chains will appreciate Mad Mobile’s restaurant management system.
For Independent owners, the POS will replace their current system and give them cloud-based technology. This will open the door to much faster and more organized restaurant management.
For small to mid-size chains looking to extend the service of the existing POS system, Mad Mobile’s robust software can empower staff to perform tasks much faster, which allows for faster table turns and more revenue.
Overall, owners can expect an easy-to-use, durable, bezel-less 15-inch touchscreen where staff can use the Mad Mobile Restaurant POS to:
-Place orders.
-Manage reservations and seating.
-Process payments.
-Manage menus.
-Modify items.
-Manage online ordering to reduce digital walkaways.
-Send order updates to curbside pickup customers.
-Organize labor cost reporting.
-Schedule employees.
To complete the restaurant management system, owners can grow through reporting and dashboards that perform various functions:
-Analyze menu items that bring you the most sales.
-See what sales are trending over time.
-See what days and shifts are the busiest.
-See employees' sales, voids, discounts, and hours.
-Real-time dynamic reports are stored in the cloud and accessible through a smartphone, tablet, or computer.
-Filter your data to understand exactly what is going in your restaurant.
-Refine data by employee, payment type, order type, and more.
-Download reports through CSV and PDF downloads.
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Mad Mobile Restaurant POS
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Cake has made a big difference in running my bagel shops. I have more time to focus on my...
Reviewed on 26/10/2017
Pros
We were using a cash register before and I had looked at a number of different computerized options. When they brought this to me, it really looked like a great solution for us and has proven to be just that. Paperwork is much easier. Before it was all manual. I'd get the daily paperwork and have to enter it to have any idea of what we were doing so I'd have to spend a lot of time on that. It's basically 10% of the time it used to take which has freed me up tremendously to do more important things. In terms of keeping track of finances and hourly wages it has been a big improvement. I have two locations and now I'm able to keep track of both whether I'm there or not. On my day off I can keep track of what's going on remotely, which I definitely do check on many times every day. We don't have any big problems at all, and I just really love the system.
Response from Mad Mobile
Thank you Mark for an excellent review of CAKE Point of Sale! We're thrilled to hear you've had such an overwhelmingly positive experience and that CAKE POS saves you time, money, and worry in managing your restaurant. We hope both locations of Island Bagel Co. continue to perform better when served with CAKE.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cake POS
Reviewed on 20/8/2021
Very user friendly
Very user friendly
Pros
I love the fact that I have a POS system and I do not have to have a separate CC processing
Cons
Really haven't had any bad problems. We normally call support and it is handled quickly
Alternatives Considered
QuickBooks Desktop ProReasons for Choosing Mad Mobile Restaurant POS
Changed locations and my Sysco rep told me about itSwitched From
QuickBooks Desktop ProReasons for Switching to Mad Mobile Restaurant POS
Wanted something different- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Not ready for Prime Time. Crashes when you need it most.
Reviewed on 28/8/2017
I can't think of anything this POS does better than the one we replaced. If it wouldn't crash all...
I can't think of anything this POS does better than the one we replaced. If it wouldn't crash all the time, we could benefit from not having the servers leave the floor to put orders in and run credit cards, but since they are constantly crashing, we don't have that benefit.
Pros
Easy to use interface.
Order Pads should allow servers to spend more time on the floor
Inexpensive POS System.
Cons
It doesn't work when we need it to. We've been trying to get the issues resolved via Cake Support and Sysco Management for more than 8 months. It isn't getting any better. As soon as the dining room gets busy the Order Pad Apps crashes. All of our servers need to have paper and pencil ready at all times to complete their orders and stand in line at the terminal to enter them every rush. It seldom happens when we are slow. Orders get lost during entry causing double work to recover the in flight order, after printing in the kitchen causing them not to be charged on the customer's bill, and customer credit cards have been double billed as a result of Order Pad disconnects. We are spending hours with Cake Support that we should be spending working our business. We have to keep 1 person available to capture trouble shooting information for Cake Support during our rushes when (not if) the Order Pads go down. Cake Support is always busy, but will eventually call back. When they do, they aren't very knowledgeable with troubleshooting, they don't seem to be trained to go any deeper than the Cake University screens. The cheap price of the Cake system has become a huge expense in manpower and wasted time in our restaurant.
Response from Mad Mobile
Your CAKE hardware is definitely not performing as designed. Our Customer Success Team has reached out to resolve your issue. Thank you for the honest feedback, we'll use it to create better products and support in the future.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Affordable and Consistent
Reviewed on 3/2/2023
Pros
It did what it needed to do without causing disruptions. Priced competitively and though had offers to switch kept with them.
Cons
continued working with the intuitive nature of some of the back end things- front end staff were good with it but there were times when the back end would need adjusting and if could be "Dumbed" down to someone not as technical that would be great... i would call into support (who was great) but felt like it should have been easier to fix some things
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
You won't regret this business partnership!
Reviewed on 14/4/2021
Very impressed with everything - the hardware, software and team of staff have all been great
Very impressed with everything - the hardware, software and team of staff have all been great
Pros
We went thru a total of 7 product demos before selecting CAKE. Hands down was the most inclusive and best reporting features for our Bar / Restaurant / Bowling Alley. The couple times I have had questions, I've had great support and resolution very quickly. I'm not a tech person, and this was a super easy install and implementation for me to do with the rep over the phone. My menu build was very quick and the questions I have had since original upload have been answered quickly.
Cons
The only issue I have had is occasionally something will disappear that I know I have added as a modifier. Unsure if its a glitch, but it's been so minor that we haven't been inconvenienced at all.
Reasons for Choosing Mad Mobile Restaurant POS
Purchased the business and knew we needed a better system for accounting and order flow.Reasons for Switching to Mad Mobile Restaurant POS
Overall had the best fit for reporting and user friendliness. Customer Service and our demo were what put everything over the topMad Mobile Restaurant POS FAQs
Below are some frequently asked questions for Mad Mobile Restaurant POS.Q. What type of pricing plans does Mad Mobile Restaurant POS offer?
Mad Mobile Restaurant POS offers the following pricing plans:
- Starting from: US$79.00/month
- Pricing model: Subscription
- Free Trial: Not Available
CAKE Point of Sale: as low as $69 per month CAKE Guest Manager: $199 Activation fee, $79 per month CAKE Online Ordering: $49 per month, 5% processing fee per order
Q. Who are the typical users of Mad Mobile Restaurant POS?
Mad Mobile Restaurant POS has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does Mad Mobile Restaurant POS support?
Mad Mobile Restaurant POS supports the following languages:
English
Q. Does Mad Mobile Restaurant POS support mobile devices?
Mad Mobile Restaurant POS supports the following devices:
iPad (Mobile)
Q. What other apps does Mad Mobile Restaurant POS integrate with?
Mad Mobile Restaurant POS integrates with the following applications:
7shifts, CheddrSuite, DoorDash, FreedomPay, PayPal, Paytronix, QuickBooks Online Advanced, Restaurant365, Spendgo, Worldpay, Xero
Q. What level of support does Mad Mobile Restaurant POS offer?
Mad Mobile Restaurant POS offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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