Justworks

Payroll, benefits, HR, and compliance all in one place.

About Justworks

Justworks, the fastest growing HR technology company, offers a seamless, simple, streamlined product built from the ground up that makes it easier to start, run, and grow a business. Justworks’ all-in-one platform enables employers to automate payroll, provides access to big-company benefits and HR tools, and comes with 24/7 support from dedicated experts.

As a Professional Employer Organization (PEO), Justworks helps smaller businesses leverage the cost savings and efficiencies associated with being part of an enterprise. Justworks provides companies with access to benefits at affordable rates for their teams and support for employment-related compliance needs. The platform also streamlines back office functions like payroll and HR in one place so you can spend the time growing their business.

Justworks also offers dedicated customer service with experts available 24 hours a day, 7 days a week via multiple channels including phone, SMS, email, chat, or Slack. You also get access to HR consultants who can provide tailored guidance and best practices around building policies and managing your people.

Pricing starting from:

US$59.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Justworks

• Justworks’ PEO model allows them to provide small businesses with access to health insurance and other corporate-level benefits at more affordable rates.

• Justworks helps small businesses administer employment-related responsibilities like payroll tax filings and compliance training.

• Justworks simplifies the payroll process with automated direct deposits, flexible pay frequencies, W-2 generation, and payroll tax filing.

• Justworks makes team management easier with HRIS tools for onboarding, PTO tracking, reporting, and compliance all in one place.

• Justworks offers full-service support for employers and their employees 24 hours a day, 7 days a week. Customers can reach the support teams through multiple channels including phone, SMS, email, chat, or Slack.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

United States

Supported Languages

English

Pricing starting from:

US$59.00/month

  • Free Version
  • Free Trial
  • Subscription

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Features

Total features of Justworks: 59

  • 401(k) Tracking
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Benefits Dashboard
  • Benefits Management
  • COBRA Administration
  • Calendar Management
  • Commission Management
  • Compensation Management
  • Compliance Management
  • Contractor Management
  • Deduction Management
  • Direct Deposit
  • Disability Insurance Administration
  • Document Management
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Benefits Administration
  • Employee Database
  • Employee Handbook
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Expense Tracking
  • FMLA Administration
  • For Accountants
  • For Small Businesses
  • HSA/FSA Administration
  • Health Insurance Administration
  • Learning & Development
  • Leave Tracking
  • Life Insurance Administration
  • Multi-State
  • Onboarding
  • Online Benefits Enrollment
  • Payroll Management
  • Payroll Reporting
  • Policy Management
  • Provider Management
  • Reporting/Analytics
  • Retirement Plan Management
  • Self Service Portal
  • Sick Leave Tracking
  • Tax Compliance
  • Third Party Integrations
  • Time & Attendance
  • Time Off Management
  • Time Off Requests
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment

Alternatives

QuickBooks Payroll

4.5
#1 Alternative to Justworks
QuickBooks Payroll is a cloud-based payroll solution for small businesses which offers automatic payroll tax calculation...

TriNet Perform

3.4
#2 Alternative to Justworks
TriNet Perform is an employee performance management application that lets companies manage their goals effectively. It...

Experity

4.3
#3 Alternative to Justworks
We tie all the components of EMR, Practice Management, and Revenue Cycle Management into one integrated solution for...

ADP Vantage HCM

3.5
#4 Alternative to Justworks
ADP Vantage HCM is a global human resource management and talent management software enabling businesses to manage all...

Reviews

Overall rating

4.7 /5
(192)
Value for Money
4.6/5
Features
4.6/5
Ease of Use
4.8/5
Customer Support
4.7/5

Already have Justworks?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 192
Anna Ruth
Overall rating
  • Industry: Public Relations & Communications
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Switched from Trinet, and never looking back

Reviewed on 10/10/2018

Overall, it's benefitted employee engagement, increased efficiency and decreased costs. Basically,...

Overall, it's benefitted employee engagement, increased efficiency and decreased costs. Basically, Justworks does what every HR software vendor claims to do, but very very few ever achieve.

Pros

The software UI/UX is lightyears ahead of stodgy, archaic software like Trinet. It's also modern and sleek, which makes my employees just feel good and more confident in using the system. It's so much easier to navigate and offers valuable, yet simple, features that amazingly - clunky systems like Trinet can't manage to code into their dashboards. For example, Justworks lets us direct deposit pay to contractors via the software (with Trinet we had to use a separate processing system like PayPal to pay contractors). It also includes a cool company calendar that employees can login to view upcoming holidays, paydays, etc. Finally, it makes requesting PTO seamless and actually fun for the end user. On top of it all - Justworks offers us cheaper insurance plans (which benefit's my team's pocket books) and is a fraction of the overall monthly fee.

Cons

It's really hard for me to find a con. The only one I can say is that they don't offer white-glove, concierge services to answer more "complex" HR questions. I've heard Justworks might be adding a professional services team to resolve this.

Zach
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Justworks Review

Reviewed on 29/7/2020

Pros

It is very easy to use. I'd say it is perfect for our company with a size of 30 employees because we don't need all the big features that other PEO's offer.

Cons

I don't have any complaints about the software!

Alternatives Considered

TriNet

Reasons for Choosing Justworks

Cost of ADP TotalSource was a lot and we didn't need all the features they have to offer.

Switched From

ADP TotalSource

Reasons for Switching to Justworks

We chose Justworks over TriNet due to the cost and features in Justworks. TriNet has a lot of features that we wouldn't use and the cost was far greater than Justworks.
Wes
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Tax Mishap

Reviewed on 4/2/2020

Initially I had a great experience, until I ran into this tax and address issue. Since then its...

Initially I had a great experience, until I ran into this tax and address issue. Since then its been below average and I'm not sure I would choose to use the software again if given the option.

Pros

Seemed easy to use and easy to change your information for tax and payroll purposes.

Cons

1) Customer Support-after informing the Justworks team that I attempted to change my address to a new state, they denied that I did and said that there was no proof that I attempted to do so. Because of this, they continued to take out the wrong state income tax for nearly 5 months and I wound up owing a great deal of money because of the mistake. I offered to have them meet me in the middle with a credit to alleviate the situation and they refused. Overall, horrible experience and a true lack of understanding and compassion for a customer.

Daryn
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

It Just Works for our employees

Reviewed on 22/1/2021

We love it. It is inexpensive and provides amazing value to our company as an HR database and for...

We love it. It is inexpensive and provides amazing value to our company as an HR database and for running payroll.

Pros

I really do enjoy how easy it is to navigate everywhere! Honestly, the customer support is out of this world too! Anytime I have a question, I can hop on their Slack channel and get help. Also, the platform is super easy for us to onboard new employees and keep everything up to date for payroll.

Cons

There isn't much to dislike about JustWorks in my experience. I could see the lack of in-depth docs being an issue, but when getting answers to questions is as easy as a Slack message it's hard to be upset.

Alternatives Considered

RUN Powered by ADP

Reasons for Choosing Justworks

Justworks offered better benefits for our small company.

Switched From

Gusto

Reasons for Switching to Justworks

ADP was too expensive and didn't offer everything we wanted.
Brian
Overall rating
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A Must for growing Start Ups

Reviewed on 29/7/2020

The platform is an amazing plug in play architecture that allows us to focus on building a business...

The platform is an amazing plug in play architecture that allows us to focus on building a business and not spending time on cumbersome administrative processes.

Pros

Ease of use , functionality and the added value of payment services

Cons

Would really like document repository capacity or employee files

Alternatives Considered

TriNet

Reasons for Choosing Justworks

Tracking. Reporting and needed a PEO partner

Reasons for Switching to Justworks

Ease of use, pricing, payment services
Showing 5 reviews of 192 Read all reviews

Justworks FAQs

Below are some frequently asked questions for Justworks.

Justworks offers the following pricing plans:

  • Starting from: US$59.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Basic Plan: For 1-24 employees: $49/month per employee For 25-99 employees: $44/month per employee For 100-174 employees: $39/month per employee For 175+ employees: Contact us Plus Plan (Basic + Access to Medical, Dental, and Vision): For 1-24 employees: $99/month per employee For 25-99 employees: $89/month per employee For 100-174 employees: $79/month per employee For 175+ employees: Contact us

Justworks has the following typical customers:

Self Employed, 2–10, 11–50, 51–200

Justworks supports the following languages:

English

Justworks supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Justworks integrates with the following applications:

QuickBooks Online Advanced, Quickbooks Online, Xero

Justworks offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Justworks.