Justworks

4.6 (723)
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Payroll, benefits, HR, and compliance all in one place.

About Justworks

Justworks, the fastest-growing HR technology company, offers a seamless, simple, and streamlined product built from the ground up that makes it easier to start, run, and grow a business. Justworks’ all-in-one platform enables employers to automate payroll, provides access to big-company benefits and HR tools, and comes with 24/7 support from dedicated experts.

Justworks can also provide companies access to benefits at affordable rates for their teams and support for employment-related compliance needs. The platform also streamlines back office functions like payroll and HR in one place so you can spend the time growing their business.

Justworks also offers dedicated customer service with experts available 24 hours a day, 7 days a week via multiple channels including phone, SMS, email, chat, or Slack. You also get access to HR consultants who can provide tailored guidance and best practices around building policies and managing your people.


Key benefits of Justworks

• Justworks’ PEO model allows them to provide small businesses with access to health insurance and other corporate-level benefits at more affordable rates.

• Justworks helps small businesses administer employment-related responsibilities like payroll tax filings and compliance training.

• Justworks simplifies the payroll process with automated direct deposits, flexible pay frequencies, W-2 generation, and payroll tax filing.

• Justworks makes team management easier with HRIS tools for onboarding, PTO tracking, reporting, and compliance all in one place.

• Justworks offers full-service support for employers and their employees 24 hours a day, 7 days a week. Customers can reach the support teams through multiple channels including phone, SMS, email, chat, or Slack.


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Not sure about Justworks? Compare with a popular alternative

Justworks

4.6 (723)
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Starting Price

US$59.00
month
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month

Pricing Options

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Free version
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Features

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Integrations

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Ease of Use

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Value for Money

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Reviews

Overall rating

4.6 /5
(723)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.6/5
Customer Support
4.5/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 723
Anna Ruth
Anna Ruth
Overall rating
  • Industry: Public Relations & Communications
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Switched from Trinet, and never looking back

Reviewed on 10/10/2018

Overall, it's benefitted employee engagement, increased efficiency and decreased costs. Basically,...

Overall, it's benefitted employee engagement, increased efficiency and decreased costs. Basically, Justworks does what every HR software vendor claims to do, but very very few ever achieve.

Pros

The software UI/UX is lightyears ahead of stodgy, archaic software like Trinet. It's also modern and sleek, which makes my employees just feel good and more confident in using the system. It's so much easier to navigate and offers valuable, yet simple, features that amazingly - clunky systems like Trinet can't manage to code into their dashboards. For example, Justworks lets us direct deposit pay to contractors via the software (with Trinet we had to use a separate processing system like PayPal to pay contractors). It also includes a cool company calendar that employees can login to view upcoming holidays, paydays, etc. Finally, it makes requesting PTO seamless and actually fun for the end user. On top of it all - Justworks offers us cheaper insurance plans (which benefit's my team's pocket books) and is a fraction of the overall monthly fee.

Cons

It's really hard for me to find a con. The only one I can say is that they don't offer white-glove, concierge services to answer more "complex" HR questions. I've heard Justworks might be adding a professional services team to resolve this.

Josh
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Boomr is Amazing!

Reviewed on 11/11/2019

I love the chat option with Boomr, so many of my difficult questions have been answered with a...

I love the chat option with Boomr, so many of my difficult questions have been answered with a simple chat. [SENSITIVE CONTENT HIDDEN] has been amazing and extremely responsive to all my questions, even if the answer isn't the direction I hoped it would be.

Pros

I love the time tracking features with the app. We recently started using the Time Off Requests and it has helped us to track our time off requests more efficiently as well as effectively. We love the ability to track lengths of lunches and being able to see the "approaching overtime" tracker on the desktop version.

Cons

1 thing that I wish the software did was able us to track "unpaid time off". I understand the reasons it doesn't but if we had this ability it would eliminate our need to use a secondary software to process all time off requests. As it stand right now, we still have 2 different time allocation systems we have to use in order to show all of our needs.

Alternatives Considered

QuickBooks Enterprise

Reasons for Choosing Justworks

Simplicity, ease of use, tracking, GPS location, Job Site tracking.

Reasons for Switching to Justworks

The ability to download the app on different devices and the simplicity of the app itself.
Matt
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Owner and general manager of company with 15 employees. I do all the payroll inputs myself...

Reviewed on 14/5/2018

Pros

Easy to use. Employees are in charge of tracking their cumulative hours. The geo-fence is good. App is good, though the font is microscopic.

Cons

Rounds the hours down in QB integration.
Only imports grand total hours into QB, does not put OT in proper QB payroll fields.
All the reports are listed first name first. Then conversely QB is last name first...AS IT SHOULD BE!!!!
It does not allow me to edit a shift that is still open!

Ing. Ind. Manuel
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

A good solution for small and medium-sized businesses

Reviewed on 25/3/2024

Pros

I really like its interface, we migrated from another application which was very poor in support for its platform

Cons

It still needs certain adjustments such as hourly payroll payment

Michael
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The whole enchilada

Reviewed on 29/7/2020

Justworks has been a blessing from the start. On-boarding was simple and their team provided all of...

Justworks has been a blessing from the start. On-boarding was simple and their team provided all of the necessary steps to get up and running quickly. Administration in the platform is simple and our employees far prefer the easy access to payroll and benefit documents over our previous system. Finally the consolidation of all relevant documentation, reminders, and JustWorks attention to education has made this platform a huge time saver for our company.

Pros

The unification of all HR related tasks are a huge plus for a small business. JustWorks is a force multiplier that allows a small business such as ours to provide benefits to our employees in a simple and direct way. There is no need to bounce between multiple platforms, providers, or agents to manage payroll, healthcare, workers comp, etc. Everything is accessible in a simple and intuitive system.

Cons

Navigating benefits can be a bit of a challenge, however the JustWorks team is always there to help guide you and provide the necessary resources.

Alternatives Considered

Paycom

Reasons for Choosing Justworks

Paycor was klunky, difficult to navigate and had questionable customer service.

Switched From

Paycor

Reasons for Switching to Justworks

JustWorks is an intuitive platform that enables our company to save hours per week on administration while ensuring our employees have the benefits they need, when they need them.
Showing 5 reviews of 723 Read all reviews

Justworks FAQs

Below are some frequently asked questions for Justworks.

Justworks offers the following pricing plans:

  • Starting from: US$59.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Basic Plan: $59/month per employee Plus Plan (Basic + Access to Medical, Dental, and Vision): $109/month per employee

Justworks has the following typical customers:

Self Employed, 2–10, 11–50, 51–200

Justworks supports the following languages:

English

Justworks supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Justworks integrates with the following applications:

Greenhouse, JazzHR, NetSuite, QuickBooks Online, QuickBooks Online Advanced, Xero

Justworks offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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