Justworks

Payroll, benefits, HR, and compliance all in one place.

About Justworks

Justworks, the fastest growing HR technology company, offers a seamless, simple, streamlined product built from the ground up that makes it easier to start, run, and grow a business. Justworks’ all-in-one platform enables employers to automate payroll, provides access to big-company benefits and HR tools, and comes with 24/7 support from dedicated experts.

As a Professional Employer Organization (PEO), Justworks helps smaller businesses leverage the cost savings and efficiencies associated with being part of an enterprise. Justworks provides companies with access to benefits at affordable rates for their teams and support for employment-related compliance needs. The platform also streamlines back office functions like payroll and HR in one place so you can spend the time growing their business.

Justworks also offers dedicated customer service with experts available 24 hours a day, 7 days a week via multiple channels including phone, SMS, email, chat, or Slack. You also get access to HR consultants who can provide tailored guidance and best practices around building policies and managing your people.

Key benefits of Justworks

• Justworks’ PEO model allows them to provide small businesses with access to health insurance and other corporate-level benefits at more affordable rates.

• Justworks helps small businesses administer employment-related responsibilities like payroll tax filings and compliance training.

• Justworks simplifies the payroll process with automated direct deposits, flexible pay frequencies, W-2 generation, and payroll tax filing.

• Justworks makes team management easier with HRIS tools for onboarding, PTO tracking, reporting, and compliance all in one place.

• Justworks offers full-service support for employers and their employees 24 hours a day, 7 days a week. Customers can reach the support teams through multiple channels including phone, SMS, email, chat, or Slack.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

Justworks enables employees to choose benefits while onboarding
Time off can also be managed through Justworks
Justworks assists employers in reimbursing their employees
Direct deposit payroll is supported by Justworks
User permissions can be managed in Justworks
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Justworks video
Justworks video
Justworks screenshot: Justworks enables employees to choose benefits while onboarding Justworks screenshot: Time off can also be managed through Justworks Justworks screenshot: Justworks assists employers in reimbursing their employees Justworks screenshot: Direct deposit payroll is supported by Justworks Justworks screenshot: User permissions can be managed in Justworks

Features

Total features of Justworks: 63

  • 401(k) Tracking
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Benefits Management
  • Billable Items Tracking
  • Bonus Management
  • COBRA Administration
  • Calendar Management
  • Chat/Messaging
  • Commission Management
  • Compensation Management
  • Compliance Management
  • Contractor Management
  • Deduction Management
  • Direct Deposit
  • Disability Insurance Administration
  • Document Management
  • Document Storage
  • Electronic Signature
  • Employee Benefits Administration
  • Employee Database
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Employee Time Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Expense Tracking
  • FMLA Administration
  • HSA/FSA Administration
  • Health Insurance Administration
  • Learning & Development
  • Leave Tracking
  • Life Insurance Administration
  • Multi-State
  • Office Directory
  • Onboarding
  • Online Benefits Enrollment
  • Payroll Management
  • Payroll Reporting
  • Policy Management
  • Provider Management
  • QuickBooks Integration
  • Reimbursement Management
  • Reporting/Analytics
  • Retirement Plan Management
  • Self Service Portal
  • Self-Enrollment
  • Sick Leave Tracking
  • Summary Reports
  • Tax Compliance
  • Third Party Integrations
  • Time & Attendance
  • Time Off Management
  • Time Off Requests
  • Usage Tracking/Analytics
  • Vacation/Leave Tracking
  • Vendor Management
  • W-2 Preparation
  • Wage Garnishment

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Zenefits

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The Zenefits platform integrates all processes, apps, and tools needed, including payroll, HR, benefits, compliance,...

Gusto

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Gusto smoothly integrates HR, payroll, health benefits, employee onboarding, workers' compensation insurance and...

Workzoom

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Reviews

Overall rating

4.8 /5
(177)
Value for Money
4.6/5
Features
4.6/5
Ease of Use
4.8/5
Customer Support
4.7/5

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Showing 5 reviews of 177
Christopher H.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good Software, GREAT Benefits for SMB's

Reviewed on 29/7/2020

Overall, Justworks has been one of the BEST decisions I have made in my capacity as COO of this...

Overall, Justworks has been one of the BEST decisions I have made in my capacity as COO of this company. My [SENSITIVE CONTENT HIDDEN] loves it, my employees love it, it saves me tons of time, and most gratifying of all, we've finally been able to offer affordable, quality health benefits to our team. Justworks is more expensive than some of their competitors, but we all know the old saying: "You get what you pay for."

Pros

Justworks has all the features you'd expect from a digital HR platform / PEO. They make managing employee compensation, benefits, and time off far easier. As the person who oversees the HR functions of our business, the platform has saved me (personally) dozens of hours in just the first six months. For our team, they've only had positive things to say about their experience using the platform. It's easy for them to access the information they need, enroll in benefits, log time, and request PTO. What impresses me even more is that the platform regularly sends out key information, resources, and HR guidance that is tailored to both employees and administrators. They serve as a resource, which is especially important at the time of writing this review (2020 COVID-19 Pandemic).

Cons

My complaints are minimal. Top of my list is I'd like them to have stronger reporting features for financials. While they do maintain great integrations with 3rd party accounting software (Xero, Quickbooks) and I can generate most of the reports I need in those platforms, I would like native support for running a myriad of different types of payroll reports. At the time of this review, it appears to be mostly limited to CSV data exports.

Julie G.
Overall rating
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Justworks - Just do it

Reviewed on 30/7/2020

Amazing across the board!

Amazing across the board!

Pros

Justworks is so user friendly and simple to setup - the Customer Support and Account Management team is incredible - so friendly, supportive, and timely with their responses! Even if they're stumped about a question or issue happening with our team, they get back to me right away to let me know that they are investigating. In general, it is a great first impression for new hires during the onboarding process - everything they need (benefits, payroll, etc) is all in one place. Such a time saver for us, and has saved us the need to hire a full time person to manage HR Operations.

Cons

Honestly, nothing right now. There are things that the team is still working on building out, but their Product team is super communicative and open to feedback.

Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51-200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Worst PEO ever

Reviewed on 1/10/2020

They just suck and I suggest you to not to be misled by their sales pitch

They just suck and I suggest you to not to be misled by their sales pitch

Pros

Somewhat easier to use they put too much burden on the company.

Cons

Be aware of them, they don't pay the withheld taxes to IRS; Check their status of PEO on the IRS website

Very unfriendly customer service - they act like a bunch of entitled officers

Daryn W.
Overall rating
  • Industry: Computer Software
  • Company size: 2-10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

It Just Works for our employees

Reviewed on 22/1/2021

We love it. It is inexpensive and provides amazing value to our company as an HR database and for...

We love it. It is inexpensive and provides amazing value to our company as an HR database and for running payroll.

Pros

I really do enjoy how easy it is to navigate everywhere! Honestly, the customer support is out of this world too! Anytime I have a question, I can hop on their Slack channel and get help. Also, the platform is super easy for us to onboard new employees and keep everything up to date for payroll.

Cons

There isn't much to dislike about JustWorks in my experience. I could see the lack of in-depth docs being an issue, but when getting answers to questions is as easy as a Slack message it's hard to be upset.

Mike E.
Overall rating
  • Industry: Design
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

One of the best decisions we've ever made for our small business!

Reviewed on 29/7/2020

Justworks helps alleviate all the hassles of dealing with payroll, HR, and compliance that plagued...

Justworks helps alleviate all the hassles of dealing with payroll, HR, and compliance that plagued us for so long. We no longer have to worry about the IRS, new employee set up is simple and quick, and their customer service team is always there for us when we need them (and super helpful, too). The company (Justworks) truly cares about our business and making things easier for us in so many ways. When the Covid-19 pandemic hit and all the new laws were passed earlier this year to help us navigate the pandemic, Justworks was always on top of things and make it very easy for us to apply for the PPP loan accurately and quickly. We got that loan and that has made a world of difference for our business this year! Thank you!!!

Pros

The Justworks software is top-notch, very intuitive, and if there are ever any issues with it, their customer service team is always ready to help. I think the thing I like most about their software/platform is that it has eliminated so much paperwork for our business. Everything is digital and very user-friendly. Can't imagine life without it anymore!

Cons

Honestly, I can't think of one thing that I have a problem with. Justworks seems to always be one step ahead of us and that is truly appreciated!

Showing 5 reviews of 177 Read all reviews

Justworks FAQs

Below are some frequently asked questions for Justworks.

Justworks offers the following pricing plans:

  • Starting from: US$39.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Basic Plan: For 1-24 employees: $49/month per employee For 25-99 employees: $44/month per employee For 100-174 employees: $39/month per employee For 175+ employees: Contact us Plus Plan (Basic + Access to Medical, Dental, and Vision): For 1-24 employees: $99/month per employee For 25-99 employees: $89/month per employee For 100-174 employees: $79/month per employee For 175+ employees: Contact us Save 15% when you bill annually!

We do not have any information about Justworks features

Justworks has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500

Justworks supports the following languages:

English

Justworks supports the following devices:

Justworks integrates with the following applications:

QuickBooks Online Advanced, Quickbooks Online, Xero

Justworks offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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