Justworks
About Justworks
Justworks, the fastest-growing HR technology company, offers a seamless, simple, and streamlined product built from the ground up that makes it easier to start, run, and grow a business. Justworks’ all-in-one platform enables employers to automate payroll, provides access to big-company benefits and HR tools, and comes with 24/7 support from dedicated experts.
Justworks can also provide companies access to benefits at affordable rates for their teams and support for employment-related compliance needs. The platform also streamlines back office functions like payroll and HR in one place so you can spend the time growing their business.
Justworks also offers dedicated customer service with experts available 24 hours a day, 7 days a week via multiple channels including phone, SMS, email, chat, or Slack. You also get access to HR consultants who can provide tailored guidance and best practices around building policies and managing your people.
Key benefits of Justworks
• Justworks’ PEO model allows them to provide small businesses with access to health insurance and other corporate-level benefits at more affordable rates.
• Justworks helps small businesses administer employment-related responsibilities like payroll tax filings and compliance training.
• Justworks simplifies the payroll process with automated direct deposits, flexible pay frequencies, W-2 generation, and payroll tax filing.
• Justworks makes team management easier with HRIS tools for onboarding, PTO tracking, reporting, and compliance all in one place.
• Justworks offers full-service support for employers and their employees 24 hours a day, 7 days a week. Customers can reach the support teams through multiple channels including phone, SMS, email, chat, or Slack.
Images
Not sure about Justworks?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
QuickBooks Time
ADP Vantage HCM
QuickBooks Payroll
TriNet Perform
Reviews
Already have Justworks?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Computer Software
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing PEO and HR Product
Reviewed on 20/4/2023
I loved using Justworks and I think they are thoughtful in their design and product updates.
I loved using Justworks and I think they are thoughtful in their design and product updates.
Pros
They make everything about managing your employees payroll, benefits and compliance easy to manage. During COVID, they mobilized really quickly so that companies could have the correct reporting to file for COVID relief federal initiatives and were a huge reason why companies were able to received their relief packages. I love their UI and I think their platform is super intuitive and user friendly.
Cons
At times, their customer support can be backed up, however you will always received a response from someone who is extremely knowledgable in the product and they will ensure your questions are answered.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Justworks does what it says on the tin
Reviewed on 7/11/2019
The team there is hyper responsive and knows their stuff. Onboarding was phenomenal, considering...
The team there is hyper responsive and knows their stuff. Onboarding was phenomenal, considering how complex an operation it is to onboard. They move you seamlessly from sales rep to onboarding rep to ongoing support rep, and you end up with a dedicated rep that knows your business.
They handle compliance really well, and their Slack support is fantastic. It's great to have a resource I can tap for questions on compliance or policy, and the ThinkHR integration offers even more resources.
My employees love OneMedical, Health Advocate, and Teledoc. Love love.
Having a self-service onboarding process is really great and simplifies our onboarding dramatically.
Using a PEO helps with having remote employees across the country. Much less to worry about around taxes and compliance there.
Pros
Justworks is a compelling PEO offering that brings a lot of advantages to helping manage a growing company. I'd run payroll myself for 15 years, so moving to a PEO that has my back is nice.
Any consideration of moving to a PEO has to come with factoring cost savings around insurance products. Justworks represented a significant cost savings in my first year, but in the second year, our renewals still jumped 10%, which was frustrating. I was hoping we'd be more insulated to those sort of increases.
From a payroll platform perspective, Justworks is really nice. It basically offers fully automated payroll, though there are some things that could be improved with how it integrates with time trackers, how it manages PTO requests, and some other nits to pick. They've done a great job of being responsive and adding functionality over the past year, and they're a tech-first company so I'm confident it'll just continue to improve.
Cons
There are a couple of limitations that are vexing, verging on boneheaded:
* PTO requests don't show remaining balance for the PTO plan
* Unpaid time off is a manual ordeal
* There's no mobile app, and the website isn't responsive. Not a huge dealbreaker, since I'm not doing too much payroll from my phone, but still
* No expense management or reimbursement scheduling. It's just a manual process.
* QBO integration is weak, but I've been promised it'll improve
Reasons for Choosing Justworks
IOP was dated and abandonware. It was manual and didn't handle benefits.Reasons for Switching to Justworks
TriNet is eye-wateringly expensive and an old system. Gusto is really compelling and affordable, but they're not a PEO: they don't handle the compliance or shared benefits rates- Industry: Environmental Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Boomr needs a little more
Reviewed on 10/12/2020
Boomr helps me better keep track of employee hours and manage payroll. But it does not help with...
Boomr helps me better keep track of employee hours and manage payroll. But it does not help with scheduling and communication like I thought it would.
Pros
I love the integration with other HR and payroll systems like Gusto. It makes some aspects of employee management and time tracking easier. I love the geofencing feature as well.
Cons
The ability to create custom schedules and communicate with employees while on shift is subpar. I switched from Deputy, which had that feature and is important for the type of work we do (cleaning services). Deputy was less expensive as well.
- Industry: Investment Banking
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very Satisfied Customer...
Reviewed on 29/7/2020
After the transition from sales to the onboarding process with the implementation, [SENSITIVE...
After the transition from sales to the onboarding process with the implementation, [SENSITIVE CONTENT HIDDEN] was fantastic and helped me set up the employees and explained all the different parts to the software. She then introduced me to our account manager, [SENSITIVE CONTENT HIDDEN], which I had the opportunity to meet. Overall, the experience was terrific and wished I knew about Justworks earlier. We indeed are so appreciative and grateful for the assistance from the Justworks Team.
Pros
I love that the Justworks software has everything in one area. You have access to the employees' information, payroll, benefits, PTO policies, invoicing, and compliance items. It is easy, functional, saves a lot of time after the initial setup. There are multiple ways our employees can reach out if someone in our HR department is not available.
Cons
At this time, I do not have any cons. The Justworks team is always keeping our firm updated with news and other information within the platform or via email.
- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One of the best decisions we've ever made for our small business!
Reviewed on 29/7/2020
Justworks helps alleviate all the hassles of dealing with payroll, HR, and compliance that plagued...
Justworks helps alleviate all the hassles of dealing with payroll, HR, and compliance that plagued us for so long. We no longer have to worry about the IRS, new employee set up is simple and quick, and their customer service team is always there for us when we need them (and super helpful, too). The company (Justworks) truly cares about our business and making things easier for us in so many ways. When the Covid-19 pandemic hit and all the new laws were passed earlier this year to help us navigate the pandemic, Justworks was always on top of things and make it very easy for us to apply for the PPP loan accurately and quickly. We got that loan and that has made a world of difference for our business this year! Thank you!!!
Pros
The Justworks software is top-notch, very intuitive, and if there are ever any issues with it, their customer service team is always ready to help. I think the thing I like most about their software/platform is that it has eliminated so much paperwork for our business. Everything is digital and very user-friendly. Can't imagine life without it anymore!
Cons
Honestly, I can't think of one thing that I have a problem with. Justworks seems to always be one step ahead of us and that is truly appreciated!
Justworks FAQs
Below are some frequently asked questions for Justworks.Q. What type of pricing plans does Justworks offer?
Justworks offers the following pricing plans:
- Starting from: US$59.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Basic Plan: $59/month per employee Plus Plan (Basic + Access to Medical, Dental, and Vision): $109/month per employee
Q. Who are the typical users of Justworks?
Justworks has the following typical customers:
Self Employed, 2–10, 11–50, 51–200
Q. What languages does Justworks support?
Justworks supports the following languages:
English
Q. Does Justworks support mobile devices?
Justworks supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Justworks integrate with?
Justworks integrates with the following applications:
15Five, Brex, Culture Amp, Greenhouse, JazzHR, Lever, NetSuite, QuickBooks Online, QuickBooks Online Advanced, Ramp, Sage Intacct, Vanta, Xero
Q. What level of support does Justworks offer?
Justworks offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Justworks.
Benefits Administration Software
