ClubWorx
About ClubWorx
Clubworx is a scalable club management solution for gyms, fitness studios, golf clubs, martial arts centers & bootcamps. With features for member management, remote class booking, and attendance tracking, Clubworx is ideally suited to class-based gyms and studios.
With Clubworx, clubs can create and manage online forms and contracts; schedule classes; accept bookings; track member attendance; set automated billing; and more. Member and prospect tracking features combined with an in-app email and SMS platform enable clubs to nurture relationships with clients and prospective clients, and encourage their continued participation in club activities. The solution can be customized to match the branding of clubs, and even includes tools for setting up and maintaining a native, custom website.
Clubworx provides simple, intuitive online bookings and reliable, automated payments for clients. Whilst the solution can be simple to start with, it's powerful enough to scale with a growing business. There is no limit to the number of members, classes or bookings that can be managed with Clubworx, making it a good choice for small gyms, bootcamps, and class-based studios looking for a software that will scale up as they grow.
Pricing starting from:
A$109.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of ClubWorx
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English
Pricing starting from:
A$109.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of ClubWorx: 92
Alternatives
Zen Planner
Mindbody
Wix Enterprise
QuickBooks Online
Reviews
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- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic customer support
Reviewed on 10/9/2018
Pros
The support is fantastic. The staff have been very accommodating (and patient!) to any requests for additional features and explaining how best to navigate situations. The software itself has a great spread of features that automate and make day to day admin simpler and less time consuming
Cons
Some very minor features that would be good additions (more specifically for our individual business needs) but this isn’t even a con as the staff have been very receptive to suggestions and the software only continues to evolve and improve
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Always improving and listening to feedback
Reviewed on 13/9/2019
Switching to ClubWorx remains as one of the best decisions we made. The software is constantly...
Switching to ClubWorx remains as one of the best decisions we made. The software is constantly being updated and improved upon, with new features being added as well. They listen to, and, most importantly, act on feedback and feature requests from business that use the software. It may not happen instantly but it's great when you get an email about a new feature that's been something you've enquired about a few times. Gives you faith in the theory that if there's enough need for a feature and enough people speak up about the need, that there's a high chance that it'll happen one day.
Since switching to ClubWorx we have slowly been able to reduce the number of additional systems we use which is making life easier all the time for us and our staff. To be able to have most things "under one roof" is hugely beneficial to us. From a practical point of view and also from a financial one too.
Whenever I've put in a support request I've had a prompt, polite and helpful response. I don't feel that we've ever been fobbed off or lied to, and certainly not made to feel like we've asked silly questions.
Pros
That since we started using it in early 2017 the features have only improved upon and new features added. We've also been able to set a lot of it up to suit our specific needs, rather than working with something and making do.
Cons
If I'm having to do some work on my mobile phone it's not the most user friendly experience!
Response from ClubWorx
Hi Nicola,
Thank you so much for taking the time to review Clubworx. We really appreciate your ongoing support and are glad that we have been able to assist your business. As always, we look forward to hearing your ongoing feedback for years to come!
Have a fantastic day,
Team Clubworx
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Terrible System
Reviewed on 28/7/2020
Terrible
Terrible
Pros
Nothing No Customer Service they are based out of the country
Cons
They are based out of Australia and have no customer service available
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Very good!
Reviewed on 10/5/2022
Clubworx has really helped to keep track of my members (who's attending, who's not, who's ready for...
Clubworx has really helped to keep track of my members (who's attending, who's not, who's ready for grading etc) and organise and collect payments. Most importantly the team have been great to work with and they are constantly improving the product
Pros
Member/prospect management
Grading management
Automations - emails, processes
Finally has a member app! (has/had a mobile website which worked fine when I started out but as my club grew I found an app made more sense)
Australian based support who are generally very good
Responsive to product ideas/suggestions/feedback
CEO is very in touch with the product and customer feedback
Zapier integration
Cons
Reporting function is good but higher level analytics/insights is still a work in progress
Reasons for Switching to ClubWorx
had the right combination of features, scalability and price point (this was 5 years ago so features in clubworx and other platforms has changed since then, but I'm often scanning the market and Clubworx is still holding up well)- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
6 Years of Growth, Supported By Clubworx
Reviewed on 10/5/2024
Pros
Clubworx has been scalable as my business has quadrupled and they have been able to support our management of this through automation, client management, and payment integrations.
Cons
The functionality and formatting of the emailing side of things has been a bit of a challenge.
Response from ClubWorx
Hi Glen thanks for your positive response and honest feedback about emailing. We do have improvements in that space in our roadmap so we hope you'll love us even more soon. Thanks for being with us for 6 years.
ClubWorx FAQs
Below are some frequently asked questions for ClubWorx.Q. What type of pricing plans does ClubWorx offer?
ClubWorx offers the following pricing plans:
- Starting from: A$109.00/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
Clubworx offers a free plan for businesses with under 20 active members/students. We offer paid plans starting from just $109 per month (annual upfront payments available at a 20% discount). Your first month (trial period) is free!
Q. Who are the typical users of ClubWorx?
ClubWorx has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does ClubWorx support?
ClubWorx supports the following languages:
English
Q. Does ClubWorx support mobile devices?
ClubWorx supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does ClubWorx integrate with?
ClubWorx integrates with the following applications:
ActiveCampaign, Constant Contact, GoCardless, Google Forms, Keap, Mailchimp, Meta for Business, Squarespace, Stripe, Typeform, WordPress, Zapier
Q. What level of support does ClubWorx offer?
ClubWorx offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for ClubWorx.
