UpKeep
About UpKeep
UpKeep is an asset operations management solution that helps businesses scale by giving every maintenance and reliability team the tools and information they need to run operations. It is a cloud-based CMMS (computerized maintenance management system) designed to be used on mobile devices and suitable for a range of industries including manufacturing, construction, distribution, warehousing, utilities, hotels, restaurants, food processing, churches, education, and more. The system allows users to manage maintenance planning and work orders on-the-go, with tools for work order creation, prioritization, signature capture, image annotation, asset data import, barcode scanning, inventory management, chat & collaboration, invoice creation, and more.
UpKeep allows users to create custom work orders for multiple purposes, such as creating checklists and measuring values, using templates and form items. Files, pictures, and parts can all be added to tasks, and users can prioritize work orders according to their urgency. Work orders and invoices can be created in PDF format, and emailed or printed. Asset data can be imported into UpKeep from existing records, and barcodes assigned to parts or assets, which can be scanned to add them into work orders. Users can create recurring schedules for preventative maintenance, and reserve or schedule individual parts to be used for specific work orders. Inventory can be managed by location, and part history tracking allows users to see where each part has been used.
UpKeep automatically sends users push notifications and alerts in real time to inform them of any task updates or issues with equipment. Sensors can be integrated to enable real-time asset monitoring, and users can create triggers to automatically generate maintenance requests when specific conditions are reached. Users can view detailed reports of sensor data, such as humidity, tilt, temperature, and more. UpKeep also allows users to collaborate with real-time in-app chat for discussing issues or sharing updates, and reports on completed tasks, spend, and any recurring issues.
Pricing starting from:
US$20.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of UpKeep
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
Chinese, English, French, Spanish
Pricing starting from:
US$20.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of UpKeep: 181
Alternatives
Hippo Manager
ManWinWin
Equipment360
Maintenance Care
Reviews
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- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
UpKeep simplifies facility management!
Reviewed on 6/3/2023
Because of UpKeep, keeping track of maintenance is now a streamlined operation. Work orders may be...
Because of UpKeep, keeping track of maintenance is now a streamlined operation. Work orders may be monitored and scheduled with ease thanks to the app's straightforward design. Task delegation and real-time updates help the whole team stay on the same page.
Pros
My team's maintenance management has been greatly improved thanks to UpKeep. Thanks to the app's intuitive design and constant updates, keeping track of and planning out tasks has never been simpler. If you're wanting to simplify your maintenance management procedures, go no further than UpKeep.
Cons
Insufficient personalization choices may exist in UpKeep's work order forms. Improvements in functionality for the mobile app are needed.
- Industry: Electrical/Electronic Manufacturing
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent tool for technology company that needs affordable CMMS
Reviewed on 8/2/2024
UpKeep has been very helpful in guiding us through adoption of the platform and providing us the...
UpKeep has been very helpful in guiding us through adoption of the platform and providing us the tools needed to expand our capabilities and record keeping. This is an excellent platform that has helped us build our service delivery platform
Pros
UpKeep is easily configured and very flexible to meet our very unique business model. The support team has been outstanding throughout our implementation and continues to provide top notch service to guide us through new challenges. I appreciate the relatively low cost against the market to all us to grow with the product and add licenses without significant cost
Cons
The platform is designed for a more traditional break/fix style work force management application. It has forced us to adapt some of our (albeit maturing) processes to meet the capability within the platform in order to capture the data and detail that we are looking for.
- Industry: Oil & Energy
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Preventative Maintenance Program
Reviewed on 27/3/2024
The program has the capabilities we are looking for but the numerous technical issues are making it...
The program has the capabilities we are looking for but the numerous technical issues are making it difficult to work with.
Pros
The program is very intuitive and has the capabilities that we are looking for.
Cons
We are dealing with a lot of technical issues on a regular basis. The program has not operated without issues since we started using it.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Not To Good.... Not To Bad In A Sea Of Competitors
Reviewed on 16/11/2023
It's pretty good experience definitely if you're starting off with your first and/or grown in...
It's pretty good experience definitely if you're starting off with your first and/or grown in employees, orders, basically it's like having your own team without a team and without the headache of personalities it should be more of a is stepping stone into how to manage a team and implement what are keys brought because of kid does not offer more than or it's at still great app it's all about just improvements it's not going down or anything only up because They have a really good product that can be built upon I think a lot is just listening to the people who helped him stay in business which is your customers and the people who go out of their way to use their services
Pros
Having the wherewithal to provide at times a seams unmanufacture/track orders, set up preventative measures was routine on demand schedule of Maintenance and all other headaches that come with the business they're in and just all around you have the management off operations and stuff like that. As well as some pretty fine Analytics data management that is accessible to users who want to improve and become more efficient with your day-to-day work based off statistics in numbers and professional opinions
Cons
I feel like all maintenance asking always use more interface updates along with overhaul updates more regularly especially for upkeep. Though all the stuff I listed that makes it seem like the user is in full control you're still the lack of being able to do your own reporting which is probably the main issue no poor times I'll just being able to see your job orders it's the little things that are like nothing could be fixed if you actually ask and implemented their most DieHard customers responses and problems.
- Industry: Nonprofit Organisation Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Upkeep magical performance.You should try it.
Reviewed on 29/10/2023
We all need Upkeep if we want to scale into new hights of success.I always use it to create work...
We all need Upkeep if we want to scale into new hights of success.I always use it to create work orders and you always get notifications if anything is updated.It makes businesses business work more effective than before.
Pros
It is the chief hack for maintenance and management.Helps business to work more effective.It is a user friendly software which is easy to use.It gives it's users control and sovereignty.UpKeep is easily accessible anywhere and anytime you need it.
Cons
No cons about it.It has been impactful to me.
UpKeep FAQs
Below are some frequently asked questions for UpKeep.Q. What type of pricing plans does UpKeep offer?
UpKeep offers the following pricing plans:
- Starting from: US$20.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
Starter: $45 per user, per month (billed annually). Professional: $75 per user, per month (billed annually). Business Plus: Pricing available on request.
Q. Who are the typical users of UpKeep?
UpKeep has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does UpKeep support?
UpKeep supports the following languages:
Chinese, English, French, Spanish
Q. Does UpKeep support mobile devices?
UpKeep supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does UpKeep integrate with?
UpKeep integrates with the following applications:
Azuga Fleet, ClearBlade, Coupa, Linxup, Looker, Microsoft Azure, Microsoft Excel, Microsoft Power BI, Microsoft Teams, Mingo Smart Factory, Motive, Okta, One Step GPS, OneLogin, Procore, QuickBooks Online, Samsara, Slack, Tableau, Titan GPS, Veem, Workato, Xero, Zapier, Zendesk Suite
Q. What level of support does UpKeep offer?
UpKeep offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for UpKeep.
CMMS Software
