--- description: Learn how OXON can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: OXON Price, Reviews & Ratings | GetApp Ireland 2026 --- Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [OXON](/software/106377/oxon) # OXON Canonical: https://www.getapp.ie/software/106377/oxon Page: 1 / 2\ Next: [Next page](https://www.getapp.ie/software/106377/oxon?page=2) > OXON is a cloud-based contact center management software designed to provide SMBs \& enterprises with a single platform to manage \& track customer communication > > Verdict: Rated **4.9/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of OXON OXON includes historical reports and interactive real-time dashboards, providing users with valuable business and agent operational performance insight. OXON facilitates agent activity time tracking, granting users greater visibility into agent activity and performance. OXON utilizes artificial intelligence technology to analyze customer interactions with agents, giving users the data to understand exactly which words and phrases are most successful for converting sales With access to video, text chat and click to call, users can assist customers quickly and effectively in real time. OXON supports Facebook and Twitter integration, enabling customers to reach out and communicate with agents conveniently. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 14 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: OXON Tech - **Location**: vilnius, Lithuania ## Commercial Context - **Starting Price**: US$39.00 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: OXON offers two pricing tiers. Business: $39 per user/month Enterprise: $69 per user/month - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Germany, Lithuania, United Kingdom ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Escalation - Automatic Call Distribution - Blended Call Centre - CRM - Call Centre Management - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Routing - Call Scripting - Campaign Management - Chat/Messaging - Computer Telephony Integration - Contact Database - Contact Management - Customer History ## Integrations (3 total) - Meta for Business - Twitter/X - Zendesk Suite ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Call Centre Software](https://www.getapp.ie/directory/275/call-center/software) ## Related Categories - [Call Centre Software](https://www.getapp.ie/directory/275/call-center/software) - [Contact Centre Software](https://www.getapp.ie/directory/593/contact-center/software) - [Call Center Workforce Management Software](https://www.getapp.ie/directory/3707/call-center-workforce-management/software) ## Alternatives 1. [Genesys Cloud CX](https://www.getapp.ie/software/104597/genesys-cloud) — 4.3/5 (262 reviews) 2. [RingCX](https://www.getapp.ie/software/105435/ringcentral-contact-centre) — 4.2/5 (253 reviews) 3. [Five9](https://www.getapp.ie/software/91276/five9) — 4.2/5 (481 reviews) 4. [CXone Mpower](https://www.getapp.ie/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) 5. [Talkdesk](https://www.getapp.ie/software/100659/talkdesk) — 4.5/5 (732 reviews) ## Reviews ### "Great solution for companies with communication problems" — 5.0/5 > **Faye** | *15 April 2019* | Logistics & Supply Chain | Recommendation rating: 10.0/10 > > **Pros**: Convenient monitoring of all company's interactions and communications, both internal and external. > > **Cons**: Don't care much for the minimalist design, other than that everything works great > > Now that all Employee interactions with clients are documented in Oxon, we can get a much better picture what and when needs improvement in the company. The most important and useful part of Oxon since the beginning was the activity reports. I get several rapports weekly from my lower management and can identify and solve problems within the company very quick. Oxon has made the job easier. ----- ### "Overall great software" — 5.0/5 > **Murtaz** | *22 August 2019* | Logistics & Supply Chain | Recommendation rating: 10.0/10 > > **Pros**: Easy to use software. Friendly and helpful support team. > > **Cons**: I cannot find a single negative thing about it. > > The software simple and user friendly. As someone who is new to multichannel communication software, I was a bit worried that it would be difficult to figure out how everthing works at first, especially when i take into consideration all the complicated functions Oxon provides. I've had no problems figuring out how to use Oxon and the few questions I had, the Oxon support team answered quickly and clearly. Overall great experience, would recomend\! ----- ### "Strong reports and historical analytics" — 4.0/5 > **Julie** | *23 April 2019* | Retail | Recommendation rating: 8.0/10 > > **Pros**: We can see what our agents are doing now and view all the historical data. We can see how much time was spent on each task: Calls, Emails handling, chat handling, passive state, after call work, brake state, smoking brake, lunch brake, etc. We can also schedule and get sent these reports to our email addresses for company C level executives. > > **Cons**: We can't track how much time was spent on calendar tasks. > > This software saved a lot of time for us. Customer support speed boosted, all statistics and activities can be monitored. We were happy to try the free trial. 4 star rating for now. We will make a purchase as soon as the OXON Tech completes our request. ----- ### "Great software without any investments required" — 5.0/5 > **Janki** | *9 April 2019* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: Adds way more value than it costs. Instant return on investment. > > **Cons**: Sometimes lags for 5 minutes but this happens once in two months so i'ts reasonable. > > After we started using Oxon, our company has seen a dramatic increase in customer support employee workspeed. Now considering how much oxon costs per agent and how much more work each agent does now per month, I can definitely say that Oxon returns the investment from the first day of using it. Other than that, great overall experience. ----- ### "Amazing for sales teams that make outbound sales calls. 5 STARS" — 5.0/5 > **Ivan** | *2 February 2017* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Very good overall experience. Have not seen anything better in terms of product value for money. > > **Cons**: Cloud based > > We can use this software for outbound calls. 5 dialling types, automatically orders log, auto agent commission management and much much more. This is incredible how much value we get only for EUR per month. We used similar software - Leaddesk before, but it was like 4 times more expensive and these oxon guys have more functions than leaddesk for example - customer support system, but we don't use this. Calls are very good quality, call rates are cheap. All our agents are happy, because they can track their sales performance and stuff. Good job oxon, keep it up\! ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ie/software/106377/oxon?page=2) ## Links - [View on GetApp](https://www.getapp.ie/software/106377/oxon) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data