Venmo

Venmo makes sending cash to service providers, family, and friends effortless. You are allowed the option to split costs for services with other users as well. Unlike some other services, there isn't a fee associated with different payment types. You are even allowed the option to receive and use a Venmo issued debit card that allows access to your balance without having to transfer funds to an outside account.

Paypal gave service providers to issue an invoice to a client that could be itemized. With Venmo, although you can request money or payments, there is no ability to break down individual components of the service cost. You are able to (and required to) note what the request or payment is for, but that isn't as comprehensive.

The user base is pervasive. Too many customers had Venmo, and not PayPal (but not both like me).
No problems with the interface.

Main problem being the company's communications regarding my dispute of a via Venmo purchase:

>>Your account is on hold.
There wasn't enough money in your bank account for some payments you made, so Venmo covered the amount for you.

You won't be able to pay people or transfer money to your bank account until you pay Venmo back.

Pay Venmo back
Amount you still owe
$35.00<<o recourse to dispute or contend the charge because Venmo handled the transaction but refused to it when the didn't go through and I canceled the payment.o one to speak to, no one to contact, robot menus that cover all options except the reason you're calling, call centers with employees with no powers to do anything about a problem without asking their supervisor.

This usually involves another long wait on hold and transfer to someone who must be explained the issue all over again from scratch. I estimate that I have had to explain my sometimes simple issue over and over 4 times. Because no one can be bothered to brief the person you're transferring the call to!

To me this reeks of bad management bad training and a faulty power sructure.

I feel like everyone I know uses Venmo! That makes it extremely easy to pay friends and family for various reasons. The app is very easy to use and doesn’t cost anything unless you transfer money in certain ways (which I’ve never done and haven’t felt the need to at all). I feel like the security and privacy of my information is good, which is vital for an app these days.

Only con I can think about is that if you send money to the wrong username/account, I’ve heard it is basically impossible to get back unless the person gives it back willingly. That is why I always recommend people use the scan option with the QR-code so the odds of sending funds to the wrong person go down dramatically. Also, there is a $2,000 per month limit for transfers from what I can tell. I’ve never had a problem with that.