Venmo

The app is just great. UI/UX, how they have defined different user personas and the ease of making a transaction is fantastic. Super quick and easy to transact with any third party, strong authentication mechanisms and auto-credit to the account on file. Making and receiving payments is the easiest I've seen, and much better than zelle, or Paypal.

User support is fantastic and there have been instances where I was fully refunded back when goods/services were not delivered as agreed upon.

It would be good to look at the credit worthiness/score and how reliable they are for their services. Currently there's no way to know (other than star ratings and sparse reviews at times).

Multi-lingual capabilities would be helpful too, especially when you are transacting with non-english speaking partners.

The integration process for our business was simple and we enjoy the ease of use of the service.

In my opinion there are no features missing that our business wishes were present.

Convenient…. They make it easy to receive funds but careful…. You may never see your money!!

I disputed a couple transactions from the same company that I never authorized. Well, Venmo shut my account down and froze it. I have given them my drivers license, passport, picture of the house number on my house, food stamp card, medical marijuana government ID card, Social Security card, food stamp card, bank card plus a selfie and they won’t release my funds! I think any idiot can figure out I’m exactly who I say I am!! They DONT CARE. After all, it’s not their money. They have had my money locked down for over a MONTH!! They refused to release it because I can’t provide bank statements on a gift card that I was trying to transfer funds to. Account Specialists are everything but! They tell you that the only department that can release the funds is through an account specialist and you sure can’t talk to them they only go by email. When you reply to the email and you send what you can to them, if it’s not exactly what they want, they send you the same email asking for the same stuff over and over again. No way will they give you the courtesy of speaking with you!! They don’t read what you’re saying and Nobody will call you. Management won’t do anything for you. They won’t get off their butts and get anything done. By not helping me and releasing my funds I have lost electricity and now have so many late fees it’s cost me $100.’s of dollars. I will continue to write a review on ANY platform I can. I’m waiting on a response from the attorney general and a lawyer.

Venmo has provided me with a very great user experience in that they are quick most of the time (sometimes nearly instantaneous), secure, (they take privacy very seriously), It was tremendously beneficial to streamline the process and make it simple for attendees to make payments at events by using Venmo. It was convenient for attendees to pay at our events using their phones or tablets, which helped us get through the line quickly and cut down on the amount of time they had to wait. Additionally, since all monies are recorded on a single platform, tracking payments has become simpler. Venmo was proven to dramatically lower transaction costs related to processing payments. In terms of customer service, I've always had positive interactions with their customer support personnel when I've needed help because they're incredibly educated about their product and quick to answer any problems.

Although there is no charge for bank transfers they do charge for credit card payments. Also if you need a refund the process is lengthy and may become complicated. And the other person needs to be a customer of Venmo also to use it.

I use venmo because it is extremely convenient.

Nothing I have been very happy with all the features.