--- description: Learn how CounSol.com can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CounSol.com Price, Reviews & Ratings | GetApp Ireland 2026 --- Breadcrumb: [Home](/) > [Mental Health Software](/directory/71/mental-health/software) > [CounSol.com](/software/106667/counsol-com) # CounSol.com Canonical: https://www.getapp.ie/software/106667/counsol-com Page: 1 / 34\ Next: [Next page](https://www.getapp.ie/software/106667/counsol-com?page=2) > CounSol.com is an online practice management solution for counselors, with secure messaging, two-way live video, appointment scheduling \& reminders, and more > > Verdict: Rated **4.7/5** by 829 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of CounSol.com Users can manage their availability, appointment types, and session lengths, and allow clients to book appointments online, with hourly, daily, weekly, and monthly availability views. Secure live chat enables instant communication between clients and counselors, with chat sessions automatically stored in admin records. Client records, treatment plans, and progress notes can be securely stored and managed, and the client journal enables clients to create private journal entries and share these with their counselor as they wish. Invoice notifications can be sent to clients via email, and payments can be processed through a range of payment gateway integrations, including Stripe, Authorize.Net, BluePay, and more. CMS-1500 forms can be completed within CounSol.com, and 837 EDI claims can be submitted electronically, with users able to track claim statuses. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 829 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: CounSol.com - **Location**: Orlando, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$49.95 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Standard - $49.95/month (Best for practices that do not accept insurance) Standard Plus - $59.95/month (Best for private practices that accept insurance) Premium - $64.95/month (Offer online video and chat sessions, don't accept insurance) Premium Plus - $69.95/month (Accept insurance and offer online video and chat sessions) - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Charting - Chat/Messaging - Claims Management - Client Database - Client Management - Client Portal - Compliance Tracking - Confirmations/Reminders - Credit Card Processing - Customisable Forms ## Integrations (9 total) - CSG Forte - CardConnect - Google Calendar - PayJunction - PayPal - PayPal Enterprise Payments - Square Payments - Stripe - authorize.net ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Mental Health Software](https://www.getapp.ie/directory/71/mental-health/software) ## Related Categories - [Mental Health Software](https://www.getapp.ie/directory/71/mental-health/software) - [Therapy Notes Software](https://www.getapp.ie/directory/3631/therapy-notes/software) - [Coaching Software](https://www.getapp.ie/directory/1491/coaching/software) - [Mental Health EHR Software](https://www.getapp.ie/directory/2651/behavioral-mental-health-electronic-health-records/software) - [Therapy Software](https://www.getapp.ie/directory/3539/therapy/software) ## Alternatives 1. [Sessions Health](https://www.getapp.ie/software/2062955/sessions-health) — 4.9/5 (127 reviews) 2. [EHRYourWay](https://www.getapp.ie/software/102909/ehr-your-way) — 4.9/5 (529 reviews) 3. [Valant EHR Suite](https://www.getapp.ie/software/102851/valant-behavioral-health) — 4.2/5 (339 reviews) 4. [TherapyNotes, LLC](https://www.getapp.ie/software/102863/therapynotes-com) — 4.7/5 (969 reviews) 5. [Kipu](https://www.getapp.ie/software/2050299/kipu) — 4.7/5 (217 reviews) ## Reviews ### "“Streamlined, Secure, and Therapist-Friendly”" — 5.0/5 > **Cheri** | *19 August 2025* | Mental Health Care | Recommendation rating: 7.0/10 > > **Pros**: What I like most is the combination of security, simplicity, and excellent support. Counsol makes private practice feel seamless. > > **Cons**: Customization takes time. The customization options are powerful, but it took a little time to set everything up the way I wanted. > > As a therapist in private practice, I’ve found Counsol.com to be a game-changer for my business. Their platform has given me exactly what I need to stay organized, serve my clients well, and grow my practice with confidence. What I appreciate most is how everything is in one place—secure video sessions, scheduling, billing, client messaging, and record-keeping. The system is HIPAA-compliant, user-friendly, and integrates seamlessly into my day-to-day workflow. My clients love the intuitive client portal, and I love the peace of mind knowing their information is protected. The support team at Counsol.com has also been excellent. They’re responsive, knowledgeable, and genuinely invested in helping me make the most of the platform. It’s rare to find software that feels designed with therapists in mind, but Counsol has clearly thought about the needs of both practitioners and clients. Thanks to Counsol, I spend less time worrying about admin and more time focused on what really matters: supporting my clients’ healing and growth. I highly recommend Counsol.com to any therapist looking for a reliable, comprehensive practice management solution. ----- ### "KUDOS to \[sensitive content hidden\] and the folks @ CounSol EHR" — 5.0/5 > **Maura** | *9 September 2025* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Having a consistent customer service representative who becomes familiar with your business needs and assists with troubleshooting when issues arise. Kudos to \[sensitive content hidden\] for rapid responses, checking on system issues the few times they have occurred, and guiding me through processes with which I was unfamiliar prior to working with him through my subscription with CounSol. > > **Cons**: I would like to have more drop down features in the notes section (sxs, bxs, feedback/interventions, and specific examples of progress). Maybe be able to click on sxs or examples of progress and then add a related comment. > > My experience with CounSol has been fabulous. The platform is professional, offers a quick turn-around with Support Tickets, and has provided a model that allows for contact with a consistent customer support rep. This has been helpful b/c following up with questions/comments is done with ease; there is no familiarizing someone "new" to the case/issue. The portal is easy to use and directions are concise and direct with screenshots that provide visual aide to those who need it (me\!). I have recommended CounSol to others and have shared that it one of the most professional, clear and helpful EHR's I have used (I have been in the field since 2008). ----- ### "Review of Counsol" — 3.0/5 > **Queen** | *10 August 2024* | Individual & Family Services | Recommendation rating: 3.0/10 > > **Pros**: the journal option , and the format of the notes > > **Cons**: the struggle of creating forms , when people are creating their charts often it will say that it is a duplicate only ----- ### "Happy to have Counsol.com for 15 years\!" — 5.0/5 > **MARSHA** | *10 September 2025* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: I love CounSol.com; I have had it about 15 yrs. Everything is at my fingertips. It is always available ( very important); easy to use; has varied features to fit your office needs. Progress notes have check off boxes that are changeable, and assists in having HIPAA compliance. Clients can log in and complete forms for insurance, personal info, and more. It has option for telehealth sessions. You also have support quickly with your personal case manager. > > **Cons**: Sometimes my clients find it difficult to log on to video sessions, but this seems to be more to do with their difficulty with technology, so I think the more tech savvy one's client is, the better this goes. It normally works super great with a personal phone, if all else fails. > > I am so glad I picked this EHR many years ago when I started my practice. I often think that I don't know what I would do without it. Price is great for all the features, and they keep adding additional ones. Troubleshooting is easy with a real person for assistance, not a phone tree. ----- ### "Excellent EHR and Customer Service" — 5.0/5 > **Brittany** | *16 July 2025* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: The best part about CounSol is actually the customer service. Our assigned account agent, \[sensitive content hidden\], is absolutely incredible. He is quick to respond, always helps solve problems, answers questions efficiently, and never gives up even when we encounter something unusual. That level of customer service makes this system worth it\! Additionally it is focused on counseling practice specifically which means that every button is directly applicable to what we need and it is fairly intuitive, making it easy for new employees to learn\! > > **Cons**: The worst thing is that the interface has an early 2000s feel, but honestly that is simply aesthetic and does not reflect the quality of the actual product. Everything else about the EHR is wonderful\! > > Overall, the experience with CounSol has been very positive. It offers the Wiley Treatment Planners add on which helps to ensure materials meet insurance needs. It has a tracking system for money, number of sessions, and new clients which provides wonderful data for our business. Additionally, it makes supervision and reviewing documentation easy and straightforward\! We highly recommend this service\! ----- Page: 1 / 34\ Next: [Next page](https://www.getapp.ie/software/106667/counsol-com?page=2) ## Links - [View on GetApp](https://www.getapp.ie/software/106667/counsol-com) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data