--- description: Learn how CounSol.com can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CounSol.com Price, Reviews & Ratings | GetApp Ireland 2026 --- Breadcrumb: [Home](/) > [Mental Health Software](/directory/71/mental-health/software) > [CounSol.com](/software/106667/counsol-com) # CounSol.com Canonical: https://www.getapp.ie/software/106667/counsol-com Page: 1 / 34\ Next: [Next page](https://www.getapp.ie/software/106667/counsol-com?page=2) > CounSol.com is an online practice management solution for counselors, with secure messaging, two-way live video, appointment scheduling \& reminders, and more > > Verdict: Rated **4.7/5** by 829 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of CounSol.com Users can manage their availability, appointment types, and session lengths, and allow clients to book appointments online, with hourly, daily, weekly, and monthly availability views. Secure live chat enables instant communication between clients and counselors, with chat sessions automatically stored in admin records. Client records, treatment plans, and progress notes can be securely stored and managed, and the client journal enables clients to create private journal entries and share these with their counselor as they wish. Invoice notifications can be sent to clients via email, and payments can be processed through a range of payment gateway integrations, including Stripe, Authorize.Net, BluePay, and more. CMS-1500 forms can be completed within CounSol.com, and 837 EDI claims can be submitted electronically, with users able to track claim statuses. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 829 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: CounSol.com - **Location**: Orlando, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$49.95 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Standard - $49.95/month (Best for practices that do not accept insurance) Standard Plus - $59.95/month (Best for private practices that accept insurance) Premium - $64.95/month (Offer online video and chat sessions, don't accept insurance) Premium Plus - $69.95/month (Accept insurance and offer online video and chat sessions) - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Charting - Chat/Messaging - Claims Management - Client Database - Client Management - Client Portal - Compliance Tracking - Confirmations/Reminders - Credit Card Processing - Customisable Forms ## Integrations (9 total) - CSG Forte - CardConnect - Google Calendar - PayJunction - PayPal - PayPal Enterprise Payments - Square Payments - Stripe - authorize.net ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Mental Health Software](https://www.getapp.ie/directory/71/mental-health/software) ## Related Categories - [Mental Health Software](https://www.getapp.ie/directory/71/mental-health/software) - [Therapy Notes Software](https://www.getapp.ie/directory/3631/therapy-notes/software) - [Coaching Software](https://www.getapp.ie/directory/1491/coaching/software) - [Mental Health EHR Software](https://www.getapp.ie/directory/2651/behavioral-mental-health-electronic-health-records/software) - [Therapy Software](https://www.getapp.ie/directory/3539/therapy/software) ## Alternatives 1. [EHRYourWay](https://www.getapp.ie/software/102909/ehr-your-way) — 4.9/5 (528 reviews) 2. [Sessions Health](https://www.getapp.ie/software/2062955/sessions-health) — 4.9/5 (127 reviews) 3. [Valant EHR Suite](https://www.getapp.ie/software/102851/valant-behavioral-health) — 4.2/5 (339 reviews) 4. [TherapyNotes, LLC](https://www.getapp.ie/software/102863/therapynotes-com) — 4.7/5 (967 reviews) 5. [Kipu](https://www.getapp.ie/software/2050299/kipu) — 4.7/5 (217 reviews) ## Reviews ### "Great customer service & Customize to make it work for you\!" — 5.0/5 > **Carrie** | *19 August 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: can customize to my unique needs; great and personal customer service, can manage schedule including text reminders and take payment > > **Cons**: wish there were more options to customize the biopsychosocial assessment as well as the treatment plans. > > Fabulous\! Took a bit of getting used to as my preference is a paper chart but with the customer service being quick and personal it took no time to learn the ropes ----- ### "Highly Satisifed\!" — 4.0/5 > **Mary** | *15 January 2025* | Mental Health Care | Recommendation rating: 8.0/10 > > **Pros**: This EMR is very user friendly and meets the needs of my solo private practice. Whenever needed, I have always appreciated the personal customer service I have received from my assigned representative. > > **Cons**: In the beginning, I had trouble with creating forms - the process seemed more complicated than other programs I had used or tried. It was more work up front, but now it is easy to edit and use the forms. > > Overall experience has been great from usability to customer service. I am able to have all I need in one program, which helps with overhead costs and saves time in having to switch between programs. ----- ### "Lots of positives and can be a much better product with changes" — 3.0/5 > **Rachel** | *28 May 2020* | Hospital & Health Care | Recommendation rating: 4.0/10 > > **Pros**: The invoice feature, the ease of calendar, birthday emails, > > **Cons**: The intake measures aren't pulled into the initial intake note. This doesn't create a professional looking intake note like the other system I used. No ability to write a formal short note about a phone session, or missed sessions when you void the invoice you can't document it. Can't send attachments in an email via this site that I don't want to make available to all clients. The billing feature pages are very confusing and can be very overwhelming. The measures offered are limited and personally I don't want to have to input them and/or recreate them and it doesn't allow me to send specific measures to individual clients. It's like a one size fits all with this product. > > My notes are getting done quicker bc it's easier to get them done, I've realized although it's cheaper and there are some features that are better than my old product, it's not as professional as my old product and doesn't offer as many resources for measures that I would use as a LCSW ----- ### "You can do more" — 5.0/5 > **Linda** | *3 February 2025* | Mental Health Care | Recommendation rating: 3.0/10 > > **Pros**: Its flexibility to handle multiple therapists and more than one avenue of revenue at the same time. > > **Cons**: It takes a little while to set up at first. > > The expertise and patience of the account representative was much appreciated. ----- ### "Why I chose CounSol" — 5.0/5 > **Deborah** | *3 October 2025* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: When I chose CounsSol almost 10 years ago, I reviewed all the competing options very carefully. In the end, I chose CounSol for their impressive customer support. Other platforms expect you to do-it-yourself in terms of creating the forms you want in your EHR. CounSol staff will take a form you already like, in what ever state it is already in, and make it accessible for your clients in your EHR. Also, with other platforms, when you have a problem, you submit it to a help line. At CounSol, you are assigned one customer service representative who is available to you. My person hasn't changed in all the time I have been with the company, and when he went on maternity leave, I was assigned a different support person. He always answers my questions in a timely way\! > > **Cons**: The platform for video sessions does not allow people to log in from two separate locations. I understand the company is working on fixing that. Some of the other platforms are somewhat less expensive but I am not sure it is worth the trade off because what you save in a few dollars less, you will spend in your time trying to customize your platform and fix your problems in ways that CounSol staff will help you with. > > Terrific. As a private practice therapist, I spend most of my day meeting with clients and documenting my work in CounSol. I experience CounSol as a reliable co-worker who is really efficient at her job\! When my friends set-up their private practice, I recommend CounSol and they often haven't heard of it because they don't advertise as much as some of the others but, with its exceptional customer service and good functionality, it is a gem and well worth it. ----- Page: 1 / 34\ Next: [Next page](https://www.getapp.ie/software/106667/counsol-com?page=2) ## Links - [View on GetApp](https://www.getapp.ie/software/106667/counsol-com) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data