About Epos Now
Epos Now is a cloud-based point of sale system that offers restaurant and retail businesses a single and centralized platform from which to control inventory, back office and employee activity. Incorporating integrated payments, an online booking system and a customizable dashboard, Epos Now aims to deliver an efficient point of sale solution.
In order to manage point of sale operations effectively, Epos Now integrates with major payment types including Mercury, PayPal and Apple Pay. Moreover, with the Epos Now API, users can connect to any other payment gateway. Utilizing integrated payments, Epos Now affords customers the flexibility to pay by credit card, watch or smartphone device. By designing a native mobile application for iOS and Android, Epos Now serves to promote further flexibility by enabling users to process payments and access features on the move.
Further to payment processing, Epos Now facilitates inventory, customer and employee management. With stock monitoring technology, Epos Now enables users to create purchase orders automatically. Meanwhile, by maintaining a central customer database, Epos Now permits users to send invoices, grant credit and collect marketing information easily from customers. Offering extensive reporting options, Epos Now allows users to gain real-time, actionable insight into sales, product and employee performance.
Pricing starting from:
US$39.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Epos Now
Devices
Business size
Markets
Australia, Canada, Spain, United Kingdom, Guernsey, Ireland, Isle of Man, Jersey, Mexico, New Zealand, United States and 6 others
Supported Languages
English, Spanish
Pricing starting from:
US$39.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Epos Now: 72
Alternatives
Clover
Square Point of Sale
Toast POS
Revel Systems
Reviews
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- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Excellent POS system for various types of business, expecially hospitality ones
Reviewed on 21/7/2018
Pros
- great 24/7 support team
- elastic SAAS solution that can be customised for various business needs
- cloud-based solution that can work on any device and any operating system
Cons
- pricing seems fine initially but the sales team constantly keep pushing for paid support plan - this might be expensive
- As this is a massive provider, you might sometimes wait a long time for your new features to be implemented
Response from Epos Now
Hello Wojciech,
Thank you for taking the time to leave us such a lovely review. I am so glad to hear that you have found our software to be so useful and that you have had the chance to speak to our excellent support team.
We are consistently improving our software based on customer feedback so do keep an eye out for our regular software releases.
If there is anymore feedback you would like to add we would love to hear from you at [email protected]
Kind Regards,
Naiomi
- Industry: Hospital & Health Care
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing
Reviewed on 8/2/2020
Great customer support, very easy to use brilliant for accountancy and amazing software
Great customer support, very easy to use brilliant for accountancy and amazing software
Pros
To be honest is pretty much nothing I consult with this software it is absolutely amazing I love the statistics on it the graphs all the financial information that you can gain and the simplicity of it all the amount of information you can extract about your business is Colossal.
Cons
Only downfall was the free tanning app. Not in-depth enough to move with the speed of our company growth. Tanning App was extremely basic. I approached them on many occasions to try and develop it further but it was not possible. There was no tanning applications that were able to integrate with it either. So I had to look for alternative software. Such a shame I really didn’t want to move from Epos now.
Alternatives Considered
Salon TrackerReasons for Switching to Epos Now
The financial side of it all the information it can gather Remote access having full control of your business on the move- Industry: Retail
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Not meant for middle to large businesses
Reviewed on 27/4/2022
I am the shipping and receiving manager for my company. A few of my daily tasks is to post and...
I am the shipping and receiving manager for my company. A few of my daily tasks is to post and receive 200+ invoices weekly. Inventory management, market retail adjustments, sales reports, purchase orders, etc. It'd a very busy job. When we first got this EPOS NOW system we started having issues and they informed us the application at the time was unstable and so they switched us over to a web browser format. (First red flag).
Every day I get constant "timed out" errors because their servers have too many users. As I write this review, it's been almost 2 hours now that I can't post and receive any invoice. There's also the too many users are online so your task has been killed pop up. Which literally means "try again".
They are constantly trying to add new features, but don't address and resolve the instability of their service.
There's also a huge problem with the feature "notes" which is where we add the invoice number of every invoice/po entered in to the system. I told them that 90% of these notes are erased from the system days after posting. They said that's not a priority of theirs. So, I told them it's definitely a priority for a market that processes hundreds of invoices weekly. Helps us search entries i.e duplicate invoices, etc.
This system is good for smaller businesses (such as a bar/restaurant). But not for middle to large businesses.
Pros
Easy to navigate menu. Seems pretty straight forward.
Cons
The constant "hang". Unable to connect. They keep adding features to the system without fixing the instability of current features and service connection.
- Industry: Hospitality
- Company size: 11-50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Care plan con
Reviewed on 1/4/2022
Ok.
They sold us the caer plan and said you can cancel after 12 months which we have in writing...
Ok.
They sold us the caer plan and said you can cancel after 12 months which we have in writing and now they are saying we are not able to cancel so a bit of a con.
Pros
Overall easy to use and works for us and the reviews overall we’re positive
Cons
The customer support is terrible they have no clue how the system works. Have rang 10 time sift the same issue and they have no clue how to rectify the issue so gave up.
- Industry: Health, Wellness & Fitness
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great tool for any business
Reviewed on 8/11/2019
This software has made my book keeping a thousand times easier.
This software has made my book keeping a thousand times easier.
Pros
I like that it is user friendly and the back office functions make my paperwork so much easier to navigate.
Cons
Slow to load and could have better options for integrating rewards and gift certificates.
Alternatives Considered
Lightspeed RetailReasons for Switching to Epos Now
The price was right and the reps were very helpful and informative.Epos Now FAQs
Below are some frequently asked questions for Epos Now.Q. What type of pricing plans does Epos Now offer?
Epos Now offers the following pricing plans:
- Starting from: US$39.00/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
30-day free trial, no credit card required. Standard: $39/month ($24/month for each additional register) Premium: $69/month ($45/month for each additional register) Enterprise: To receive a custom quote, contact Epos Now directly.
Q. Who are the typical users of Epos Now?
Epos Now has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Epos Now support?
Epos Now supports the following languages:
English, Spanish
Q. Does Epos Now support mobile devices?
Epos Now supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Epos Now integrate with?
Epos Now integrates with the following applications:
Appointedd, Deputy, Eventbrite, Feefo, Gmail, Google Calendar, Loyal Zoo, Mailchimp, Megaventory, PayPal, Quickbooks Online, Sage 50cloud Accounting, Salesforce Sales Cloud, Trustpilot, Wufoo, Xero, Zapier
Q. What level of support does Epos Now offer?
Epos Now offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Chat
Related categories
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