About Epos Now

Epos Now is a cloud-based point-of-sale system that offers hospitality and retail businesses a single and centralized platform from which to control inventory, back office and employee activity. Incorporating integrated payments, an online booking system and a customizable dashboard, Epos Now delivers an efficient point-of-sale solution.

The Epos Now transaction software offers flexible settings to help users control and streamline the sales process, including product and category colouring and ordering, staff permissions, and payment options.

Epos Now can process card payments through in-house or third-party providers. Epos Now Payments accepts Apple and Google payments, including watch and smartphone devices, and all major credit card providers, at affordable, blended rates. The integrated software then generates card payment reports alongside your regular transaction reporting.

Epos Now technology also integrates with third-party payment providers such as Evo Payments and International Bancard.

Further to payment processing, Epos Now facilitates product, inventory, customer and employee management. With stock monitoring technology, Epos Now enables users to create purchase orders automatically and streamline the restocking process.

Meanwhile, by maintaining a central customer database, Epos Now permits users to send invoices, grant credit and collect marketing information easily from customers. Offering extensive reporting options, Epos Now allows users to gain real-time, actionable insight into sales, product and employee performance.

For businesses with specific needs, Epos Now has partnered with dozens of businesses to integrate third-party software into a system, such as Sage, Xero, Wix, Wordpress, Shopify, NearSt, LoyaltyDog and many more. There are additional apps that can be added on to the POS software to create bespoke, flexible business solutions that work with the needs of the user.

Pricing starting from:

£25.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Epos Now

  • Epos Now is available as a native mobile application on iOS and Android, affording users the flexibility to access real-time data on the move from any smartphone or tablet device.

  • Epos Now includes an online booking system, enabling users to manage appointments or staff rotas efficiently and effectively.

  • Epos Now integrates with popular payment types including PayPal Sage Pay and Apple Pay, allowing users to accept online payments simply and securely.

  • Epos Now allows users to establish different authorization levels, serving to restrict unauthorized access and protect sensitive data.

  • Epos Now employs custom dashboards, granting users quick and central access to key information and real-time reports.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Australia, Canada, Guernsey, Ireland, Isle of Man and 6 others

    Supported Languages

    English, Spanish

    Pricing starting from:

    £25.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Epos Now Software - Complete POS System
    Epos Now Software - Point of Sale
    Epos Now Software - Home screen
    Epos Now Software - Restaurant POS
    Epos Now Software - Hospitality POS Back Office
    View 5 more
    Epos Now Software - Complete POS System
    Epos Now Software - Point of Sale
    Epos Now Software - Home screen
    Epos Now Software - Restaurant POS
    Epos Now Software - Hospitality POS Back Office

    Features

    Total features of Epos Now: 107

    • API
    • Access Controls/Permissions
    • Accounting Integration
    • Activity Dashboard
    • Bar Tab Management
    • Barcode Printing
    • Barcode Recognition
    • Barcode/Ticket Scanning
    • Billing & Invoicing
    • Cash Management
    • Clock In/Out
    • Contact Management
    • Credit Card Processing
    • Customer Accounts
    • Customer Database
    • Customer History
    • Customer Management
    • Customisable Branding
    • Customisable Reports
    • Data Security
    • Data Synchronisation
    • Debit/Credit Card Processing
    • Discount Management
    • Electronic Payments
    • Electronic Signature
    • Employee Management
    • For Bakeries
    • For Bars/Clubs
    • For Jewelry Stores
    • For Restaurants
    • For Retail
    • Gift Card Management
    • Grocery POS
    • In-Person Payments
    • Inventory Control
    • Inventory Management
    • Inventory Optimisation
    • Inventory Replenishment
    • Inventory Tracking
    • Invoice Management
    • Kitchen/Menu Management
    • Label Printing
    • Layaway Management
    • Loyalty Program
    • Mobile Access
    • Mobile Device Management
    • Mobile Payments
    • Multi-Channel Management
    • Multi-Location
    • Multi-Store
    • Multiple Payment Options
    • Offline Access
    • Online Ordering
    • Online Payments
    • Onsite Printing
    • Order Entry
    • Order Fulfillment
    • Order Management
    • Order Processing
    • Order Tracking
    • Ordering Automation
    • PCI Compliance
    • POS Integration
    • Payment Processing
    • Payment Processing Services Integration
    • Performance Metrics
    • Point of Sale (POS)
    • Price/Margin Management
    • Pricing Management
    • Product Catalogue
    • Promotions Management
    • Purchase Order Management
    • Purchasing & Receiving
    • Real Time Analytics
    • Real Time Data
    • Real Time Reporting
    • Real Time Updates
    • Receipt Management
    • Remote Access/Control
    • Reporting & Statistics
    • Reporting/Analytics
    • Reservations Management
    • Restaurant POS
    • Retail Inventory Management
    • Retail Management
    • Retail POS
    • Returns Management
    • Sales History
    • Sales Reports
    • Sales Tax Management
    • Sales Trend Analysis
    • Search/Filter
    • Separate Checks
    • Split Checks
    • Stock Management
    • Table Management
    • Tagging
    • Third Party Integrations
    • Time Clock
    • Tips Management
    • Touch Screen
    • Transaction History
    • Transaction Management
    • Transaction Monitoring
    • Two-Factor Authentication
    • User Management
    • eCommerce Management

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    Reviews

    Overall rating

    3.5 /5
    (332)
    Value for Money
    3.2/5
    Features
    3.4/5
    Ease of Use
    3.5/5
    Customer Support
    3.2/5

    Already have Epos Now?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 332
    Erick
    Overall rating
    • Industry: Furniture
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Customer Service

    Reviewed on 31/12/2018

    While attempting to intergrade a new payment processing company, I could not have been more pleased...

    While attempting to intergrade a new payment processing company, I could not have been more pleased with the service and assistance I received from support team. Team treated me with the upmost courtesy and respect that all customer service representatives should deliver to their customers. From start to finish, they were there to assist me the entire way through what should have been an easy setup but were able to overcome all the obstacles that came up along the way. Thank you so much for your help and I am so happy knowing I have their team available to assist me in the future.

    Pros

    Professional, courtesy and respectful to their customers. Representatives go out of their way to assure the problem you are experiencing is resolved 100%

    Cons

    there is not anything I can think of at this time that would classify as a con based on all the positive experiences I have had dealing with their IT department as of late.

    Response from Epos Now

    Thank you for your 5 star business review of the service interactions you have had with us, it's really great to receive positive feedback from our customers.

    We are striving every day to improve our customer service, we understand that some of the more technical aspects of our systems can require detailed explanations where patients and courtesy are required to promote great working relationships.

    As one of our standard support customers please feel free to contact us if you have any further questions or require any further assistance.

    We looking forward to hearing from you.

    Matthew
    Overall rating
    • Industry: Printing
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Very useful system for SME

    Reviewed on 12/2/2019

    Very Good. It has helped us total our end of day sales and with the breakdown of items and sold we...

    Very Good. It has helped us total our end of day sales and with the breakdown of items and sold we can easily separate the Vatable sales saving time for our accounts team.

    Pros

    The software is easy to use and can be edited to suit your business needs with time saving folders. It also has a very user friendly interface that can be picked up in minutes making it great for getting new employees up to speed

    Cons

    Updating the software was a little tricky but with the help of the telephone team this issue was resolved pretty quickly.

    Response from Epos Now

    Hello Matthew.

    Thank you for leaving us a business review, we take all feedback seriously and use this to help continually learn and grow and provide the best customer service possible.

    The simplicity of our front end system is a real unique selling point making it easy to train staff and adapt for personal / business preference. The backend provides intuitive reporting about
    profitability, revenue, staff or products analysis by location, staff members or across the whole business.This allows you to figure out what¿s working and what isn¿t to make actionable changes which will boost your bottom line.

    I understand that updating the system was a little tricky, I'm pleased to hear that our award winning support staff were able to support you through this.

    If you wish to provide any additional feedback please email [email protected]

    Kind Regards
    James

    Rick
    Overall rating
    • Industry: Building Materials
    • Company size: 11–50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Don't do it.

    Reviewed on 2/5/2023

    I chose this because it was going to integrate with Qb's Enterprise. Far from it.

    I chose this because it was going to integrate with Qb's Enterprise. Far from it.

    Pros

    Nothing. I never even opened the boxes..

    Cons

    The primary problem I had was when they said it can integrate with Qb's. That is a far cry from integrating. They gave me a bunch of spreadsheets and tried to explain it but eventually said I needed to "figure it out". I put a lot of time and effort into making this work to no avail. I spent a lot of money already without a single sale. After trying to cancel for a month and a half, I finally reached someone that can help. But now they want another $875.00 for 'the remainder of the contract'. I thought I had a trial period. Anyone want to buy some hardware? It's all in the box and It's never been opened.

    Alice
    Overall rating
    • Industry: Retail
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Terrible customer service long waiting times to get in touch with staff

    Reviewed on 20/3/2023

    terrible service but we are stuck in a contract

    terrible service but we are stuck in a contract

    Pros

    Nothing keep away at all costs.

    Cons

    Poor customer service. The accounting software is terrible and doesn't work. Long waiting times to get in touch with customer services and you are constantly passed to different members of staff problems never get solved.

    Martin
    Overall rating
    • Industry: Restaurants
    • Company size: 11–50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    EPOs Back Office set up from the begining .

    Reviewed on 23/9/2017

    Pros

    On Wednesday 20th September 2017 I was having some problems trying to log in to the back Office on our EPOs till.
    I phoned the support line in the morning & was connected to a 1st line support Agent.
    I explained the problem & it was agreed that she would phone me back at 4pm to help resolve the problem.
    We have recently changed company names over & there had been a mix up about which account etc. was still active ( our fault ).
    she phoned at 4pm prompt then kindly spent the next 2 hours or so helping me re install EPOs back office again as the one we had been using was now locked.
    I explained to her that I needed to get the new programme running as we opened again at 9am on the 20th & we needed the system up & running.
    Just to summarize as it would take to long to explain she was exceptional in the very cool, calm & professional manner in which she helped me resolve this issue. I was getting a little stressed as this was put on me last minute but she explained the process step by step in a very friendly & understanding manner.
    Anything she wasn't sure about in the process she asked for advice from her team & at one point she kindly got another member of her team to help also.
    Its vary rare when you deal with telephone help lines that everything you ask for happens but I can honestly say that she went above & beyond to help me which was really appreciated & I was able to set up the new Back Office system in time for us to be able to trade again in the next morning.
    she is a prime example of how to get a good end result for both parties in & limited time scale in very difficult & testing situation.
    She is an asset to your team & I hope she receives the recognition she deserves.

    Showing 5 reviews of 332 Read all reviews

    Epos Now FAQs

    Below are some frequently asked questions for Epos Now.

    Epos Now offers the following pricing plans:

    30-day free trial, no credit card required. Standard: $39/month ($24/month for each additional register) Premium: $69/month ($45/month for each additional register) Enterprise: To receive a custom quote, contact Epos Now directly.

    Epos Now has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500

    Epos Now supports the following languages:

    English, Spanish

    Epos Now supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Epos Now integrates with the following applications:

    Appointedd, BigCommerce, Deputy, Eventbrite, Feefo, Gmail, Google Calendar, Loyal Zoo, Mailchimp, Megaventory, NearSt, PayPal, Quickbooks Online, RMS, Sage 50cloud Accounting, Salesforce Sales Cloud, Shopify, Trustpilot, VoucherCart, Wix, WooCommerce, Workforce.com, Worldpay, Wufoo, Xero, Zapier

    Epos Now offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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