About Epos Now
Epos Now is a cloud-based point of sale system that offers restaurant and retail businesses a single and centralized platform from which to control inventory, back office and employee activity. Incorporating integrated payments, an online booking system and a customizable dashboard, Epos Now aims to deliver an efficient point of sale solution.
In order to manage point of sale operations effectively, Epos Now integrates with major payment types including Mercury, PayPal and Apple Pay. Moreover, with the Epos Now API, users can connect to any other payment gateway. Utilizing integrated payments, Epos Now affords customers the flexibility to pay by credit card, watch or smartphone device. By designing a native mobile application for iOS and Android, Epos Now serves to promote further flexibility by enabling users to process payments and access features on the move.
Further to payment processing, Epos Now facilitates inventory, customer and employee management. With stock monitoring technology, Epos Now enables users to create purchase orders automatically. Meanwhile, by maintaining a central customer database, Epos Now permits users to send invoices, grant credit and collect marketing information easily from customers. Offering extensive reporting options, Epos Now allows users to gain real-time, actionable insight into sales, product and employee performance.
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Key benefits of Epos Now
Devices
Business size
Markets
Supported Languages
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Features
Total features of Epos Now: 66
- API
- Access Controls/Permissions
- Activity Dashboard
- Appointment Management
- Attendance Tracking
- Authentication
- Barcode / Ticket Scanning
- Barcode Printing
- Barcode Recognition
- Billing & Invoicing
- Booking Management
- Clock In / Out
- Credit Card Processing
- Customer Accounts
- Customer Database
- Dashboard Creation
- Data Synchronisation
- Data Visualisation
- Discount Management
- Electronic Signature
- Employee Management
- Gift Card Management
- Inventory Management
- Inventory Tracking
- Invoice Management
- Layaway Management
- Loyalty Program
- Mobile Access
- Multi-Location
- Offline Access
- Order Management
- Order Processing
- Ordering Automation
- Payment Processing
- Payroll Management
- Performance Metrics
- Point of Sale (POS)
- Product Catalogue
- Promotions Management
- Purchase Order Management
- Purchasing & Receiving
- Real Time Analytics
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Receipt Management
- Reporting & Statistics
- Reporting/Analytics
- Restaurant POS
- Retail Inventory Management
- Retail Management
- Retail POS
- Returns Management
- Role-Based Permissions
- Sales Reports
- Separate Checks
- Split Checks
- Stock Management
- Table Management
- Third Party Integrations
- Time Clock
- Timesheet Management
- Touch Screen
- Transaction History
- User Management
- eCommerce Management
Alternatives
PDQ POS
eHopper
Odoo
GoFrugal
Reviews
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- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Excellent POS system for various types of business, expecially hospitality ones
Reviewed on 21/7/2018
Pros
- great 24/7 support team
- elastic SAAS solution that can be customised for various business needs
- cloud-based solution that can work on any device and any operating system
Cons
- pricing seems fine initially but the sales team constantly keep pushing for paid support plan - this might be expensive
- As this is a massive provider, you might sometimes wait a long time for your new features to be implemented
Response from Epos Now
Hello Wojciech,
Thank you for taking the time to leave us such a lovely review. I am so glad to hear that you have found our software to be so useful and that you have had the chance to speak to our excellent support team.
We are consistently improving our software based on customer feedback so do keep an eye out for our regular software releases.
If there is anymore feedback you would like to add we would love to hear from you at [email protected]
Kind Regards,
Naiomi
- Industry: Hospital & Health Care
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing
Reviewed on 8/2/2020
Great customer support, very easy to use brilliant for accountancy and amazing software
Great customer support, very easy to use brilliant for accountancy and amazing software
Pros
To be honest is pretty much nothing I consult with this software it is absolutely amazing I love the statistics on it the graphs all the financial information that you can gain and the simplicity of it all the amount of information you can extract about your business is Colossal.
Cons
Only downfall was the free tanning app. Not in-depth enough to move with the speed of our company growth. Tanning App was extremely basic. I approached them on many occasions to try and develop it further but it was not possible. There was no tanning applications that were able to integrate with it either. So I had to look for alternative software. Such a shame I really didn’t want to move from Epos now.
- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
If in Australia and in hospitality - do not buy this system
Reviewed on 2/3/2021
Although the Australian Eposnow team try to help and are friendly, they are inexperienced and short...
Although the Australian Eposnow team try to help and are friendly, they are inexperienced and short staffed. It seems they are working business hours of 9-5pm on Queensland time, which does not suit Australian hospitality where the time zones are different for at least 6 months of the year; and businesses are open 6am until 9pm.
Pros
Ease of implementation
Inexpensive
Reporting
Apparent integration to existing banking systems
Cons
The support is only in QLD business hours. The integration with banking systems is not with Australian banks only Tyro. This software is only for retail businesses, and would be good; is not for hospitality venues - receipts are restrictive and are not set out for hospitality and the kitchen dockets are complicated and difficult to read.
- Industry: Health, Wellness & Fitness
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great tool for any business
Reviewed on 8/11/2019
This software has made my book keeping a thousand times easier.
This software has made my book keeping a thousand times easier.
Pros
I like that it is user friendly and the back office functions make my paperwork so much easier to navigate.
Cons
Slow to load and could have better options for integrating rewards and gift certificates.
- Industry: Retail
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Modifiable POS System that is easy to use, quick update availability, and economically friendly
Reviewed on 24/2/2017
When researching POS systems, I ran across a plethora of them out there. I set up online displays...
When researching POS systems, I ran across a plethora of them out there. I set up online displays where I could interact with different systems. The problem I encountered is that we are a hardware, tool, and lumberyard retail store. With this means thousands upon thousands of products, skus, and etc. In addition, lumber prices fluctuate weekly. As a result, we have to have the capability of easily modifying prices. From the 6 different POS systems I interacted with, Epos Now was the simplest, user-friendly, and MOST economical. In addition, the customer service and response time to questions before we ever purchased the system was almost instantaneous. When your livelihood depends on being able to make sells, update products, add products, create applicable categories, track sales, itemize most often sold products, track profit/loss margins, and etc., it is a necessity to have a company that will grow with you and teaches you how to continually grow. For us, Epos Now has been phenomenal. The quick customer response and having your own 'handler' so to speak is great! I seek assistance from (Epos Now representative), and he never fails. He is quick to respond, quick to offer aid, and he teaches the program. He isn't a fixer where you have to continually call to have the same issue fixed. He is an educator. He teaches me about the errors I create when I am utilizing the system, and he demonstrates how to solve the problem.
Pros
What I like most about the product is the simplistic layout, the fact that the system is economical, the ease of learning the system, the quick access to help when it is needed. If your POS system fails, you have to have access to help and Epos Now is there when you need it-you don’t have to wait days to hear back. Another feature that I love is the tracking and reports. I love that I can track what customers order and be able to send emails when customers make payments on their credit accounts is phenomenal. Our customers love this feature.
Cons
I wish the measurement was in standard measurements instead of metric. For example, we sell nails and screws by the pound, but in the system we don't have the option to choose pound, but it isn't the end of the world instead we set it up as l (liter) but when you establish the cost it doesn't matter if it is showing as l or lb because you set it up as cost per 1 unit-whatever unit you choose to use. This is the same issue with measurement instead of foot, there is a meter, but it is still manageable without the standard measurement. The only option currently with Epos Now is metric, but it is my understanding that standard measurement is coming soon.
Epos Now FAQs
Below are some frequently asked questions for Epos Now.Q. What type of pricing plans does Epos Now offer?
Epos Now offers the following pricing plans:
- Starting from: US$39.00/month
- Pricing model: Free, Subscription
- Free Trial: Available
30-day free trial, no credit card required. Standard: $39/month ($24/month for each additional register) Premium: $69/month ($45/month for each additional register) Enterprise: To receive a custom quote, contact Epos Now directly.
Q. What are the main features of Epos Now?
We do not have any information about Epos Now features
Q. Who are the typical users of Epos Now?
Epos Now has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+
Q. What languages does Epos Now support?
Epos Now supports the following languages:
English
Q. Does Epos Now support mobile devices?
Epos Now supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Epos Now integrate with?
Epos Now integrates with the following applications:
Deputy, Eventbrite, Feefo, Gmail, Google Calendar, Loyal Zoo, Mailchimp, Megaventory, PayPal, Quickbooks Online, Sage 50cloud, Salesforce Sales Cloud, Trustpilot, Wufoo, Xero, Zapier
Q. What level of support does Epos Now offer?
Epos Now offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Chat
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