Nintex

Nintex

Cloud-based digital workflow management automation platform

4.1/5 (57 reviews)

Nintex Overview

What is Nintex?

Nintex is a provider of digital solutions that replace and streamline traditional paper-based methods. With Nintex Workflow, business users up to enterprise level can fully automate workflow and content processes so that all employees and shareholders can connect, collaborate and work more efficiently. Nintex Workflow Cloud then takes those features and hosts the system within the cloud, centralizing access for multiple platforms and removing added deployment cost. Using clicks rather than any complex coding, business users and IT professionals alike can define complex workflows spanning multiple SaaS-based systems using drag and drop tools. The latest Workflow Cloud Designer features an intuitive design canvas, dropping in connectors for a growing selection of popular web services and applications.

In addition, the broader Nintex suite also covers Document Generation and Nintex Forms. The latter connects smart data inputs directly into workflows to make them easier to complete and faster to process. With Nintex Workflow handling the rules-based logic, Nintex Forms are themselves designed to accept content types, metadata, geolocation tagging, barcodes and photo attachments. What's more, each has been created to be viewed responsively across all platforms with alternative layouts optimized for iOS, Android, Windows and Windows Phone mobile apps. Nintex Hawkeye then enhances visibility into a process portfolio with the ability to drill down into filterable data with rich dashboard visualizations.

Nintex Overview

Pricing

Starting from
US$625.00/month

Pricing options

Free Trial
Subscription
Value for money

Workflow-based plans: $625 per month (starter pack of 5 workflows, plus 25 forms)

Enterprise-wide plans: $1665 per month (unlimited workflows and forms)


Nintex Features

Devices
Business size
S M L
Markets
Canada, Europe, Germany, Middle-East and Africa, United States
Supported Languages
English

Screenshots

Nintex screenshot: Nintex Forms feeds form-based information input directly back into a digital, paperless workflow
Nintex screenshot: Nintex Forms feeds form-based information input directly back into a digital, paperless workflow Nintex screenshot: A broad selection of connectors can be dropped in to support the communication between a host of popular third-party SaaS-based applications Nintex screenshot: Nintex Workflow Cloud Designer boasts an intuitive drag-and-drop design canvas for describing workflows that span multiple systems Nintex screenshot: Being a cloud-based solution, the Nintex software eliminates the need for any upfront setup and deployment costs Nintex screenshot: Create and serve workflow forms that look and behave the same across browsers and mobile devices Nintex screenshot: Nintex Hawkeye provides workflow analytics and visualizations to make a full business process portfolio more transparent

Nintex Reviews

Nintex Reviews

Overall rating
4.1
/
5 57 reviews
Excellent
21

Very good
22

Average
12

Poor
1

Terrible
1

Value for Money
3.6
Features
4.1
Ease of Use
4.1
Customer Support
3.6
75% recommended this app
Chadd S.

The Best Process Automation Tool on the Market

I've been an avid user of Nintex products since 2013. I started out as a basic user of the platform, to then building workflows and forms, to now consulting on it. Nintex is a really simple product to use. When you compare it other tools like SharePoint Designer Workflows/InfoPath, or even newer products from O365 like Flow/PowerApps, Nintex still stands above the rest. It's just a super simple product to use. A lot of the functionality is drag and drop. You can easily drag and drop controls into the designer. It's then easy to construct the settings within those action to fit your needs. The logic easily flows together. This can all be done without any in-depth IT experience. Any user in the company can be trained to use Nintex and create workflows and forms for their business needs.


Martie O.

NO CONTEST - seriously

My background: 3 years embedded 24/7 in the Nintex on-prem toolset building custom solutions in the financial services industry. During that time, Nintex became my go-to toolset for accomplishing the impossible. I was appointed to my current consulting position primarily as a result of that experience, and have functioned as a subject matter expert in this environment ever since.

Nintex has recently been placed under pressure from PowerApps & Flow, but Nintex outstrips every other offering I've ever worked with in the automation game. No other product I've tried can handle the level of complexity Nintex handles with ease.

Companies evaluate automation purely on price point, but they are unaware of the hidden costs PowerApps & Flow bring about. For example: if you want to roll out an app to the entire enterprise and all your clients, it would cost you 1 Nintex form and 1 workflow because the product is powerful / stable enough to combine the output of a dozen Flows into a single Nintex workflow, but if you build the same app on PowerApps / Flow, every single user needs to be individually licensed for those products. Bye bye cheap licences for non-power-users. This little nugget is seldom shared with people who hold the cheque books. Please share this with them, very loudly and from all the roof tops.


Karen W.

Feedback from Daily User

Our business has massively benefited from the introduction of Nintex Forms and flow and have been able to take some of most cumbersome process and improve efficiencies significantly. We look forward to implementing some of the newer features in the future and possibly some other aspects of Nintex as a whole.


Verified Reviewer

Good product with poor account management

This review is for the Nintex Workflows on-prem server licenses. It does a better job than SharePoint Designer on the process automation in SharePoint and different applications/servers. However, due to the drama on the account management side and the higher pricing to the cloud, I will not consider implement it in the cloud environment.


Verified Reviewer

Review for Nintex Workflow only

Overall Nintex workflow has allowed us to streamline several business processes (including RMA, Shipping document creation, etc. ) in our manufacturing environment. Site workflows have improved data transparency to business users and owners. Note: Nintex workflow might be a solution for Nintex to fix their license renewal process!


Chadd S.
Industry: Information Technology & Services
Company size: 10,001+ Employees

The Best Process Automation Tool on the Market

Used Daily for 2+ years
Reviewed on 21/11/2019
Review Source: Capterra

I've been an avid user of Nintex products since 2013. I started out as a basic user of the platform, to then building workflows and forms, to now consulting on it. Nintex is a really simple product to use. When you compare it other tools like SharePoint Designer Workflows/InfoPath, or even newer products from O365 like Flow/PowerApps, Nintex still stands above the rest. It's just a super simple product to use. A lot of the functionality is drag and drop. You can easily drag and drop controls into the designer. It's then easy to construct the settings within those action to fit your needs. The logic easily flows together. This can all be done without any in-depth IT experience. Any user in the company can be trained to use Nintex and create workflows and forms for their business needs.

Pros

The entire Nintex suite is unlike any other process automation product out there. Not only is it a low-code, easy to use tool for building processes in environments like SharePoint or Salesforce, they have really started to expand their tool-set by offering tools to manage other things like process mapping, RPA, mobile. This list goes on. Nintex can do it all.

Cons

To be honest, there aren't many things I dislike about Nintex. One complaint I hear a lot from clients is the pricing of the tool. It can be expensive, but like you always hear, you get what you pay for.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Martie O.
Industry: Information Technology & Services
Company size: 51-200 Employees

NO CONTEST - seriously

Used Other for 2+ years
Reviewed on 28/11/2019
Review Source: Capterra

My background: 3 years embedded 24/7 in the Nintex on-prem toolset building custom solutions in the financial services industry. During that time, Nintex became my go-to toolset for accomplishing the impossible. I was appointed to my current consulting position primarily as a result of that experience, and have functioned as a subject matter expert in this environment ever since.

Nintex has recently been placed under pressure from PowerApps & Flow, but Nintex outstrips every other offering I've ever worked with in the automation game. No other product I've tried can handle the level of complexity Nintex handles with ease.

Companies evaluate automation purely on price point, but they are unaware of the hidden costs PowerApps & Flow bring about. For example: if you want to roll out an app to the entire enterprise and all your clients, it would cost you 1 Nintex form and 1 workflow because the product is powerful / stable enough to combine the output of a dozen Flows into a single Nintex workflow, but if you build the same app on PowerApps / Flow, every single user needs to be individually licensed for those products. Bye bye cheap licences for non-power-users. This little nugget is seldom shared with people who hold the cheque books. Please share this with them, very loudly and from all the roof tops.

Pros

Its sheer, unadulterated power. I've built single Nintex workflows where a dozen Flows couldn't do the same job in the same time, with the same level of efficiency. I also found it far easier to learn than Flow - I still hate that POS. It's hands-down the most efficient automation toolset I've ever used.

Cons

It's obviously difficult to match the on-prem power in an O365 world and there are functions in the on-prem space I'd dearly love to see duplicated across, but we all know that everything has an opportunity cost. In order to get some of the awesome new functionality in the O365 space, some of my favourite toys may need to be sacrificed.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Karen W.
Industry: Consumer Services
Company size: 501-1,000 Employees

Feedback from Daily User

Used Daily for 1+ year
Reviewed on 21/11/2019
Review Source: Capterra

Our business has massively benefited from the introduction of Nintex Forms and flow and have been able to take some of most cumbersome process and improve efficiencies significantly. We look forward to implementing some of the newer features in the future and possibly some other aspects of Nintex as a whole.

Pros

Simplicity in form creation, particularly with new version and the ease of linking to SharePoint lists. Love some of the new features I have seen and am waiting for everything to be in the SharePoint version. There are so many things i could say but as far as this type of product is concerned, in my opinion it is definitely the best.

Cons

Requirement to know code for some things. Most of it is there but when it comes to specifics then I find it hard to find the information I need to be able to achieve something. I also don't find help material logical and it takes a long to filter to find the exact answer to sometimes very simple questions. Also wish there were more workshop/training opportunities around SharePoint form creation and flow. Lastly, flow is extremely difficult to view and follow when they becomes large.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Semiconductors
Company size: 51-200 Employees

Good product with poor account management

Used Daily for 2+ years
Reviewed on 27/12/2019
Review Source: Capterra

This review is for the Nintex Workflows on-prem server licenses. It does a better job than SharePoint Designer on the process automation in SharePoint and different applications/servers. However, due to the drama on the account management side and the higher pricing to the cloud, I will not consider implement it in the cloud environment.

Pros

The workflow design canvas also works as a documentation platform for the project release or even the audit review. With the purchase of license, we can create unlimited workflows with the old pricing model. We learned the new subscription model prices based on the number of workflows on the cloud, and the price is higher than what we would like to afford. I am glad that we only use Nintex Workflows in the on-prem environment.

Cons

The thing that I dislike Nintex most is their horrendous customer service. Within a year of the license purchase, I have been contacted consistently with 6 different account managers and ALL of them wanted to know our company and learn how we used Nintex!?! Initially I talked to them, then I realized every of them is new to Nintex and I just kept repeating the same conversation to different account manager! This company has high employee turnover rate and is very unorganized. They provided me a wrong quote and blamed it to an employee no longer with the company. Though the quote had not expired, Nintex refused to honor it. After we paid. the tech support also issued our renewed server licenses to a wrong person... There is so much drama on the account / license management side of Nintex, which really ruins the reputation of their products.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 4.0/10

Verified Reviewer
Industry: Semiconductors
Company size: 51-200 Employees

Review for Nintex Workflow only

Used Daily for 2+ years
Reviewed on 3/12/2019
Review Source: Capterra

Overall Nintex workflow has allowed us to streamline several business processes (including RMA, Shipping document creation, etc. ) in our manufacturing environment. Site workflows have improved data transparency to business users and owners. Note: Nintex workflow might be a solution for Nintex to fix their license renewal process!

Pros

Visual workflow tool that is easier to use and troubleshoot that standard SPD workflows. In the past 3+ years myself and team have been able to achieve workflows that would not be able to be done with SPD: including pushing SP form data to word templates, site reporting workflows and interacting with excel spreadsheets.

Cons

Software is fine despite unexpected canceled workflows with poor guidance on why it canceled. Support / purchase and renewal process is not transparent. The renewal process is not straightforward and this year in particular we have gone through 5 different contacts (Nintex employees and Nintex 3rd party) to just renew our yearly license. Very confusing and frustrating for a simple process.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

User recommendation
7.6/10
Based on 57 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

Nintex Pricing

Nintex Pricing

Starting from
US$625.00/month
Free Trial
Subscription
Value for money

Workflow-based plans: $625 per month (starter pack of 5 workflows, plus 25 forms)

Enterprise-wide plans: $1665 per month (unlimited workflows and forms)

Workflow-based plans: $625 per month (starter pack of 5 workflows, plus 25 forms)

Enterprise-wide plans: $1665 per month (unlimited workflows and forms)

Value for Money
3.6/5
Based on 57 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Nintex Features

Nintex Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customisable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4.1/5
Based on 57 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Video Tutorials

Video Tutorials

Additional information for Nintex

Additional information for Nintex

Key features of Nintex

  • Alerts / notifications
  • App Studio support
  • Approval process control
  • Audit trailing
  • Business process analysis
  • Business process automation
  • Compliance management
  • Configurable workflow
  • Customizable dashboard
  • Data connectors
  • Data-driven analytics
  • Document generation
  • Document management
  • Drag and drop designer
  • Electronic workflow
  • Error notifications
  • Event monitoring
  • Forms management
  • Front-end behavior tracking
  • Graphical workflow editor
  • Help desk management
  • Label workflows
  • Mobile process management
  • Project management
  • Resource management
  • Statistical summaries
  • Workflow analytics
  • Workflow histories
  • Workflow management
  • Workflow reminders
  • Workflow tracking

Benefits

  • Nintex Workflow automates business workflows and processes, digitizing the traditionally paper-based handling, while Workflow Cloud hosts the system online to centralize access and simplify setup.
  • Workflow Cloud Designer promises an intuitive browser-based drag and drop environment for constructing potentially complex business workflows without the need for specialist coding knowledge.
  • Connectors can be dragged and dropped into a workflow, handling all the communication, authentication and encryption between an expanding collection of web-based SaaS solutions such as Adobe Sign, Box, Dropbox, Google Drive etc.
  • Designed for business users and IT professionals, Nintex Workflow aims to transform business processes by bringing together people, processes and content in a way that drives traceable collaboration.
  • Integration with modules such as Nintex Forms adds responsive web forms that feed information directly back into a paperless workflow, while Nintex Hawkeye provides visibility onto a process portfolio with data-driven analytics.
  • Nintex FAQs

    Nintex FAQs

    Below are some frequently asked questions for Nintex.

    Q. What type of pricing plans does Nintex offer?

    Nintex offers the following pricing plans:

    Starting from: US$625.00/month

    Pricing model: Subscription

    Free Trial: Available

    Workflow-based plans: $625 per month (starter pack of 5 workflows, plus 25 forms) Enterprise-wide plans: $1665 per month (unlimited workflows and forms)

    Q. What are the main features of Nintex?

    Nintex offers the following features:

    • Alerts / notifications
    • App Studio support
    • Approval process control
    • Audit trailing
    • Business process analysis
    • Business process automation
    • Compliance management
    • Configurable workflow
    • Customizable dashboard
    • Data connectors
    • Data-driven analytics
    • Document generation
    • Document management
    • Drag and drop designer
    • Electronic workflow
    • Error notifications
    • Event monitoring
    • Forms management
    • Front-end behavior tracking
    • Graphical workflow editor
    • Help desk management
    • Label workflows
    • Mobile process management
    • Project management
    • Resource management
    • Statistical summaries
    • Workflow analytics
    • Workflow histories
    • Workflow management
    • Workflow reminders
    • Workflow tracking

    Q. Who are the typical users of Nintex?

    Nintex has the following typical customers:

    Large Enterprises, Mid Size Business

    Q. What languages does Nintex support?

    Nintex supports the following languages:

    English

    Q. What type of pricing plans does Nintex offer?

    Nintex has the following pricing plans:

    Subscription

    Q. Does Nintex support mobile devices?

    We do not have any information about what devices Nintex supports

    Q. What other apps does Nintex integrate with?

    Nintex integrates with the following applications:

    Adobe Document Cloud, Dropbox, Mailchimp, Marketo, NetSuite, OneSpan Sign, Retently, ServiceNow, Twitter, Zendesk

    Q. What level of support does Nintex offer?

    Nintex offers the following support options:

    Online Support, Phone Support