Accelevents

Your affordable virtual event and registration platform

4.8 /5 (90 reviews) Write a Review!

Accelevents Overview

What is Accelevents?

Accelevents is an event ticketing and mobile fundraising system that offers event hosts of any kind a single platform for mobile fundraising and event ticketing or registration. Accelevents delivers a simple ticketing and fundraising solution.

In order to manage event ticketing effectively, Accelevents equips users with the tools to create custom event pages complete with different ticket tiers, prices and quantities. Utilizing the custom event page, Accelevents enables users to sell tickets quickly and conveniently. From the user’s event page, Accelevents allows guests to register for an event as well as purchase tickets. By providing users with a native mobile application on iOS and Android, Accelevents helps users manage event check-in efficiently.

Besides event ticketing, Accelevents facilitates mobile bidding and donations. By allowing users to submit bids and donations online or via text-message, Accelevents serves to promote a simple and accessible bidding process. Users can also create a custom donations page and add a personal story in order to engage with their audience. To further enhance the user experience, Accelevents employs automatic notifications to inform users when someone outbids them.

Accelevents Overview

Pricing

Starting from
US$1.00

Pricing options

Free Trial
One Time License
Value for money

For ticketing, we charge $1 per ticket plus 1% of the ticket sale amount. Credit card fees are 2.9% plus $.30 per transaction. For free tickets there are no fees. Both the ticketing and credit card processing fees can be passed on to your ticket buyers, making this a free service for you.

For an auctions, raffles, or fund a need campaigns we charge a $99 activation fee plus $1 per person who participates.


Accelevents Features

Devices
Business size
S M L
Markets
Australia, Canada, Europe, United Kingdom, United States
Supported Languages
English

Screenshots

Accelevents screenshot: Stay up to date with your event progress through our mobile app
Accelevents screenshot: Stay up to date with your event progress through our mobile app Accelevents screenshot: Build a custom event website Accelevents screenshot: Manage Event TIcketing Accelevents screenshot: Manage Event TIcketing Accelevents screenshot: Facilitate online and mobile bidding Accelevents screenshot: Accelevents screenshot: Build a custom event website Accelevents screenshot: Stay up to date with your event progress through our mobile app Accelevents screenshot: Facilitate online and mobile bidding Accelevents screenshot: Custom donation pages

Accelevents Reviews

Accelevents Reviews

Overall rating
4.8
/
5
Excellent
77

Very good
12

Average
1

Poor
0

Terrible
0

Value for Money
4.9
Features
4.6
Ease of Use
4.8
Customer Support
4.9
99% recommended this app
Kelly P.

Excellent online auction platform!

We have used Accelevents for 3 events, actually encompassing 8 different online auctions. They have been great to work with and very quick to answer questions. We are a small nonprofit in a smaller market, so we appreciate their low cost, but feel their product is top shelf. Our (not tech savvy) patrons have found the platform easy to navigate, and love the addition of mobile bidding to our events. We recommend them to every who asks about our experience, and will continue to use them.


Laura T.

Makes bidding easy!

Very good, easy to chat with an associate for assistance at any given time. I would definitely use this product again!


Mallorie M.

Customer Service Lacking

I called to speak to someone to get more information and he kept pushing me off, telling me to go to the website, and how they are too busy to take on an event of my size. Customer service was totally lacking. As someone who works in a client-facing role, I would probably be out of a job if I told one of my potential clients that we're too busy to help. This was a lost opportunity for a long-term relationship simply because they don't know how to make the client feel like their needs are important. In this day and age, customer service is everything. Accelevents needs to work on their approach if they want to gain and retain business.


Robyn F.

Was at the event but had to use my phone which was weird and asked me to confirm all the...

People bidding from home who selected buy it now pricing


Joanne A.

User-friendly, low-cost auction software

Overall experience has been great. Unlimited auction items with descriptions and images, easy online and text bidding, low cost, and all items, bidding history, and winners can be downloaded in a spreadsheet. Plus, Customer Service here can’t be beat.


Kelly P.
Industry: Nonprofit Organisation Management
Company size: 2-10 Employees

Excellent online auction platform!

Used Other for 1+ year
Reviewed on 6/9/2018
Review Source: Capterra

We have used Accelevents for 3 events, actually encompassing 8 different online auctions. They have been great to work with and very quick to answer questions. We are a small nonprofit in a smaller market, so we appreciate their low cost, but feel their product is top shelf. Our (not tech savvy) patrons have found the platform easy to navigate, and love the addition of mobile bidding to our events. We recommend them to every who asks about our experience, and will continue to use them.

Pros

Cost , ease of use for bidders, ease of use for staff

Cons

I wish you could more easily change the order of items once uploaded (more like a number system, like a Netflix wish list), and I wish that we had the option of sending out blanket notices to our bidders ("Auction closes in 10 minutes, place your best bid now," or a thank you to all bidders after the fact).

Response from Accelevents

Hi Kelly! Thanks for the continued support. We love hearing from repeat auction organizers. We've add a feature that let's you right click on an item to send it to the top or bottom of the list. I think that will help you out at your next event. We will check out the netflix wishlist too. As for sending out blasts to your bidders, you can do that from our new Contact module. Send us a message while setting up your next auction and we will walk you through it!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Laura T.
Industry: Events Services
Company size: 13-50 Employees

Makes bidding easy!

Used Other for 1-5 months
Reviewed on 25/9/2019
Review Source: Capterra

Very good, easy to chat with an associate for assistance at any given time. I would definitely use this product again!

Pros

It was easy to set up and upload all of our auction items. Once everything is in the system it is easy to make any changes or add things. The look of the website for the end-user is very nice! Everything is pretty customizable to fit your needs and the parameters of your auction. Plus taking care of the items after the auction closes is so easy! It automatically sends a link to individual who had the highest bid to finalize their payment and then that information automatically updates in the log. Then you can add notes if need be or manually alter information. Very quick and easy!

Cons

I wish there was an actual app to download. We had an event where people where having a hard time getting the URL to work, sometimes it would take refreshing the page 4-5 times to actually get to the site. It would have been nice if there was an app they could download and then just search for our event.

Response from Accelevents

Hi Laura, thanks for the feedback! We are excited to hear that your event was a success. The reason that we do not currently offer a mobile app is that we feel that people already have too many apps and do not want to download another app for just one night of bidding. We do have some tips on how people can easily access the auction site - http://support.accelevents.com/en/articles/3210709-how-will-my-guests-know-how-to-bid
We look forward to working with you again soon!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Mallorie M.
Industry: Education Management
Company size: 13-50 Employees

Customer Service Lacking

Used Other for Free Trial
Reviewed on 7/6/2020
Review Source: Capterra

I called to speak to someone to get more information and he kept pushing me off, telling me to go to the website, and how they are too busy to take on an event of my size. Customer service was totally lacking. As someone who works in a client-facing role, I would probably be out of a job if I told one of my potential clients that we're too busy to help. This was a lost opportunity for a long-term relationship simply because they don't know how to make the client feel like their needs are important. In this day and age, customer service is everything. Accelevents needs to work on their approach if they want to gain and retain business.

Pros

Their features really stood out to me while doing research to find an event platform service to use for our alumnae association's online events.

Cons

I did not get as far as testing the software due to the poor service I received.

Response from Accelevents

I am sorry to hear about your experience. If you read our other comments, you can see that customer service is our number one priority. That is why we were so clear with you from the beginning that your event (of 15 people which was really just a zoom call) was not a good fit for our platform. In an effort to provide the highest level of service to all of our clients, we are clear from the beginning on whether or not we are a good fit for your needs.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Robyn F.
Industry: Architecture & Planning
Company size: 13-50 Employees

Was at the event but had to use my phone which was weird and asked me to confirm all the information

Used Other for 1-5 months
Reviewed on 29/4/2018
Review Source: Capterra

People bidding from home who selected buy it now pricing

Pros

Ability for non attendees to bid
There are no other pros, and even non attendees had trouble.
There are no other pros. I would advise our group to use another mobile bid service, or have proxy bidding for those that cant attend

Cons

Didn't close, confusing, redundant info asked for. I was never outbid for any thing because people weren't bidding from home

Response from Accelevents

Hi Robyn - Thanks for your constructive feedback. While it is a new format to get used to, we have found that our clients actually love the element of bidding with their phone via text message. Our system allows for anyone to bid, even those who are unable to attend the event. For those who have trouble with the system, we offer a staff feature so that a staff member can bid on behalf of an event guests. I hope this help!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Joanne A.
Industry: Education Management
Company size: 13-50 Employees

User-friendly, low-cost auction software

Used Monthly for 2+ years
Reviewed on 9/5/2020
Review Source: Capterra

Overall experience has been great. Unlimited auction items with descriptions and images, easy online and text bidding, low cost, and all items, bidding history, and winners can be downloaded in a spreadsheet. Plus, Customer Service here can’t be beat.

Pros

Accelevents Auction Software is very easy to use and navigate. Our school has been using it for 4 years now. Unlimited number of items can be uploaded and there is an option to include multiple images of the item, indicate its value, number of units available, and whether it’s a Live item. If you have the same items from year to year, you can move them over from your previous events to the new event. Ticketing, Fund-A-Need, Raffle, and Text-To-Give modules are also available. You only pay for what you need. The customer service is here incredible---you ask a question in the chat and within a couple of minutes, you receive a response! No matter what time of day you ask (weekend, too)! The first year we used the software, we had a couple of glitches during the event, but I went on the chat and within minutes, it was all taken care of (and this at 9:30 at night). That’s what sold me to return.

Cons

There aren’t really any cons---except with the automatic save. You need to remember to refresh your page to make sure that changes you made were actually saved. Sometimes, it looks like it’s saved but isn’t. I think this happens more as your list of auction items grow.

Response from Accelevents

Hi Joanne,

We are so happy to hear that you had a great experience! Looking forward to workign with you again soon!

-Jon

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9.6/10
Based on 90 user ratings
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Accelevents Pricing

Accelevents Pricing

Starting from
US$1.00
Free Trial
One Time License
Value for money

For ticketing, we charge $1 per ticket plus 1% of the ticket sale amount. Credit card fees are 2.9% plus $.30 per transaction. For free tickets there are no fees. Both the ticketing and credit card processing fees can be passed on to your ticket buyers, making this a free service for you.

For an auctions, raffles, or fund a need campaigns we charge a $99 activation fee plus $1 per person who participates.

For ticketing, we charge $1 per ticket plus 1% of the ticket sale amount. Credit card fees are 2.9% plus $.30 per transaction. For free tickets there are no fees. Both the ticketing and credit card processing fees can be passed on to your ticket buyers, making this a free service for you.

For an auctions, raffles, or fund a need campaigns we charge a $99 activation fee plus $1 per person who participates.

Value for Money
4.9/5
Based on 90 user ratings
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Accelevents Features

Accelevents Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Calendar Management
Contact Database
Contact Management
Custom Fields
Customer Database
Customisable Branding
Customisable Reporting
Customisable Templates
Data Import/Export
Electronic Payments
Email Integration
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
4.6/5
Based on 90 user ratings
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Categories

Additional information for Accelevents

Additional information for Accelevents

Key features of Accelevents

  • Attendance management
  • Automatic notifications
  • Contribution tracking
  • Credit card payments
  • Custom event page
  • Customizable branding
  • Data export
  • Event management
  • Event ticketing
  • Host dashboard
  • Interactive item catalog
  • Mobile notifications
  • Native mobile apps
  • Payment processing
  • Performance tracking
  • Pledge management
  • Real time monitoring
  • Real time updates
  • Registration management
  • Sales progress tracking
  • Sealed bid auction
  • Ticket management
  • Ticket price management

Benefits

  • Accelevents offers an end-to-end event solution, from event ticketing and registration to mobile and online fundraising. We provide 24/7 live customer service.

  • Accelevents facilitates mobile Silent Auctions,Fund a Need and Text to Give programs, and online donation capabilities.

  • The platform promotes mobile bidding, enabling users to submit bids quickly and conveniently via text-message.

  • Accelevents offers custom event pages, helping users to create personalized fundraising events simply and efficiently.

  • Automatic notifications serve to inform users instantly when they have been outbid or need to buy more raffle tickets.

  • Accelevents FAQs

    Accelevents FAQs

    Below are some frequently asked questions for Accelevents.

    Q. What type of pricing plans does Accelevents offer?

    Accelevents offers the following pricing plans:

    Starting from: US$1.00

    Pricing model: One Time License

    Free Trial: Available

    For ticketing, we charge $1 per ticket plus 1% of the ticket sale amount. Credit card fees are 2.9% plus $.30 per transaction. For free tickets there are no fees. Both the ticketing and credit card processing fees can be passed on to your ticket buyers, making this a free service for you. For an auctions, raffles, or fund a need campaigns we charge a $99 activation fee plus $1 per person who participates.

    Q. What are the main features of Accelevents?

    Accelevents offers the following features:

    • Attendance management
    • Automatic notifications
    • Contribution tracking
    • Credit card payments
    • Custom event page
    • Customizable branding
    • Data export
    • Event management
    • Event ticketing
    • Host dashboard
    • Interactive item catalog
    • Mobile notifications
    • Native mobile apps
    • Payment processing
    • Performance tracking
    • Pledge management
    • Real time monitoring
    • Real time updates
    • Registration management
    • Sales progress tracking
    • Sealed bid auction
    • Ticket management
    • Ticket price management

    Q. Who are the typical users of Accelevents?

    Accelevents has the following typical customers:

    Large Enterprises, Mid Size Business, Non Profit, Small Business

    Q. What languages does Accelevents support?

    Accelevents supports the following languages:

    English

    Q. What type of pricing plans does Accelevents offer?

    Accelevents has the following pricing plans:

    One Time License

    Q. Does Accelevents support mobile devices?

    Accelevents supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Accelevents integrate with?

    Accelevents integrates with the following applications:

    EventMobi, Facebook, Google Analytics, HubSpot CRM, QuickBooks Online, Salesforce App Cloud, SendGrid, Square Point of Sale, Stripe, Zapier

    Q. What level of support does Accelevents offer?

    Accelevents offers the following support options:

    Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials