---
description: Learn how QualityQuest can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
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title: QualityQuest Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/841/complaint-management/software) > [QualityQuest](/software/107333/compliancequest)

# QualityQuest

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> ComplianceQuest is an AI-powered, cloud-based Quality Management System (QMS) that helps organizations streamline quality processes, improve compliance, strengthen traceability, and drive continuous improvement across the enterprise.
> 
> Verdict: Rated **4.6/5** by 112 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of QualityQuest

&#10;  Move from Reactive to Proactive Quality with CQ.AI&#10;  Use purpose-built AI to accelerate investigations, identify recurring issues, surface trends, recommend next actions, and reduce manual work across quality processes.&#10;&#10;&#10;&#10;  Improve Compliance \&amp; Audit Readiness&#10;  Standardize quality processes, maintain complete audit trails, automate approvals, and keep teams inspection-ready with real-time visibility.&#10;&#10;&#10;&#10;  Accelerate CAPA \&amp; Issue Resolution&#10;  Capture, investigate, and resolve nonconformances, deviations, complaints, audit findings, and CAPAs through connected, structured workflows.&#10;&#10;&#10;&#10;  Strengthen End-to-End Quality Traceability&#10;  Connect CAPA, audits, complaints, inspections, change, documents, training, and risk to maintain complete traceability across the quality lifecycle.&#10;&#10;&#10;&#10;  Drive Continuous Quality Improvement&#10;  Use real-time dashboards, connected metrics, and trend insights to identify recurring issues earlier and continuously improve quality performance.&#10;

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 112 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ComplianceQuest
- **Founded**: 2013

## Commercial Context

- **Starting Price**: US$30.00
- **Pricing model**: Per User
- **Pricing Details**: ComplianceQuest starts at $30/user/month. &#10;&#10;Contact info@compliancequest.com directly for detailed pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Australia, Austria, Bahrain, Belgium, Brazil, Canada, China, Costa Rica, Denmark, Finland, Germany, India, Ireland, Israel, Italy, Japan, Jordan, Kuwait, Lebanon, Malaysia and 17 more

## Features

- API
- Access Controls/Permissions
- Accident Investigation
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Audit Management
- Audit Planning
- Audit Trail
- Autonomous Task Execution
- Bills of Material
- Calendar Management
- Calibration Management
- Case Management
- Change Management
- Change Planning

## Integrations (10 total)

- 1CRM
- Accounting ASAP
- NetSuite
- Oracle CRM On Demand
- Professional Services Cloud
- Rootstock Manufacturing ERP
- SAP Customer Experience
- Salesforce Platform
- Salesforce Sales Cloud
- Salesforce Service Cloud

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Complaint Management Software](https://www.getapp.ie/directory/841/complaint-management/software)

## Related Categories

- [Complaint Management Software](https://www.getapp.ie/directory/841/complaint-management/software)
- [Quality Management Software](https://www.getapp.ie/directory/144/quality-management/software)
- [EHS Management Software](https://www.getapp.ie/directory/699/ehs/software)
- [Safety Management Software](https://www.getapp.ie/directory/1447/safety-management/software)
- [Document Control Software](https://www.getapp.ie/directory/1175/document-control/software)

## Alternatives

1. [Isolocity](https://www.getapp.ie/software/124867/isolocity) — 4.6/5 (67 reviews)
2. [Mitti (by SafetyCulture)](https://www.getapp.ie/software/102403/iauditor) — 4.6/5 (355 reviews)
3. [MasterControl Quality Excellence](https://www.getapp.ie/software/104305/mastercontrol) — 4.5/5 (540 reviews)
4. [KAWAK](https://www.getapp.ie/software/2060913/kawak) — 4.6/5 (346 reviews)
5. [QT9 QMS](https://www.getapp.ie/software/105047/qt9-quality-management) — 4.8/5 (125 reviews)

## Reviews

### "Great EQMS Platform" — 5.0/5

> **Phani** | *12 October 2023* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: CQ EQMS provides a user with Great to their quality data through its great data visualization and Quality Management.
> 
> **Cons**: No features are missing in this platform which is very carefully designed and have all aspects to serve.

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### "Compliance Quest has it all" — 5.0/5

> **Verified Reviewer** | *6 March 2023* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: This system has it all. We are running off a very old legacy (partially house built) system. CQ is completely cloud based (so no need for VPN) and has all the features (then some) that we are looking for. I love that we can now add questions to make sure the user actually read the training documents. The automated approval process for document control is really nice instead of doing it via email or docusign at this point. They also added a project management system with the latest version that we are looking forward to looking into. They are constantly making changes to the system to keep it up-to-date. This is good an bad, but was very happy when they moved away from visual force pages to lightning.
> 
> **Cons**: There is a lot of configuration that has to be done to set this up, but this is likely the same across the board for this type of software. My biggest complaint is they don't make things customizable. This is one of the great things about salesforce, but they decided to go in a way that prevents customizing page layouts and edit screens without getting them to make the changes. In some areas I can understand why they would do it this way, but we have other software that uses field sets to allow us to change fields on the page/edit page. You can only use the Salesforce Lightning interface with this software now. Which really sucks for us, as we have some software that hasn't (and likely will not) move to lightning unless Salesforce decommissions classic. This forces our users that use the other software that may not work in lightning, to switch back and forth.
> 
> CQ support is great and usually very quick to answer and resolve our issues (most of them user and training issues). The software is very robust, but not as customizable as you would think for being on the Salesforce platform.

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### "Great Features, not Great Support or Cost" — 2.0/5

> **Audra** | *20 September 2023* | Consumer Electronics | Recommendation rating: 2.0/10
> 
> **Pros**: We utilize ComplianceQuest for the Document Management component of our ISO Certifications. The system has all of the controls (and then some) necessary within a document management system. We liked the fact that beyond document management, CQ has the ability to send out and record trainings linked at a document level, which other SW platforms do not have.
> 
> **Cons**: Whenever we encounter a critical bug, it takes a year or longer to resolve with CQ. The support and escalation are just not there when it is needed most. There is a substantial fee associated with the cost of this platform which is yearly.
> 
> We are solving our current document management system needs by having CQ implemented. However, because of lack of support and cost are looking for different document management options.

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### "Out of 17 vendors, ComplianceQuest (CQ) was the solution for us." — 5.0/5

> **Verified Reviewer** | *24 May 2018* | Recommendation rating: 10.0/10
> 
> **Pros**: System Integrations with other systems&#13;&#10;Customization&#13;&#10;Configurable&#13;&#10;User Automation &#13;&#10;CQ helped us pull in our historical data from 5 other systems.  So now we have one system of record.&#13;&#10;Everyone is very knowledgeable&#13;&#10;Support was very fast&#13;&#10;Their out of the box system is really all that is needed, but it is highly customizable and configurable.
> 
> **Cons**: From our side we wanted to customize everything, which was possible, but not recommended by CQ.  We did do some customization that had to be rolled back, but that was on us.
> 
> We went through a very detailed selection process when we decided to replace our other Quality Management System.  Out of 17 vendors, ComplianceQuest (CQ) was the solution for us.  &#13;&#10;&#13;&#10;Began planning in April of 2017, implementing in May 2017  and went live with our first module the first part of September of 2017, with Document Management.  We have since been adding modules one at a time.  Currently working on our Audit Module, next will be Training Module which will provide eLearning (Scorm) content to the entire enterprise.  We have several more modules to go after this, but i expect it to be as smooth as the first and look forward to our continued work together.&#13;&#10;&#13;&#10;CQ has very highly skilled and knowledgeable people working on our project to make sure we have what we need and when it is needed.  CQ is by far one of the best Quality Management Systems i have seen and or worked with.   We liked the fact that it allowed for customization and configuration changes, but don't over think any of that.  CQ's out of the box solution is great as it is.  If your company has never had a Quality Management System, then it would be a good idea to go with their out of the box solution as it is almost perfect, if not perfect.  We had a system in place when we purchased CQ so they helped us configure it so our employees understood it easily without to many changes.  But most importantly they were able to take all of our data from the old system and pull it into the new system and we kept all of our historical records.  They also helped us transfer all of our Historical Training records from 2 other system.  At the end of our work together they will also be pulling all of our CAPA and Non Conformance's from yet another system, which i suspect will be an easy task for them.&#13;&#10;&#13;&#10;Honestly i couldn't recommend a better system or a better group of people to work with.  Keep up the good work CQ, we have a couple more years to go\!

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### "A Powerful Tool for Enhancement" — 5.0/5

> **Panduranga Vithal** | *12 October 2023* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Complianace Quest is not just an EQMS but also gives us complete end-to-end processes, making us highly efficient and effective.
> 
> **Cons**: The user interface is Quiet difficult for user friendliness for the first time user's. After using it sometime, it gets set.

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## Links

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| pt | <https://www.getapp.com.br/software/107333/compliancequest> |
| pt-PT | <https://www.getapp.pt/software/107333/compliancequest> |

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