talech

3.9 (333)
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Increase sales and grow your business with talech POS

About talech

talech is an iPad point of sale (POS) system which includes tools for taking orders, managing inventory, processing payments, running promotions, tracking employee hours, taking and managing appointments and timed-service and more. The software is suitable for a range of restaurants and bars - full service restaurants, bars, cafes, casual dining & quick service restaurants, outdoor venues - retail outlets including apparel stores and service businesses such as salons, hairdressers, spas, nail bars, barbers, pet grooming and so many more.

talech allows users to manage their inventory in real-time, with the ability to add products and edit costs, prices, and quantities. In retail outlets, barcode labels can be printed and barcodes can be scanned to add items to orders, and product variations can be created for different sizes or colors. For restaurants, talech can connect to multiple printers, allowing users to send orders to kitchen and bar printers. Bills can be split, part-closed and left open for other customers. For services, appointment scheduling is available alongside timed-services, a customer-facing booking website and staff profiles to showcase your services. Across the board, multiple payment types can be accepted, including cash, checks, credit cards, and gift cards. Discounts can be applied to whole orders or individual items when running promotions, with options for dollar value and percentage discounts, and users can view a detailed breakdown of the discounts applied across all orders. Detailed reports give users insight into sales, transactions, top-selling products, and employee performance, allowing the identification of patterns or trends. Daily summaries are also generated at the end of every day.

talech includes an integrated time clock, which allows employees to click in and out at the POS and generates timesheet reports, enabling users to track the hours worked. Employee permissions can be used to control who is given access to the cash drawer, and users can track all transactions including pay-ins, payouts, and drops.


Key benefits of talech

  • An integrated time clock allows employees to clock in and out through the POS, and users can track employee hours through timesheet reports.

  • Split-bill payments can be processed, and users can accept payments by cash, check, credit cards, and gift cards.

  • Sales and promotions can be created and discounts applied to entire orders or individual products, with options for percentage and dollar value discounts.

  • Employee permissions give users control over who can access the cash drawer, and all transactions can be tracked, including pay-ins, payouts, voids, and drops.

  • Daily summaries give users insight into business performance at the end of the day, and detailed sales and transaction trend reports allow users to identify patterns in their data.

  • Images

    talech Software - talech allows users to manage inventory and edit product information in real-time
    talech Software - Orders can be modified and customized in talech
    talech Software - Multiple discounts can be created and applied to whole orders or individual items
    talech Software - Users can accept multiple payment methods, including cash, checks, and credit cards, and talech also supports split payments
    talech Software - All transactions in and out of the cash drawer can be tracked
    talech Software - The integrated time clock allows employees to clock in and out at the point of sale
    talech Software - A range of reports on sales, transactions, products, and employee performance can be generated in talech
    talech Software - Users can select the date range for their reports, including custom periods
    talech Software - 9
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    talech Software - talech allows users to manage inventory and edit product information in real-time
    talech Software - Orders can be modified and customized in talech
    talech Software - Multiple discounts can be created and applied to whole orders or individual items
    talech Software - Users can accept multiple payment methods, including cash, checks, and credit cards, and talech also supports split payments
    talech Software - All transactions in and out of the cash drawer can be tracked
    talech Software - The integrated time clock allows employees to clock in and out at the point of sale
    talech Software - A range of reports on sales, transactions, products, and employee performance can be generated in talech
    talech Software - Users can select the date range for their reports, including custom periods
    talech Software - 9

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    Reviews

    Overall rating

    3.9 /5
    (333)
    Value for Money
    3.7/5
    Features
    3.6/5
    Ease of Use
    4.0/5
    Customer Support
    3.9/5

    Already have talech?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 333
    Ginny
    Overall rating
    • Industry: Retail
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    This Small Business Owner Is Happy!

    Reviewed on 1/11/2016

    I have been using Elo PayPoint and Talech for almost two years and I have be 110% pleased about the...

    I have been using Elo PayPoint and Talech for almost two years and I have be 110% pleased about the choice I made. My business had grown to the point where I needed a better way to manage sales, track inventory, review reports and continue to elevate the customer experience as a whole. Talech was the solution. The system is user friendly. Customer Service support is awesome. And I am happy. There is enough stressors in running a small business, my point-of-sale isn't one of them.

    Pros

    Ease of use, accurate reporting, appearance

    Cons

    The auto-correct when entering Custom Items. It's sneaky and changes a word to a more common one so I end up with interesting items on a receipt/report.

    Response from talech

    We're so happy to have you as a happy and long-time customer, Ginny. Thanks for sharing what is working and what could be better for you. I have passed along your feedback to the team. Please continue to share with us. We love hearing from you!

    John
    Overall rating
    • Industry: Food & Beverages
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Excellent Platform, Easily Manageable

    Reviewed on 15/11/2016

    We have been using Talech for about 2 years now to run our Tasting Room attached to our brewery's...

    We have been using Talech for about 2 years now to run our Tasting Room attached to our brewery's production area. The overall experience has been very positive, and the platform is excellent for managing the menu list, structure, and for culling information for reporting from a distance.

    I myself (the primary managing owner) operate the platform from Omaha, NE. My business is in Washington State, some 1600 miles away. And the ease of use of Talech, the customizability, and the adaptability of the team running the program from the Talech side are splendid.

    The only real issues we've had tend to be more related to the specific processor used (we use Elavon), or the local internet connectability.

    The reporting available in the system is very powerful, and new little tweaks are coming out on a constant basis to improve the utility of the system for the needs of the small business owner.

    Talech support is also available 24/7 on the phone, which is very helpful for businesses like mine that are open late into the evening.

    If you have any questions, please let me know - I have now ample experience with the system and would be happy to discuss its qualities.

    Pros

    Flexible, easy to understand, intuitive, easy to modify, easy to pull reports, manageable from a distance, continuously improving and updating.

    Cons

    Inability to have a common pool of inventory for different categories to pull from with respect to inventory management; new beta interfaces have splendid reporting capacity but need to become the standard rather than the tested exception.

    Response from talech

    Thanks for writing such a nice, detailed review, John. We're so glad that talech is working so well for you and your business. I have passed along your feedback, especially regarding inventory management, with the product team. We really appreciate feedback like that! Please continue to share - we love to hear from you!

    Mary Ann
    Overall rating
    • Industry: Food Production
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 2.0 /10

    I'm considering switching to a different POS system

    Reviewed on 1/11/2016

    At first, we all loved our new Talech POS. It is very easy to use and train new hires on. Then all...

    At first, we all loved our new Talech POS. It is very easy to use and train new hires on. Then all these updates rolled in and some of the features didn't work for us. First, employees were able to print out their daily time sheet that included their sales for the day. This was not a good thing for our company, because we work as a team and we have people on the sales floor making the sales and then people processing orders at the end of the day. Of course, processors would seem like they made the most money that day. I have tried to get this changed, but was told it couldn't happen in the near future, but it was noted. Then, we experienced some glitches in the discount button. last week, we tried to apply a 10% discount, and it would register as giving a discount in the $1000's. This was really frustrating and I haven't had a chance yet to call tech support. Shortly there after on a busy Thursday, we were unable to process credit cards because that option was down in the system. Luckily, we had an analog credit card machine that we were able to use. I tried calling tech support for 4 hours, and couldn't get through. We had to wait to process orders until the next day when the system was up and running again. Another thing we have issues with is finding tickets to reference an open order. Apparently, it purges from the system after 3 months and we have to call tech support to retrieve it. There are a few other issues that I have that I am unable to articulate right now, but that is the bulk of my frustration with the program. Please take these responses into consideration. Having my concerns addressed and fixed would be amazing as I love this program and I want it to succeed so that my business can succeed as well. Thank you for taking the time to read my review. Please contact me to discuss further.

    Pros

    That it is cloud based and we use apple ipads

    Cons

    It is glitchy at times, the time sheet with individual employee sales needs to go.
    Purging 3 month old tickets and we can't find them unless we call tech support.

    Response from talech

    Thanks for sharing the feedback and chatting with us about your experience. We are checking on some features and will get back to you soon.

    Norma
    Overall rating
    • Industry: Restaurants
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Cheapseats need to approve

    Reviewed on 1/11/2016

    Hi I love the software its ease of use there are only 2 issues I have #1 that employees can delete...

    Hi I love the software its ease of use there are only 2 issues I have #1 that employees can delete and avoid easily and shouldn't be able to so lets say they put the order in they can slide the item over and delete/void with pass code employees shouldn't be able to delete/void ever unless they have the owners pass code..when we cant run credit cards its takes forever for your company to fix it you need a back up system ....Sat Oct 30 your system was down for like 3 hours ouch that hurts my restaurant :( get generator or something. I got to say your employees are GREAT!!! I BOW TO THEM they are nice, courteous on top of everything. So, so understanding I got to admit I have called maybe twice and I was a poop :( but your employees handle it well your are lucky to have such an awesome crew keep it up. I worked in customer escalation dept so I know how it is your bless I love you folks .... thank you for asking for my feedback I appreciate. Have a great day.

    Pros

    The ease of it so easy to use and understand.

    Cons

    It allows anyone to delete/void a product if the slide the item over so I know I have gotten lost dollars for it the system needs to require the owner pass code for this to avoid employees stealing from me.

    Response from talech

    Thank you for the review and feedback, Norma. We're glad to hear that you love the software. Thanks for letting us know about the 2 issues you've had - I've passed along your feedback to the team so we can continue to improve. Please continue to share with us - we love hearing from you!

    Brad
    Overall rating
    • Industry: Restaurants
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Good product for the price

    Reviewed on 23/8/2019

    Pros

    I like how easy it is to customize the interface of the iPad app. I can easily color coordinate sections and subsections, rearrange everything to fit our needs. I also love the online ordering system, we take on average a dozen online orders a day. There are of course things I wish we could change about the system, but overall, it does the job, and does it well!

    Cons

    Not a fan of the online ordering setup. If I wish to have a product hidden on our online store, it also hides it on our iPad, which does not work too well. The program is also very laggy when you first try to login, takes 5 seconds or so every time - just freezes. Also, if someone tries to tip us with a custom tip amount, sometimes the text box covers up the amount section - and we've had people almost tip us $2,000 multiple times - the box needs to be moved.

    Alternatives Considered

    Square Point of Sale

    Reasons for Switching to talech

    Because we knew one of the sales reps.
    Showing 5 reviews of 333 Read all reviews

    talech FAQs

    Below are some frequently asked questions for talech.

    talech offers the following pricing plans:

    • Starting from: €29.00
    • Pricing model: Free Version
    • Free Trial: Not Available

    talech Mobile comes no monthly software fees (card processing fees will apply) Monthly Plans: Starter: $29/month for the first device + $29/month for each additional device. Standard: $69/month for the first device + $29/month for each additional device. Premium: $99/month for the first device + $29/month for each additional device.

    talech has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500

    talech supports the following languages:

    English

    talech supports the following devices:

    iPad (Mobile)

    talech integrates with the following applications:

    Adobe Commerce, Homebase, Mailchimp, OneSaas, QuickBooks Online Advanced, Restaurant365, Shopify, Xero

    talech offers the following support options:

    Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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