talech Overview
What is talech?
talech is an iPad point of sale (POS) system which includes tools for taking orders, managing inventory, processing payments, running promotions, tracking employee hours, taking and managing appointments and timed-service and more. The software is suitable for a range of restaurants and bars - full service restaurants, bars, cafes, casual dining & quick service restaurants, outdoor venues - retail outlets including apparel stores and service businesses such as salons, hairdressers, spas, nail bars, barbers, pet grooming and so many more.
talech allows users to manage their inventory in real-time, with the ability to add products and edit costs, prices, and quantities. In retail outlets, barcode labels can be printed and barcodes can be scanned to add items to orders, and product variations can be created for different sizes or colors. For restaurants, talech can connect to multiple printers, allowing users to send orders to kitchen and bar printers. Bills can be split, part-closed and left open for other customers. For services, appointment scheduling is available alongside timed-services, a customer-facing booking website and staff profiles to showcase your services. Across the board, multiple payment types can be accepted, including cash, checks, credit cards, and gift cards. Discounts can be applied to whole orders or individual items when running promotions, with options for dollar value and percentage discounts, and users can view a detailed breakdown of the discounts applied across all orders. Detailed reports give users insight into sales, transactions, top-selling products, and employee performance, allowing the identification of patterns or trends. Daily summaries are also generated at the end of every day.
talech includes an integrated time clock, which allows employees to click in and out at the POS and generates timesheet reports, enabling users to track the hours worked. Employee permissions can be used to control who is given access to the cash drawer, and users can track all transactions including pay-ins, payouts, and drops.
talech Overview
Pricing
Pricing options
talech Mobile comes no monthly software fees (card processing fees will apply)
Monthly Plans:
Starter: $29/month for the first device + $29/month for each additional device.
Standard: $69/month for the first device + $29/month for each additional device.
Premium: $99/month for the first device + $29/month for each additional device.
talech Features
Media
talech Reviews
talech Reviews
I'm considering switching to a different POS system
At first, we all loved our new Talech POS. It is very easy to use and train new hires on. Then all these updates rolled in and some of the features didn't work for us. First, employees were able to print out their daily time sheet that included their sales for the day. This was not a good thing for our company, because we work as a team and we have people on the sales floor making the sales and then people processing orders at the end of the day. Of course, processors would seem like they made the most money that day. I have tried to get this changed, but was told it couldn't happen in the near future, but it was noted. Then, we experienced some glitches in the discount button. last week, we tried to apply a 10% discount, and it would register as giving a discount in the $1000's. This was really frustrating and I haven't had a chance yet to call tech support. Shortly there after on a busy Thursday, we were unable to process credit cards because that option was down in the system. Luckily, we had an analog credit card machine that we were able to use. I tried calling tech support for 4 hours, and couldn't get through. We had to wait to process orders until the next day when the system was up and running again. Another thing we have issues with is finding tickets to reference an open order. Apparently, it purges from the system after 3 months and we have to call tech support to retrieve it. There are a few other issues that I have that I am unable to articulate right now, but that is the bulk of my frustration with the program. Please take these responses into consideration. Having my concerns addressed and fixed would be amazing as I love this program and I want it to succeed so that my business can succeed as well. Thank you for taking the time to read my review. Please contact me to discuss further.
Works for simple to complex operations
We have used them with two separate businesses. One was a quick service, and the current one is a full service, fine dining environment. The register works with both of these. I was surprised at how easily we were able to expand and control our in-house systems. They have become so feature-rich over the years. Staff train quickly on it. Price point is competitive. Customer service is very good.
Owner of The 1000 Islands Cruet
Overall I think the software works great. I have one thing that would make it even better. It has to do with your discount part. You can't discount different items separately without going into each item being sold.
Example: I sell 3 size bottles of oil and vinegars. I run a special buy five and get one free on the smaller size is 60 ml. If that's all they buy it works great. The problem is running another discounts at the same time for other size bottles. (200 ml & 375 ml)
If I am running the above special (1 free bottle would be $6.95 discount) and I also am discounting all larger size oils and vinegars say 10%. The software will do the $6.95 plus the 10% all items. So the discount on the 60 ml bottle works out to be $6.95 + 10% not just the $6.95. Being able to do separate discounts for variations of each item would make it a lot better instead of having to go into each item and discount them individually when trying to keep different discounts separate. I know being a small business with a suggestion that this might not be practical cost wise. But making the modifications would also make it more attractive to any business. I would like to hear back from you if possible. I have spoken with numerous small business owners about your software and why it works so well. Keep up the great job! oh I love being able to run the reports anytime to see how sales are and what we need to do to improve them. Sincerely Tom
Compare overall rating with alternatives
Compare with alternatives
Love it
Pros
Easy to use many choices to choose from equipment wise and their support is amazing well worth it
Cons
Really I don't have an it's easy to use and any questions I had technical support answered them
talech Review
so so
Pros
the theory of it. the thought that i could do everything i was told it could easily and a low cost.
Cons
versatility or lack of versatility. i run into issues with contacts and open orders when i try to make changes. the website seems to be very touchy.
I'm considering switching to a different POS system
At first, we all loved our new Talech POS. It is very easy to use and train new hires on. Then all these updates rolled in and some of the features didn't work for us. First, employees were able to print out their daily time sheet that included their sales for the day. This was not a good thing for our company, because we work as a team and we have people on the sales floor making the sales and then people processing orders at the end of the day. Of course, processors would seem like they made the most money that day. I have tried to get this changed, but was told it couldn't happen in the near future, but it was noted. Then, we experienced some glitches in the discount button. last week, we tried to apply a 10% discount, and it would register as giving a discount in the $1000's. This was really frustrating and I haven't had a chance yet to call tech support. Shortly there after on a busy Thursday, we were unable to process credit cards because that option was down in the system. Luckily, we had an analog credit card machine that we were able to use. I tried calling tech support for 4 hours, and couldn't get through. We had to wait to process orders until the next day when the system was up and running again. Another thing we have issues with is finding tickets to reference an open order. Apparently, it purges from the system after 3 months and we have to call tech support to retrieve it. There are a few other issues that I have that I am unable to articulate right now, but that is the bulk of my frustration with the program. Please take these responses into consideration. Having my concerns addressed and fixed would be amazing as I love this program and I want it to succeed so that my business can succeed as well. Thank you for taking the time to read my review. Please contact me to discuss further.
Pros
That it is cloud based and we use apple ipads
Cons
It is glitchy at times, the time sheet with individual employee sales needs to go.
Purging 3 month old tickets and we can't find them unless we call tech support.
Response from talech
Thanks for sharing the feedback and chatting with us about your experience. We are checking on some features and will get back to you soon.
Works for simple to complex operations
We have used them with two separate businesses. One was a quick service, and the current one is a full service, fine dining environment. The register works with both of these. I was surprised at how easily we were able to expand and control our in-house systems. They have become so feature-rich over the years. Staff train quickly on it. Price point is competitive. Customer service is very good.
Pros
Discounting weekly specials - set once and done
Tagging for specific printers, discounts
Loyalty program
Reporting
Time Clck and time sheets
Online ordering
Table management
Cons
ICMP readers are sometimes an issue
Wish there was an integrated reservation system
Owner of The 1000 Islands Cruet
Overall I think the software works great. I have one thing that would make it even better. It has to do with your discount part. You can't discount different items separately without going into each item being sold.
Example: I sell 3 size bottles of oil and vinegars. I run a special buy five and get one free on the smaller size is 60 ml. If that's all they buy it works great. The problem is running another discounts at the same time for other size bottles. (200 ml & 375 ml)
If I am running the above special (1 free bottle would be $6.95 discount) and I also am discounting all larger size oils and vinegars say 10%. The software will do the $6.95 plus the 10% all items. So the discount on the 60 ml bottle works out to be $6.95 + 10% not just the $6.95. Being able to do separate discounts for variations of each item would make it a lot better instead of having to go into each item and discount them individually when trying to keep different discounts separate. I know being a small business with a suggestion that this might not be practical cost wise. But making the modifications would also make it more attractive to any business. I would like to hear back from you if possible. I have spoken with numerous small business owners about your software and why it works so well. Keep up the great job! oh I love being able to run the reports anytime to see how sales are and what we need to do to improve them. Sincerely Tom
Pros
Ease of use, reports, layout of pages, customer service.
Cons
limited discount ability.
Response from talech
Thomas, thank you so much for writing a review and providing such detailed feedback. I have shared your feedback regarding discounting with the product team. Please continue to share thoughts with us - we love to hear from you and really value your feedback. Thank you for being a customer!
Compare user recommendation rating with alternatives
Compare with alternatives
talech Pricing
talech Pricing
talech Mobile comes no monthly software fees (card processing fees will apply)
Monthly Plans:
Starter: $29/month for the first device + $29/month for each additional device.
Standard: $69/month for the first device + $29/month for each additional device.
Premium: $99/month for the first device + $29/month for each additional device.
talech Mobile comes no monthly software fees (card processing fees will apply)
Monthly Plans:
Starter: $29/month for the first device + $29/month for each additional device.
Standard: $69/month for the first device + $29/month for each additional device.
Premium: $99/month for the first device + $29/month for each additional device.
Compare value for money rating with alternatives
Compare with alternatives
talech Features
talech Features
Compare features rating with alternatives
Compare with alternatives
Categories
Additional information for talech
Additional information for talech
Key features of talech
- Automatic discounts
- Barcode printing & scanning
- Bill splitting
- Bulk product upload & edit
- Cash drawer management
- Customer behavior insights
- Customer database
- Daily summaries
- Discount & promotion management
- Employee management
- Employee permissions management
- Employee time tracking
- Gift card system
- Inventory alerts
- Inventory tracking
- Multi-location management
- Multiple payment methods
- Order printing
- Payment processing
- Product variations
- Purchase order management
- Real-time inventory management
- Sales reporting
- Timesheets
- Tipping
- Transaction trend analytics
Benefits
talech FAQs
talech FAQs
Below are some frequently asked questions for talech.
Q. What type of pricing plans does talech offer?
talech offers the following pricing plans:
Starting from: US$29.00/month
Pricing model: Free, Subscription
Free Trial: Not Available
talech Mobile comes no monthly software fees (card processing fees will apply) Monthly Plans: Starter: $29/month for the first device + $29/month for each additional device. Standard: $69/month for the first device + $29/month for each additional device. Premium: $99/month for the first device + $29/month for each additional device.
Q. What are the main features of talech?
talech offers the following features:
- Automatic discounts
- Barcode printing & scanning
- Bill splitting
- Bulk product upload & edit
- Cash drawer management
- Customer behavior insights
- Customer database
- Daily summaries
- Discount & promotion management
- Employee management
- Employee permissions management
- Employee time tracking
- Gift card system
- Inventory alerts
- Inventory tracking
- Multi-location management
- Multiple payment methods
- Order printing
- Payment processing
- Product variations
- Purchase order management
- Real-time inventory management
- Sales reporting
- Timesheets
- Tipping
- Transaction trend analytics
Q. Who are the typical users of talech?
talech has the following typical customers:
Small Business, Mid Size Business
Q. What languages does talech support?
talech supports the following languages:
English
Q. Does talech support mobile devices?
talech supports the following devices:
Android, iPhone
Q. What other apps does talech integrate with?
talech integrates with the following applications:
Deputy, Homebase, Hubworks Hostel Management, Magento Commerce, Mailchimp, MarginEdge, OneSaas, QuickBooks Online Advanced, Shopify, Xero
Q. What level of support does talech offer?
talech offers the following support options:
Phone Support, Online Support, Knowledge Base, Video Tutorials
