---
description: Learn how Bontact can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Bontact Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Bontact](/software/108297/bontact)

# Bontact

Canonical: https://www.getapp.ie/software/108297/bontact

> Bontact is a multi-channel communication platform that enables customers to contact businesses anytime, from any device through chat, phone call, email, messenger, SMS, and more. Bontact operates as a fully-customizable widget, ensuring all conversations are synced to a CRM or business tool.
> 
> Verdict: Rated **2.0/5** by 1 users. Top-rated for **Ease of Use**.

-----

## Overview

### Key benefits of Bontact

• Bontact enables customers to contact with sales reps through multiple channels such as texting, voice, messaging and web chat.

• Enables users to change the widget on the website to any 1 of 23 languages, or custom change the text.

• Allows users to sync data between their CRM and Bontact’s dashboard for more effective customer and lead management.

• The platform identifies visitors at the start of the conversation and sends transcripts and details to the user’s CRM for follow-up activities and tasks.

• Lets users track activity and measure and understand individual agent performance and customer satisfaction.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **2.0/5** | 1 Reviews |
| Ease of Use | 1.0/5 | Based on overall reviews |
| Customer Support | 1.0/5 | Based on overall reviews |
| Value for Money | 1.0/5 | Based on overall reviews |
| Features | 1.0/5 | Based on overall reviews |
| Recommendation percentage | 0% | (0/10 Likelihood to recommend) |

## About the vendor

- **Company**: Bontact
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$30.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: $30/month billed monthly or $54/month billed annually for 2 agent seats
$53/month billed monthly or $95/month billed annually for 3 agent seats
$119/month billed monthly or $286/month billed annually for 6 agent seats
$249/month billed monthly or $598/month billed annually for 1 0 agent seats
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Autoresponders
- CRM
- Canned Responses
- Chat/Messaging
- Contact Management
- Customisable Branding
- Multi-Channel Communication
- Offline Form
- Proactive Chat
- Real-Time Monitoring
- Third-Party Integrations
- Transfers/Routing

## Integrations (11 total)

- FreshBooks
- Freshdesk
- Insightly
- Meta for Business
- Nimble
- Salesforce Sales Cloud
- Slack
- SugarCRM
- Telegram
- Zendesk Suite
- Zoho CRM

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.getapp.ie/directory/561/live-chat/software)

## Alternatives

1. [Click2Magic](https://www.getapp.ie/software/2045751/click2magic) — 5.0/5 (1 reviews)
2. [Uptok](https://www.getapp.ie/software/2049102/uptok) — 5.0/5 (1 reviews)

## Reviews

### "TERRIBLE customer service" — 2.0/5

> **Verified Reviewer** | *4 November 2019* | Law Practice | Recommendation rating: 0.0/10
> 
> **Pros**: Nothing.  Given what is currently on the market in this sphere, I would never go with Contact.
> 
> **Cons**: The complete lack of adequate customer support and responsiveness.  I sent FOUR emails with NO responses other than an auto-acknowledgement that they received the communication.
> 
> Terrible.  Do not use their product - there are DOZENS of good alternatives out there.

## Links

- [View on GetApp](https://www.getapp.ie/software/108297/bontact)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/bontact/> |
| en-AE | <https://www.getapp.ae/software/108297/bontact> |
| en-AU | <https://www.getapp.com.au/software/108297/bontact> |
| en-CA | <https://www.getapp.ca/software/108297/bontact> |
| en-GB | <https://www.getapp.co.uk/software/108297/bontact> |
| en-IE | <https://www.getapp.ie/software/108297/bontact> |
| en-NZ | <https://www.getapp.co.nz/software/108297/bontact> |
| en-SG | <https://www.getapp.sg/software/108297/bontact> |
| en-ZA | <https://www.getapp.za.com/software/108297/bontact> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Ireland","address":{"@type":"PostalAddress","addressLocality":"Dublin","addressRegion":"D","postalCode":"D02 NP94","streetAddress":"2 Park Place, 3rd Floor, Hatch St Dublin, D02 NP94 Ireland"},"description":"Review, Compare and Evaluate small business software. GetApp Ireland has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.ie","url":"https://www.getapp.ie/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.ie/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Bontact","description":"Bontact is a multi-channel communication platform that enables customers to contact businesses anytime, from any device through chat, phone call, email, messenger, SMS, and more. The platform allows users to track activity and measure individual agent performance. Using the dashboard widget appearance wizard, users can manage the widget's position, color, look and placement in just one click. The SMS interaction feature enables customers to communicate with company chat agents via text messages. Users can request information from visitors before starting the chat. This enables users to sort through chat requests, prioritize high-value customers, and assign representatives to relevant inquiries. Bontact features a mobile-optimized customer chat window that automatically detects when customers are on mobile devices. It allows visitors to seamlessly interact with company agents across all channels directly from their mobile device.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b42163af-ce10-4c8e-bf04-f2a9ca33d890.png","url":"https://www.getapp.ie/software/108297/bontact","@id":"https://www.getapp.ie/software/108297/bontact#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":2.0,"bestRating":5,"ratingCount":1},"offers":{"price":"30","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.ie/software/108297/bontact#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/561/live-chat/software","@type":"ListItem"},{"name":"Bontact","position":3,"item":"/software/108297/bontact","@type":"ListItem"}]}]}
</script>