--- description: Learn how Canny can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Canny Price, Reviews & Ratings | GetApp Ireland 2026 --- Breadcrumb: [Home](/) > [Review Management Software](/directory/575/feedback-and-reviews-management/software) > [Canny](/software/108461/canny) # Canny Canonical: https://www.getapp.ie/software/108461/canny Page: 1 / 4\ Next: [Next page](https://www.getapp.ie/software/108461/canny?page=2) > Canny helps product teams to collect and organize user feedback and feature requests to better understand customer needs, and prioritize their product roadmap > > Verdict: Rated **4.6/5** by 76 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Canny Spend less time supporting users through email or live chat, and accept feedback and feature requests via Canny. Collect and organize feedback automatically and keep track of which customers want which features. Keep customers updated via email, on the status of their feature requests. Inform your product decisions with organized user feedback, comments and votes. Implement a widget seamlessly into your product and build a community of users around it. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 76 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Canny - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Start out with our Free plan, and scale as needed as you get more feedback. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - API - Alerts/Notifications - Bills of Material - CRM - Chat/Messaging - Collaboration Tools - Commenting/Notes - Customer Segmentation - Customisable Branding - Discussions/Forums - Feedback Management - Idea Management - Idea Ranking - Ideation - Innovation Management - Multi-Channel Data Collection - Polls/Voting - Predictive Analytics - Prioritisation - Product Lifecycle Management ## Integrations (15 total) - Asana - ClickUp - Discord - GitHub - Google Chrome - HubSpot CRM - Intercom - Jira - Microsoft Entra ID - Microsoft Teams - Okta - OneLogin - Segment - Slack - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Review Management Software](https://www.getapp.ie/directory/575/feedback-and-reviews-management/software) ## Related Categories - [Review Management Software](https://www.getapp.ie/directory/575/feedback-and-reviews-management/software) - [Idea Management Software](https://www.getapp.ie/directory/588/idea-management/software) - [Customer Satisfaction Software](https://www.getapp.ie/directory/1029/customer-satisfaction/software) - [Nonprofit Project Management Software](https://www.getapp.ie/directory/2875/project-management-software-for-nonprofits/software) - [Customer Experience Software](https://www.getapp.ie/directory/601/customer-experience/software) ## Alternatives 1. [LiveAgent](https://www.getapp.ie/software/91301/liveagent) — 4.7/5 (1754 reviews) 2. [Zoho CRM](https://www.getapp.ie/software/9908/zoho-crm) — 4.3/5 (6964 reviews) 3. [LiveChat](https://www.getapp.ie/software/8385/livechat) — 4.6/5 (1715 reviews) 4. [Wati](https://www.getapp.ie/software/2068239/wati) — 4.6/5 (202 reviews) 5. [Intercom](https://www.getapp.ie/software/91379/intercom) — 4.5/5 (1131 reviews) ## Reviews ### "Canny get 5 stars from me\!" — 5.0/5 > **Ben** | *19 January 2026* | Logistics & Supply Chain | Recommendation rating: 7.0/10 > > **Pros**: I like the user friendly UI design, as well as the ability to collaborate over multiple boards. Being able to obtain feedback from users in real time and collate it will be game changer for us\! > > **Cons**: The learning curve was a little steep initially, probably just needed to spend more time in the onboarding. Overall still a really strong product with no real weaknesses that I've found > > Overall, I've been impressed with Canny's clean UI, the public roadmap, the customizability and the onboarding process. ----- ### "Canny is really the best by far (beats email and chat support)" — 5.0/5 > **Jahanzeb** | *8 April 2020* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: With email or chat support, you’ll likely have the same conversation many times (in some cases, hundreds of times), which doesn’t help your users (your finite resources could be spent on work that actually benefits them). What Canny does is subtle but profound. With a public forum allows people to create \& upvote posts, and updates users on progress on each post, we can now have just one conversation with everyone affected by an issue, instead of 100+ conversations on the same topic. Customers can also potentially help each other out (great for a small team). And it gives transparency on how we work and how quickly we solve issues for the community. > > **Cons**: There are a few features it would be nice to add, which are already on Canny’s feature request list (Canny uses Canny, which is great). So I’m confident that over time, it’ll become even better than it already is (and it’s already quite great\!). > > Gives us a scalable way of having direct relationships with our customers. ----- ### "Beware - they refuse to listen to top-voted feedback" — 1.0/5 > **Amit** | *3 February 2020* | Computer Software | Recommendation rating: 0.0/10 > > **Pros**: UI seems nice, shame about the rest (see the cons section) > > **Cons**: The company bills itself as feedback software, and to dog-food their software, they take on feedback on a public forum which is on their website. One of the top-voted features on their public roadmap is to remove their intrusive "Powered by" branding. In our comms with their people - they flat out refused to remove their branding - despite the number of votes for people wanting that, and despite the fact that we said we would pay much more. > > I would look elsewhere immediately - Canny seems like a club that pretends to take "open feedback" but they delete feedback they don't agree with, and refuse to listen to their own open, voting system. ----- ### "Intuitive way to collect and act on feedback" — 4.0/5 > **Verified Reviewer** | *28 January 2026* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: Canny is excellent for collecting, organizing, and prioritizing customer feedback. The upvoting system helps surface what matters most to users, and the UI is clean and intuitive. > > **Cons**: The new pricing structure feels steep for teams that don’t need all the advanced features. I would reconsider > > Canny helped bring transparency to our product development process. It gave our users a voice, and gave our team clarity. It’s not perfect, but it’s a solid tool for product feedback management. Also like the integration with Intercom ----- ### "Don't let customer feedback fall on deaf ears\!" — 5.0/5 > **Chelsea** | *5 November 2020* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Canny gives our customers a place to feel heard, listened to, and gain visibility into our feature and product roadmap which was not possible before Canny. We set the platform up in just a single day and onboarding was a breeze. Within the first week we had over 60+ posts from our customers\! With Canny, we can now provide visibility in upcoming features. It gives our customers a place to leave valuable feedback, upvote on others posts, and comment on existing requests. With Canny, our customers feel as though they have a voice and can influence our product decisions. > > **Cons**: We imported feature requests we've been collecting from an excel sheet which was AWESOME, however I wish my face/name wasn't on those requests. Aside from that, I LOVE everything about Canny. > > Easy to learn and quick to setup. This has made a positive such an impact to our business and with our customers\! ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.ie/software/108461/canny?page=2) ## Links - [View on GetApp](https://www.getapp.ie/software/108461/canny) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data