--- description: Learn how Canny can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Canny Price, Reviews & Ratings | GetApp Ireland 2026 --- Breadcrumb: [Home](/) > [Review Management Software](/directory/575/feedback-and-reviews-management/software) > [Canny](/software/108461/canny) # Canny Canonical: https://www.getapp.ie/software/108461/canny Page: 1 / 4\ Next: [Next page](https://www.getapp.ie/software/108461/canny?page=2) > Canny helps product teams to collect and organize user feedback and feature requests to better understand customer needs, and prioritize their product roadmap > > Verdict: Rated **4.6/5** by 77 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Canny Spend less time supporting users through email or live chat, and accept feedback and feature requests via Canny. Collect and organize feedback automatically and keep track of which customers want which features. Keep customers updated via email, on the status of their feature requests. Inform your product decisions with organized user feedback, comments and votes. Implement a widget seamlessly into your product and build a community of users around it. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 77 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Canny - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Start out with our Free plan, and scale as needed as you get more feedback. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - API - Alerts/Notifications - Bills of Material - CRM - Chat/Messaging - Collaboration Tools - Commenting/Notes - Customer Segmentation - Customisable Branding - Discussions/Forums - Feedback Management - Idea Management - Idea Ranking - Ideation - Innovation Management - Inventory Management - Multi-Channel Data Collection - Order Management - Polls/Voting - Predictive Analytics ## Integrations (15 total) - Asana - ClickUp - Discord - GitHub - Google Chrome - HubSpot CRM - Intercom - Jira - Microsoft Entra ID - Microsoft Teams - Okta - OneLogin - Segment - Slack - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Review Management Software](https://www.getapp.ie/directory/575/feedback-and-reviews-management/software) ## Related Categories - [Review Management Software](https://www.getapp.ie/directory/575/feedback-and-reviews-management/software) - [Idea Management Software](https://www.getapp.ie/directory/588/idea-management/software) - [Customer Satisfaction Software](https://www.getapp.ie/directory/1029/customer-satisfaction/software) - [Nonprofit Project Management Software](https://www.getapp.ie/directory/2875/project-management-software-for-nonprofits/software) - [Customer Experience Software](https://www.getapp.ie/directory/601/customer-experience/software) ## Alternatives 1. [Confluence](https://www.getapp.ie/software/90949/confluence) — 4.5/5 (3715 reviews) 2. [Jira](https://www.getapp.ie/software/9953/jira) — 4.4/5 (15459 reviews) 3. [Wrike](https://www.getapp.ie/software/9964/wrike) — 4.4/5 (3038 reviews) 4. [Notion](https://www.getapp.ie/software/132111/notion) — 4.7/5 (2805 reviews) 5. [Trello](https://www.getapp.ie/software/90700/trello) — 4.5/5 (23594 reviews) ## Reviews ### "Take your product to the next level" — 5.0/5 > **Lou** | *28 July 2025* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Canny is an excellent product straight out of the box and keeps improving with each use. Our customers have found success in leaving feedback and voting on others' feedback. Implementing Canny has also lessened the workload on our support team to handle customer feedback and voting on others' feedback. > > **Cons**: The information available about the setup of items in the roadmap was a bit confusing to us, and the scoring seems complex. > > The canny product has been straightforward to adopt, and the knowledgeable support team is excellent. ----- ### "Good product\!" — 4.0/5 > **Bekki** | *16 September 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Customer Support was very helpful to get started and learn more about the product, and it was easy to book an appointment for that > > **Cons**: There are a lot of features which can make learning as admin difficult or overwhelming. However, flip side is there are many interesting features to learn ----- ### "Beware - they refuse to listen to top-voted feedback" — 1.0/5 > **Amit** | *3 February 2020* | Computer Software | Recommendation rating: 0.0/10 > > **Pros**: UI seems nice, shame about the rest (see the cons section) > > **Cons**: The company bills itself as feedback software, and to dog-food their software, they take on feedback on a public forum which is on their website. One of the top-voted features on their public roadmap is to remove their intrusive "Powered by" branding. In our comms with their people - they flat out refused to remove their branding - despite the number of votes for people wanting that, and despite the fact that we said we would pay much more. > > I would look elsewhere immediately - Canny seems like a club that pretends to take "open feedback" but they delete feedback they don't agree with, and refuse to listen to their own open, voting system. ----- ### "The perfect fit for our organizations needs\!" — 5.0/5 > **Stephen** | *6 June 2025* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: Very easy to use, and the user interface is simple, while still looking sleek. The automation that the email notifications have is amazing, and I really like the Smart Reply feature\! > > **Cons**: Admin side was a bit tricky to navigate at first, but I was able to catch on. I wish I could customize our color theme a bit more. > > Amazing\! \[sensitive content hidden\] (I hope I spelled it correctly) was friendly and helpful, and answered any questions I had while we looked into which product to proceed with. Our team was amazed at how perfectly this fit our needs. We will be moving forward with Canny\! ----- ### "Canny is really the best by far (beats email and chat support)" — 5.0/5 > **Jahanzeb** | *8 April 2020* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: With email or chat support, you’ll likely have the same conversation many times (in some cases, hundreds of times), which doesn’t help your users (your finite resources could be spent on work that actually benefits them). What Canny does is subtle but profound. With a public forum allows people to create \& upvote posts, and updates users on progress on each post, we can now have just one conversation with everyone affected by an issue, instead of 100+ conversations on the same topic. Customers can also potentially help each other out (great for a small team). And it gives transparency on how we work and how quickly we solve issues for the community. > > **Cons**: There are a few features it would be nice to add, which are already on Canny’s feature request list (Canny uses Canny, which is great). So I’m confident that over time, it’ll become even better than it already is (and it’s already quite great\!). > > Gives us a scalable way of having direct relationships with our customers. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.ie/software/108461/canny?page=2) ## Links - [View on GetApp](https://www.getapp.ie/software/108461/canny) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data