Paycor

Pros

The software is very useful because its integrated tools provide me with a virtual environment to manage from its graphical interface the assistance of the staff, as their time of stay in the premises, in addition the graphics tool allows me to generate basic inputs for the construction of the reports that the other instances of the organization require in terms of the need for personnel and the preparation of the payroll. It is very good because it is also compatible with several operating systems such as Mac OS, independent operating system, Windows 8.

Cons

The difficulty has been in reaching the precision levels of automating the tracking of employee hours based on their actual work hours in the company and although administrators can configure workflows and distribute permissions to several users according to the roles, his workstation is cumbersome at the system level to translate all those variations of the programming that the tool has with reality.

Pros

I really like the payroll function of the software, it is very easy to set up and run payroll. Also the user side of things is very simple and available in Spanish.

Cons

Billing is inconsistent and uninformative, you ask questions and cannot get a direct or clear answer, I think it is very fair to be asking what I am paying for. Which then leads to the other worst function for this company which is customer service, I have been working on a billing question about delivery fees for over a month now, I have now had to ask 3 different people which include the sales people that sold me on Paycor.

I have been working on getting a user simple access to review our time cards and it is taking 3 weeks now. I called the support team, they told me it was fixed (it was not). I then created a case number by reaching out to through their support email, a week later I had to follow up with another phone call and they told me they had not even started working on this, so I had to sit on the phone for an hour while they worked on it.

Pros

The App on your phone gives you the ability to sign in for work from your phone. If you work at home during this pandemic, it makes it real easy to sign in, too. Very convenient. You can also request time off and it keeps accurate time of your vacation hours, too. If you have a newer Iphone, you can even sign in with your face!

Cons

Sometimes, the app doesn't clock in your punch. I attribute this issue to the internet signal. It's best that you sign in over WiFi. My mobile broadband has given me problems recording the punch.

Pros

In general, I am very happy with this product as the person putting together the schedules!
It is easy to see when requests are put in, and it is nice that our nurses can easily pick up shifts and we do not have to deal as much with filling in open shifts.
It is very helpful that we cannot double book an employee - I'm sure that has saved me countless times.
I have had a good experience with Nimble for the most part.

Cons

Occasionally when our employees look at the month view of their schedule, the program switches days and patient accounts. This is the biggest flaw we have encountered.
It is also sometimes a pain to enter shift times, though that is becoming less of a hassle as I am becoming more comfortable with the program.
On holidays, it is great that they are all entered so we cannot forget what day the holidays are, but I have found that the system also blocks out all employees as "unavailable" on every holiday. This has caused some confusion and made those days a little bit harder to deal with.
I have also noticed that it is possible to double book a shift - something that we have to watch for closely but it is also helpful when we are setting up mentor shifts where we actually intentionally double book!
One last thing - it is hard (depending on account label colors) to print visible calendars.

Pros

Paycor helps us manage core HR functions well. Looking forward to better benefits integration.

Cons

Doesn't always seem to work on phones when people need to clock in or out.