--- description: Learn how Health Cloud can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Health Cloud Price, Reviews & Ratings | GetApp Ireland 2026 --- Breadcrumb: [Home](/) > [Healthcare CRM Software](/directory/937/healthcare-crm/software) > [Health Cloud](/software/109415/health-cloud) # Health Cloud Canonical: https://www.getapp.ie/software/109415/health-cloud Page: 1 / 4\ Next: [Next page](https://www.getapp.ie/software/109415/health-cloud?page=2) > Salesforce Health Cloud is a collaborative, all-round healthcare CRM and patient management software for healthcare providers, payers, and patients > > Verdict: Rated **4.4/5** by 71 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Health Cloud Patient management tools, such as the Today Page which automatically prioritizes patients, enable care teams and providers to focus on the tasks and patients requiring the most attention. A secure patient community can be created using drag-and-drop tools, connecting entire care teams across all internet-enabled devices. Healthcare professionals can select patient plans, view care teams, and assign tasks from any device, with concurrent care plans allowing the creation and assignment of different care plans to various teams, for the care of patients with multiple medical issues. Care Team Lists allow caregivers to view and communicate with care teams, the Care Plan Selector enables the assignment of care plans to patients, and Care Plan Tasks let care providers assign tasks to patients on-the-go. Health Cloud automatically calculates risk scores for all patients based on the industry standard CMS-HCC model, and providers can view risk across patient populations in customizable dashboards, enabling the provision of care to the patients who need it most. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 71 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$350.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - 21 CFR Part 11 Compliance - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Monitoring - Activity Tracking - Ad hoc Reporting - Admissions Management - Alerts/Escalation - Alerts/Notifications - Appointment Management - Appointment Scheduling - Audience Targeting - Audit Management - Authorization Tracking - Automated Routing - Automated Scheduling - Bed Management - Billing & Invoicing ## Integrations (1 total) - Tableau ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Healthcare CRM Software](https://www.getapp.ie/directory/937/healthcare-crm/software) ## Related Categories - [Healthcare CRM Software](https://www.getapp.ie/directory/937/healthcare-crm/software) - [Patient Management Software](https://www.getapp.ie/directory/901/patient-management/software) - [Patient Engagement Software](https://www.getapp.ie/directory/1359/patient-engagement/software) - [AI Agents for Customer Support](https://www.getapp.ie/directory/5025/ai-agents-for-customer-support/software) - [Chatbot Software](https://www.getapp.ie/directory/2795/chatbot/software) ## Alternatives 1. [Pabau](https://www.getapp.ie/software/168847/pabau-crm) — 4.7/5 (656 reviews) 2. [Carepatron](https://www.getapp.ie/software/2048864/care-patron) — 4.4/5 (859 reviews) 3. [Jane](https://www.getapp.ie/software/122271/jane-app) — 4.8/5 (536 reviews) 4. [BestoSys](https://www.getapp.ie/software/107765/bestosys) — 4.8/5 (293 reviews) 5. [Epic](https://www.getapp.ie/software/112769/epiccare-emr) — 4.4/5 (456 reviews) ## Reviews ### "Reliable Health Cloud with Strong Features and Support, Minor Bugs and Setup Challenges" — 4.0/5 > **Nasrullah** | *3 May 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Intuitive interface, strong scheduling, reliable reporting, good customer support, seamless data integration. > > **Cons**: While Health Cloud is generally reliable, occasional bugs and system slowdowns can disrupt workflow, especially during peak usage times. Some advanced customization options are limited, which may restrict flexibility for highly specialized healthcare practices. Additionally, the initial setup process can be complex and time-consuming without sufficient technical support. > > Overall, my experience with Health Cloud has been positive. The platform significantly improves the efficiency of healthcare management through its comprehensive features and ease of use. Despite minor issues with bugs and customization, the benefits outweigh the drawbacks. The value for money is reasonable given the extensive functionality provided. I would recommend Health Cloud to healthcare organizations looking for a scalable and integrated solution to enhance patient care and administrative tasks. ----- ### "Powerful patient data and care coordination hub with a steep learning curve." — 5.0/5 > **Pradip** | *12 July 2026* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: The platform is outstanding for patient records and comprehensive data management. It allows for seamless agency collaboration across different care teams, and the custom reporting capabilities are incredibly powerful once set up. Customer support is also very responsive. > > **Cons**: The initial ease of use is tough due to a very steep learning curve for non-technical healthcare staff. It requires extensive customization, meaning the overall value for money can feel low during the early implementation stages. > > Salesforce Health Cloud is a highly robust system for centralizing patient data and coordinating care across teams. It offers unmatched data depth and reporting capabilities, though getting the most out of it requires a significant time investment in setup and training. ----- ### "Strong management tool" — 3.0/5 > **Chanda** | *24 March 2026* | Computer & Network Security | Recommendation rating: 5.0/10 > > **Pros**: What I liked most about Health Cloud was that it gave a more complete view of patient information in one place. It made it easier to keep track of interactions, coordinate communication, and stay more organized instead of jumping between different systems. I also liked the reporting and customization options once I became more familiar with the platform. > > **Cons**: What I liked least was that it can feel complex in the beginning. There is definitely a learning curve, and some parts of the system are not as intuitive as they could be. It can also take time to set things up the way your team wants, especially if you need specific workflows or reporting. > > my experience with Health Cloud was positive. It helped with organization, visibility, and managing patient related information in a more structured way. The biggest challenge was getting comfortable with all of the features at first, but once I learned the system better, it became much more useful in day to day work. ----- ### "Helpful Platform with a Learning Curve" — 5.0/5 > **Preethi** | *29 July 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: What I liked most about Health Cloud was how easy it was to find the information I needed without jumping between different screens. Having patient details, appointments, and previous interactions in one place made daily tasks much more manageable. Once I got familiar with the system, it helped save time and made it easier to keep track of everything. It felt like a practical tool that supported the work instead of making it more complicated. > > **Cons**: The thing liked least about Health Cloud was that it took some time to get comfortable with all the features. At first, it felt a bit overwhelming because there are many options and screens to navigate. Sometimes the pages were slower to load, especially when working with large amounts of data, and finding certain settings wasn't always straightforward. Once I got used to it, these issues became less of a problem, So I feel that initial learning curve was definitely the biggest drawback. > > \*\*Manual Answer:\*\* \> Overall, my experience with Health Cloud has been good. It took a little time to learn at first, but once I became familiar with it, it made managing patient information and daily tasks much easier. I found it helpful for keeping everything organized in one place, which reduced the need to switch between different systems. While there are a few areas that could be simpler, the platform has been reliable and has made day-to-day work more efficient. ----- ### "A useful and efficient Healthcare Management Solution" — 4.0/5 > **Marco** | *2 July 2026* | Banking | Recommendation rating: 6.0/10 > > **Pros**: What I liked most about Health Cloud is its intuitive interface and the way it keeps important patient information organized in one place. It makes collaboration easier and helps improve efficiency in daily tasks. Overall, it provides a smooth and user-friendly experience. > > **Cons**: What I didn’t like about Health Cloud is that some features can be difficult to learn at first, and the interface may feel overwhelming for new users. At times, certain processes require too many steps, which can slow down daily tasks. Overall, there is room for improvement in usability. > > Overall, my experience with Health Cloud has been positive. It offers useful features for managing information efficiently and supports better organization of daily work. Although there is a learning curve and some areas could be more user-friendly, it is a valuable solution overall. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.ie/software/109415/health-cloud?page=2) ## Links - [View on GetApp](https://www.getapp.ie/software/109415/health-cloud) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data