About Kinetic
Kinetic offers flexible, industry-specific enterprise resource planning solutions that are designed around the specific needs of manufacturing customers. The solutions leverage new technologies such as the Internet of Things (IoT), social collaboration, big data and analytics, 3D design automation, and mobility for a combination of rich global functionality built on agile technology.
Kinetic capabilities include a CRM for managing customer and partner data, invoices, quotes, orders, multi-level pricing contracts, and more. Tools for performance management provide visibility into the business, allowing users to plan, execute, and analyze at both strategic and tactical levels using business intelligence (BI) data. Users can securely capture, store, manage, and access content and documents at any time, via any device, using Epicor’s content management system (DocStar), empowering interdepartmental collaboration.
Organizations are able to manage and streamline financial operations and gain insights into performance, expense, and risk through tools and controls to support complex legislative requirements. Features for planning and scheduling provide day-to-day control and long-range planning, helping to manage supply and demand in real-time with resource optimization, availability, change management, and more. Epicor’s tools for manufacturing and production provide a full range of supply chain management, execution, and distribution capabilities.
Kinetic helps organizations plan and execute simple or complex, multi-level projects with strict costing and billing through features for project planning, time and expense management, billing and revenue, and resource management. Users are able to maximize service effectiveness by coordinating service center processes and managing each aspect of the supply chain from forecasting to fulfillment. Kinetic also includes human capital management from onboarding, to talent management.
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Reviews
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- Industry: Mechanical or Industrial Engineering
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Very customisable ERP
Reviewed on 3/1/2019
Pros
This ERP is very customisable. You can change the behavior of the software with it's DATA DIRECTIVE, METHODE DIRECTIVE. You can change the look and feel of every screen with it's internal .NET engine.
Cons
It is slow... You will need a very fast server.
The query engine (BAQ) is very limited with Epicor 9 but I heard it's better with Epicor 10.
If you made a lot of customisation, the upgrades will be difficult.
- Industry: Restaurants
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Full-featured mid-tier ERP based on Microsoft Stack (or cloud option)
Reviewed on 8/1/2021
Very simple to implement. Training people was the hardest part. We upgraded from a 20 year old...
Very simple to implement. Training people was the hardest part. We upgraded from a 20 year old ERP which was not WYSIWYG but users liked new formats. As usual customers wanted every option but after implementation realized that they could live without it since there were similar features in the existing software.
We have a factory with about 40 office workers, 400 on factory floor, two distribution centers and main office. Factory in Mexico, others in US.
Project management support from Epicor was great. Not impressed with support. Often had to wait long time for solutions and it required a lot of data on our part to answer their questions.
The MS Stack was easy to configure, secure and administrate.
We purchased our own servers and hosted them in a shared DC. Performance was good once we figured out how to configure everything including firewalls, WAN and various remote servers.
No problems migrating data to new environment but we kept the legacy system for queries.
We added a 3rd-party EDI solution and it worked well to reduce Order processing issues.
The Epicor software was rarely the problem. Mostly project and training issues that delayed the effort.
Pros
The MS stack makes it easy to customize for reporting, data storage. Multi-tier configuration with database, application server and options for web-clients, fat clients and terminal servers.
Many options for customization in addition to code development. Multi-everything.
Relatively easy to upgrade and stay on current releases. Great administrative tools and ability to add resources as demand grow, including localizing servers for better performance.
Cons
Nothing really. There are lots of modules and each has a lot of simple to understand configuration options.
Response from Epicor Software
Hi Rob, thank you for your feedback about Epicor ERP. We're glad to hear you find the ease of customization beneficial. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about the program.
- Industry: Farming
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Do not buy this program!!!!!
Reviewed on 24/5/2017
My company thought we were moving up in the world. Our last system only did half what we needed...
My company thought we were moving up in the world. Our last system only did half what we needed and had a lot of bugs, but it was cheap. The sales team at Epicor really sold us on what this will do, told me I would not spend nearly as much time in the office and could be out running my company more. HA! I spend 3 times as much time in the office and still can't work this program half the time despite months of expensive training. And this program doesn't do half what the sales team said. We used to have hand written invoices we manually entered into QuickBooks. I would take that again over Epicor in a heartbeat. I don't even want my money back. I just want to convince my business partners to ditch this mistake! I wish I read more reviews. I have never reviewed ANYTHING online before but I had to for this.
Pros
Written for hardware stores.
Sales people really do their job well.
Cons
I am not a hardware store. This program is a nightmare. If you make a mistake be prepared to spend hours fixing it. Epicor's own help pages have fixes that do not exist in the program. This program has been overwritten so many times it makes no sense to use. Not at all intuitive. Incredibly expensive monthly support for absolute garbage!
- Industry: Furniture
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
ERP for Medium-sized manufacturers
Reviewed on 16/3/2019
Epicor ERP is the lifeblood of our company. It has all the transactional records and ensures items...
Epicor ERP is the lifeblood of our company. It has all the transactional records and ensures items are produced, delivered, and invoiced efficiently.
Requires a large up-front investment of time and energy to get set up, but once it has gone LIVE, you won't be able to imagine running your business without it.
Pros
Epicor ERP is an all-in-one solution for medium-sized manufacturers. It covers everything needed and has lots of optional modules.
We use it for:
Quoting
Orders
Jobs/BOMs
Product Configurator
Dashboards
Reports
Purchasing
Inventory
Production
AP & AR invoicing
The Epicor team has worked hard to improve the software over the years, and it is now 100% Microsoft Stack. The SQL database can be queried from within the software using reports and dashboards, or externally using Business Intelligence software such as Power BI or Tableau.
The price point is better compared to some of its larger competitors in the ERP space. If you have less than 200 users, Epicor will be a much more cost-effective ERP than the ERP leaders.
The opportunities for customisation and personalisation are very high.
Cons
Earlier versions of Epicor ERP were slow and clunky, but the new version is really fast. Also, you need experts to help you implement the software, and a dedicated team to maintain it.
This is not an "out of the box" solution. It requires you to map your business processes and then implement the software carefully to suit the way your business works. You can customise almost anything you want in the system, but greater customisation brings with it added complexity and possible issues when upgrading point releases and versions.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Product stability has greatly improved in recent releases, support is often missing in action
Reviewed on 6/3/2018
Financials, Shop Floor control, scheduling, purchasing
Financials, Shop Floor control, scheduling, purchasing
Pros
ITs flexibility and ability to customize. Cloud versions available. Offers many modules for most needs. There has been in the past several years a building of third party software vendors with the ability to augment the customization, implementation and general maintenance of the software requiring less reliance on Epicor consulting services. Features such as document routing has greatly improved forms handling. The software is definitely in growth mode resulting in new features and abilities. The number one feature I like is the ability to export any report and most data grids directly to excel. Overall I have more likes on were the software is going rather than were it is at today
Cons
The software is not at all user friendly. Little if any documentation on how to use the product. Education is available but pricey. Support system is totally ineffectual and support personal are lacking in basic knowledge. Company has built many silos and employees do not have the ability to see across those barriers. The online support system called Epicare has added a layer of difficulty in that you cannot speak with an employee to explain an issue. The online submission is often limited to drop down selections that have nothing to do with the problem. The helpful tips you are given when submitting a case are almost always way off topic and of no use.
Kinetic FAQs
Below are some frequently asked questions for Kinetic.Q. What type of pricing plans does Kinetic offer?
Kinetic offers the following pricing plans:
- Free Trial: Not Available
Contact Epicor for detailed pricing information.
Q. Who are the typical users of Kinetic?
Kinetic has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Kinetic support?
Kinetic supports the following languages:
English, Spanish
Q. Does Kinetic support mobile devices?
Kinetic supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Kinetic integrate with?
Kinetic integrates with the following applications:
Epicor Advanced MES, Epicor ERP Financial Management
Q. What level of support does Kinetic offer?
Kinetic offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Kinetic.
- ERP Systems
- Supply Chain Management Software
- MRP Software
- Distribution Accounting Software
- Warehouse Management Software
- Manufacturing Software
- Product Lifecycle Management Software
- EDI Software
- Quality Management Software
- Manufacturing Execution Software
- Production Scheduling Software
- Distribution Software
- Business Process Management Software
- Aerospace Manufacturing Software
- Manufacturing Inventory Management Software
- Bill of Materials Software
