About NiceJob

NiceJob is a reputation marketing solution to aid businesses with gathering more and better quality reviews, marketing across social platforms, and improving SEO ranking. With the aim of helping businesses of any type or size to improve their online reputation, NiceJob provides tools such as review invitations, automated email and SMS follow-ups, review funnels, stories, SEO management, and more.

NiceJob assists users in getting more reviews with photo snaps and email or SMS invitations to customers. Automated follow-ups can also be sent to encourage customers to leave reviews after their experience, encouraging multiple reviews across platforms, while the intelligent review funnel filters out any negative reviews.

Users can create stories based around examples of customer experiences with photos, comments, and reviews attached, acting as a marketing tool across social platforms. Stories can be shared across social media accounts in order to boost the brand image and gain greater reach through customer interactions and visibility to their connections.

NiceJob also creates and publishes a continuous stream of keyword rich content, from stories and reviews to the business website, with the aim of improving search engine results, website traffic, and sales.

Pricing starting from:

US$75.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of NiceJob

  • Take a picture or snapshot of the product, service or customer experience and add comments or reviews to create ‘stories.’ These can be sent to multiple contacts via email or SMS.

  • Personalized and automatic follow-up SMS or email invites are sent to encourage and remind customers to leave reviews after their visit or experience.

  • Stories and reviews are instantly and continuously published to company websites creating fresh, locally targeted content with the aim of boosting SEO and sales.

  • Reviews are automatically filtered with NiceJob with positive reviewers taken through a streamlined process via Google or other review sites, and negative reviewers directed to a private communication stream.

  • Improve sales and optimize conversions with Convert, NiceJob’s website add-on. NiceJob experts can create an SEO optimized and customized website connected to all social media with continuous monitoring by experts for implementing improvements when needed.
  • Business size

    S M L

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Australia, Canada, United Kingdom, Ireland, New Zealand, United States

    Supported Languages

    English

    Pricing starting from:

    US$75.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    NiceJob Software - Collect reviews where it matters.
    NiceJob Software - Manage all your reviews from one dashboard.
    NiceJob Software - Share snippets of your reviews on social media to get more engagement.
    NiceJob Software - Connect to ant of 1,000+ other apps.
    NiceJob Software - Display your customer reviews on your website.
    NiceJob Software - Encourage your customers to recommend you to their friends.
    View 8 more
    NiceJob video
    NiceJob video
    NiceJob Software - Collect reviews where it matters.
    NiceJob Software - Manage all your reviews from one dashboard.
    NiceJob Software - Share snippets of your reviews on social media to get more engagement.
    NiceJob Software - Connect to ant of 1,000+ other apps.
    NiceJob Software - Display your customer reviews on your website.
    NiceJob Software - Encourage your customers to recommend you to their friends.

    Features

    Total features of NiceJob: 126

    • AI/Machine Learning
    • Account Alerts
    • Account Management
    • Activity Dashboard
    • Activity Tracking
    • Activity/News Feed
    • Alerts/Notifications
    • Automated Publishing
    • Behavioural Analytics
    • Blogs
    • Brand Guidelines
    • CRM
    • Calendar/Reminder System
    • Campaign Analytics
    • Campaign Management
    • Campaign Planning
    • Campaign Scheduling
    • Categorisation/Grouping
    • Commenting/Notes
    • Communication Management
    • Complaint Monitoring
    • Contact Management
    • Content Analytics
    • Content Management
    • Conversion Tracking
    • Customer Engagement
    • Customer Experience Management
    • Customer Profiles
    • Customer Segmentation
    • Customer Surveys
    • Customisable Branding
    • Customisable CTAs
    • Customisable Forms
    • Customisable Templates
    • Customizable Fields
    • Customization
    • Dashboard
    • Data Import/Export
    • Digital Asset Management
    • Discussions / Forums
    • Drag & Drop
    • Drip Campaigns
    • Dynamic Content
    • Email Marketing
    • Email Reminders
    • Engagement Tracking
    • Event Triggered Actions
    • Experience Management
    • Filtering
    • For Customer Referrals
    • For Small Businesses
    • GDPR Compliance
    • Health Score
    • Image Library
    • Interaction Tracking
    • Keyword Tracking
    • Landing Pages/Web Forms
    • Lead Capture
    • Lead Engagement
    • Lead Generation
    • Lead Management
    • Loyalty Program
    • Marketing Automation
    • Media Library
    • Moderation
    • Monitoring
    • Multi-Account Management
    • Multi-Campaign
    • Multi-Channel Campaigns
    • Multi-Channel Communication
    • Multi-Channel Data Collection
    • Multi-Channel Management
    • Multi-Channel Marketing
    • Multi-Location
    • Multivariate Testing
    • Negative Feedback Management
    • Performance Metrics
    • Personalisation
    • Post Scheduling
    • Predictive Analytics
    • Publish Scheduling
    • Purchasing & Receiving
    • ROI Tracking
    • Ratings / Reviews
    • Real Time Analytics
    • Real Time Data
    • Real Time Monitoring
    • Real Time Notifications
    • Real Time Reporting
    • Real-Time Chat
    • Recommendations
    • Referral Templates
    • Referral Tracking
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Response Management
    • Review Badge Management
    • Review Display
    • Review Generation
    • Review Monitoring
    • Review Notification
    • Review Request
    • Review Sharing
    • SMS Marketing
    • SMS Messaging
    • Search Marketing
    • Search/Filter
    • Segmentation
    • Sentiment Analysis
    • Social Marketing
    • Social Media Integration
    • Social Promotion
    • Social Sharing
    • Template Management
    • Text Analysis
    • Third Party Integrations
    • User Profiles
    • Visual Analytics
    • WYSIWYG Editor
    • Website Analytics
    • Website Integration
    • Website Management
    • Website Personalisation
    • Website Visitor Tracking
    • Widgets

    Alternatives

    Birdeye

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    #1 Alternative to NiceJob
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    GatherUp

    4.7
    #2 Alternative to NiceJob
    GatherUp is a cloud-based software designed to help organizations gather, manage, and market customer feedback, online...

    Broadly

    4.9
    #3 Alternative to NiceJob
    Broadly is an online review & reputation management tool that helps small service-providing businesses improve their...

    Trustpilot

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    Reviews

    Overall rating

    4.9 /5
    (147)
    Value for Money
    4.8/5
    Features
    4.8/5
    Ease of Use
    4.9/5
    Customer Support
    4.9/5

    Already have NiceJob?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 147
    Deric
    Overall rating
    • Industry: Construction
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Not a review - A Rave!

    Reviewed on 14/2/2019

    When I think about leaving review, it has more significant now that I’m at a business owner my...

    When I think about leaving review, it has more significant now that I’m at a business owner my reviews are getting an off a lot of traction, so much so that hey Review can seem to say 1000 words more than a photo ever could.

    With any service based business, gathering reviews is paramount. NiceJob has fit that need for us and have become an essential aspect of our business growth and development.

    Pros

    Clearly, the ease-of-use and seamless integration between our CRM and their service. And quite literally the cost versus the benefit is clear, worthwhile, and actually beneficial.

    Cons

    That I didn’t find them sooner. :-) But With maybe a tiny tweaks here and there, the overall output is rather consistently good.

    Response from NiceJob

    Hi Deric! Awesome to hear the great results you're getting with NiceJob! We come to work every day with the goal of building a product that truly helps companies like yours. Just wait till you see the new features we're releasing in 2019 :)

    Howard
    Overall rating
    • Industry: Consumer Services
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great For Appliance Repair

    Reviewed on 4/5/2021

    Excellent customer service. They have improved the software substantially while we have been using...

    Excellent customer service. They have improved the software substantially while we have been using it.

    Pros

    It's a well thought out software and is improving with time.

    Cons

    I am unable to give a partial refund when using the Wepay payment method.

    Alternatives Considered

    Housecall Pro

    Reasons for Choosing NiceJob

    ServiceDesk by Rossware was not mobile friendly and required a lot of time to set up.

    Reasons for Switching to NiceJob

    Housecall Pro did not support inventory.
    Brittney
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    A Great Service for Our Business!

    Reviewed on 2/8/2022

    So far, NiceJob has given our business a wonderful service and boost in online appeal by allowing...

    So far, NiceJob has given our business a wonderful service and boost in online appeal by allowing our customers to leave reviews on the platform of their choosing.

    Pros

    Nice Job has provided an invaluable service for our business! We are truly appreciative of the easy to use platform and the many ways to leave a review. Customers have told us how easy it is to leave a review for our company, whereas many people were struggling to do so in the past. Thanks again Nice Job! ~From Your Very Happy Customer!

    Cons

    Would like to see a feature that adds a review given for one platform to all platforms available.

    Alternatives Considered

    GatherUp and Birdeye

    Reasons for Switching to NiceJob

    Loved the user-friendly platform, consistency in their follow-up with customers, and the social media posting features.
    Shane
    Overall rating
    • Industry: Consumer Services
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Not worth it

    Reviewed on 2/3/2021

    It was inexpensive, so I got what I paid for. Low quality website. I was with them over 6 months...

    It was inexpensive, so I got what I paid for. Low quality website. I was with them over 6 months and I didn't increase my online presence like they said would happen. Their software for getting reviews was decent but I cut my costs in half with another program that does exactly what they do. It is over priced

    Pros

    It was easy to email or text for a review request.

    Cons

    Poor quality website. Unresponsive customer support

    Carita
    Overall rating
    • Industry: Consumer Services
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great Program

    Reviewed on 31/5/2022

    Great software to grow your customer base with reputation marketing.

    Great software to grow your customer base with reputation marketing.

    Pros

    NiceJob allows us to collect reviews on multiple platforms and share those reviews with ease. It is fully integrated with our CRM and it affordable.

    Cons

    I wish all the widgets integrated with our website however their Convert website service should solve that issue.

    Alternatives Considered

    Broadly

    Reasons for Choosing NiceJob

    Signpost sent premature post to our prospects before any jobs were completed. Customer began to become annoyed with this action which cause us to lose a prospective customer.

    Reasons for Switching to NiceJob

    The pricepoint and other great reviews by other Service based companies.
    Showing 5 reviews of 147 Read all reviews

    NiceJob FAQs

    Below are some frequently asked questions for NiceJob.

    NiceJob offers the following pricing plans:

    NiceJob is available based on the selected modules and number of users, as follows: Automated Reviews - Starting from $75 per month for 1-2500 users Convert Website - $99 per month Engage - Available for free

    NiceJob has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    NiceJob supports the following languages:

    English

    NiceJob supports the following devices:

    iPhone (Mobile), iPad (Mobile)

    NiceJob integrates with the following applications:

    Clio, Compass Wave, FieldPulse, Housecall Pro, HubSpot CRM, Intercom, Jobber, LinkedIn for Business, Mailchimp, Markate, Meta for Business, QuickBooks, Quickbooks Online, ResponsiBid, SendJim, ServiceMonster, ServiceTitan, Twitter, Workiz, Zapier, Zendesk

    NiceJob offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for NiceJob.