KORONA POS
About KORONA POS
KORONA POS cloud-based point of sale software comes with universal features applicable to general retailers. But KORONA POS also offers tailored solutions for specific business types, including convenience stores, pet shops, gift shops, and liquor stores, along with quick service options for bakeries, coffee shops, museums, and amusement parks. The KORONA POS for wineries adds specific hospitality features associated with the general sale of wine, while also able to manage wine tastings, club membership, and hospitality/service requirements. Wineries can leverage table management and process tip payments while the inventory management software is accurate enough to track wine stocks by the glass. Promising an intuitive and configurable POS interface that eases employee training, KORONA POS is adjustable to meet established retail workflows with button and screen layouts customizable across compatible touchscreen checkout terminals, tablets, and smartphones.
Aside from the main point of sale system and the cloud-based back office portal for running real time sales reports and statistical analysis, KORONA POS Menu adds a companion mobile app for iOS platforms. This extends KORONA POS to an electronic waiter's notepad for restaurants, bars, leisure clubs, cafés, etc., automatically connecting to a detected KORONA POS terminal.
Broader standard POS features include integrated payment processing, inventory tracking, multi-store and warehouse management, employee time/activity reports, commission tracking, cashier permissions, product analysis, automated ordering, vendor management, and more. KORONA POS also integrates with bLoyal, an advanced customer loyalty system that is primarily used by wineries. For ticketing and membership services, KORONA POScan provide customer profiles, ticket printing, eCommerce integration, and turnstile integration. All software updates are included in the monthly rate and applied to every software subscriber on an automatic, monthly basis.
Key benefits of KORONA POS
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- Industry: Food Production
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Efficient and User Friendly POS System
Reviewed on 3/9/2024
Overall, my experience with KORONA POS has been positive. It's a robust system that meets most of...
Overall, my experience with KORONA POS has been positive. It's a robust system that meets most of our needs. The ease of use and reliable performance make it a solid choice for businesses looking for a dependable POS solution.
Pros
What I liked most about KORONA POS is its intuitive interface and flexibility. The system is incredibly easy to navigate, making it simple for staff to learn and use efficiently. The real-time sales reporting feature is a great , allowing us to make informed decisions quickly.
Cons
the langauge options are limted ........
- Industry: Wine & Spirits
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best business decision!
Reviewed on 14/4/2022
I had such an antiquated system before, implementing Korona has been a huge game changer for my...
I had such an antiquated system before, implementing Korona has been a huge game changer for my overall profitability. Implementation was seamless and painless! The support staff is great and always ready to help. Had I known it would be this easy, I would have made the switch sooner!
Pros
Korona makes it so easy to manage my business remotely. I can easily update pricing, enter stock receipts and view all my sales data from the website. All the POS features are customizable based on your business and the reporting is pretty endless.
Cons
My only "want" at this point is more features available from the mobile version of the back office.
Alternatives Considered
QuickBooks OnlineReasons for Choosing KORONA POS
Running reports and accessing the data I need to make business decisions was a nightmare. The software was not web-based and does not run on a Mac computer. Working in that system was so time consuming.Reasons for Switching to KORONA POS
I ran a custom software development company for 12 years prior and the second I set up a demo account, I knew the interface would meet my high expectations. My account executive got right to the point and answered all my questions. There was no "selling" me, which I loved. The software did that already, working with a team like Korona is exactly what I was looking for!Response from COMBASE
Thanks, Kristen! We're always working on improving the product and service, and the mobile side of the back office will have new features soon. We'll keep ya posted!
- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Software Suggetion
Reviewed on 28/8/2024
Korona is Sales oriented software, if there could be more accounting options, especially for bakery...
Korona is Sales oriented software, if there could be more accounting options, especially for bakery business finished items costs tracking
Pros
POS screen and dashboard inform. summary
Cons
Inventory costs options to have selection by avrgs/min/max
Reasons for Choosing KORONA POS
More easy and nice POS screen to use 4 bakerySwitched From
PhenixReasons for Switching to KORONA POS
Simplicity and price- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
The POS that keeps getting worse
Reviewed on 10/8/2024
Unbelievable how each SW rev takes away functionality! For example, our retail employees search...
Unbelievable how each SW rev takes away functionality! For example, our retail employees search Products constantly to check stock and store prices. While that never came up on the home screen under Products, it used to be one click. They changed THAT button to show whether items were Listed (who cares?) and now when you click 3 different screens to get to the stock levels, it shows ON THE SCREEN what our buy prices are (to the cashier and customer at the counter). But it does NOT show the sales price, you have to Go Back 3 times, then double-click the product to EDIT it, and scroll down, and expand a box, to see the price we sell if for. Who dreams this stuff up? I could give dozens of similar examples of features they've broken in the past 6 years. When you ask them, they just clam up and get defensive, refuse to revert any of this nonsense. Moreover, they hold hostage critical fields of data that cannot be exported, raising cost of switching which we have been keen to do.
Pros
Multi-tier pricing tool (retail, commercial, etc).
Cloud based, multi-store
Uptime is reasonably good
Cons
SW Revs consistently REDUCE functionality
No invoicing function. Does not comprehend net terms at all.
Known/documented bugs that persist for years
- Industry: Wine & Spirits
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great POS and Support Team
Reviewed on 22/7/2019
We transitioned multiple software solutions looking to find something that would fully integrate...
We transitioned multiple software solutions looking to find something that would fully integrate while also helping us dig deeper into our sales data and manage our inventory more closely. Korona has provided solutions for all of those things and made it so much easier to manage our business uniformly across all three tasting room locations as well as managing our Wine Club and online store.
Of all the software solutions we transitioned to this year, Korona greatly exceeded the customer service of all others. While other solutions were hard to get in contact with (especially with a real person), Korona was always easy to reach, extremely personable, knowledgeable, and quick to help.
Pros
The reporting you are able to do in Korona is amazing. It helps us make decisions about store hours, staffing, products to re-order, etc. much easier. We liked being able to customize the buttons in a way that made the most sense for our business and staff. It is much easier to train new staff members on Korona compared to our previous POS software, which is great!
Our favorite part of the software would be the Support and even Sales team though, they made the transition so easy and continue to promptly assist us with any issue or concern that arises. They work with us to ensure we are happy with the way things are operating and are just AMAZING overall!
Cons
We have struggled with getting the Quickbooks integration to work correctly for us. We also purchased a tablet from them that is extremely slow and frustrating to use the software on.
Reasons for Switching to KORONA POS
The pricing and features available from Korona was better than the others we had previewed. Plus the ability to adjust the quantity of POSs we have active seasonally to fit our business needs.Response from COMBASE
Thanks for taking the time to leave us a review, Oniqueh. We're proud of our customer service, so that's really nice to hear :) Call us with questions anytime!
KORONA POS FAQs
Below are some frequently asked questions for KORONA POS.Q. What type of pricing plans does KORONA POS offer?
KORONA POS offers the following pricing plans:
- Starting from: US$59.00/month
- Pricing model: Subscription
- Free Trial: Available
KORONA Core – $49 per month KORONA Advanced – $59 per month KORONA Plus – $79 per month KORONA Enterprise – Please contact COMBASE for pricing details.
Q. Who are the typical users of KORONA POS?
KORONA POS has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does KORONA POS support?
KORONA POS supports the following languages:
English
Q. Does KORONA POS support mobile devices?
KORONA POS supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does KORONA POS integrate with?
KORONA POS integrates with the following applications:
Adobe Commerce, Astro, City Hive, Como Sense, Mews, Microsoft Excel, QuickBooks Online Advanced, TimeForge, WooCommerce, bLoyal, springbig
Q. What level of support does KORONA POS offer?
KORONA POS offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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