About productboard

Productboard is a cloud-based product management and roadmap solution which helps product teams understand users’ needs, prioritize feature ideas, monitor progress, and more. The research board allows users to consolidate research and feedback, enabling the identification of trends and patterns. User feedback and idea upvotes can be collected through the feature voting panel in the public portal. Features can be prioritized using custom weighted scores which are based on alignment with strategic drivers, user impact scores, and estimated complexity versus strategic value. Once features are prioritized, plans can be fine-tuned in the releases board. Feature progress can be tracked from ideation through to delivery, with users able to customize stages to match their team’s workflow. Roadmaps can be shared with colleagues and customers, and a range of native integrations allow users to preserve their existing product workflows.

Pricing starting from:

US$49.00/month

  • Free Trial
  • Subscription
View Pricing Plans

Key benefits of productboard

  • Features can be prioritized using custom weighted scores based on alignment with strategic drivers, estimated complexity versus strategic value, and user impact scores.

  • Segmentation tools allow users to track which features meet the needs of different user personas or market segments.

  • The feature voting portal enables the collection of feedback on ideas, and sourcing of new ideas from end users.

  • Commenting and @mentions allow colleagues to discuss feature ideas and feedback in context, with notifications for new features or important feedback.

  • With the built-in task management tools, users can track key milestones and deliverables, and the progress of tasks which are common to multiple features, such as designs, mock-ups, and documentation.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    US$49.00/month

    • Free Trial
    • Subscription
    View Pricing Plans

    Images

    productboard group video call
    productboard team voting tool
    productboard file sharing
    productboard report
    productboard product portal
    View 6 more
    productboard video
    productboard screenshot: productboard group video call productboard screenshot: productboard team voting tool productboard screenshot: productboard file sharing productboard screenshot: productboard report productboard screenshot: productboard product portal

    Features

    Total features of productboard: 22

    • @mentions
    • Automatic Notifications
    • Client Portal
    • Collaboration Tools
    • Commenting
    • Content Repository
    • Customer Segmentation
    • Data Import/Export
    • Drag & Drop Interface
    • Estimating
    • Feedback Management
    • Ideation
    • Prioritising
    • Progress Tracking
    • Single Sign On
    • Status Reporting
    • Status Tracking
    • Task Management
    • Task Tracking
    • Trend Analysis
    • Two-Factor Authentication
    • Voting

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    Reviews

    Overall rating

    4.7 /5
    (112)
    Value for Money
    4.4/5
    Features
    4.4/5
    Ease of Use
    4.5/5
    Customer Support
    4.8/5

    Already have productboard?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

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    Showing 5 reviews of 112
    Eric P.
    Overall rating
    • Industry: Computer Software
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Simplest way for sophisticated insight consolidation, prioritization, and roadmap management

    Reviewed on 26/10/2019

    We had an alignment and communication problem that we had to solve. Plain and simply, productboard...

    We had an alignment and communication problem that we had to solve. Plain and simply, productboard gives us a clear way to communicate and collaborate on our product roadmap. And gives our team insight into how we think about and prioritize initiatives.

    Pros

    Consolidating insights from myself, our customers, and our team. I also really like the different views I can create and ways I can prioritize things by release and various scores. The public feedback forum is also really, really nice. Then the beautiful roadmap view is just icing on the cake.

    Cons

    Doesn't integrate to Clubhouse, which we are moving to from JIRA. We also didn't use the JIRA integration because we were on New JIRA. Which is why we are now on Clubhouse, which I'll save for another review. Also, I feel there are a couple of elements missing when looking at reporting and ongoing maintenance of tickets... but that's hard, and is probably something they're thinking about.

    Joshua P.
    Overall rating
    • Industry: Events Services
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Alas! We found our product management solution

    Reviewed on 29/10/2019

    Over the past two years, we've tried about every product management solution under the sun. While...

    Over the past two years, we've tried about every product management solution under the sun. While many have been good, we hadn't found the best solution for *us* (a small team, 3 product people, 5 engineers). This is the first solution that's been adopted by the entire team, a big part due to the easy shared inbox for customer insights.

    Pros

    In order of benefit, here's what I like most so far about Productboard:

    (1) Aggregating product insights / customer requirements across all of our inboxes + Slack into one place
    (2) Ability to build a quarterly roadmap w/ existing tickets in Jira + w/ ability to write new features back to Jira as tickets
    (3) Ability to outline all of the components of our platform w/ features under each component - something we've never had before.

    Cons

    Some small nit-picks around interactions (eg. bulk selecting rows), but so far customer support has responded instantly to guide me in right direction.

    Hana T.
    Overall rating
    • Industry: Cosmetics
    • Company size: 5,001-10,000 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    The billing mechanism of individual plan is awful experience

    Reviewed on 23/1/2020

    After spending some time on working with the tool and really enjoying its quality, I was sure that...

    After spending some time on working with the tool and really enjoying its quality, I was sure that I would stay with it. But experiencing tricky non-transparent billing is just cold shower making the tool same as any other, just half way through to full value.

    Pros

    It is for sure well thought through tool.

    Cons

    It is not mandatory or sole source ... so charging individual for adding member without any alert or notice that just selecting someone as member from drop down menu automatically apply charging to your card is really awful experience ruining any value for the product

    Richard S.
    Overall rating
    • Industry: Food & Beverages
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Lack of Reporting lets this Product Down

    Reviewed on 12/10/2020

    I have used Productboard in 2 companies now. The UI is a bit funny, but once you get used to it is...

    I have used Productboard in 2 companies now. The UI is a bit funny, but once you get used to it is intuitive enough. The limitations on reporting make it difficult to recommend.

    Pros

    Capturing feedback from external sources, prioritisation against company goals & objectives

    Cons

    Unfortunately, there is almost no reporting available. So although I can prioritise against company objectives, it is nearly impossible to report back on how much time and resource is allocated. I don't know how long features take to get released. Or to move from Long-term to short-term etc. I can't therefore set any metrics around speed of development, and can't report back to the board on where resources are being allocated. This makes the product useful for only half of my role.

    Kaan Ö.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 51-200 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    A simple yet powerful tool for managing and communicating the product roadmap

    Reviewed on 20/11/2019

    Productboard did enable us to create a manageable, customer value driven product roadmap that is in...

    Productboard did enable us to create a manageable, customer value driven product roadmap that is in alignment with our corporate objectives and product vision. The communication of our product roadmap to different stakeholders is much easier now thanks to the customizable and stunning views.

    Pros

    Productboard has a very easy to use user interface, but still manages to provide you the functionality of customizable views with its powerful aggregations, filters, tags and view options. With the insights feature of productboard, it is very easy to parse the ideas and requirements of customers to product features and keep track of the customer demand for each feature in detail. The beautiful roadmap views which you can export for presentations are also a real timesaver.

    Cons

    An internal file viewer for common file formats (e.g. pdf, doc, xls) is needed for attachments.

    It would be preferred if the internal insights could be seperated from customer insights when calculating the user impact score which we utilize to measure the customer demand of features.

    Showing 5 reviews of 112 Read all reviews

    productboard FAQs

    Below are some frequently asked questions for productboard.

    productboard offers the following pricing plans:

    • Starting from: US$49.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    15-day free trial, no credit card required. New Idea: $49/editor/month (billed annually) or $59/editor/month (billed monthly) - up to 20 contributors and 5 products. Startup: $99/editor/month (billed annually) or $119/editor/month (billed monthly) - up to 50 contributors and 10 products. Contact Productboard for details of larger plans.

    productboard offers the following features:

    • @mentions
    • Automatic score calculations
    • Commenting
    • Competitive analysis
    • Competitor tracking
    • Custom weighted prioritization scores
    • Customizable boards
    • Data encryption
    • Drag-and-drop interface
    • Effort estimates
    • Feature backlog
    • Feature prioritization
    • Feature voting panel
    • Feedback management
    • Google Apps SSO
    • IP address whitelisting
    • Notifications/alerts
    • Objective-aligned milestones
    • Prioritization matrix
    • Product portal
    • Progress tracking
    • Public roadmap
    • Research repository
    • Roadmap export
    • Roadmapping
    • Status monitoring
    • Task management
    • Team roadmap
    • Trend identification
    • Two-factor authentication
    • User impact scores
    • User segmentation

    productboard has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    productboard supports the following languages:

    English

    We do not have any information about what devices productboard supports

    productboard integrates with the following applications:

    BugHerd, Dovetail, Drift, FormKeep, GitHub, Jellyfish, Jira, Pivotal Tracker, Zendesk, Zendesk

    productboard offers the following support options:

    Online Support, FAQs, Knowledge Base, Video Tutorials

    Related categories

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