About Productboard

Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster. It provides a complete solution for product teams to understand user needs, prioritize what to build next, align everyone on the roadmap, and engage with their customers. Productboard is easy to use, enables company-wide collaboration, and integrates into existing workflows. Over 3,500 organizations around the world use Productboard to build excellent products.

Pricing starting from:

US$20.00/month

  • Free Trial
  • Free Version
  • Subscription
View Pricing Plans

Key benefits of Productboard

  • Easily create product roadmaps based on a variety of templates. Roadmaps always stay up-to-date as plans evolve and serve as a single source of truth for sharing where your product is headed next.
  • Consolidate product ideas, requests, and feedback from many sources — email, Slack, Zendesk, Intercom, Typeform.
  • Get a holistic view of all your feature ideas and see which have been requested the most, across all your customers or within customer segments.
  • Set your product objectives and prioritize what to work on based on user needs, business goals, and a variety of other criteria.
  • Bridge the divide between your product team and customer community with a Customer Feedback Portal that lets your share ideas you're considering, what's planned, and what's been launched – and collect feedback directly from end users.
  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    US$20.00/month

    • Free Trial
    • Free Version
    • Subscription
    View Pricing Plans

    Images

    Organize and prioritize feature ideas based on user needs and business objectives
    Carry out release planning and share your roadmap with business and delivery stakeholders to show them what's coming down the pike
    Create high-level Agile or kanban style roadmaps that group features into Now/Next/Later time horizons (or other categories of your choice) or by each feature's current status (New idea, Discovery, Backlog, Delivery, Launched)
    Create timeline roadmaps to plan work in relation to upcoming date-based milestones like a major industry conference, analyst briefing, or marketing launch
    Prioritize features using highly visual interactive drag and drop interfaces like the Prioritization matrix
    Share ideas you're considering, what's planned, and what's been launched with a Customer Feedback Portal — and collect votes and feedback directly from end users
    Consolidate product ideas, requests, and feedback from a variety of sources and identify trends around what customers really need
    View 8 more
    Productboard video
    Productboard screenshot: Organize and prioritize feature ideas based on user needs and business objectives Productboard screenshot: Carry out release planning and share your roadmap with business and delivery stakeholders to show them what's coming down the pike Productboard screenshot: Create high-level Agile or kanban style roadmaps that group features into Now/Next/Later time horizons (or other categories of your choice) or by each feature's current status (New idea, Discovery, Backlog, Delivery, Launched) Productboard screenshot: Create timeline roadmaps to plan work in relation to upcoming date-based milestones like a major industry conference, analyst briefing, or marketing launch Productboard screenshot: Prioritize features using highly visual interactive drag and drop interfaces like the Prioritization matrix Productboard screenshot: Share ideas you're considering, what's planned, and what's been launched with a Customer Feedback Portal — and collect votes and feedback directly from end users Productboard screenshot: Consolidate product ideas, requests, and feedback from a variety of sources and identify trends around what customers really need

    Features

    Total features of Productboard: 92

    • @mentions
    • API
    • Activity Tracking
    • Agile Methodologies
    • Alerts/Notifications
    • Backlog Management
    • Brainstorming
    • Budgeting/Forecasting
    • Bug Tracking
    • Business Plan Templates
    • Capacity Management
    • Client Portal
    • Collaboration Tools
    • Colour Codes/Icons
    • Commenting / Notes
    • Communication Management
    • Content Library
    • Content Management
    • Create Subtasks
    • Customer Segmentation
    • Customisable Dashboard
    • Dashboard
    • Data Import/Export
    • Dependency Tracking
    • Discussions / Forums
    • Document Management
    • Drag & Drop
    • Estimating
    • Feedback Management
    • File Sharing
    • Gantt/Timeline View
    • Goal Management
    • Goal Setting / Tracking
    • Idea Management
    • Idea Ranking
    • Ideation / Crowdsourcing
    • Issue Management
    • Issue Tracking
    • KPI Monitoring
    • Kanban Board
    • Key Performance Indicators
    • Milestone Tracking
    • Mind Maps
    • Multi-board
    • Negative Feedback Management
    • Parent Task
    • Percent-Complete Tracking
    • Polls/Voting
    • Prioritisation
    • Process Modeling & Designing
    • Product Roadmapping
    • Progress Tracking
    • Project Management
    • Project Planning
    • Project Planning/Scheduling
    • Project Scheduling
    • Qualitative Analysis
    • Recurring Tasks
    • Release Planning
    • Remote Access/Control
    • Remote Support Software
    • Reporting/Analytics
    • Reporting/Project Tracking
    • Request Management
    • Requirements Management
    • Resource Management
    • Roadmapping
    • Search/Filter
    • Single Sign On
    • Spreadsheet View
    • Status Tracking
    • Strategic Planning
    • Supports Scrum
    • Surveys & Feedback
    • Task Board View
    • Task Editing/Updating
    • Task Management
    • Task Planning
    • Task Progress Tracking
    • Task Scheduling
    • Templates
    • Third Party Integrations
    • Time & Expense Tracking
    • Time Tracking
    • Timeline Management
    • To-Do List
    • Trend Analysis
    • Two-Factor Authentication
    • Version Control
    • Visual Workflow Management
    • Visualisation
    • Workflow Management

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    Reviews

    Overall rating

    4.7 /5
    (115)
    Value for Money
    4.4/5
    Features
    4.4/5
    Ease of Use
    4.5/5
    Customer Support
    4.8/5

    Already have Productboard?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

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    Showing 5 reviews of 115
    Eric P.
    Overall rating
    • Industry: Computer Software
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Simplest way for sophisticated insight consolidation, prioritization, and roadmap management

    Reviewed on 26/10/2019

    We had an alignment and communication problem that we had to solve. Plain and simply, productboard...

    We had an alignment and communication problem that we had to solve. Plain and simply, productboard gives us a clear way to communicate and collaborate on our product roadmap. And gives our team insight into how we think about and prioritize initiatives.

    Pros

    Consolidating insights from myself, our customers, and our team. I also really like the different views I can create and ways I can prioritize things by release and various scores. The public feedback forum is also really, really nice. Then the beautiful roadmap view is just icing on the cake.

    Cons

    Doesn't integrate to Clubhouse, which we are moving to from JIRA. We also didn't use the JIRA integration because we were on New JIRA. Which is why we are now on Clubhouse, which I'll save for another review. Also, I feel there are a couple of elements missing when looking at reporting and ongoing maintenance of tickets... but that's hard, and is probably something they're thinking about.

    Joshua P.
    Overall rating
    • Industry: Events Services
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Alas! We found our product management solution

    Reviewed on 29/10/2019

    Over the past two years, we've tried about every product management solution under the sun. While...

    Over the past two years, we've tried about every product management solution under the sun. While many have been good, we hadn't found the best solution for *us* (a small team, 3 product people, 5 engineers). This is the first solution that's been adopted by the entire team, a big part due to the easy shared inbox for customer insights.

    Pros

    In order of benefit, here's what I like most so far about Productboard:

    (1) Aggregating product insights / customer requirements across all of our inboxes + Slack into one place
    (2) Ability to build a quarterly roadmap w/ existing tickets in Jira + w/ ability to write new features back to Jira as tickets
    (3) Ability to outline all of the components of our platform w/ features under each component - something we've never had before.

    Cons

    Some small nit-picks around interactions (eg. bulk selecting rows), but so far customer support has responded instantly to guide me in right direction.

    Neil G.
    Overall rating
    • Industry: Computer Software
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 7.0 /10

    Finally a SaaS product for building product!

    Reviewed on 8/4/2021

    There's no perfect approach towards developing product but having a SaaS service like Productboard...

    There's no perfect approach towards developing product but having a SaaS service like Productboard will remove some of the barriers.

    Pros

    Bright, vibrant design which is a nice contrast to some of the more muted color palettes of SaaS. The outcome based product roadmap is very customizable and can point back to more detailed customer requests. Allowing the extended team to track insights and provide insights of their own leads to a more collaborative discovery process. I also appreciate all the resources and webinars that productboard provides to educate on product management.

    Cons

    The inbox UX is quite busy and makes it sometimes difficult to track what is going on. While it's good to be able to throw anything into the shared inbox, more rigor and discipline is needed so that it doesn't become a place where everything exists. If you want to integrate with other systems like JIRA / SFDC, it can become quite costly.

    Hana T.
    Overall rating
    • Industry: Cosmetics
    • Company size: 5,001-10,000 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    The billing mechanism of individual plan is awful experience

    Reviewed on 23/1/2020

    After spending some time on working with the tool and really enjoying its quality, I was sure that...

    After spending some time on working with the tool and really enjoying its quality, I was sure that I would stay with it. But experiencing tricky non-transparent billing is just cold shower making the tool same as any other, just half way through to full value.

    Pros

    It is for sure well thought through tool.

    Cons

    It is not mandatory or sole source ... so charging individual for adding member without any alert or notice that just selecting someone as member from drop down menu automatically apply charging to your card is really awful experience ruining any value for the product

    Kaan Ö.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 51-200 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    A simple yet powerful tool for managing and communicating the product roadmap

    Reviewed on 20/11/2019

    Productboard did enable us to create a manageable, customer value driven product roadmap that is in...

    Productboard did enable us to create a manageable, customer value driven product roadmap that is in alignment with our corporate objectives and product vision. The communication of our product roadmap to different stakeholders is much easier now thanks to the customizable and stunning views.

    Pros

    Productboard has a very easy to use user interface, but still manages to provide you the functionality of customizable views with its powerful aggregations, filters, tags and view options. With the insights feature of productboard, it is very easy to parse the ideas and requirements of customers to product features and keep track of the customer demand for each feature in detail. The beautiful roadmap views which you can export for presentations are also a real timesaver.

    Cons

    An internal file viewer for common file formats (e.g. pdf, doc, xls) is needed for attachments.

    It would be preferred if the internal insights could be seperated from customer insights when calculating the user impact score which we utilize to measure the customer demand of features.

    Showing 5 reviews of 115 Read all reviews

    Productboard FAQs

    Below are some frequently asked questions for Productboard.

    Productboard offers the following pricing plans:

    • Starting from: US$20.00/month
    • Pricing model: Free, Subscription
    • Free Trial: Available

    15-day free trial, no credit card required. Free Customer Feedback Portal offering available Essentials plan: Easily create and collaborate on roadmaps: $20 per maker per month Pro plan: Connect customer feedback to roadmaps: $50 per maker per month Scale plan: Align business objectives and product strategy: $100 per maker per month Enterprise plan: Run enterprise product management organizations: Custom pricing

    We do not have any information about Productboard features

    Productboard has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    Productboard supports the following languages:

    English

    Productboard supports the following devices:

    Productboard integrates with the following applications:

    Gainsight PX, GitHub, Intercom, Jira, Microsoft Azure, Pivotal Tracker, Salesforce Sales Cloud, Slack, Trello, Zapier, Zendesk

    Productboard offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

    Related categories

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