DealerCenter
About DealerCenter
DealerCenter is a cloud-based, centralized dealer management system designed to support the day-to-day operations of independent automobile dealerships - including both new and used car lots. Supported by mobile integration with native DealerCenter and DealerCenter mobile apps for iOS and Android platforms, staff can oversee car sales remotely from the forecourt or auction house. Key features include inventory management for recording and reviewing vehicle stocks, running reports and managing costs while querying car histories via AutoCheck, NMVTIS and Carfax integrations. The AutoStructure feature supports desking actions with automated loan calculations and deal structuring, leveraging dual-channel lender management tools and contract / documents management to centralize sales paperwork.
Accounting support is provided through direct QuickBooks integration that eliminates duplicate data entries and offers RFC management for Buy-Here-Pay-Here (BHPH), alongside scheduled reporting options. Coupled credit bureau services give access to consumer credit checks while promising compliance around every transaction, with fraud protection and authentication measures built in. Additional DealerCenter features span website promotion and marketing functions, inviting the customization of professionally-styled dealer websites from templates and the online posting of adverts listing inventory vehicles to third-party channels such as AutoTrader, eBay Motors, TRUECar and Craigslist.
Key benefits of DealerCenter
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- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Dealer Center Easy to use
Reviewed on 16/1/2019
My Rep linked me up with other lenders, and her customer service was 5 stars., overall DealerCenter...
My Rep linked me up with other lenders, and her customer service was 5 stars., overall DealerCenter is helping us improve the quality of lenders we submit deals too.
Pros
Relatively easy, integrates very well with adding inventory, and submitting deals to lenders.
Cons
Best software ever used, very easy to use.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
5 Start Software and Service
Reviewed on 18/9/2019
Live training with rep. help me learn and get the most out of the system. also they provide 24 hr 7...
Live training with rep. help me learn and get the most out of the system. also they provide 24 hr 7 days a week support. he stayed over an hour on the phone just making sure that my questions were answered. did not feel rushed at all or like he had to be somewhere else. just very patient and knowledgeable, it helps that he is familiar with the business.
Pros
I definitely would say ease of use. this software let you seamlessly add remove sort what ever you need to do with out make you aggravated. you can literally point and click and get it done. nothing to install ever "except the app". I don't know who you are using now but if you give Dc a try they'll make you a believer.
Cons
nothing really it take getting a little to get use to the system but they have these quick little 1 min videos that basically cover things you have not even thought of yet.
Alternatives Considered
FrazerReasons for Switching to DealerCenter
ease of use and customer service and customization options and price match :)- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Bad Product!! Will Devastate your business!!
Reviewed on 21/1/2017
Used this for years, Was Great! They changed it at the end of 2015. Now it is down all the time!...
Used this for years, Was Great! They changed it at the end of 2015. Now it is down all the time! And not user friendly at all! I use the full DMS. My business is shut down for the third day this week, because their system is down!!, I have lost tens of thousands of dollars in the last year. They never apologize, and have never given a credit for all the days Deal Center has shut down my dealership.
If you use Deal Center, you definitely need a backup system, like Reves, or Fraisier.
Or just go with them in the first place, and save a lot of money, headaches, and lost profit.
John
Cons
System down all the time,
cant print reports, without downloading to excel
No customer service
No one ever returns your calls, unless weeks later
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent
Reviewed on 19/1/2023
Pros
That our rep. [SENSITIVE CONTENT] has always been there to answer any of our questions. She is very helpful with anything I request of her.
Cons
There is nothing I can really complain about right now.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
DealerCenter CRM is an extremely useful tool
Reviewed on 16/11/2020
Overall, I've used DealerCenter for over a year & it's been a helpful tool.
Overall, I've used DealerCenter for over a year & it's been a helpful tool.
Pros
I like the ability to create campaigns, the fully integrated mobile app that helps me scan customers directly into the system & the email/text templates.
Cons
Nothing really comes to mind about what I like least
Alternatives Considered
Selly AutomotiveReasons for Switching to DealerCenter
I chose DealerCenter because it's more user friendly.DealerCenter FAQs
Below are some frequently asked questions for DealerCenter.Q. What type of pricing plans does DealerCenter offer?
DealerCenter offers the following pricing plans:
- Starting from: US$60.00/month
- Pricing model: Subscription
- Free Trial: Available
Monthly priced subscription packages include: Dealer Management System (DMS): FAST DMS = $60.00 CRM = $65.00 Buy Here Pay Here = $ 50.00 Quickbooks = $40.00 (RouteOne and Dealertrack included with DMS) Online Marketing: Dealer Website = $75.00 Online Ad Post = $25.00 Booking Services: NADA = $40.00 Kelley Blue Book (KBB) = $40.00 Black Book (BB) = $40.00 Pay-Per-Use products are also available, see website for full pricing details.
Q. Who are the typical users of DealerCenter?
DealerCenter has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does DealerCenter support?
DealerCenter supports the following languages:
English
Q. Does DealerCenter support mobile devices?
DealerCenter supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does DealerCenter integrate with?
DealerCenter integrates with the following applications:
QuickBooks Online Advanced
Q. What level of support does DealerCenter offer?
DealerCenter offers the following support options:
Email/Help Desk, Phone Support, Chat
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