RoboForm
About RoboForm
RoboForm for Business is a password manager and form filler tool which offers secure and automated password management for all employees on all devices. The solution addresses all critical points in the password cycle, from generation, to storing, reuse, and sharing.
The management console helps facilitate onboarding, permission delegation, security policy deployment, credential assignment, and reporting. Centralized management capabilities provide users with complete control over employee accounts and credentials on all platforms. Once employees are onboarded, they can install and start using RoboForm on any platform or browser.
Form filling technology allows users to automatically fill in long web forms as an automated process, or with the simple click of a button. RoboForm uses end-to-end AES256 bit encryption for secure password creation, storing, and sharing. Master passwords are never stored on our servers and all data is decrypted locally.
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- Industry: Law Practice
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
My passwords are always secure when I use this software
Reviewed on 29/10/2018
Pros
In my current job it is always very important to maintain high levels of security and the utmost confidentiality when preparing legal documents for the company. Taking this aspect into consideration I have a software suite that I use to maintain the security of the legal documents I produce, and among those is Roboform, a very complete software that allows me to manage my passwords from the comfort of a central panel that manages them, in short, Roboform is the best password manager I have ever used.
Roboform has certain benefits that complement my work routine. For example, I could mention that Roboform works for me as a password pointer, since I manage several software and online accounts which I depend on to meet my work goals. Roboform not only saves my passwords, but it is also quite intuitive and when I enter the pages or software that require a password, Roboform adds the self-filling of the information, making it much easier for me to use the software and web pages.
Another great benefit that Roboform gives me is that I can customize my login, always remembering which passwords I have stored in the central panel and for which software and web pages I should use them. Without a doubt Roboform is one of the most complete software I have used for these purposes and I would not change it for anything.
Cons
Roboform should incorporate higher levels of security so that passwords can be used. Currently my Roboform session is protected because I have other two-step authentication software that keeps my account completely secure. My recommendation to the Roboform technical team is that they incorporate more security in the use of their software, of rest I think it is an excellent software that is very easy to use and free.
Response from Siber Systems
Thank you for taking the time to provide feedback. Rest assured, security is our top priority. In addition to AES256 bit encryption with PBKDF2, we also require a minimum Master Password length of 8 characters, with a minimum of 4 nonnumeric characters. The Master Password is not transmitted to our servers and all decryption happens locally. Additionally, we offer secure sharing and two factor authentication. For more information regarding RoboForm's security, please visit our Help Center as well as our security page (links found below.
https://help.roboform.com/hc/en-us/categories/203877668-Security
https://www.roboform.com/security
- Industry: Computer Networking
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great integration and features at an affordable price
Reviewed on 21/6/2019
I am a long time user of Roboform and very pleased with it. I have a team of people and passwords...
I am a long time user of Roboform and very pleased with it. I have a team of people and passwords are very important, so making sure they have the passwords then need, when the need them, is huge. The fact that I can access passwords on my computer, phone or via any browser is excellent.
Pros
A password manager must be easy to use and so integration is key. I use Chrome, Firefox, Internet Explorer and Edge browsers and the integration works great for all. I also use Chrome on my Android phone and the integration often works there too (not 100%). 95% of the time it's one click and I'm logged in to the site. With the Pro version I am able to easily share certain passwords to my team while keeping others private. I like that it allows you to store multiple identities for form filling (ie work and personal) and also provides a Safe Notes feature to store things like Passport numbers, ect. The price is very good.
Cons
About 5% of the time the forms do not fill properly for passwords. However, it is probably more a factor of websites doing different things when prompting to fill in usernames and passwords, for example first typing username, then clicking next and then having to enter password. Roboform struggles with this sometimes so I need to open the program and grab the password from there (which is still pretty easy).
I wish it had a way to share a single password to someone without actually giving them the password.
- Industry: Media Production
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Decent password manager, with some issues
Reviewed on 18/1/2019
I continue to use Robofom, as stated, partly out of inertia. But here's another issue.
Roboform...
I continue to use Robofom, as stated, partly out of inertia. But here's another issue.
Roboform also has a function called Safenotes, which I like, where one can save encrypted personal information, such as bank account numbers, social security numbers, etc. I've been using that function a lot, but one of the problems is I see no way to create separate folders for information. So one ends up with a long list of entries to sort through. The longer the list, the harder to spot what one is looking for.
Most recently Roboform stopped integrating with Chrome form filler and actually disabled it. I find that infuriating, as Roboform will not fill in some forms that Chrome always will. When I complained to Roboform support one thing I was told was that browser managers and not as secure as form fillers like Roboform. That's true, but I'm intelligent enough to decide that for myself, especially when Chrome fills in forms that Roboform mysteriously will not. This might be a money grab or power grab, but Roboform should not insult paying customers by disabling a free service in favour of a paying service. Roboform is insulting its user base and should change that policy immediately.
Pros
It does a fairly good job of filling out forms and passwords.
Support usually responds within a day.
Cons
It is a fairly complex program with many features, that takes some getting used to. I believe other password managers are available for free, but Roboform is a subscription service which I've used for many years, regularly renewing my subscription, partly out of inertia and not wanting to learn another manager.
There are a few real issues with the program, for me at least. One, is that it actually balks at filling out some forms and passwords. It doesn't happen often but when it does it is kind of infuriating. In the past Roboform would, unbelievably, not fill out the login for Netflix. I was told it was because Netflix used flash in its log-in screen. I don't know if that's still the case because I keep my system permanently logged in now, but just a couple of weeks ago Roboform would not fill out a login for American Express.
I don't know if other password managers have this problem, but Roboform sometimes refuses to fill out fields on a form. Some forms it fills out completely and properly. On others it may not fill the phone number or other important information, so all forms should be checked. This is also a major nuisance.
Response from Siber Systems
Hi Gerald - thank you for taking the time to provide in depth feedback. Regarding the autofill issues you're experiencing, our testing team will gladly investigate any/all sites that seem to be affected. To streamline the process, we request that you please submit the list of sites via our online ticketing system. http://bit.ly/1L9QELn
Regarding Netflix, RoboForm does/should currently log you in to your Netflix account. If you attempt to do so and for any reason it does not, please let us know so we can troubleshoot on your behalf.
- Industry: Mental Health Care
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I have used RoboForm for 10 years
Reviewed on 30/4/2019
I have used Roboform everyday for ten years. I wouldn't keep using it with all the options out...
I have used Roboform everyday for ten years. I wouldn't keep using it with all the options out there if it did not perform exceptionally well and solve the proliferating password problem with ease.
Pros
(+) Synchronization between devices - I have never had a problem with this feature. I use an iPhone and a Win 10 desktop.
(+) Strict security - and they make it easier to login to your account on a smart phone with fingerprint login (and perhaps other such methods in addition).
(+) Flexible - For example, you can add standard or custom fields it the default fields don't have what you need.
(+) Bang for your buck - Many software companies lure you in with a good product at a low price (or free) and then bombard you with sales emails, popup messages, banners, reminders, promotions, etc. The only time I recall seeing a promotional message is on the website after updating the software. They probably send out occasional emails with promotions, but the fact I can't remember any suggests such messages do not annoy or distract me.
Cons
(-) Customer service options are limited although I have always received a response. (I always use the paid version—I'm not sure if that makes a difference.)
- Industry: Computer Networking
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to best with the best organizing capabilities
Reviewed on 9/11/2017
I thought I had maybe 100 places that I used passwords. Turns out it is more than 500. No one...
I thought I had maybe 100 places that I used passwords. Turns out it is more than 500. No one realizes just how many places they've given a password to. Capturing all of these and making them all unique has dramatically increased security on my accounts.
Pros
I like the ability to create folders and subfolders to organize my work and personal life within the password tool. The business account ability to share passwords with my staff with giving the password to them is incredibly valuable. Of course it works on all of my devices and stays in sync. It's a huge time and brain saver. No I no longer care to know what my passwords are. RoboForm manages it for me.
Cons
It's a small thing but the extension for the Edge browser needs some improvement. It works but not as seamlessly as the extension for Chrome.
Response from Siber Systems
Hi Amy,
Thanks for taking the time to provide your feedback! We're so glad you've chosen to use RoboForm for all of your logins! Regarding Edge, unfortunately as it's a standalone extension (per Edge requirements) and cannot be installed via the universal Windows installer, it does have limited functionality. We are aware of the frustration that may come along with this, and we appreciate your understanding.
Thanks again!
RoboForm FAQs
Below are some frequently asked questions for RoboForm.Q. What type of pricing plans does RoboForm offer?
RoboForm offers the following pricing plans:
- Starting from: US$29.95/year
- Pricing model: Subscription
- Free Trial: Available
Contact Siber Systems for detailed pricing information.
Q. Who are the typical users of RoboForm?
RoboForm has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does RoboForm support?
RoboForm supports the following languages:
English
Q. Does RoboForm support mobile devices?
RoboForm supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does RoboForm integrate with?
We do not have any information about what integrations RoboForm has
Q. What level of support does RoboForm offer?
RoboForm offers the following support options:
Email/Help Desk, Phone Support, Chat
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