About OnPay
OnPay’s payroll and HR save business owners over 15 hours a month, and frees them up to focus on the bottom line. "It's an easy, quick, mobile-friendly system that doesn't require a steep learning curve," according to Entrepreneur, and it was also PCMag’s Editors’ Choice.
• Run payroll in minutes
• Automate all the taxes
• Let employees do more themselves
• Simplify your HR processes
• And offer top-notch benefits in any state
It’s just $40 plus $6 per person each month for everything OnPay does — easily the best value among premium payroll providers. The monthly fee includes best-in-class integrations with QuickBooks, Xero, and top time-tracking software, as well as all quarterly and year-end tax filings, and time-saving HR tools. OnPay’s team will even help you get set up by adding prior wages and employee information for you. You can add on integrated benefits, a 401(k) plan, or pay-as-you-go workers' comp.
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Reviews
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- Industry: Construction
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Everything you need it to be an more
Reviewed on 3/6/2020
OnPay has worked seamlessly for us. I would highly recommend.
OnPay has worked seamlessly for us. I would highly recommend.
Pros
Very easy to setup and use for a small business. If you need help, support is great to deal with.
Cons
Integrations with quick books are good, but lack some of the features you get with payroll through quickbooks.
Alternatives Considered
QuickBooks Payroll- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Payroll Software
Reviewed on 8/6/2020
I have really enjoyed using this software. It is our companies third payroll software vendor and...
I have really enjoyed using this software. It is our companies third payroll software vendor and as long as they continue to operate the way they do it will be our last.
Pros
The fact that you can modify employee information, add/subtract new employees, and make changes all while right in the middle of running a payroll. It is also very valuable that they allow you to run as many payroll instances as you need. For instance if you have an employee that forgot to add to their time sheet you can go back and generate another payroll for that one employee with no additional charges.
Cons
Some of the elements of the software are not intuitive and it is very difficult at times to deal with tax related issues through the software. Customer service is usually really helpful and most questions can be answered through chat.
Alternatives Considered
ADP TotalSourceReasons for Choosing OnPay
Frustrated with cost, lack of flexibility in how the software can be used, poor customer service, and continually introducing new price increases.Switched From
SurePayrollReasons for Switching to OnPay
Simplicity, cost, functionality- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Easy to use but reporting incorrect taxes
Reviewed on 14/6/2021
Leaving end of year to quickbooks even though more expensive. The failure on tax reporting alone is...
Leaving end of year to quickbooks even though more expensive. The failure on tax reporting alone is reason to go elsewhere
Pros
Easy to use and automatically syncs with Guideline, our 401k.
Cons
They keep messing up taxes. Twice in 6 months they failed to calculate taxes which ended up with my accountant having to deal with IRS. Worst part, it took 2 months to get response from support as they are too busy.
Alternatives Considered
QuickBooks PayrollReasons for Switching to OnPay
CheaperResponse from OnPay
We're sorry to hear your feedback, Austin, and we'd love to see if there's anything else we can do to help. Someone from our team will be reaching out shortly (if they haven't already). Or feel free to call 877-328-6505 to reach a member of our support team who can assist you.
- Industry: Semiconductors
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Easy to use and great value
Reviewed on 27/11/2019
We have had a good experience with OnPay. There are very few issues or errors and, when there are...
We have had a good experience with OnPay. There are very few issues or errors and, when there are issues, the OnPay team has solved them in an expedient manner. Over the years we have realized significant cost savings due to the ease of use of OnPay. General business or managerial staff can easily run the system instead of paying a service or hiring a payroll professional to manage payroll for larger groups.
Pros
OnPay is easy to use with an intuitive interface. It was a good product for a small company of just a couple people and it has continued to work for us as we approach 20 people. It is also reasonably priced and does not overwhelm users and administrators with too much complexity.
Cons
The thing we like least about OnPay is the way paid time off (PTO) accrual growth is calculated. We grow PTO accrual every year of employment up to 20 years and that requires employees to be moved into new PTO growth categories every three years. We could just choose to do our PTO differently, but we wish OnPay had the PTO growth flexibility to accommodate our preferred methods.
- Industry: Nonprofit Organisation Management
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Full function, clear UX, low cost
Reviewed on 5/4/2020
Overall, it's been very positive. They have what our organization needs at a good price, and are...
Overall, it's been very positive. They have what our organization needs at a good price, and are easy to use.
Pros
I chose OnPay because they offered an easy-to-use QSEHRA designation, which our previous provider SurePayroll did not. I am tremendously pleased with OnPay. The page layouts are clear, reasonably intuitive and very easy to set up, and they keep introducing smart upgrades which make tools even easier to find. They also have excellent customer service, by chat, phone, or email.
Cons
It could be clearer to set up PTO/vacation/sick policies. I also don't know why I can't delete double notifications when employees get paid.
Alternatives Considered
GustoReasons for Choosing OnPay
SurePayroll did not have an ability to designate and track QSEHRA payments, and had absolutely maddening customer service.Switched From
SurePayrollReasons for Switching to OnPay
Price and ease of use.OnPay FAQs
Below are some frequently asked questions for OnPay.Q. What type of pricing plans does OnPay offer?
OnPay offers the following pricing plans:
- Starting from: US$40.00/month
- Pricing model: Subscription
- Free Trial: Available
First month free, base fee of $40 + $6 per employee per month
Q. Who are the typical users of OnPay?
OnPay has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does OnPay support?
OnPay supports the following languages:
English, Spanish
Q. Does OnPay support mobile devices?
OnPay supports the following devices:
Q. What other apps does OnPay integrate with?
OnPay integrates with the following applications:
Autofy, Deputy, Humanity, QuickBooks Online Advanced, QuickBooks Time, Quickbooks Online, When I Work, Xero
Q. What level of support does OnPay offer?
OnPay offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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