eZee Absolute
About eZee Absolute
eZee Absolute is an all-in-one hotel and property management system (PMS) platform that helps boost revenue, while simplifying hotel operations for small to mid-sized hotels, motels, B&Bs, resorts, and more. The solution allows users to manage hotels on-the-go by bringing all daily hotel operations along with basic inventory distribution operations at the user's fingertips. Hotel owners and staff can keep track of the happenings at their property along with several channel operations directly from a mobile device.
eZee Absolute's hotel management system enables users to:
- Handle reservations and room allocation
- Settle folios
- Track the audit trails
- Manage bookings from websites and connected channels
- Get instant alerts via push notifications
- Use the universal search option
- Print receipts, vouchers, GR cards, etc
- Manage a chain of properties with easy switching
- Perform stop sale on channels
- Instantly update rates and inventory across channels
- Get useful insights on bookings, revenue and occupancy
Key benefits of eZee Absolute
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- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use, great support
Reviewed on 23/5/2018
Pros
eZee has been a simple and affordable solution that is robust enough to offer the precise results and level of management that we at Zostel need. Interestingly, it also includes a range of other valuable features for financial management tracking, with reports that detail all revenue, expense and tax requirements. It has indeed been instrumental in helping us manage a growing hostel chain! support team has been fantastic consultants !
Cons
The mobile app has a long way to go to become handy. Also, the user experience can be worked upon.
Response from eZee Technosys
Hi Aditya, Thank you so much for taking your precious time to write about us. It gives us great pleasure to know how our product has helped you streamline your functions. Our team's always striving hard to provide optimum solutions. And the same goes for the app as well. Stay tuned for more updates to our app, which will help you manage your property on-the-go completely. Keep sharing your feedbacks at [email protected]. Regards, Team eZee.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
EXCELLENT SERVICE ONCE CONNECTED
Reviewed on 30/8/2024
Overall, the support from [sensitive content hidden] and the team was excellent, but the delayed...
Overall, the support from [sensitive content hidden] and the team was excellent, but the delayed accessibility to the support team needs improvement.
Pros
Outstanding Support from [sensitive content hidden] and Team on Company Software Issue
I want to extend my heartfelt thanks to [sensitive content hidden] and the entire technical support team for their exceptional assistance in resolving a critical issue with our company software. [sensitive content hidden] expertise and dedication were evident throughout the entire process. She quickly identified the problem and provided clear, actionable solutions that helped us get back on track in no time.
The support from the entire team was nothing short of outstanding. They worked diligently and efficiently, ensuring that every aspect of the issue was addressed and resolved. Their professionalism and commitment to helping us overcome this challenge were truly impressive.
Thank you, [sensitive content hidden], and the whole support team, for your invaluable help. Your efforts have made a significant difference to our operations, and we greatly appreciate it!
Cons
However, I did find that accessing the support team was not as easy as it should be. It took longer than expected to reach them, which caused some delays in resolving our issue. Improving the accessibility of the support team would greatly enhance the overall experience.
Despite this, once I was connected, the service provided was top-notch. I appreciate the efforts of [sensitive content hidden] and the team, and I hope that the company can work on making their support more readily accessible (by providng personal contact numbers)in the future
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Horrible, terrible and a system full of mistakes, error , flaw and poor support team.
Reviewed on 18/2/2022
As a fellow hotelier having worked in the industry for 20 years I would not recommend this terrible...
As a fellow hotelier having worked in the industry for 20 years I would not recommend this terrible PMS/channel manager system to anyone as you will loss money than you can image and your team will be scared to work on it as they do not trust the system at all.
Pros
It is all in one software with PMS, chancel manager, booking engine, guest review platform
Cons
The Ezee PMS system is flawed and the hotel will lose more revenue than it gains using this system. Every time the hotel marks the booking as a paid no-show or cancellation, the PMS will report to the OTAs free of cost. This will result in the hotel losing the virtual cards or credit card details for the no-shows + cancellations. In the last three, we lost almost 2200 in no-shows and cancellations using this flawed system. When the same was reported to the software company and escalated to higher levels, I was informed this is a system enhancement and will need to discuss internally. I am 100 % confident all hotels who have used Ezee absolute so far would have lost a lot of money due to this error in the system. The new version is boring and slow and it takes ages to process check and checks out.
My team is very scared to do anything on the system as they fear losing money and we are at a point where we doing everything manually including night audits, posting of payments, and canceling bookings (writing on a book then marking on PMS system. This is how bad the system is.
Every now and then you will receive over bookings during sold out days and your team would have to go through the pain of relocating an angry guest as the system made an error and hotel will receive negative reviews and have to pay extra to relocate the guest.
It is not easy to move the PMS system overnight and we are waiting for the Ezee management to revert to us.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good software
Reviewed on 9/10/2024
eZee absolute is very easy assecible and have all well featured as compared to other pms like ids,...
eZee absolute is very easy assecible and have all well featured as compared to other pms like ids, one click etc.your customer support is very supportive especially M. sandeep Mishra and Arshad Ahmad.
Pros
As the name Indicates it is very to operate
Cons
Nothing is least every thing is good and fine
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
User-Friendly Interface
Reviewed on 29/7/2024
Numerous reviews highlight the exceptional customer support provided by eZee. Users commend the...
Numerous reviews highlight the exceptional customer support provided by eZee. Users commend the 24/7 support availability, which ensures that any issues or questions are promptly addressed, contributing to a smooth user experience
Pros
Many users appreciate eZee Absolute for its intuitive and easy-to-navigate interface, which simplifies training and daily operations. This user-friendliness is particularly beneficial for properties with high staff turnover, ensuring that new employees can quickly become proficient in using the system
Cons
EZee Absolute is praised for its extensive range of features, including front office management, housekeeping, guest profiles, automated night audits, and mobile app support. These features help streamline hotel operations and improve efficiency
eZee Absolute FAQs
Below are some frequently asked questions for eZee Absolute.Q. What type of pricing plans does eZee Absolute offer?
eZee Absolute offers the following pricing plans:
- Starting from: US$23.86/month
- Pricing model: Subscription
- Free Trial: Available
Subscription prices vary depending on number of rooms. Pricing example for 5 rooms: Classic: $23.86 per Month (Cloud Hotel PMS Software) Elite: $47.73 per Month (Cloud PMS + Booking Engine) Star: $55.68 per Month (Cloud PMS + Channel Manager) Champion: $79.55 per Month (Cloud PMS + Booking Engine + Channel Manager)
Q. Who are the typical users of eZee Absolute?
eZee Absolute has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does eZee Absolute support?
eZee Absolute supports the following languages:
Arabic, Dutch, English, French, German, Indonesian, Korean, Portuguese, Spanish
Q. Does eZee Absolute support mobile devices?
eZee Absolute supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does eZee Absolute integrate with?
We do not have any information about what integrations eZee Absolute has
Q. What level of support does eZee Absolute offer?
eZee Absolute offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat
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