About Promo.com
Promo.com is the #1 video creation platform for businesses and agencies. We help our users create loads of visual content and unlimited videos to promote anything they want effectively.
By providing the tools and content to create and customize premium video clips, Promo.com aims to help users with the promotion of their business across social media platforms, as well as create campaigns to boost engagement, reduce cost-per-click, increase traffic, build brand awareness, or promote a product.
With a library of over 12 million video clips and templates which can be edited and enhanced with licensed music, custom text, and logos.
To simplify video creation, all of Promo’s built-in video clips are fully licensed and filmed by professional videographers. Videos can be used for a range of purposes including sales promotions, brand awareness, product advertising, maximizing engagement, and more.
With Promo, videos can be easily shared across social media accounts with the option to download all videos and publish them to Facebook, Instagram, Twitter, or anywhere else on the web.
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Key benefits of Promo.com
- Benefit from Promo’s catalog of over 15 million professionally curated video clips designed for every purpose including reducing cost-per-click, increasing traffic, raising brand awareness, maximizing engagement, promoting a product, and more.
- Promo.com’s simple web editor makes video creation fast and easy. No previous experience needed.
- Gain a lifetime license for sharing Promo-created videos anywhere on the web including Facebook, Twitter, Instagram, business websites, blogs, and more.
- Add the right music to each video by choosing from Promo’s pre-edited and licensed music library of thousands of songs, especially curated for marketing videos.
- Once customized, download all video creations and, once downloaded, all videos can be saved and used forever. Videos are mobile and desktop optimized with wide, square and vertical aspect ratios.
- Add custom text and brand logos to videos to customize them and ensure they are in-keeping with company branding. Videos created on Promo are not watermarked and do not contain Promo branding.
Devices
Business size
Markets
Supported Languages
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Images
Features
Total features of Promo.com: 41
- Advertising Management
- Animation
- Audio Capture
- Automated Publishing
- Brand Overlay
- Closed Captions
- Collaboration Tools
- Content Library
- Content Management
- Customisable Branding
- Customisable Templates
- Drag & Drop
- Image Editing
- Labeling
- Media Library
- Mobile Screen Support
- Multi-Channel Marketing
- Multimedia Support
- Post Scheduling
- Privacy Options
- Promotions Management
- Rapid Creation
- Reporting/Analytics
- Search/Filter
- Secure Data Storage
- Social Media Integration
- Social Promotion
- Social Sharing
- Speed Adjustment
- Split / Merge
- Supports HD Resolution
- Templates
- Text Editing
- Text Overlay
- Video Capture
- Video Creation
- Video Editing
- Video Looping
- Video Management
- Video Support
- Watermarking
Alternatives
Rocketium
InVideo
Magisto
Lumen5
Reviews
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- Industry: Insurance
- Company size: 51-200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best promo video service I have found yet.
Reviewed on 25/10/2018
With Promo we are able to make original content to keep our social media sites fresh with new...
With Promo we are able to make original content to keep our social media sites fresh with new videos. Promo also allows us to easily create individualized content for our agents to use on their own social media pages that brands them as their own business with their own contact information rather than the corporate information.
Pros
Great selection of stock videos to choose from.
Premade templates available for easy editing.
Suggestions of premade videos provided for the specific industry that you declare on sign up.
Great selection of music to add to videos.
Great selection of text overlay options to make videos look anywhere from fun to professional.
Easy to change video format to fit different platforms.
Easy to download video once completed.
Customer service team is readily available to answer questions.
New features and functionality being rolled out frequently.
Cons
I have not found anything about this software that I do not like. When I start to think to myself it would be nice if it had this feature, a feature similar if not exactly like that becomes available. I think they really listen to their customers feedback and requests.
- Industry: Hospital & Health Care
- Company size: 11-50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing Platform
Reviewed on 5/9/2019
The customer support has been unmatched, they have helped us even when it was our own mistake in...
The customer support has been unmatched, they have helped us even when it was our own mistake in reading information when we signed up and discounted our service. Also having that instant support with the chat and being able to fix small platform errors in only a few minutes could not be better. We got promo thinking we would make a few videos and cancel but since then it has helped get more people to our social pages and has let us show our services in a different way to our website visitors.
Pros
The quality of all of the video content whether it be premium or free content they are made beautifully. It is easy to customize any videos that work best for who you are advertising to and with our target market being health care professionals it is great to have so much healthcare related content to grow our social media and website.
Cons
I would like to be able to change font size within the text box, also be able to have two text boxes appear simultaneously within the same time frame.
- Industry: Arts & Crafts
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Misleading company refund policy
Reviewed on 8/12/2020
The customer service and company policies were deceptive and designed to trick people into paying...
The customer service and company policies were deceptive and designed to trick people into paying for a full month of service even if they end up not liking the product.
Pros
It was fairly easy to use and navigate the website.
Cons
The company page is very misleading - be sure to read all of the fine print before subscribing! They will charge your card and if you have downloaded anything your "7 day money back guarantee" becomes invalid. I downloaded 2 videos I had made with my own content and they didn't work well for what I had intended to use them for. When I tried to cancel my plan I was told that the 7 day money back guarantee was actually only for people who purchased a subscription yet never downloaded anything - which defeats the purpose of a money back guarantee in my opinion. I had no way of knowing if the product would meet my expectations until I downloaded the video - so the assurance that I could get my money back if I was unsatisfied is essentially worthless.
Nothing excuses this type of dishonest business practice.
Response from Promo
Hi Sara
Thanks for your feedback and we would be happy to clarify the 7 day refund policy. Since all content is licensed, if a video is downloaded then the account would not be valid for a refund. If there is a purchase and no download then we can refund
- Industry: Financial Services
- Company size: 11-50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It's All In The Details
Reviewed on 1/2/2021
They are responsive, full of integrity, cutting edge and the customer service is a straight 10 !
They are responsive, full of integrity, cutting edge and the customer service is a straight 10 !
Pros
Focused on details. They THOGHT "How can we make this the easiest, simplest and best priced video platform ?" and THEN they went and did it...
Cons
No many... I guess the only real "con" is that most people will use the same hot videos that everyone is using.
HOWEVER, with the ability to BRAND, upload your own fonts AND do filters and change the music ...I can not really see how that would affect me.
Response from Promo
Thank You Daniel for that great review!
- Industry: Consumer Goods
- Company size: 11-50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best I've found so far
Reviewed on 12/11/2020
I am a social media manager for a florists conglomerate, and I run all the company's social media...
I am a social media manager for a florists conglomerate, and I run all the company's social media platforms, plus the ones from nine franchisees, I need to keep it consistent and at one voice, but time is always my enemy, even if Promo is a service leaning toward promotional videos for paid advertising I am able to adapt it for normal everyday posting by making the videos longer (amazing feature), or uploading my own material.
It's easy to use, it's fast, and the results are really good. I also love the fact of being able to choose from a large pool of different soundtracks if I so wish.
Pros
It's effortless to use even if one has no experience with video editing.
The video templates are beautiful, even the free ones, which is a huge upgrade comparing to their competition; as usual with other competitors, the free videos are of low quality.
The time it saves is of the essence.
Cons
Can be a little tricky in certain features, specifically on how to remove sound or only keep the sound of your uploaded video, but the support chatbot is very efficient and clear in their instructions.
Promo.com FAQs
Below are some frequently asked questions for Promo.com.Q. What type of pricing plans does Promo.com offer?
Promo.com offers the following pricing plans:
- Starting from: US$29.00/month
- Pricing model: Free, Subscription
- Free Trial: Not Available
Q. What are the main features of Promo.com?
We do not have any information about Promo.com features
Q. Who are the typical users of Promo.com?
Promo.com has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+
Q. What languages does Promo.com support?
Promo.com supports the following languages:
English
Q. Does Promo.com support mobile devices?
Promo.com supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Promo.com integrate with?
Promo.com integrates with the following applications:
Facebook, HubSpot Marketing Hub, Instagram, Twitter, Wistia
Q. What level of support does Promo.com offer?
Promo.com offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)
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