About Paychex Flex

Paychex Flex is a cloud-based payroll management system which helps users manage payroll activity with payroll processing technology, built-in safeguards and automatic payroll tax calculation, payment, and filling, as well as reporting and analytics tools.

Accessible from any desktop or mobile device via single sign-on, Paychex Flex aims to help users spend less time keying duplicate information across multiple systems and more time focusing on what matters most to their business.

Employees can check retirement balances, update allocations, and punch in and out to record their time and attendance, as well as enroll, view and update benefis information. Users also have quick and central access to policies, procedures, employee documents and paystubs. Paychex Flex helps users make informed decisions with more than 160 standard reports and dashboards, plus fully customizable and configurable reports.

Paychex solutions includes 24/7 U.S. based support and the option to work with a dedicated HR professional. Paychex employs over 100 analysts to track changes to regulations, taxes, and laws, so users and their businesses can respond proactively to changes.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Paychex Flex

Key benefits of Paychex Flex

  • Self-service portal allows employees to access, and view, payroll information like paystubs and W-2s conveniently online.
  • Automatic notifications serve to alert users to potential payroll issues.
  • Intuitive, user-friendly interface aims to make running payroll simple.
  • Native mobile apps for iOS and Android give users the flexibility to manage payroll activity on the go.
  • Offers 24/7 tech support from experienced professionals.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    N/A

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Paychex Flex

    Images

    Paychex Flex Software - Applicant Tracking
    Paychex Flex Software - Retirement Data
    Paychex Flex Software - Simple Payroll Processing
    Paychex Flex Software - Employee Snapshot
    View 5 more
    Paychex Flex video
    Paychex Flex Software - Applicant Tracking Paychex Flex Software - Retirement Data Paychex Flex Software - Simple Payroll Processing Paychex Flex Software - Employee Snapshot

    Features

    Total features of Paychex Flex: 56

    • 360 Degree Feedback
    • 401(k) Tracking
    • Access Controls/Permissions
    • Accounting Integration
    • Alerts/Notifications
    • Applicant Tracking
    • Approval Process Control
    • Assessment Management
    • Attendance Tracking
    • Background Screening
    • Benefits Management
    • Biometric Recognition
    • Calendar Management
    • Candidate Profiles
    • Candidate Tracking
    • Check Printing
    • Compensation Management
    • Compliance Management
    • Compliance Tracking
    • Customisable Reports
    • Direct Deposit
    • Email Templates
    • Employee Database
    • Employee Onboarding
    • Employee Profiles
    • Employee Scheduling
    • FMLA Administration
    • HR Management
    • Internal HR
    • Interview Scheduling
    • Job Posting
    • Learning & Development
    • Leave Tracking
    • Mobile Access
    • Multi-State
    • Onboarding
    • Overtime Calculation
    • Payroll Management
    • Payroll Outsourcing
    • Payroll Reporting
    • Performance Management
    • Real Time Reporting
    • Recruitment Management
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Self Service Portal
    • Tax Compliance
    • Time & Attendance
    • Time Off Management
    • Time Tracking
    • Training Management
    • Vacation/Leave Tracking
    • W-2 Preparation
    • Wage Garnishment
    • Workflow Management

    Alternatives

    ADP Workforce Now

    4.4
    #1 Alternative to Paychex Flex
    ADP Workforce Now is a cloud-based human capital management, talent management, and benefits software built for...

    Gusto

    4.7
    #2 Alternative to Paychex Flex
    Gusto smoothly integrates HR, payroll, health benefits, employee onboarding, workers' compensation insurance and...

    Paylocity

    4.3
    #3 Alternative to Paychex Flex
    Paylocity is a web based payroll and HR solution for small, medium and enterprise organizations.

    Proliant

    4.5
    #4 Alternative to Paychex Flex
    Proliant is a cloud-based HR software for small and medium enterprises that offers payroll & HRIS, time & attendance,...

    Reviews

    Overall rating

    4.1 /5
    (1,086)
    Value for Money
    3.9/5
    Features
    4.0/5
    Ease of Use
    4.1/5
    Customer Support
    3.9/5

    Already have Paychex Flex?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 1,086
    Steven r W. Steven r W.
    Overall rating
    • Industry: Accounting
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Calm in a sea of changing regulations

    Reviewed on 8/6/2021

    We had considered hosting our own payroll, however, with the craziness of COVID and regulations we...

    We had considered hosting our own payroll, however, with the craziness of COVID and regulations we are very happy we chose a partner provided and supported solution. Saves us time chasing new regulations and forms and the dreaded amendments.

    Pros

    The customer service makes the product easy to use. The support makes the product as with many payroll software products it will do what you want you just have to find the right entry and set up.

    Cons

    At times its so complete it can be overwhelming to find some less used features you had found before. Again they are all like this but the customer support makes this a breeze as you can actually talk to a human being that listens and helps.

    Alternatives Considered

    Payroll Relief

    Reasons for Choosing Paychex Flex

    ADP client support is a nightmare from our experience. From changing sales people to unreachable customer support.

    Switched From

    RUN Powered by ADP

    Reasons for Switching to Paychex Flex

    We actually tried it and it was not even close to what we had hoped. Paychex customer support makes it the only choice for us.
    Emmanuel V. Emmanuel V.
    Overall rating
    • Industry: Accounting
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 8.0 /10

    Good product overall

    Reviewed on 5/11/2019

    It's a good product for a small to medium size company. Again, my review is from a user standpoint,...

    It's a good product for a small to medium size company. Again, my review is from a user standpoint, not an administrator. I really have no negative remarks for Paychex Flex.

    Pros

    Recording time is relatively easy.
    W2s and paysubs are easily obtainable
    Easy to navigate

    Cons

    From a user standpoint, nothing really.

    Alternatives Considered

    Paylocity

    Reasons for Choosing Paychex Flex

    This was a decision made by upper management.

    Switched From

    Paylocity
    Griselda C. Griselda C.
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 2-10 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Highs and Lows

    Reviewed on 22/10/2021

    I like having direct access to professionals in HR, payroll, training, etc.

    I like having direct access to professionals in HR, payroll, training, etc.

    Pros

    No question, having access to a comprehensive database from a company that's been doing it for decades makes it possible for us to be in compliance with local, state, and federal laws - which is a huge relief.

    Cons

    The time and attendance portal is dated and has been 'glitchy'; just more complicated to use than the other options.

    Aline L. Aline L.
    Overall rating
    • Industry: Medical Devices
    • Company size: 11-50 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    One-stop shop, but not very customizable

    Reviewed on 3/10/2019

    Pros

    It is very convenient to have access to the phone application, so you can access information and even run payroll from anytime / anywhere.
    The add-on Stratustime allows you to track the non-exempt employees' hours and feeds directly into the payroll system.

    Cons

    Entering one-off payroll data such as expense reimbursement or a medical insurance payback has to be done at the individual level through individual checks.
    it is difficult to customize access such as giving access to managers to accrue CTO days only, or giving them access to some HR info (number of vacation days, salary) without giving them access to all of it.
    Also, the marketing is a little aggressive, the company offers so many other side services (writing your employee handbook, offering 401k, etc) that they call you too often with too many proposals, often different people for the same products.

    Verified Reviewer
    Overall rating
    • Industry: Financial Services
    • Company size: 10,000+ Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Still the gold standard of HR software

    Reviewed on 11/9/2021

    Excellent experience - used throughout our bank

    Excellent experience - used throughout our bank

    Pros

    Paychex has been around a long time and there is a reason for it. Still the gold standard in HR with the number of features in their flagship product and comprehensive suite of HR systems from payroll to benefit tracking to staff database.

    Like most the ease of deployment, excellent customer service, mature product cycle and stable version upgrades

    Cons

    GUI needs improvement, needs to be more touch friendly for IPAD and iOS / android users
    provide actionable real time alerts for failures in processing
    Support part time / contract workers

    Alternatives Considered

    ADP Workforce Now

    Reasons for Switching to Paychex Flex

    Brand awareness, excellent customer support and pricing advantage
    Showing 5 reviews of 1,086 Read all reviews

    Paychex Flex FAQs

    Below are some frequently asked questions for Paychex Flex.

    Paychex Flex offers the following pricing plans:

    • Starting from:
    • Free Trial: Not Available

    Contact Paychex for detailed pricing.

    Paychex Flex has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000

    Paychex Flex supports the following languages:

    English

    Paychex Flex supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Paychex Flex integrates with the following applications:

    Altametrics, BambooHR, Clover, Hubworks Suite, Quickbooks Online, Sage Intacct, Xero

    Paychex Flex offers the following support options:

    Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

    Related categories

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