About Paychex Flex

Paychex Flex is a cloud-based payroll management system which helps users manage payroll activity with payroll processing technology, built-in safeguards and automatic payroll tax calculation, payment, and filling, as well as reporting and analytics tools.

Accessible from any desktop or mobile device via single sign-on, Paychex Flex aims to help users spend less time keying duplicate information across multiple systems and more time focusing on what matters most to their business.

Employees can check retirement balances, update allocations, and punch in and out to record their time and attendance, as well as enroll, view and update benefis information. Users also have quick and central access to policies, procedures, employee documents and paystubs. Paychex Flex helps users make informed decisions with more than 160 standard reports and dashboards, plus fully customizable and configurable reports.

Paychex solutions includes 24/7 U.S. based support and the option to work with a dedicated HR professional. Paychex employs over 100 analysts to track changes to regulations, taxes, and laws, so users and their businesses can respond proactively to changes.


Key benefits of Paychex Flex

  • Self-service portal allows employees to access, and view, payroll information like paystubs and W-2s conveniently online.
  • Automatic notifications serve to alert users to potential payroll issues.
  • Intuitive, user-friendly interface aims to make running payroll simple.
  • Native mobile apps for iOS and Android give users the flexibility to manage payroll activity on the go.
  • Offers 24/7 tech support from experienced professionals.

  • Images

    Paychex Flex Software - Applicant Tracking
    Paychex Flex Software - Retirement Data
    Paychex Flex Software - Simple Payroll Processing
    Paychex Flex Software - Employee Snapshot
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    Paychex Flex video
    Paychex Flex Software - Applicant Tracking
    Paychex Flex Software - Retirement Data
    Paychex Flex Software - Simple Payroll Processing
    Paychex Flex Software - Employee Snapshot

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    Reviews

    Overall rating

    4.2 /5
    (1,610)
    Value for Money
    4.0/5
    Features
    4.1/5
    Ease of Use
    4.2/5
    Customer Support
    3.9/5

    Already have Paychex Flex?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 1,610
    Daniel
    Daniel
    Overall rating
    • Industry: Human Resources
    • Company size: 1,001–5,000 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Paychex Flex helps us save time in incredible ways

    Reviewed on 12/8/2023

    I am the only one who uses Paychex Flex. I print Paychex Flex statements in the present or past. If...

    I am the only one who uses Paychex Flex. I print Paychex Flex statements in the present or past. If employees require any payday or gift, I can revive pay stubs for them. It is possible to change personal/employee information if required. It is simple to use and is extremely useful. All my documents are close to my computer. On the occasions when I do checks, it is very comforting to be able to log into your account, extract all the documents I require in PDF form, store them and send them to the examiners. It is probably faster to make a copy at a digital print shop than to scan them into a lockbox as PDF documents. It helps me save a tremendous amount of time. I really like that thing. The time-saving is the totality of busy days.

    Pros

    Paychex Flex reports are present and run in a harmonious and happy pattern, so anyone who wants them can access them at any time. It makes life simpler and saves me some time. It is simple and fast to update my worker's personal/job data. All my work data is close to my computer. It is easy to access them to get a hard copy of their rules, so I can send them to the top management or auditors.

    Cons

    The only drawback I have noticed with Paychex Flex is that I was unable to find where it is possible to do a public school worker's course tax abatement from one of his coworker's tax deductions. It was simple to incorporate the new one, however it was not easy to remove the old one. However my Paychex representative was nimble and agile and did it for me.

    Katrina
    Katrina
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 10,000+ Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Paychex Flex is great for completing payroll

    Reviewed on 15/9/2023

    I appreciate being able to check on the 401(k) and have the money go straight into employee...

    I appreciate being able to check on the 401(k) and have the money go straight into employee accounts, saving time and effort. Since insurance coverage is now related directly to who has enrolled in which plans, processing payroll has become much more efficient.

    Pros

    From either the employer's or employee's perspective, the website couldn't be simpler to use. Filters and stored views make it easy to customize your payroll experience based on your current needs.

    Cons

    Over the years, I've seen a few different specialists. Obviously, not everyone has the same potential. When my allocated person hasn't been able to help me, I've found that the online chat staff is quite responsive and helpful.

    Dario
    Overall rating
    • Industry: Nonprofit Organisation Management
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Dependable, One Stop Shop for Tracking Employment Info

    Reviewed on 3/9/2024

    Overall, Paychex Flex made it easy to submit hours, submit time off requests and view pending ones,...

    Overall, Paychex Flex made it easy to submit hours, submit time off requests and view pending ones, as well as look up vital employment salary and benefits information - all in a secure, online form. It has saved time and spared my supervisors many questions over years.

    Pros

    It was easy to view paystubs, submit time off requests, and get a snapshot of important employment milestone dates.

    Cons

    None. It performed its functions exceptionally well.

    Gregory
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 51–200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Too expensive for long term

    Reviewed on 17/8/2024

    It was fine but not worth the money after a year.

    It was fine but not worth the money after a year.

    Pros

    It was easy to implement and set up for my HR team.

    Cons

    The price sky rocketed after the first year.

    Tracy
    Overall rating
    • Industry: Biotechnology
    • Company size: 11–50 Employees
    • Used Monthly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Best PEO Ever!

    Reviewed on 4/7/2024

    Pros

    So easy to use. Payroll is super easy, and their customer service is to notch!

    Cons

    Nothing, it's been great over the last two years.

    Showing 5 reviews of 1,610 Read all reviews

    Paychex Flex FAQs

    Below are some frequently asked questions for Paychex Flex.

    Paychex Flex offers the following pricing plans:

    • Pricing model: Subscription
    • Free Trial: Available

    Contact Paychex for detailed pricing.

    Paychex Flex has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000

    Paychex Flex supports the following languages:

    English

    Paychex Flex supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Paychex Flex integrates with the following applications:

    Altametrics, BambooHR, Clover, Hubworks Suite, QuickBooks Online, Sage Intacct, Xero

    Paychex Flex offers the following support options:

    Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

    Related categories

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