About Paychex Flex

Paychex Flex is a cloud-based payroll management system which helps users manage payroll activity with payroll processing technology, built-in safeguards and automatic payroll tax calculation, payment, and filling, as well as reporting and analytics tools.

Accessible from any desktop or mobile device via single sign-on, Paychex Flex aims to help users spend less time keying duplicate information across multiple systems and more time focusing on what matters most to their business.

Employees can check retirement balances, update allocations, and punch in and out to record their time and attendance, as well as enroll, view and update benefis information. Users also have quick and central access to policies, procedures, employee documents and paystubs. Paychex Flex helps users make informed decisions with more than 160 standard reports and dashboards, plus fully customizable and configurable reports.

Paychex solutions includes 24/7 U.S. based support and the option to work with a dedicated HR professional. Paychex employs over 100 analysts to track changes to regulations, taxes, and laws, so users and their businesses can respond proactively to changes.


Key benefits of Paychex Flex

  • Self-service portal allows employees to access, and view, payroll information like paystubs and W-2s conveniently online.
  • Automatic notifications serve to alert users to potential payroll issues.
  • Intuitive, user-friendly interface aims to make running payroll simple.
  • Native mobile apps for iOS and Android give users the flexibility to manage payroll activity on the go.
  • Offers 24/7 tech support from experienced professionals.

  • Images

    Paychex Flex Software - Applicant Tracking
    Paychex Flex Software - Retirement Data
    Paychex Flex Software - Simple Payroll Processing
    Paychex Flex Software - Employee Snapshot
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    Paychex Flex video
    Paychex Flex Software - Applicant Tracking
    Paychex Flex Software - Retirement Data
    Paychex Flex Software - Simple Payroll Processing
    Paychex Flex Software - Employee Snapshot

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    US$38.00
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    Pricing Options

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    Features

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    Integrations

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    Ease of Use

    4.2 (1,698)
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    Value for Money

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    Customer Service

    3.9 (1,698)
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    Reviews

    Overall rating

    4.2 /5
    (1,698)
    Value for Money
    4.0/5
    Features
    4.1/5
    Ease of Use
    4.2/5
    Customer Support
    3.9/5

    Already have Paychex Flex?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 1,698
    Maria
    Maria
    Overall rating
    • Industry: Retail
    • Company size: 10,000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Better control

    Reviewed on 7/10/2024

    Useful platform for all employees to access important information and control of arrivals and...

    Useful platform for all employees to access important information and control of arrivals and departures

    Pros

    Through Paychex Flex I can access my payroll receipts, have closer communication with human resources, have an entry and exit record to validate my hours worked, and have my benefits clear. It has been very useful because I can access it easily and at any time, an alternative to not bother human resources whenever I need them for payroll issues

    Cons

    Everything has been perfectly used and working perfectly, I have no problems or mistreatment

    Kayla
    Overall rating
    • Industry: Education Management
    • Company size: 2–10 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Paychex Flex is worth the cost!

    Reviewed on 11/11/2024

    We have been using it for quite a few years now I took over as Director in 2019 and have been using...

    We have been using it for quite a few years now I took over as Director in 2019 and have been using it myself since then. We use it to pay our staff and have never had any issues with they make sure to always let us know when we need to run it early due to holidays closures from the bank.

    Pros

    I like that Paychex flex allows multiple users to log in and work on payroll to allow for each person in each department to enter there staff hours.

    Cons

    There customer service isn't the best there are times it is hard to get ahold of our customer service representative and the representatives seem to have a high turn over rate.

    Jennifer
    Overall rating
    • Industry: Construction
    • Company size: 51–200 Employees
    • Used Monthly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Great for small office non construciton companies.

    Reviewed on 10/1/2025

    Was a fine payroll company if you do not work in public works construction.

    Was a fine payroll company if you do not work in public works construction.

    Pros

    Easy to use, time cards where easy to enter

    Cons

    Did not have all reports needed for a construction specific company

    Peggy
    Overall rating
    • Industry: Construction
    • Company size: 51–200 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 3.0 /10

    If your payroll is simple, try Paychex Flex.

    Reviewed on 14/10/2024

    Day to day ordinary payroll is a breeze. Requesting certain reports for work comp and union audits...

    Day to day ordinary payroll is a breeze. Requesting certain reports for work comp and union audits was a challenge.

    Pros

    I could run my own reports when I wanted them.

    Cons

    It was hard to receive qualified support. It took almost a year to get our account transferred over when we were purchased by another company (FEIN)

    Alternatives Considered

    Deltek Ajera

    Reasons for Switching to Paychex Flex

    Easy to stay with Paychex instead of going with a new provider.
    Sydney
    Overall rating
    • Industry: Hospitality
    • Company size: 11–50 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great Payment Management Software

    Reviewed on 14/10/2024

    Really enjoyed this payment management software compared to others I have used. Easy to use, clear...

    Really enjoyed this payment management software compared to others I have used. Easy to use, clear presentation of information and updated interface.

    Pros

    User interface was friendly to employee and employer. Great function options.

    Cons

    Inability to view overall breakdowns for each paystubs instead of having to view each individually

    Showing 5 reviews of 1,698 Read all reviews

    Paychex Flex FAQs

    Below are some frequently asked questions for Paychex Flex.

    Paychex Flex offers the following pricing plans:

    • Pricing model: Subscription
    • Free Trial: Available

    Contact Paychex for detailed pricing.

    Paychex Flex has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000

    Paychex Flex supports the following languages:

    English

    Paychex Flex supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Paychex Flex integrates with the following applications:

    7shifts, Altametrics, ApplicantPRO, BambooHR, Bullhorn ATS & CRM, Clover, Connecteam, EasyLlama, Employee Navigator, Engine, Flexspring, Hubworks Suite, Jirav, Linga rOS System, Mindbody, OrgChart, Quantum Workplace, QuickBooks Online, Reward Builder, Sage Intacct, Speakap, TalentReef, Tapcheck, Timeero, TripLog Mileage Tracker, Workstream, Xero, Zil Money, talech

    Paychex Flex offers the following support options:

    Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Paychex Flex.