Paychex Flex

About Paychex Flex
Paychex Flex is a cloud-based payroll management system which helps users manage payroll activity with payroll processing technology, built-in safeguards and automatic payroll tax calculation, payment, and filling, as well as reporting and analytics tools.
Accessible from any desktop or mobile device via single sign-on, Paychex Flex aims to help users spend less time keying duplicate information across multiple systems and more time focusing on what matters most to their business.
Employees can check retirement balances, update allocations, and punch in and out to record their time and attendance, as well as enroll, view and update benefis information. Users also have quick and central access to policies, procedures, employee documents and paystubs. Paychex Flex helps users make informed decisions with more than 160 standard reports and dashboards, plus fully customizable and configurable reports.
Paychex solutions includes 24/7 U.S. based support and the option to work with a dedicated HR professional. Paychex employs over 100 analysts to track changes to regulations, taxes, and laws, so users and their businesses can respond proactively to changes.
Key benefits of Paychex Flex
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Reviews
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- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Better control
Reviewed on 7/10/2024
Useful platform for all employees to access important information and control of arrivals and...
Useful platform for all employees to access important information and control of arrivals and departures
Pros
Through Paychex Flex I can access my payroll receipts, have closer communication with human resources, have an entry and exit record to validate my hours worked, and have my benefits clear. It has been very useful because I can access it easily and at any time, an alternative to not bother human resources whenever I need them for payroll issues
Cons
Everything has been perfectly used and working perfectly, I have no problems or mistreatment
- Industry: Education Management
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Paychex Flex is worth the cost!
Reviewed on 11/11/2024
We have been using it for quite a few years now I took over as Director in 2019 and have been using...
We have been using it for quite a few years now I took over as Director in 2019 and have been using it myself since then. We use it to pay our staff and have never had any issues with they make sure to always let us know when we need to run it early due to holidays closures from the bank.
Pros
I like that Paychex flex allows multiple users to log in and work on payroll to allow for each person in each department to enter there staff hours.
Cons
There customer service isn't the best there are times it is hard to get ahold of our customer service representative and the representatives seem to have a high turn over rate.
- Industry: Construction
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Great for small office non construciton companies.
Reviewed on 10/1/2025
Was a fine payroll company if you do not work in public works construction.
Was a fine payroll company if you do not work in public works construction.
Pros
Easy to use, time cards where easy to enter
Cons
Did not have all reports needed for a construction specific company
- Industry: Construction
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
If your payroll is simple, try Paychex Flex.
Reviewed on 14/10/2024
Day to day ordinary payroll is a breeze. Requesting certain reports for work comp and union audits...
Day to day ordinary payroll is a breeze. Requesting certain reports for work comp and union audits was a challenge.
Pros
I could run my own reports when I wanted them.
Cons
It was hard to receive qualified support. It took almost a year to get our account transferred over when we were purchased by another company (FEIN)
Alternatives Considered
Deltek AjeraReasons for Switching to Paychex Flex
Easy to stay with Paychex instead of going with a new provider.- Industry: Hospitality
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Payment Management Software
Reviewed on 14/10/2024
Really enjoyed this payment management software compared to others I have used. Easy to use, clear...
Really enjoyed this payment management software compared to others I have used. Easy to use, clear presentation of information and updated interface.
Pros
User interface was friendly to employee and employer. Great function options.
Cons
Inability to view overall breakdowns for each paystubs instead of having to view each individually
Paychex Flex FAQs
Below are some frequently asked questions for Paychex Flex.Q. What type of pricing plans does Paychex Flex offer?
Paychex Flex offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
Contact Paychex for detailed pricing.
Q. Who are the typical users of Paychex Flex?
Paychex Flex has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does Paychex Flex support?
Paychex Flex supports the following languages:
English
Q. Does Paychex Flex support mobile devices?
Paychex Flex supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Paychex Flex integrate with?
Paychex Flex integrates with the following applications:
7shifts, Altametrics, ApplicantPRO, BambooHR, Bullhorn ATS & CRM, Clover, Connecteam, EasyLlama, Employee Navigator, Engine, Flexspring, Hubworks Suite, Jirav, Linga rOS System, Mindbody, OrgChart, Quantum Workplace, QuickBooks Online, Reward Builder, Sage Intacct, Speakap, TalentReef, Tapcheck, Timeero, TripLog Mileage Tracker, Workstream, Xero, Zil Money, talech
Q. What level of support does Paychex Flex offer?
Paychex Flex offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Chat
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