WebTitan
About WebTitan
WebTitan from TitanHQ is a DNS based web content filter that blocks malware, phishing attempts and ransomware, and provides web content control for businesses, educational institutions, and public wifi providers.
WebTitan filters over half a billion DNS requests and identifies 300,000 malware iterations every day. Cloud and gateway versions of WebTitan are available in the form of WebTitan Cloud, WebTitan Cloud for Wifi, WebTitan Cloud for Service Providers, and WebTitan Gateway.
Pricing starting from:
US$0.40/month
- Free Version
- Free Trial
- Subscription
Key benefits of WebTitan
Advanced threat protection blocking malware, c2 callbacks and phishing sites.
Predictive intelligence that automates threat protection by uncovering attacks before this hit
Advanced automated reporting delivered directly to your inbox
53 predefined website categories to create the most suitable internet usage policy for their organization.
Over 550 million website addresses in 200 languages
Policy exceptions - known as Cloud Keys - which allow certain users to bypass a policy rule.
Whitelists and blacklists
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
US$0.40/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of WebTitan: 82
Alternatives
Cisco Jabber
Carbon Black Cloud Workload
Trellix Endpoint Security
iPrism Web Security
Reviews
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- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
As easy as advertised
Reviewed on 8/7/2021
It does the job.
It does the job.
Pros
Most certainly the ease of deployment. Just change some DNS and/or DHCP settings and the firewall to use this DNS server instead of the "defaults" and you are started. Then a few checkboxes to decide what to filter.
Cons
The reports are nothing to write home about, and since I do not plan on actively monitoring the DNS requests, the reports would be a nice way to get a weekly summary. Likewise with the "alert emails" -- these rapidly become noise and you have to turn them off.
Alternatives Considered
Cisco UmbrellaReasons for Switching to WebTitan
Cisco is out of our league. WebTitan is the better fit- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
No IT staff - need to still monitor end clients this is for you
Reviewed on 21/8/2021
All positive - I love that we spoke to real people, no phone tag. They have been nothing but...
All positive - I love that we spoke to real people, no phone tag. They have been nothing but responsive when we installed and created our account.
Very positive and I highly recommend them!
Pros
We have used similar products but they kept changing the product and increasing the cost, they would have no customer support and you could not even email them. WebTitan has excellent support and service, they helped us set it up, configure it, and install it. They are super responsive on email their products works for exactly what we want it to do. It was the best solution for us to monitor some end clients without limiting the rest of the network or having something we could not easily access. For us it is the prefect product, something non-IT staff can set up monitor and use daily to limit risks by a completely open internet policy. This was exactly what we needed!
Cons
My only gripe would be that the install for the OTA product is a little tricky to install. Not super hard but an app or something that is easy would have been preferred, so it kind of makes a one man band kind of set up. Of course, we could have installed it on the whole network but that was what we were trying to avoid a complex install that only our network people could really set up and deploy.
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Not works as announced
Reviewed on 6/2/2018
WCCP integration
WCCP integration
Pros
The top feature for us was the integration with Cisco ISR. It is really easy to switch on/off webtitan without affecting the user: Just an access list membership in wccp configuration does the trick.
Cons
Integration with AD does not work. Unless you push some agent to the client, the product does not consistently work, neither by static IP nor by any other means.
Response from TitanHQ
Hi Jesus,
Thanks for your review of WebTitan.
I'm disappointed to hear that the solution didn't deliver as it usually does with our other 7,500 customers.
Our AD integration works very well when you use our agent - this has been developed further over the last two years. We should try again. I've asked your account manager to reach out.
The product will work consistently for you once we get the set up sorted,
Kind regards,
Dryden
Dryden Geary,
Marketing Director,
TitanHQ
[email protected]
- Industry: Computer & Network Security
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Top Notch DNS Filtering
Reviewed on 22/11/2019
There was no pressure to purchase the software. The trial started out for a week and one email to...
There was no pressure to purchase the software. The trial started out for a week and one email to rep to see if we could have more time and before we were off the phone it was extended to a month. While headquarters is not located in the USA, have had no issues getting a hold of a live person to talk to. Great company to deal with.
Pros
Documentation is step by step. If it isn't in the documentation calling support quick and easy. Before purchasing the software I used the trial. To test support, called in and told them I was just evaluating the software and had questions. They didn't hesitate to answer any and all questions. Being able to talk to the ones that deal with the software daily and pick their brains was excellent.
Cons
Honestly, nothing to complain about. Switched from another software DNS filtering that didn't work and spent more time troubleshooting, switching to WebTitan was a dream.
Response from TitanHQ
Jason thanks a million for your kind WebTitan review and I'm delighted that our DNS filtering has been "Top Notch" for you.
Cheers for the shout out for the support team - I'll pass on the good news, they'll be chuffed.
Welcome on board!
Dryden Geary,
TitanHQ
- Industry: Utilities
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Delcora Review
Reviewed on 13/11/2020
My overall experience has been positive. There aren't to many false positive pages being blocked,...
My overall experience has been positive. There aren't to many false positive pages being blocked, which I expect there to be some. Allowing websites through the filter is quick enough that I don't get complaints.
Pros
The biggest pro I have is the app for laptops being off-network. I have tried many other products and this is a feature they had, said it works but it never did. I finally found an app that works and it works well. The other pro is many other products I used tried to stuff as many features in as they could, however for-getting the big picture is to filter internet traffic. WebTitan focusses on filtering the internet traffic and thigs seem to be designed around it.
Cons
The one aspect of the software is changing the dns setting in order to recognize user names.
WebTitan FAQs
Below are some frequently asked questions for WebTitan.Q. What type of pricing plans does WebTitan offer?
WebTitan offers the following pricing plans:
- Starting from: US$0.40/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
Pricing is based on a 200 user package. Please reach out to our team to discuss a quote.
Q. Who are the typical users of WebTitan?
WebTitan has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does WebTitan support?
WebTitan supports the following languages:
Arabic, Brazilian Portuguese, Chinese, English, French, German, Indonesian, Irish, Japanese, Russian, Spanish, Swedish, Turkish
Q. Does WebTitan support mobile devices?
WebTitan supports the following devices:
Q. What other apps does WebTitan integrate with?
WebTitan integrates with the following applications:
Boundless Automation
Q. What level of support does WebTitan offer?
WebTitan offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for WebTitan.
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