
About ImportOmatic
ImportOmatic enables quick data integration for Blackbaud's Raiser's Edge and Raiser's Edge NXT. The solution redefines efficiencies with baked-in intelligence to clean data, smart profiles for tailored processing, and an expanding catalog of connectors (including MailChimp, WealthEngine, Luminate Online and more) that make import and export a one-step process.
Key features include an advanced duplicate scoring algorithm that uncovers potential matches and assigns a confidence level, separate scoring settings for constituents and relationships, and multiple matching options for constituent code and attributes. ImportOmatic allows users to set and automatically enforce distinct parameters for constituents and relationships, and take advantage of hotkey shortcuts to speed up interactive import screens.
ImportOmatic also includes an intuitive data mapping grid, bi-directional data import/export capabilities, and easily searchable online user documentation. Users are able to reset field mapping while maintaining values in other screens, and automatically add data that doesn't exist in a file with "virtual fields".
Key benefits of ImportOmatic
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- Industry: Higher Education
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Easy to use for non-technical user
Reviewed on 22/1/2021
I'm very satisfied with Import Omatic. It works well with RE/NXT. Although there is already a RE...
I'm very satisfied with Import Omatic. It works well with RE/NXT. Although there is already a RE Import in the database version, Import Omatic provides a more flexible and easy to use for any non-technical user.
Pros
It is a great a great platform for RE and NXT for data import. Our department relies on Omatic daily. The best part is the customizable set up on different module to check duplicates. Duplicates is always the issue in our database. The data dictionary and static field can be re-used and cut our development time half every time we create a new job.
Cons
Automation in RE desktop version is not available.
Response from Omatic Software
Hi Iris, thanks for leaving us a review! We are glad that you're pleased with your experience both with our products and support staff. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.
- Industry: Higher Education
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Improved Gift Entry
Reviewed on 1/12/2020
The process working with our rep and getting us up and running was pretty smooth. The training was...
The process working with our rep and getting us up and running was pretty smooth. The training was probably the most frustrating trying to find 3 hour blocks of time to get the training and profiles set up. We are actually scheduled for more profile builds for the events and have purchased ScoreOmatic as well and will be getting that set up after the first of the year.
Pros
This software has made the entering of gifts and constituents much easier and faster. It was a learning curve, more so because our online donation forms are intricate. I have saved valuable time and paper using this software. I wish we had done this sooner.
Cons
I think what I need is there. It is just learning to use them and the profiles effectively. I don't have anything negative to say. I think most of my issues are actually with our forms and trying to figure out how to incorporate them into the profiles correctly.
Response from Omatic Software
Hi Michele, thanks for leaving us such a wonderful review. We are thrilled that you're pleased with your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.
- Industry: Nonprofit Organisation Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
ImportO Matic Review
Reviewed on 28/2/2019
Pretty good overall, just has a duplicate problem.
Pretty good overall, just has a duplicate problem.
Pros
Its easy to use - user friendly. Easy to train others.
Cons
Sometimes just shuts down out of nowhere. Does not always catch duplicates. Does not catch proper case files and just creates duplicates for them.
Response from Omatic Software
Hi Lauren-
Thanks for taking the time to complete a review for Omatic Software. We value your input!
Our support team would be happy to look at the issues you are having around duplicates. Feel free to reach out to me at marcia.hightow[email protected] and I can help set up some time with them.
Thanks,
Marcia
Customer Success Team Lead
- Industry: Nonprofit Organisation Management
- Company size: 201–500 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
The missing interface that you didn't know how much you needed
Reviewed on 1/12/2020
A bit of a learning curve, but way easier to learn then trying to do a manual batch import into RE....
A bit of a learning curve, but way easier to learn then trying to do a manual batch import into RE. I honestly believe blackbaud designed certain aspects of their software to be difficult on purpose, so that you'd spend more money on all the add-ons they provide... That's why omatic has a niche, and I think it's an essential add-on for any organization that uses RaisersEdge. The bonus is it's extensibility to serve as the import interface between pretty much anything and RE.
Pros
The matching algorithm - the software allows you to tweak the settings to precisely determine what is a matching record and for possible matches at what score or threshold level to prompt for user interaction to step in and make that determination if it's not so obvious.
Cons
interpreting errors when you generate exception logs- the log captures what looks like java runtime exceptions and most end users are not programmers, so if you can't decipher what the error actually is, you're only option is to search the KB articles or put in a support ticket. I think there needs to be an interpreter software piece that can read in those exception logs and provide something a bit more human readable- I think we spend more time trying to decipher the error logs then actually running the automated process- so is it truly saving the end user time? depends on how many errors there are...
Response from Omatic Software
Hi Clint, thanks for leaving us a review! We're glad that you're pleased with your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. If you have further issues, our Customer Success team would be more than happy to help! Thank you for your kind words and we look forward to hearing from you again.
- Industry: Individual & Family Services
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
IOM changed my work life
Reviewed on 3/6/2021
I just love IOM. I am able to get large numbers of gifts into our system quickly during our busiest...
I just love IOM. I am able to get large numbers of gifts into our system quickly during our busiest time of the year. And we update RE with MailChimp campaign activity, subscribers, unsubscribers, and adding new emails into MailChimp. AND Omatic Support is great - timely, responsive, and so friendly!
Pros
The best thing is the auto-matching to existing records, with the ability to set what it matches on and when to ask you about it before importing. Before IOM we used the Net Community part (RELO) and it took FOREVER to one-by-one match records. We have an event that brings in 100s of donations weekly and I could never keep up with processing them. But now with IOM, I am on top of them every single day. And therefore, we are thanking our donors EVERY day! I also LOVE the ability to have things checked on the records depending on how the data comes in, i.e., if a new donor gift with no address, the "has no valid address" box is checked on the record after IOM imports it. So efficient!
Cons
The one thing that bugs me is that when searching duplicates on addresses, it will pull old/inactive addresses in RE as a match. So then I spend the time going into the record to see how they are connected, only to discover that they aren't - it's just an expired address. There's no way to search only on active addresses.
ImportOmatic FAQs
Below are some frequently asked questions for ImportOmatic.Q. What type of pricing plans does ImportOmatic offer?
ImportOmatic offers the following pricing plans:
- Starting from:
- Free Trial: Not Available
Contact Omatic Software for detailed pricing information.
Q. Who are the typical users of ImportOmatic?
ImportOmatic has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does ImportOmatic support?
ImportOmatic supports the following languages:
English
Q. Does ImportOmatic support mobile devices?
ImportOmatic supports the following devices:
Q. What other apps does ImportOmatic integrate with?
ImportOmatic integrates with the following applications:
Blackbaud CRM, Blackbaud Raiser's Edge NXT, Classy, ClickBid, Cvent Event Management, Gravity Forms, Mailchimp, Volgistics
Q. What level of support does ImportOmatic offer?
ImportOmatic offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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