Leapsome

Performance Management & Personalised Learning Platform

4.7 /5 (15 reviews) Write a Review!

Leapsome Overview

What is Leapsome?

CEOs & HR teams in forward-thinking companies including Spotify, Trivago, and Babbel use Leapsome to create a continuous cycle of performance management and personalized learning that powers employee engagement and the success of their business.

As a people management platform, Leapsome combines tools for Goals & OKRs Management, Performance Reviews & 360s, Employee Learning & Onboarding, Employee Engagement Surveys, Feedback & Praise, and Meetings.

Leapsome Overview

Pricing

Starting from
US$8.00/month

Pricing options

Free Trial
Subscription
Value for money

Discounts available for annual billing. Contact Leapsome for detailed pricing information.


Leapsome Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, India and 3 others, Germany, Brazil, Mexico
Supported Languages
English, French, German

Media

Build the performance review process you need. Either use our best-practice templates or customise everything. Leapsome is flexible to your performance management processes.
Save time with automated review cycles
Create review templates and timelines that can be reused across review cycles and even set to recur on their own.
Discover relationships between performance and engagement
Use Leapsome’s powerful survey analytics, to understand the engagement drivers that impact performance levels and employee churn so you can develop and retain your team.
Collect meaningful feedback to understand the sentiment in any part of your organisation with company-wide, leadership-only, or team-specific employee surveys. Measure and improve the engagement drivers that matter most to build a great company culture.
Align your whole company with goal & OKR management tools. Increase accountability across the organization with goal dashboards and progress timelines or see the relationship and alignment of goals in a goal tree vizualization.
Performance reviews
Leapsome screenshot: Build the performance review process you need. Either use our best-practice templates or customise everything. Leapsome is flexible to your performance management processes. Leapsome screenshot: Save time with automated review cycles
Create review templates and timelines that can be reused across review cycles and even set to recur on their own. Leapsome screenshot: Discover relationships between performance and engagement
Use Leapsome’s powerful survey analytics, to understand the engagement drivers that impact performance levels and employee churn so you can develop and retain your team. Leapsome screenshot: Collect meaningful feedback to understand the sentiment in any part of your organisation with company-wide, leadership-only, or team-specific employee surveys. Measure and improve the engagement drivers that matter most to build a great company culture. Leapsome screenshot: Align your whole company with goal & OKR management tools. Increase accountability across the organization with goal dashboards and progress timelines or see the relationship and alignment of goals in a goal tree vizualization. Leapsome screenshot: Performance reviews

Leapsome Reviews

Leapsome Reviews

Overall rating
4.7
/
5
Excellent
13

Very good
1

Average
0

Poor
0

Terrible
1

Value for Money
5
Features
4.8
Ease of Use
4.9
Customer Support
5
93% recommended this app
Nina R.

Leapsome gave us a way to hold 360s that worked with our unique company structure

Previously all feedback was given via Excel sheets, which made it really tricky to keep track of. People found it tedious to give feedback in this way, and it was also creating issues with transparency because everyone was conscious of how the data was being forwarded through HR. It felt strange that as a forward-thinking software company, we were using outdated methods for our internal processes. But we also found it difficult to standardise processes within our unique company structure. We found Leapsome easy to roll out incrementally, and were relieved by how enjoyable it was to use – people finally felt engaged with their HR processes. It’s halved the amount of time our HR team spend on these processes, and because there’s more ongoing communication between teams we all have a better idea of our roles and feel more engaged.


Erica A.

Great tool with diverse features that make employee engagement simple while requiring little...

- Implementation was fast and simple with flexible onboarding sessions according to our needs.
- Always fast replies from customer support.
- Suggestions are taken on board fast, and if fast solution is possible it's implemented immediately.
- Good user experience with new features being installed frequently.


Verified Reviewer

Just poor

The idea is great but the product quality is so low. The flows are not optimised, UI is ugly, it seems that Leapsome itself doesn't use this app or these "improvements" are too low in their priorities list.

would not recommend.


Sarah B.

Great Product & Support!


Nina T.

Leapsome is a great tool to accompany your HR processes

- globally standardized and documented feedback process
- easy-to-analyze employee engagement surveys
- employee kudos
- Goals and OKRs


Nina R.
Industry: Internet
Company size: 51-200 Employees

Leapsome gave us a way to hold 360s that worked with our unique company structure

Used Daily for 1+ year
Reviewed on 2/9/2020
Review Source: Capterra

Previously all feedback was given via Excel sheets, which made it really tricky to keep track of. People found it tedious to give feedback in this way, and it was also creating issues with transparency because everyone was conscious of how the data was being forwarded through HR. It felt strange that as a forward-thinking software company, we were using outdated methods for our internal processes. But we also found it difficult to standardise processes within our unique company structure. We found Leapsome easy to roll out incrementally, and were relieved by how enjoyable it was to use – people finally felt engaged with their HR processes. It’s halved the amount of time our HR team spend on these processes, and because there’s more ongoing communication between teams we all have a better idea of our roles and feel more engaged.

Pros

The platform makes it possible for us to run 360 peer reviews as we want to, and encourages our employees to give each other ongoing feedback. It’s made our HR processes not only more efficient but also more transparent. The tool was surprisingly simple to roll out, and there was a really positive response from the managers and employees – so now we’re looking at using the rest of Leapsome’s features, like 1-on-1 meetings and engagement surveys. We were also very impressed by the Leapsome customer team, who visibly incorporated our feedback into the platform before we had even decided to use it! They were the only tool that we could see were seriously passionate about acting on feedback themselves, and their answers to our support requests have been consistently prompt and helpful.

Cons

We have had some minor, short-term issues, such as where to find a particular setting in the app and we have a few requests for new features, however, every time we see anything like this, the Leapsome product team is always quick to respond and improve the platform based on our suggestions.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Erica A.
Industry: Financial Services
Company size: 51-200 Employees

Great tool with diverse features that make employee engagement simple while requiring little admin

Used Daily for 1+ year
Reviewed on 20/2/2020
Review Source: Capterra

- Implementation was fast and simple with flexible onboarding sessions according to our needs.
- Always fast replies from customer support.
- Suggestions are taken on board fast, and if fast solution is possible it's implemented immediately.
- Good user experience with new features being installed frequently.

Pros

- The review feature that allows me to set up individual and transparent reviews, making the review process much less administrative than before.
- The 1on1 feature that encourages employees and managers to organize their discussions beforehand and carries over open talking points to the next meeting.
- The set up recurring surveys.

Cons

Not really a con, since I know it's being worked on, just really looking forward to a more realized learning feature that is currently available as a beta version. Also, more features for surveys would be great, i.e. logic functionalities.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Automotive
Company size: 51-200 Employees

Just poor

Used Weekly for 1-5 months
Reviewed on 1/12/2020
Review Source: Capterra

The idea is great but the product quality is so low. The flows are not optimised, UI is ugly, it seems that Leapsome itself doesn't use this app or these "improvements" are too low in their priorities list.

would not recommend.

Pros

Helps to get and receive feedback remotely.

Cons

User experience and bugs. Clunky piece of a software.

Rating breakdown

Ease of Use

Likelihood to recommend: 0.0/10

Sarah B.
Industry: Computer Software
Company size: 51-200 Employees

Great Product & Support!

Used Weekly for 1-5 months
Reviewed on 28/9/2020
Review Source: Capterra

Pros

- Software is intuitive
- Help text and clear permission explanations throughout the modules
- Customer Succes and Support Teams are fantastic

Cons

- As with most software at a similar lifecycle stage, it is lacking some robustness and maturity of features, reporting, and administration, but they are constantly rolling out new features and very open to customer feedback and priorities

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Nina T.
Industry: Health, Wellness & Fitness
Company size: 201-500 Employees

Leapsome is a great tool to accompany your HR processes

Used Daily for 6-12 months
Reviewed on 5/7/2020
Review Source: Capterra

- globally standardized and documented feedback process
- easy-to-analyze employee engagement surveys
- employee kudos
- Goals and OKRs

Pros

- easy to use and intuitive
- very flexible in terms of setup

Cons

It would be great if we could log in as the different users

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9.9/10
Based on 15 user ratings
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Leapsome Pricing

Leapsome Pricing

Starting from
US$8.00/month
Free Trial
Subscription
Value for money

Discounts available for annual billing. Contact Leapsome for detailed pricing information.

Discounts available for annual billing. Contact Leapsome for detailed pricing information.

Value for Money
5/5
Based on 15 user ratings
Compare value for money rating with alternatives
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Leapsome Features

Leapsome Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customisable Branding
Customisable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4.8/5
Based on 15 user ratings
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Categories

Additional information for Leapsome

Additional information for Leapsome

Key features of Leapsome

  • 360° performance reviews
  • Automatic reminders
  • Career development tracking
  • Check-in meetings
  • Continuous feedback
  • Cultural alignment
  • Customizable questions
  • Employee aligment
  • Goal management
  • Learning management
  • Manage 1:1 meetings
  • OKR management
  • Performance reviews
  • Pre-built templates
  • Productivity reporting
  • Social recognition
  • Surveys
  • Trace skills and competencies
  • Visual analytics

Benefits

  • Give and request feedback at any time, either in the app or from within Gmail or Slack.
  • See aggregate feedback statistics and timelines for personal profiles or individual teams.
  • Use check-in meetings to help managers be more effective coaches.
  • Align teams around personal, team or company goals and OKRs.
  • Write more accurate performance reviews built on historic feedback.
  • Use review templates for classic performance reviews, leadership reviews or 360° reviews.
  • Receive personalized learning recommendations based on personal feedback profiles.
  • Get started within minutes by using a free best practice skill framework.

  • Leapsome FAQs

    Leapsome FAQs

    Below are some frequently asked questions for Leapsome.

    Q. What type of pricing plans does Leapsome offer?

    Leapsome offers the following pricing plans:

    Starting from: US$8.00/month

    Pricing model: Subscription

    Free Trial: Available

    Discounts available for annual billing. Contact Leapsome for detailed pricing information.

    Q. What are the main features of Leapsome?

    Leapsome offers the following features:

    • 360° performance reviews
    • Automatic reminders
    • Career development tracking
    • Check-in meetings
    • Continuous feedback
    • Cultural alignment
    • Customizable questions
    • Employee aligment
    • Goal management
    • Learning management
    • Manage 1:1 meetings
    • OKR management
    • Performance reviews
    • Pre-built templates
    • Productivity reporting
    • Social recognition
    • Surveys
    • Trace skills and competencies
    • Visual analytics

    Q. Who are the typical users of Leapsome?

    Leapsome has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does Leapsome support?

    Leapsome supports the following languages:

    English, French, German

    Q. What type of pricing plans does Leapsome offer?

    Leapsome has the following pricing plans:

    Subscription

    Q. Does Leapsome support mobile devices?

    We do not have any information about what devices Leapsome supports

    Q. What other apps does Leapsome integrate with?

    Leapsome integrates with the following applications:

    BambooHR, Gmail, Google Workspace, Okta, OneLogin, Personio, Personio, Slack

    Q. What level of support does Leapsome offer?

    Leapsome offers the following support options:

    Phone Support, Online Support, FAQs, Video Tutorials