Leapsome

4.7 (62)
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Performance Management & Personalised Learning Platform

About Leapsome

Leapsome is the all-in-one intelligent people enablement platform used by CEOs and HR teams at more than 1500 forward-thinking companies (including Spotify, monday.com, and Unity) to drive employee development, productivity, and engagement.

The platform combines tools for Goals & OKRs Management, Performance Reviews and 360s, Development Frameworks, Employee Learning & Onboarding, Employee Engagement Surveys, Feedback & Praise, Compensation & Promotions, and Meetings.


Key benefits of Leapsome

  • Give and request feedback at any time, either in the app or from within Gmail or Slack.
  • See aggregate feedback statistics and timelines for personal profiles or individual teams.
  • Use check-in meetings to help managers be more effective coaches.
  • Align teams around personal, team or company goals and OKRs.
  • Write more accurate performance reviews built on historic feedback.
  • Use review templates for classic performance reviews, leadership reviews or 360° reviews.
  • Receive personalized learning recommendations based on personal feedback profiles.
  • Get started within minutes by using a free best practice skill framework.

  • Images

    Leapsome Software - User Profile
    Leapsome Software - Performance and 360° Reviews
    Leapsome Software - Goals & OKR - List
    Leapsome Software - Goals & OKR - Tree
    Leapsome Software - Employee Engagement Surveys - Heatmap
    Leapsome Software - Employee Engagement Surveys - Comments, Sentiment Analysis, Anonymous Conversations
    Leapsome Software - Learning & Onboarding - Dashboard
    Leapsome Software - Learning & Onboarding - Paths
    Leapsome Software - 1:1s and Team Checkins
    Leapsome Software - Feedback & Praise Wall
    View 11 more
    Leapsome video
    Leapsome Software - User Profile
    Leapsome Software - Performance and 360° Reviews
    Leapsome Software - Goals & OKR - List
    Leapsome Software - Goals & OKR - Tree
    Leapsome Software - Employee Engagement Surveys - Heatmap
    Leapsome Software - Employee Engagement Surveys - Comments, Sentiment Analysis, Anonymous Conversations
    Leapsome Software - Learning & Onboarding - Dashboard
    Leapsome Software - Learning & Onboarding - Paths
    Leapsome Software - 1:1s and Team Checkins
    Leapsome Software - Feedback & Praise Wall

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    Reviews

    Overall rating

    4.7 /5
    (62)
    Value for Money
    4.6/5
    Features
    4.4/5
    Ease of Use
    4.6/5
    Customer Support
    4.6/5

    Already have Leapsome?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 62
    Khallyl
    Khallyl
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 501–1,000 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 8.0 /10

    Leapsome is characterized by its simplicity and user-oriented design

    Reviewed on 10/3/2023

    Pros

    It's amazing how easy yet impactful it is to monitor employee performance and interact with individuals in you network.

    Cons

    Up until now, everything has been smooth sailing and I haven't encountered any problems while using it.

    Nina
    Overall rating
    • Industry: Internet
    • Company size: 51–200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Leapsome gave us a way to hold 360s that worked with our unique company structure

    Reviewed on 2/9/2020

    Previously all feedback was given via Excel sheets, which made it really tricky to keep track of....

    Previously all feedback was given via Excel sheets, which made it really tricky to keep track of. People found it tedious to give feedback in this way, and it was also creating issues with transparency because everyone was conscious of how the data was being forwarded through HR. It felt strange that as a forward-thinking software company, we were using outdated methods for our internal processes. But we also found it difficult to standardise processes within our unique company structure. We found Leapsome easy to roll out incrementally, and were relieved by how enjoyable it was to use – people finally felt engaged with their HR processes. It’s halved the amount of time our HR team spend on these processes, and because there’s more ongoing communication between teams we all have a better idea of our roles and feel more engaged.

    Pros

    The platform makes it possible for us to run 360 peer reviews as we want to, and encourages our employees to give each other ongoing feedback. It’s made our HR processes not only more efficient but also more transparent. The tool was surprisingly simple to roll out, and there was a really positive response from the managers and employees – so now we’re looking at using the rest of Leapsome’s features, like 1-on-1 meetings and engagement surveys. We were also very impressed by the Leapsome customer team, who visibly incorporated our feedback into the platform before we had even decided to use it! They were the only tool that we could see were seriously passionate about acting on feedback themselves, and their answers to our support requests have been consistently prompt and helpful.

    Cons

    We have had some minor, short-term issues, such as where to find a particular setting in the app and we have a few requests for new features, however, every time we see anything like this, the Leapsome product team is always quick to respond and improve the platform based on our suggestions.

    Alternatives Considered

    Lattice, Impraise and Small Improvements

    Reasons for Switching to Leapsome

    What mainly convinced us was the great customer service. They even implemented one small feature request we had during the sales cycle with us, when we were not even a customer yet. This made the decision!
    Verified Reviewer
    Overall rating
    • Industry: Education Management
    • Company size: 11–50 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Run from this company

    Reviewed on 23/4/2024

    Pros

    Surveys, Reviews, and performance evaluations for tutors.

    Cons

    Unfair terms presented for renewal. Beat around the bush to reduce from 100 licenses to 30 licenses, since we are only using about 14. It is unfair because we won't be using it for a whole 3 months during the summer and do not know the certainty of the next school year. Made us lock into another contract without letting us know of a renewal for a whole year. Waste of money.

    Erica
    Overall rating
    • Industry: Financial Services
    • Company size: 51–200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great tool with diverse features that make employee engagement simple while requiring little...

    Reviewed on 20/2/2020

    - Implementation was fast and simple with flexible onboarding sessions according to our needs.
    -...

    - Implementation was fast and simple with flexible onboarding sessions according to our needs.
    - Always fast replies from customer support.
    - Suggestions are taken on board fast, and if fast solution is possible it's implemented immediately.
    - Good user experience with new features being installed frequently.

    Pros

    - The review feature that allows me to set up individual and transparent reviews, making the review process much less administrative than before.
    - The 1on1 feature that encourages employees and managers to organize their discussions beforehand and carries over open talking points to the next meeting.
    - The set up recurring surveys.

    Cons

    Not really a con, since I know it's being worked on, just really looking forward to a more realized learning feature that is currently available as a beta version. Also, more features for surveys would be great, i.e. logic functionalities.

    Reasons for Switching to Leapsome

    Leapsome offers the the best combination of features our company currently needs that the other tools don't offer. Also, knowing that Leapsome is constantly improving their product and customers receive updates quite frequently, makes us look forward to what's to come.
    Nina
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 201–500 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Leapsome is a great tool to accompany your HR processes

    Reviewed on 5/7/2020

    - globally standardized and documented feedback process
    - easy-to-analyze employee engagement...

    - globally standardized and documented feedback process
    - easy-to-analyze employee engagement surveys
    - employee kudos
    - Goals and OKRs

    Pros

    - easy to use and intuitive
    - very flexible in terms of setup

    Cons

    It would be great if we could log in as the different users

    Alternatives Considered

    Small Improvements and 15Five

    Reasons for Switching to Leapsome

    - user friendliness - step-by-step roll out of features - personio API - price
    Showing 5 reviews of 62 Read all reviews

    Leapsome FAQs

    Below are some frequently asked questions for Leapsome.

    Leapsome offers the following pricing plans:

    • Starting from: US$8.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Modular pricing starts from $8.00/month per user (billed annually). Contact Leapsome for detailed pricing information and a custom quote.

    Leapsome has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Leapsome supports the following languages:

    Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Swedish

    Leapsome supports the following devices:

    Leapsome integrates with the following applications:

    Azure Active Directory, BambooHR, Bob, Gmail, Google Workspace, Jira, Microsoft Teams, Okta, OneLogin, Payfit, Personio, Rippling, Slack, Workday HCM

    Leapsome offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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