Zoom Workplace

4.6 (14,243)
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Zoom is an all-in-one collaboration platform

About Zoom Workplace

Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. Streamline communications with tools that work together effortlessly through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. Elevate a chat to a meeting or phone call to get to a resolution faster. Improve productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs.

Optimize office experiences and hybrid work collaboration with flexible workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. Whether you’re reserving your desk with Workspace Reservation, preparing for a client visit with Visitor Management, or finding your workstation with our wayfinding feature, you can do it all from the Workspaces tab.

Reimagine how your teams work with Zoom Workplace. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.


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Not sure about Zoom Workplace? Compare with a popular alternative

Zoom Workplace

4.6 (14,243)
VS.

Starting Price

US$14.99
month
US$24.99
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

117
45

Integrations

55
3

Ease of Use

4.6 (14,243)
4.4 (388)

Value for Money

4.5 (14,243)
4.3 (388)

Customer Service

4.4 (14,243)
4.3 (388)
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Reviews

Overall rating

4.6 /5
(14,243)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.4/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 14,243
Iman
Iman
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great for Large Video Conferences

Reviewed on 8/2/2025

Really good for live classes from school/college teachers to students, especially after the...

Really good for live classes from school/college teachers to students, especially after the Covid-19 lockdown, this app has been preferred widely.

Pros

Really great app for video conferencing. I have used it for online live video lectures from college/school teachers, and this was the preferred app. It is very simple to set-up, has the ability to screen share, and even works okayish when you have internet problems. So it checks all boxes for a VC app, plus giving us extra features.

Cons

I don't have any con for this, even the free version is more than enough for the online live classes.

Simone
Overall rating
  • Industry: Chemicals
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Amazing Communication and Team Collaboration

Reviewed on 12/3/2025

Pros

I like how the product streamlines team communication and even collaboration.
It has greatly improved team productivity.

Cons

Everything about Zoom Workplace is amazing. No issues.

Michelle
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Terrible customer support

Reviewed on 4/3/2025

We are using this until we are able to switch to something more user friendly and with good support.

We are using this until we are able to switch to something more user friendly and with good support.

Pros

Zoom Workplace is fine for meetings though screen sharing a recording and getting the audio to work properly involves a few steps which can be frustrating.

Cons

Zoom has the WORST support I have ever experienced on a software app. I had a problem with setting up our Zoom phone on a monthly plan as it was only giving me the annual plan and it took over a MONTH for them to figure it out. Then their response was, sorry for the problem you encountered and that was it! Now, I'm on another support issue and it's been a week and the person who responded to my request didn't even READ what I was asking for help with and they just submitted an automatic reply. Terrible, terrible customer support!

Joy
Overall rating
  • Industry: Financial Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great tool for virtual meetings.

Reviewed on 29/12/2024

Good overall experience. I use Zoom primarily for coaching calls with clients, as well as for...

Good overall experience. I use Zoom primarily for coaching calls with clients, as well as for recording podcast interviews and conducting other meetings. It's user friendly and I love the AI meeting summary feature. One frustrating thing...I have the AI meeting summary set to go automatically, but sometimes it doesn't and then I'm left without my notes, so I'm having to manually check that it is truly enabled for each session still.

Pros

AI Meeting summary, ability to automatically record and automatically take notes, transcripts, lots of integrations, decent quality.

Cons

Wish the monthly payment wasn't quite so much and that I didn't have to pay a full seat every time I need to occasionally add another user while I'm on vacation. (If it weren't for this, I would do the annual license, but then I'd end up paying for that extra seat for a whole year!)

Matthew
Overall rating
  • Industry: Industrial Automation
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Heck, you need it so you might as well get it.

Reviewed on 5/2/2025

Good, fine, effective, does the trick, is trusted and everyone can use it.

Good, fine, effective, does the trick, is trusted and everyone can use it.

Pros

It works! I still don't understand how Zoom overtook Skype, but hey, here we are.

Cons

Scheduling management is a little bit annoying. Contacts from my phone don't merge seamlessly.

Showing 5 reviews of 14,243 Read all reviews

Zoom Workplace FAQs

Below are some frequently asked questions for Zoom Workplace.

Zoom Workplace offers the following pricing plans:

  • Starting from: US$14.99/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Not Available

Basic - for personal meetings: Free Pro - for small teams: $14.99/month/host Business - for small & medium sized businesses: $19.99/month/host (min 10 hosts) Enterprise - for large enterprises: $19.99/month/host (min 100 hosts)

Zoom Workplace has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Zoom Workplace supports the following languages:

Chinese, English, French, German, Italian, Japanese, Portuguese, Russian, Spanish

Zoom Workplace supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Zoom Workplace integrates with the following applications:

Absorb LMS, Acuity Scheduling, Asana, Bitbucket, Blackboard Learn, Book Like A Boss, Box, CANVAS, Calendly, Dropbox Business, Egnyte, GitHub, GitLab, Gmail, Gong.io, Google Calendar, Google Drive, Google Workspace, HubSpot CRM, HubSpot Marketing Hub, Intercom, JIRA Service Management, Jira, Kaltura Video Platform, Keap, LearnUpon, LinkedIn for Business, Marketo Engage, Meta for Business, Microsoft 365, Microsoft Outlook, Microsoft Teams, Moodle, New Relic, Okta, OneLogin, Oracle Eloqua Marketing Automation, PagerDuty, Panopto, PayPal, Redbooth, Salesforce Marketing Cloud Account Engagement, Salesforce Sales Cloud, Schoology, ServiceNow, Skilljar Customer Education, Slack, Statuspage, Thought Industries, Trello, Trint, YouCanBook.me, Zapier, Zendesk Suite, appointlet

Zoom Workplace offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Zoom Workplace.