Workshop Software

Auto Shop Management Software for any sized Auto shop.

4 /5 (65 reviews) Write a Review!

Workshop Software Overview

What is Workshop Software?

Workshop Software provides a platform for complete workshop, garage or auto shop management. With Workshop Software, users can manage all the front end workflow of their workshop including booking, job management, quotes, invoices, inspections, and much more, and access complete vehicle history and data.

Workshop Software includes service reminders, stock control, customer and supplier management, business reports, plus much more, as well as direct integration with all the major accounting packages including Quickbooks Online, Sage One and Xero.

Integration to the major automotive systems including CarFax, PartsTech, TireConnect, TireMetrix, VV Garage, MOTOR Labor times and more.

Workshop Software Overview

Pricing

Starting from
US$39.99/month

Pricing options

Free Trial
Subscription
Value for money

Bronze - $39.99month on Yearly Plan, $49.99/month Monthly Plan
Silver - $59.99/month on Yearly Plan, $69.99/month Monthly Plan
Gold - $79.99/month on Yearly Plan, $99.99/month Monthly Plan


Workshop Software Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, India
Supported Languages
English, Spanish

Media

Dashboard
Customer search
Customer invoicing
Booking calendar
Calendar view
Invoice creation
Jobs overview
Reminder text templates
Mobile app: clock in/out of jobs
Mobile app: view job lists
Workshop Software video Workshop Software video Workshop Software screenshot: Dashboard Workshop Software screenshot: Customer search Workshop Software screenshot: Customer invoicing Workshop Software screenshot: Booking calendar Workshop Software screenshot: Calendar view Workshop Software screenshot: Invoice creation Workshop Software screenshot: Jobs overview Workshop Software screenshot: Reminder text templates Workshop Software screenshot: Mobile app: clock in/out of jobs Workshop Software screenshot: Mobile app: view job lists

Workshop Software Reviews

Workshop Software Reviews

Overall rating
4
/
5
Excellent
29

Very good
16

Average
12

Poor
6

Terrible
2

Value for Money
4
Features
3.8
Ease of Use
4
Customer Support
4
69% recommended this app
Matthew C.

Workshop Software has been a great addition to our business, well designed for Mechanics

Vehicle logs and details are brilliant. It has helped in tracking jobs and providing history for machines/vehicles


Dave R.

Great software with constant improvement


Herb S.

Not a great start with staff leaving during our setup & first few weeks & ongoing.

It helps us operate more efficiently, with invoicing etc & the email/sms features are great.


Raniera R.

Very good program, love the constant updates that are relevant to what the customers want.


Mark F.

I would find it difficult to run my workshop without this software.


Matthew C.

Workshop Software has been a great addition to our business, well designed for Mechanics

Used Daily for 1+ year
Reviewed on 15/1/2018
Review Source: Capterra

Vehicle logs and details are brilliant. It has helped in tracking jobs and providing history for machines/vehicles

Pros

The fields available to record details regarding vehicle details, vehicle logs are excellent, user friendly
Very happy with the software and the updates that are always happening to improve the software. Different from using accounting based software

Response from Workshop Software

Great to hear that you're getting great value from Workshop Software.

The vehicle history and details on vehicles are such an integral part of running a workshop. You would be doing yourself a dis-service if you used an accounting package to run a workshop.

It's sometimes not until you see this in action and have it working in your shop, that you see the full potential and wonder how you might have lived without this in the past.

All the best for your future in your business and with Workshop Software.

Thanks again.
James Mitchell
CEO Workshop Software

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Dave R.
Industry: Automotive
Company size: 2-10 Employees

Great software with constant improvement

Used Daily for 2+ years
Reviewed on 17/10/2019
Review Source: Capterra

Pros

Very user friendly , nice clean look with very little clutter. They're always adding improvements and are open to suggestions. Having experienced hard drive failure, it's great to know all the information is cloud based so no more worrying about back ups etc. Plus you can access the program from anywhere in the world so it's easy to monitor things while you're away. The loan car option is an easy way to keep tabs on who and when your car was loaned out, for when the dreaded photo turns up in the mail.

Cons

There really is nothing to pick on. The only hurdle is getting to know your way around the program but the more you use it the easier it is. Not every feature will be relevant to every user but it's good to have options.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Herb S.
Industry: Automotive
Company size: 2-10 Employees

Not a great start with staff leaving during our setup & first few weeks & ongoing.

Used Daily for 6-12 months
Reviewed on 20/1/2018
Review Source: Capterra

It helps us operate more efficiently, with invoicing etc & the email/sms features are great.

Pros

Very user friendly for invoicing & general workshop management
& Staff have always been friendly.

Cons

MYOB integration - has some issues (mainly balancing with w/shop). Cust credits go to Trade creditors & we have to do journals? Support calls on this have been unanswered on occassion.
Reporting could be more specific, some don't have dates on them & we would like outstanding cust /suppliers balances with 30/60/90 days etc, we were unable to workout our top 20 customers etc for marketing purposes etc. Have made a few suggestions in previous support emails, but had no update.
Probably need a better setup training system from the start rather than relying on youtube help solely.
No Date/range on outstanding customer balances report . When balancing with MYOB I usually need to go back & get the outstanding balances - but i cant in workshop once the new month begins?.
Begin & end date on some reports month-date-year? US style (EG; Sales By payment method report) not a big deal but could be consistent across all reports.
Would love an Aged Trial Balance for Debtors/creditors 30/60/90 days ). It allows us to see what is owed to us or by us at a glance at any given time.
Supplier Balance Report - is it possible to have a date range (easier to check off with each suppliers statements at the end of month) & total balance (to include all credits) for that date range?
If credits arent allocated to an invoice, on the various reports (except cust outstanding balances) they dont show up in the overall balances.
No report on a make/model of a vehicle.

Response from Workshop Software

Hi Herb,

Thanks for your feedback.

Not sure that we could do much about staff leaving ;-).

Great to hear that Workshop Software is user friendly.

Thanks for the suggestions, I'm sure you can appreciate that we cannot implement every suggestion that we get, and we prioritise what we feel might be best to add to the system.

I wish you every success in the future of your business.

Thank you

James Mitchell
CEO Workshop Software

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Raniera R.
Industry: Automotive
Company size: 2-10 Employees

Very good program, love the constant updates that are relevant to what the customers want.

Used Daily for 2+ years
Reviewed on 17/1/2018
Review Source: Capterra

Pros

1/ very relevant updates
2/ easy to use
3/ friendly help staff
4/ company listens to the customers wants and updates as needed.
5/ price doesnt change
-can access info anywhere in world(i wish reporting was better with that though)

Cons

1/ reporting features are not good enough(needs to be specific)
2/ inspections should be printed on to one sheet, not multiple sheets.
3/ workshop software servers seem to slow down everyday around 3-5pm
4/ have to constantly clear chrome history when program has problems
5/ cant search for specific customer/ report info.
6/ if internet goes down, no way to use system from desktop
7/ cant customize jobsheets and invoices to suit our own systems, so they almost cant be used efficiently in our workshop.
8/ needs more integrations for nz based parts suppliers.(BNT, PARTMASTER) (repco not a trade orientated store in nz).

Response from Workshop Software

Hi Raniera,

Thank you for your feedback, appreciate you taking the time to provide this review.

Good to hear that the system is easy to use and that the support team are looking after you.

As for the reporting, might be good to get some specific info on that, as there are many reports in the system. Also, finding a specific customer? Not sure about that, as you can search for a customer top search bar that includes name, phone etc.

Again, thanks for the feedback, appreciate it. All the best for your future success.

James Mitchell
CEO Workshop Software

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Mark F.
Industry: Defense & Space

I would find it difficult to run my workshop without this software.

Used Daily for 1+ year
Reviewed on 19/1/2018
Review Source: Capterra

Pros

Customer tracking, service reminder reports, Repco Navigator integration, SMS reminder service, easy to add users.

Cons

Customers unable to respond to SMS, when customer and/or vehicles are deleted from the software - they still present on the service reminder report, Customers receive SMS reminders for vehicles that have been deleted from the system - I pay for those SMS also. Even limited access user's can see dashboard and $ figures - I feel this should only be visible to the admin. Have to start job in order to order in parts - then the booking is closed and unable to be modified. I trialled the 'inspections' add on, I feel this was not yet re-fined enough to be offered as a pay for service - Would have liked to see a beta and/or trial version. Unable to remove customers if added multiple times by mistake, if any processed invoices are attached.

Response from Workshop Software

Hi Mark,

Thanks for your feedback, appreciate you taking the time to respond.

Great to hear that you could not live without Workshop Software.

For the Dashboard, there is a setting on each user that allows you to show a full, or limited view of the Dashboard.

I wish you every success in the future of your business.

Thank you

James Mitchell
CEO Workshop Software

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
8/10
Based on 65 user ratings
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Workshop Software Pricing

Workshop Software Pricing

Starting from
US$39.99/month
Free Trial
Subscription
Value for money

Bronze - $39.99month on Yearly Plan, $49.99/month Monthly Plan
Silver - $59.99/month on Yearly Plan, $69.99/month Monthly Plan
Gold - $79.99/month on Yearly Plan, $99.99/month Monthly Plan

Bronze - $39.99month on Yearly Plan, $49.99/month Monthly Plan
Silver - $59.99/month on Yearly Plan, $69.99/month Monthly Plan
Gold - $79.99/month on Yearly Plan, $99.99/month Monthly Plan

Value for Money
4/5
Based on 65 user ratings
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Workshop Software Features

Workshop Software Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Customer Database
Customer History
Discount Management
Electronic Payments
Employee Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
Order Processing
POS
Promotions Management
Reporting & Statistics
Sales Reporting
Third Party Integration
Features
3.8/5
Based on 65 user ratings
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Categories

Additional information for Workshop Software

Additional information for Workshop Software

Key features of Workshop Software

  • Accounting integration
  • Automatic reminders
  • Booking management
  • Client database
  • Customer history
  • Estimating
  • Invoice management
  • Job scheduling
  • Labor rates
  • Online booking integration
  • Parts management
  • Payables & receivables
  • Price management
  • Quote management
  • SMS integration
  • Search functionality
  • Service history
  • Service module
  • Stock management
  • Supplier management
  • Third party integration
  • Time clock
  • Time tracking by project

Benefits

  • Manage jobs, invoices, and quotes with the booking tool.

  • Communicate with customers through automatic SMS or email reminders.

  • Integrate with third party platforms such as Xero, Myob, Mailchimp, sage, and more.

  • Mobile apps are available for on-the-go data access and input.

  • Invoice customers, process payments, and manage finances within Workshop Software.

  • Workshop Software FAQs

    Workshop Software FAQs

    Below are some frequently asked questions for Workshop Software.

    Q. What type of pricing plans does Workshop Software offer?

    Workshop Software offers the following pricing plans:

    Starting from: US$39.99/month

    Pricing model: Subscription

    Free Trial: Available

    Bronze - $39.99month on Yearly Plan, $49.99/month Monthly Plan Silver - $59.99/month on Yearly Plan, $69.99/month Monthly Plan Gold - $79.99/month on Yearly Plan, $99.99/month Monthly Plan

    Q. What are the main features of Workshop Software?

    Workshop Software offers the following features:

    • Accounting integration
    • Automatic reminders
    • Booking management
    • Client database
    • Customer history
    • Estimating
    • Invoice management
    • Job scheduling
    • Labor rates
    • Online booking integration
    • Parts management
    • Payables & receivables
    • Price management
    • Quote management
    • SMS integration
    • Search functionality
    • Service history
    • Service module
    • Stock management
    • Supplier management
    • Third party integration
    • Time clock
    • Time tracking by project

    Q. Who are the typical users of Workshop Software?

    Workshop Software has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does Workshop Software support?

    Workshop Software supports the following languages:

    English, Spanish

    Q. What type of pricing plans does Workshop Software offer?

    Workshop Software has the following pricing plans:

    Subscription

    Q. Does Workshop Software support mobile devices?

    Workshop Software supports the following devices:

    Android, iPhone

    Q. What other apps does Workshop Software integrate with?

    Workshop Software integrates with the following applications:

    MYOB Essentials, MYOB Essentials, Mailchimp, QuickBooks Online, QuickBooks Online Advanced, QuickBooks Online Advanced, Xero

    Q. What level of support does Workshop Software offer?

    Workshop Software offers the following support options:

    Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials