Rippling

The #1 Rated Platform for Payroll, Benefits, HR & IT

4.9 /5 (491 reviews) Write a Review!

Rippling Overview

What is Rippling?

Rippling makes it easy to manage your company's Payroll, Benefits, HR, and IT—all in one, modern platform. It brings all of your employee systems and data together, and helps automate your busy work.

Take onboarding, for example. With Rippling, you can just click a button, and in 90 seconds set up a new hires’ payroll, health insurance, 401K, work computer, and third-party apps — like Slack, Zoom, and Office 365 — 100% online and paperlessly.

And that's just one reason why Rippling is The #1 Rated HR & IT Software.

Rippling Overview

Pricing

Starting from
US$35.00/month

Pricing options

Free Trial
Subscription
Value for money

Rippling Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Screenshots

Rippling screenshot: Rippling Dashboard: Your employees home for their payroll, benefits, documents, devices, apps, and more.
Rippling screenshot: Rippling Dashboard: Your employees home for their payroll, benefits, documents, devices, apps, and more. Rippling screenshot: Org Chart Rippling screenshot: Rippling Payroll: Run payroll in 90 seconds. Pay employees and contractors anywhere. File your taxes automatically. Rippling screenshot: Rippling Benefits Administration: Easily manage your people's Medical, Dental, Vision, 401K, FSA, HSA, and commuter benefits—all in one, online place. Rippling screenshot: Time Off & PTO Tracking Rippling screenshot: Reports & Graphs: Easily create any report imaginable, and visualize them with custom graphs. You can track compensation changes, employee turnover, workforce diversity, and more. Rippling screenshot: Time Off & PTO Tracking Rippling screenshot: Single Sign-On allows your employees to access all of their SaaS apps in 1-click, right from their Rippling dashboard. Rippling screenshot: Rippling Mobile Device Management allows you to easily buy, set up, secure, and manage your employee's computers and devices—100% remotely. Rippling screenshot:

Rippling Reviews

Rippling Reviews

Overall rating
4.9
/
5
Excellent
466

Very good
17

Average
3

Poor
5

Terrible
0

Value for Money
4.8
Features
4.9
Ease of Use
4.9
Customer Support
4.8
98% recommended this app
Scott G.

Great product, friendly service

Rippling makes it easy for my employees to get paid, track PTO, do open enrollment for healthcare and it handles all the tax/compliance stuff with ease.


Ryan D.

Unique vision, powerful platform, excellent service

We were looking for a one stop shop to manage employee lifecycle (onboarding, management, offboarding) without having to have dedicated IT resources or disrupt our valuable engineers to carry out basic tasks like account provisioning and laptop configuration. While most HR platforms handle the basics of payroll and benefits, Rippling was unique in its approach to solving the IT side of the equation without having to build custom workflows or write a whole lot of scripts.

Overall, Rippling delivers on their vision and is backed by a great team of onboarding and success managers to ensure that everything runs smoothly and our employees are taken care of.


Caitlin P.

Don't Waste Your Money

Overall, we felt we were sold a really expensive lie with this system. The main functionality we wanted--the automatic integration with all of our tools to make onboarding easier, didn't actually exist. When we started to use it, it quickly became "oh, well you still have to go into Dropbox to purchase licenses, we don't fully integrate with them" and "oh yeah, MS Office you can't do through our system either because of the licensing" so we ended up doing all of these things manually anyways. Their customer service has been extremely poor, and they're also one of the more expensive products on the market. I don't recommend this tool at all--I think they have a really long way to go in improving their product, and I'm honestly amazed that there are so many high reviews on this site.


Lindsey B.

Best HR Tool I've Used

My overall experience with Rippling is really positive. I honestly can't recommend this product enough (and I do recommend it often!). I have been burned by many HR and Payroll systems in the past. I didn't think a simple, easy-to-use product existed but here we are. Thank you, Rippling!


Derrick M.

Rippling is fantastic! Best software product I’ve used in years

Fantastic. Everything from the implementation to our daily use, this has been one of the best product purchases I’ve ever made. Plus, my boss ([SENSITIVE CONTENT HIDDEN]
) absolutely loves Rippling and has even talked about it at our board meeting! Good stuff all around and I have recommended it to at least a dozen colleagues in my local market.


Scott G.
Industry: Publishing
Company size: 13-50 Employees

Great product, friendly service

Used Daily for 6-12 months
Reviewed on 20/12/2019
Review Source: Capterra

Rippling makes it easy for my employees to get paid, track PTO, do open enrollment for healthcare and it handles all the tax/compliance stuff with ease.

Pros

Rippling's Payroll is seamless and easy and their support in setting everything up (and transferring from my old provider was flawless). We manage our Benefits, PTO, Payroll, Worker's Comp all through their software. For benefits and Worker's Comp, it integrates with third parties seamlessly (our health insurance broker and a Worker's Comp company Rippling works with). But overall, I've appreciated their service above all else - requests are quickly and politely answered (not like my previous provider)

Cons

The reporting features leave a lot to be desired, but I can see them improving as they go. Today's payroll run surfaced a brand new report that wasn't there just two weeks ago, so I'm hopeful this is an area they are devoting more attention to.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Ryan D.
Industry: Computer Software
Company size: 13-50 Employees

Unique vision, powerful platform, excellent service

Used Daily for 1-5 months
Reviewed on 22/5/2020
Review Source: Capterra

We were looking for a one stop shop to manage employee lifecycle (onboarding, management, offboarding) without having to have dedicated IT resources or disrupt our valuable engineers to carry out basic tasks like account provisioning and laptop configuration. While most HR platforms handle the basics of payroll and benefits, Rippling was unique in its approach to solving the IT side of the equation without having to build custom workflows or write a whole lot of scripts.

Overall, Rippling delivers on their vision and is backed by a great team of onboarding and success managers to ensure that everything runs smoothly and our employees are taken care of.

Pros

Rippling was intuitive and easy to get up and running. Setup was self guided with helpful information to ensure that we maintain compliance with federal and state regulations.

The initial load of employee data took little to no time and other than a couple of employees who struggled to upload their photos, I didn't have to assist anyone in setting up their profile, completing necessary documents, or setting up their bank account for payroll. Similar to onboarding employees for payroll, the benefits onboarding experience was straightforward, enabling us to rollout medical, dental, vision, and 401K all in one shot.

From here, it's time to get the IT side of the house in order, and we're excited to have an integrated experience that not only handles traditional HR onboarding, but also ensure that new employees arrive on day one ready to work, with a laptop and all their necessary software and SaaS accounts provisioned.

Cons

The overall application navigation was a little clumsy when we were first onboarded, lacking a breadcrumb menu experience that meant you had to return to the home screen to move between areas of the platform. That said, Rippling was highly responsive to feedback, and over the subsequent weeks rolled out revisions to their overall user experience that represent a significant improvement in moving between various areas of the platform.

Outside of that, there are a couple of areas I'd like to see improved. The first is to provide support for basic time entry, enabling contractors or hourly workers to log their time. This doesn't need to be fancy as there are dedicated offerings for companies that require advanced capabilities, but something as simple as hours per day would suffice. On top of that, it would be nice to provide a payroll calendar that is accessible to employees. Right now I can access the calendar as an admin, but perhaps make that available to everyone in the company.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Caitlin P.
Industry: Information Technology & Services
Company size: 13-50 Employees

Don't Waste Your Money

Used Weekly for 1+ year
Reviewed on 24/4/2020
Review Source: Capterra

Overall, we felt we were sold a really expensive lie with this system. The main functionality we wanted--the automatic integration with all of our tools to make onboarding easier, didn't actually exist. When we started to use it, it quickly became "oh, well you still have to go into Dropbox to purchase licenses, we don't fully integrate with them" and "oh yeah, MS Office you can't do through our system either because of the licensing" so we ended up doing all of these things manually anyways. Their customer service has been extremely poor, and they're also one of the more expensive products on the market. I don't recommend this tool at all--I think they have a really long way to go in improving their product, and I'm honestly amazed that there are so many high reviews on this site.

Pros

At the time, it seemed really appealing to make our onboarding process more seamless with email, Slack, and all the other tools our teams were using. The interface and functionality seemed appealing, but overall, unfortunately, turned out to be a letdown. For what we pay for this software, compared to what we get, I can't say much positive in terms of what we SHOULD be getting.

Cons

The interface is convoluted and user journeys don't make sense. When we first started using Rippling, we were an early customer so we decided to be along for the ride, but things are constantly moved and changed and become more complicated, not easier, to find and navigate.

Among many other things, here are a few of the worst issues we've had:

- Inability to de-activate a contractor--if you want to not be charged money every month for someone, you have to fully offboard them otherwise your billing will quickly become insane and wasteful.
- Their electronic signature functionality is crap--you have to use their clunky system, you can't just upload your own doc and add a signature box.
- Their customer support is terrible! They take a really long time to answer emails (you have to pay extra I believe if you want phone support, if that even exists at all), and when they do, they often deny they've made mistakes or their tech has broken.
- Lack of security: we offboarded an employee and it was supposed to automatically offboard them from tools, but the employee let us know that several days later, they still had access to these tools. We contacted Rippling and they denied this, and then a month later they emailed us the equivalent of "oh yeah, sorry about that, our bad." This is completely unacceptable when you're working in technology and clients' proprietary code or other info can be compromised by a terminated employee.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Lindsey B.
Industry: Automotive
Company size: 51-200 Employees

Best HR Tool I've Used

Used Daily for 6-12 months
Reviewed on 17/4/2020
Review Source: Capterra

My overall experience with Rippling is really positive. I honestly can't recommend this product enough (and I do recommend it often!). I have been burned by many HR and Payroll systems in the past. I didn't think a simple, easy-to-use product existed but here we are. Thank you, Rippling!

Pros

The software is really easy to use for both our administrators and employees and the user interface is beautiful. It was relatively painless to implement and integrate into our business. It's a really smart system – based on past experience with other systems, I was skeptical that Rippling could really handle everything that was promised to us in our sales demos but it has fully met my expectations!

Onboarding and offboarding are quick and easy, and payroll basically runs itself. It also integrates nicely with most of our SaaS tools, which makes provisioning accounts really simple. It's amazing to be able to use one system to manage all of our HR, Payroll, Benefits and IT.

The best part is, Rippling continues to get better and better. They are constantly releasing new products, updates, and upgrades. They really listen to our product feature requests and are quick to make enhancements.

Cons

There really aren't any cons; however, if I had to say what I liked the least, it would be not having a direct phone number to call for immediate help. With that said, their online support team is super responsive and our dedicated CSM is willing to schedule calls with us if needed.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Derrick M.
Industry: Information Technology & Services
Company size: 51-200 Employees

Rippling is fantastic! Best software product I’ve used in years

Used Daily for 6-12 months
Reviewed on 21/5/2020
Review Source: Capterra

Fantastic. Everything from the implementation to our daily use, this has been one of the best product purchases I’ve ever made. Plus, my boss ([SENSITIVE CONTENT HIDDEN]
) absolutely loves Rippling and has even talked about it at our board meeting! Good stuff all around and I have recommended it to at least a dozen colleagues in my local market.

Pros

The automations, integrations, and ease of use are second to none. Important tasks (i.e. onboarding a new employee) used to take me an hour and a half to complete with our prior vendor (due to disconnected workflows, confusing product layout, etc) and it now takes me less than 10 min with Rippling. Transformational.

Cons

The only con i can point to is not being able to just call into a customer support number for important issues (to speak to a live person), but the support email is monitored regularly, so it definitely makes up for any negatives. They also recently instituted a Pod system to support issues and it has been a great experience. It also appears they have recently hired account managers, which tells me they continue to scale the organization and add the appropriate team members for additional support. Good stuff all around.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9.8/10
Based on 491 user ratings
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Rippling Pricing

Rippling Pricing

Starting from
US$35.00/month
Free Trial
Subscription
Value for money
Value for Money
4.8/5
Based on 491 user ratings
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Rippling Features

Rippling Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customisable Branding
Customisable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4.9/5
Based on 491 user ratings
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Categories

Additional information for Rippling

Additional information for Rippling

Key features of Rippling

  • All-in-One HR Platform (HRIS)
  • Benefits Administration
  • Contractor Management
  • Document Tracking
  • Employee App Access & Identity Management
  • Employee Computer & Device Management
  • Employee Onboarding & Offboarding
  • Full-Service Payroll & Tax Filing
  • Org Chart
  • Single-Sign On & Password Manager
  • Time & Vacation Tracking

Benefits

⭑ Manage all of your HR and IT in one, online place
⭑ Onboard new hires in 90 seconds
⭑ Integrate with over 500 apps
⭑ Save over 50 hours per month on administrative work

Rippling FAQs

Rippling FAQs

Below are some frequently asked questions for Rippling.

Q. What type of pricing plans does Rippling offer?

Rippling offers the following pricing plans:

Starting from: US$35.00/month

Pricing model: Subscription

Free Trial: Not Available

Q. What are the main features of Rippling?

Rippling offers the following features:

  • All-in-One HR Platform (HRIS)
  • Benefits Administration
  • Contractor Management
  • Document Tracking
  • Employee App Access & Identity Management
  • Employee Computer & Device Management
  • Employee Onboarding & Offboarding
  • Full-Service Payroll & Tax Filing
  • Org Chart
  • Single-Sign On & Password Manager
  • Time & Vacation Tracking

Q. Who are the typical users of Rippling?

Rippling has the following typical customers:

Mid Size Business, Non Profit, Small Business

Q. What languages does Rippling support?

Rippling supports the following languages:

English

Q. What type of pricing plans does Rippling offer?

Rippling has the following pricing plans:

Subscription

Q. Does Rippling support mobile devices?

Rippling supports the following devices:

Android, iPhone

Q. What other apps does Rippling integrate with?

Rippling integrates with the following applications:

GoodHire, Lattice, Lessonly, Small Improvements, TSheets, TimeWorksPlus, Trainual, Veryfi - AI bookkeeper, Xoxoday Empuls, Xoxoday Plum

Q. What level of support does Rippling offer?

Rippling offers the following support options:

Phone Support, Online Support, FAQs, Knowledge Base