MRI Software, formerly known as Qube, is a provider of real estate software applications and hosted solutions, offering a flexible technology platform and connected cloud-based ecosystem. Designed to meet the diverse requirements of real estate owners, operators, occupiers and investors, MRI’s products span areas of property-level management and accounting, to investment modeling and analytics for the global commercial and residential markets. A suite of available solutions includes Platform X, MRI’s flagship SaaS suite that centralizes property data with secure Single Sign ON (SSO) support to deliver access across a range of integrated modules. Financial accounting, real estate lifecycle management, automated residential and commercial leasing, retail, leasing CRM support and tenant portal provision all feature along with reporting and analytics capabilities.
Other more targeted MRI solutions then go on to cover Investment Management for investment lifecycle management, plus MRI Horizon for commercial, retail and residential property owners. This multi-language solution delivers BI-powered insights and visibility onto real estate portfolio performance with graphical dashboards and cross-browser access. Horizon CRE focuses specifically on occupiers, before MRI Qube Property Management and Sales and Lettings offer end-to-end functionality respectively. MRI FM for facilities management covers maintenance scheduling, work orders, contractor management and asset tracking for contractors, while MRI Planet extends that with FM process control tools including mobile app support.
This product is easy to navigate through for end users. There is a wide variety of App add-ons available to expand based on your needs, with many that integrate seamlessly. Above all else, the Customer support is OUTSTANDING!! There is always a pleasant, knowledgeable voice on the other end to assist you in a timely manner.
MRI is always working on incidents within the system and releasing CMU's.
As an Administrator, I would like to have more access in the training portal to administer users and see some improvements made to the Training modules. In regards to the courses themselves, the videos need to be edited in order for them to register as being completed properly and it would be beneficial to have the next courses start automatically. Users are confused when trying to navigate through courses and the site in general.
Our experience with MRI Software was, at first, touch and go. There were changes in staff and changes in client managers. Once we achieved consistency on the back-end, our experience has been much more beneficial. Our asset management needs have been met by the various pages that can be built out, all of the reports that we can generate with different fields, and the functions that we are able to use with ease on a daily basis.
What I like the most about the software is that you can add as many functions as you want, and have that functionality specifically tailored to your business needs.
What I (and my team) like the least about this software is how it seems that some of the bugs or fixes that we need completed ASAP take much longer than they should. If there is just one bug that is causing a problem in our reports, we have to submit a ticket which then gets put into a developer queue. Sometimes it can take a couple weeks for what seems like it should be an easy fix.
I use MRI as a commercial real estate administrator manage accounts payable and accounts receivable. It has helped me deliver clear and accurate reports to my managers, clients and tenants and once you get used to navigating it - which can take awhile - it is one of the most important tools of my job.
MRI provides an accurate, in-depth view of financial data. It has multiple functions and there are many, many different types of reports that you can run, making it a versatile and steadfast financial tool. I like the ability to run quick rent rolls, ledgers, aged reports and variance analysis which are reports that I need everyday to do my job.
MRI is not as easy to learn as Yardi and you have to be very careful with your parameters or the report will fail to generate. This can get frustrating when you don't realize which parameter is incorrect. I have also had multiple issues with reports failing to generate through no fault of the parameters set and depending on the size of the report it sometimes can take as long as a few minutes to load.
MRI is a great management software, but lacks things I was looking for like self teaching tutorials.
I have a variety of reports available to help me track rents, delinquency, budgets, and much more.
I feel you must have training to fully use this software, it is not self learner friendly.
Thanks for giving us a thoughtful review! I'm happy to hear that the reports have the flexibility you're looking for.
I'm sorry you haven't gotten the training resources you need. We have a variety of training options available that I'd be happy to connect you with.
Could you please email me at [email protected] and I will point you to the correct resources?
I have used other software, and MRI is a great overall software for accounting use in real estate. Rather happy.
I like the windows version of MRI as its very user friendly and fast. The reporting and windowed setup is great for running multiple reports over and over. Everything is where it should be.
I dislike that they are migrating to a newer web based design. For what we use the software for, the windows version operates quicker and is more efficient. Every time there is an update though, there seems to be more issues than fixes.
Contact MRI Software directly for pricing information.
• MRI Software provides an "open and connected" online, SaaS-based platform of real estate management solutions that are designed to be flexible enough to meet the requirements of property brokers, agents, investors, operators and owners within corporate or residential sectors.
• MRI’s lease management solutions include MRI Lease Flow that incorporates a CRM which automates the leasing process by centralizing lease data collection and management within a single location.
• Integrated online property management portals are available, including Tenant Connect for giving tenants access to personal account information, plus Resident Connect for paying rent, viewing statements and raising service requests.
• MRI FM for facilities management covers preventative maintenance planning with asset tracking and management features supported by mobile solutions for iOS, Android and Windows devices.
• MRI Workspeed is an end-to-end real estate operations management app available for iOS and Android, offering service request creation and dispatch tools for property managers, engineers and tenants.
• Reporting capabilities include MRI's AnalytiX Portal built on data visualization software Tableau to provide visual analytics, on-demand dashboards, ad hoc analyses and collaborative insights – optimized for secured access across mobile devices.
Below are some frequently asked questions for MRI Software.
MRI Software offers the following pricing plans:
Pricing model: Subscription
Free Trial: Not Available
Contact MRI Software directly for pricing information.
MRI Software offers the following features:
MRI Software has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations
MRI Software supports the following languages:
MRI Software has the following pricing plans:
MRI Software supports the following devices:
Android, iPhone, iPad
MRI Software integrates with the following applications:
AvidXchange, Honest Buildings, Nexus, Procore, Productivity Wrx, VTS, VTS, VersaPay ARC, Webexpenses
MRI Software offers the following support options:
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials