Intergy

4.2 (98)
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Enterprise EHR & practice management with mobile app support

About Intergy

Intergy offers ambulatory practices a specialty-focused EHR and practice management solution that is both user-friendly and customizable. With Intergy’s tools, users can manage chronic conditions, capture payer incentives, and thrive in the world of value-based care. The ONC-certified solution has consolidated functionality that simplifies notation, automates tasks, and streamlines workflows.

The Intergy ecosystem of products also includes telehealth, remote patient monitoring, chronic care management, patient portal, patient messaging, and more — all solutions fully integrated. Plus, the EHR and practice management system is available through Greenway Secure Cloud. In addition to its suite of products, Greenway offers a marketplace of vendors providing additional integrated solutions for optimal workflow efficiency.

Suitable for practices with multiple locations, Intergy caters to specialties such as primary care, internal medicine, multi-specialty, OB-GYN, cardiology, pediatrics, and FQHC/CHC, with the full enterprise solution monitoring multiple locations associated with independent practice associations (IPAs), accountable care organizations (ACOs), and tribal health organizations.

In August 2021, Greenway announced an investment in Intergy with a client-centric product development approach. Through this initiative, Greenway set out to deliver client-requested enhancements to streamline clinical workflows, reduce the workload, and improve patient care. More recently, the initiative’s first release delivered a batch of client-requested enhancements that positioned Intergy for future 21st Century Cures Act readiness and expanded patient confidentiality functionality.

This initiative is just one example of how Greenway fuels success by delivering the innovative technology, quality services, and strategic partnership that help clients grow profitably, remain compliant, work more efficiently, and improve patient outcomes.


Key benefits of Intergy

  • Intergy is Greenway Health's cloud-based EHR and practice management solution that promises to connect entire practices of all sizes, boasting intuitive UI features including single sign-on, clinical template library, integrated add-ons and electronic prescribing.
  • Solutions available within the platform include Revenue Cycle Management for centralized billing, claims and collections management, plus Clearinghouse Services adds an EDI platform and collaborative portal for monitoring financial performance.
  • A Patient Engagement solution can also be added to offer online public-facing patient portals for booking appointments etc, while automated messaging connects practices with patients and social media postings cultivate stronger community engagement around practice services.
  • Intergy Practice Analytics provide PCMH pre-validated insights with dashboard reporting tools for tracking care service performance, financials and more.
  • The HIPAA compliant Intergy Mobile app for iOS and specifically iPad devices, enables clinicians to remotely access daily appointment schedules, view task lists and patient clinical data, document care notes, log encounter details and renew medication programs with e-prescribing.

  • Images

    Intergy Software - Example shot of the Intergy UI showing Dashboard folder navigation down the left side, plus an open Clinical Scorecard tab to the right
    Intergy Software - Intergy's Claim Control screen with searchable At Risk Claims, then a Claim Detail Report for a demo patient detailing claim tracking, policy, claim diagnosis and charge detail
    Intergy Software - xIntergy Mobile is a companion native app for iOS and specifically iPad devices, providing users with remote roaming access to key platform features
    Intergy Software - Clinicians can view scheduled appointments on the Intergy Mobile app for iOS, showing here the "My Day" tab and chronological agenda detailing patient name plus reason for consultation
    Intergy Software - View details of patient charts including clinical documents, lab results, vitals and problem lists via the Intergy Mobile app for iPad devices
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    Intergy video
    Intergy Software - Example shot of the Intergy UI showing Dashboard folder navigation down the left side, plus an open Clinical Scorecard tab to the right
    Intergy Software - Intergy's Claim Control screen with searchable At Risk Claims, then a Claim Detail Report for a demo patient detailing claim tracking, policy, claim diagnosis and charge detail
    Intergy Software - xIntergy Mobile is a companion native app for iOS and specifically iPad devices, providing users with remote roaming access to key platform features
    Intergy Software - Clinicians can view scheduled appointments on the Intergy Mobile app for iOS, showing here the "My Day" tab and chronological agenda detailing patient name plus reason for consultation
    Intergy Software - View details of patient charts including clinical documents, lab results, vitals and problem lists via the Intergy Mobile app for iPad devices

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    Reviews

    Overall rating

    4.2 /5
    (98)
    Value for Money
    3.9/5
    Features
    4.1/5
    Ease of Use
    4.1/5
    Customer Support
    4.0/5

    Already have Intergy?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 98
    Brette
    Overall rating
    • Industry: Medical Practice
    • Company size: 201–500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Like an old friend

    Reviewed on 2/5/2019

    I have enjoyed Intergy/Greenway as a partner in more than five practices- all different specialist...

    I have enjoyed Intergy/Greenway as a partner in more than five practices- all different specialist and different sizes as a Staffer, manager, and Administrator. It is my preferred PM/EHR software.

    Pros

    I have used Medical Manager, Allscripts, Amaxing Charts, Therapy Source, Athena, Phoenix, Kareo, and more. Intergy's EHR/PM combo remains my favorite and the most sensitive to the Practice Management needs of any practice.

    Cons

    The reporting can be a bit restrictive - more should be available to dump into Excel straight from Intergy rather than having to learn Practice Analytics, but I still find that Intergy makes some of the most actual SENSE for the staff in the trenches so worth that caveat.

    Sarah
    Overall rating
    • Industry: Medical Practice
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Sarah's review

    Reviewed on 18/8/2020

    I been working w/Intergy PM for 11 years. I dabble w/other systems because of the nature of our...

    I been working w/Intergy PM for 11 years. I dabble w/other systems because of the nature of our company. Intergy PM has a good layout and the tabs are grouped for efficient work flow.

    Pros

    I'm over several different areas from precert to refunds, and the departmens in between. Claim control and ERAs made working the denied claims more efficient.

    Cons

    The collection module for patient accounts. The information is displayed differently then the normal view. It takes time to adjust to the different areas of the box the information is located or even omitted.

    Kendra
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 201–500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Not worth the money

    Reviewed on 19/5/2021

    Pros

    there's nothing about this system that's liked

    Cons

    EVERYTHING! customer service, poor communication, don't feel valued, continuous system outages, oversold as "better than ehs" but it's NOT! ehs might have be an antiquated system, but it at least had esig capabilities

    Response from Greenway Health

    Kendra,

    Client service and communication are among our top priorities, and it's disappointing to hear that your experience has fallen short. In addition, we understand how significant a disruption an outage can cause for a practice. We apologize. While we do hear from clients that Intergy is easy to use and capable of meeting the full scope of a practice's needs, we are also taking proactive steps to improve the platform's performance. Our goal is to ensure that you and other clients can rely on our solutions. We would appreciate the opportunity to further address the specifics of your situation and make things right with your practice. Your Client Success Advisor will be reaching out to determine a resolution. If you have any additional questions or concerns, please consider contacting us at [email protected].

    Thank you,

    The Greenway team

    Cindy
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Everything you need to manage your Medical Practice

    Reviewed on 13/1/2022

    We are able to generate revenue quickly by the claims submission electronically. We are compliant...

    We are able to generate revenue quickly by the claims submission electronically. We are compliant with electronic medical records.

    Pros

    The ability to be able to use this software for all aspects of medical practice. electronic medical records, scheduling, claims scrubbing, claims submission. You don't need any other software with this to run your practice smoothly. You can learn this hands on. I was able to use this with very little training. It is hands on learn as you go.

    Cons

    Sometimes you run into bugs and the program shuts down, however this could be a network issue and not software.

    Madonna
    Overall rating
    • Industry: Medical Practice
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    A great product that has evolved along with technology.

    Reviewed on 20/3/2018

    My practice has been faithful to the ever evolving Greenway company. They strive to create a very...

    My practice has been faithful to the ever evolving Greenway company. They strive to create a very satisfied customer.

    Pros

    I currently use Intergy Practice Management and Practice Analytics in my job daily. My practice has utilized all 3 products for many years. It affords us a one stop shop to manage the practice, esp. the business end. Reports are very informative and functional for managing the every day business of medicine.

    Cons

    Introduction of new product lines can be overwhelming at times. Which do you choose for your practice? What will enhance your bottom line?

    Showing 5 reviews of 98 Read all reviews

    Intergy FAQs

    Below are some frequently asked questions for Intergy.

    Intergy offers the following pricing plans:

    • Free Trial: Available

    Contact Greenway directly for pricing information.

    Intergy has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Intergy supports the following languages:

    English

    Intergy supports the following devices:

    We do not have any information about what integrations Intergy has

    Intergy offers the following support options:

    Email/Help Desk, Phone Support, Chat

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