
About Netchex
Netchex is a cloud-based HCM (Human Capital Management) system designed to help SMBs manage the employee lifecycle, from recruitment to retirement, with a range of tools to manage recruiting, hiring & onboarding, plus payroll and tax compliance, human resources, time and attendance, benefits, and more. As a cloud-based solution, Netchex gives users the flexibility to manage the employee lifecycle anytime, anywhere, via any internet-enabled device.
Netchex helps users streamline the entire hiring process through their applicant tracking and onboarding system. With Netchex recruiting technology, users can find and evaluate qualified candidates, as well as carry out background checks, send offer letters, archive resumes, and more. Features such as flexible payment options, pre-processing reports and analysis, and compliance management help users manage payroll and tax processes accurately and efficiently. Automation tools allow users to manage IRS filing and pay withdrawals automatically, and view quarterly online tax statements.
Reporting and information management capabilities help users manage HR activity intelligently. Users can gain insight into business and employee performance with compliance reports, salary metrics, labor trend analysis and performance management tools. Netchex gives users quick and central access to HR information through a self-service portal. From the self-service portal, employees can manage PTO requests, profile information and benefits, as well as access employment history, forms and performance reviews in real-time.
Users can manage time and attendance with different time collection options (customized web-based clock, timesheet entry or ethernet badge and biometric devices) and scheduling and labor cost management tools. Reporting and analytics capabilities with customizable fields, templates and export options help users gain actionable business insight. Benefits management technology guides users through COBRA administration, integrated 401(k) solutions and health insurance management.
Pricing starting from:
US$12.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Netchex
Key benefits of Netchex
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
United States
Supported Languages
English, French, Portuguese, Spanish
Pricing starting from:
US$12.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Netchex
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Features
Total features of Netchex: 93
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Reviews
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- Industry: Financial Services
- Company size: 51-200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Outstanding Company Providing the Very Best Human Resources and Payroll Administration Services
Reviewed on 22/4/2020
Netchex is WONDERFUL! I have now used Netchex for approximately 7 years. Netchex was the company we...
Netchex is WONDERFUL! I have now used Netchex for approximately 7 years. Netchex was the company we used at my previous employer, and after coming to my current job, I knew we needed them here too. The program we were using was obsolete, and I had already seen what Netchex could do and how great they are. It wasn't long before we had them here, and everyone has been continuously impressed by the services they provide. Back when the new ACA regulations went into place and even now with the whole COVID-19 situation, Netchex just continues to knock it out of the park.
Pros
The software is very user friendly. It makes our jobs in HR/Payroll hassle free.
Cons
Honestly, I can't think of one thing that I do not like about this software.
- Industry: Hospital & Health Care
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Netchex is the Best Around
Reviewed on 13/6/2019
Netchex is so beneficial for our employees to have easy access to their information and for us to...
Netchex is so beneficial for our employees to have easy access to their information and for us to maintain or day to day job.
Pros
I love the whole system! It's hard to say what is the best thing because it has so many features that I love. The ease to get around in the system is awesome. It offers so many training videos so if you aren't sure about a feature or best of all you can call customer service and they will help you. I have never met a better service team than Netchex!
Cons
I really don't have anything I dislike with Netchex!
- Industry: Construction
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Lacking in honest sales staff and transparency on lack of upgrades to growing companies.
Reviewed on 11/7/2018
We are a small company experiencing experiential growth. Although Netchex support has been...
We are a small company experiencing experiential growth. Although Netchex support has been friendly, we find it disappointing that the sales representative made false representations of the contract termination fees and a hidden "auto renewal" feature. Prior to leaving Netchex we inquired about upgrades and additional support we could tap into, however Netchex turned out to be a basic software company that truly lacks knowledge of payroll and Human Resource management skills essential to marry this software properly to its clients. It was only after termination of their services (after 1 year contact was up) that Netchex is now trying to backdoor our company with early termination fees that were expressly voided by our sales representative upfront. We now use a company that stands behind their products & services with a NO CONTRACT options for 100% satisfaction guaranteed.
Pros
Very cost effective if you have a HR department and tech savvy staff. Friendly customer service support.
Cons
1. Dishonest sales staff about contract termination fees. Watch out for "auto renewal" of contract.
2. Customer support was not able to resolve issues immediately or answer simple questions without creating a "ticket". Normal turn around for ticket resolution was 4 to 7 days. Once when we inquired about Insurance support we were notified it would be 2 weeks before someone would reach out.
3. Security upgrades during our contract 2017-2018 that failed to meet the deadline advertised to clients.
4. When inquiring about upgrades for our growing company, none could be offered. Lacks upgrade & tailored support options.
- Industry: Paper & Forest Products
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Company
Reviewed on 3/10/2019
Netchex is a fantastic payroll provider that goes above and beyond to help clients. I can't speak...
Netchex is a fantastic payroll provider that goes above and beyond to help clients. I can't speak highly enough about them.
Pros
I love the integrated platform. With our old payroll company you would have to make the same change in several different areas of the software. With Netchex it only takes once. This system is so user friendly it makes training a breeze. And the customer service is second to none!
Cons
The only downside for me is I wish the time and attendance side was a little more updated with options.
- Industry: Health, Wellness & Fitness
- Company size: 51-200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Awesome Support
Reviewed on 5/12/2018
Pros
Our client support team is great! They're helpful and responsive. The onboarding process has been amazing in that it automated how we bring people into our company. The experience has been a significant improvement from how we used to do it. Love having all new hire paperwork completed electronically!
Cons
Updates and rollouts have not gone very well or been communicated well this year. Also, effective dates in the system mean nothing when it comes to payroll -- they're not tied to when deductions go into effect.
Netchex FAQs
Below are some frequently asked questions for Netchex.Q. What type of pricing plans does Netchex offer?
Netchex offers the following pricing plans:
- Starting from: US$12.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Contact Netchex for detailed pricing information.
Q. Who are the typical users of Netchex?
Netchex has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Netchex support?
Netchex supports the following languages:
English, French, Portuguese, Spanish
Q. Does Netchex support mobile devices?
Netchex supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Netchex integrate with?
Netchex integrates with the following applications:
Dealertrack DMS, Hireology, M3, QCommission, WorkBright
Q. What level of support does Netchex offer?
Netchex offers the following support options:
Email/Help Desk, Phone Support, Chat
Related categories
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