About Pro

GoTo Pro is a remote access tool for individuals and small businesses which enables users to remotely control their computer from any location or device. Users get full access to their desktop including applications, files and information, and are provided with the ability to store, share, and collaborate across all devices.

GoTo Pro enables remote access to any PC or Mac from a web browser or desktop, or via native iOS and Android mobile apps for immediate access while on-the-go. The remote control feature allows users to remotely control a computer in real time, and includes tools for desktop sharing, screen blanking, keyboard locking, session recording and reporting, clipboard sync, whiteboard drawing, remote reboot, Wake on LAN, and more. Users are able to remotely see each monitor connected to the computer using the multi-monitor display feature, as well as print documents from a remote computer to a local printer.

The solution offers HD streaming and color quality, and includes 1TB of file storage for sharing files with other individuals for collaboration. Users can also stream high-quality sound from the remote computer to their current device's speakers. GoTo Pro allows for an unlimited number of users to extend remote access across the business.

Pricing starting from:

US$30.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Pro

  • GoTo Pro provides users with remote access to their office desktop, giving them the freedom to access their files and finish work from home.

  • Simplify access to work and store, share, and collaborate across all devices with GoTo Pro.

  • Extend computer and file access to an unlimited number of users for instant collaboration.

  • Print documents from a remote computer to the nearest local printer.

  • Manage and store passwords better with a complimentary LastPass license for quick and secure access to accounts from any computer or mobile device.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    US$30.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Pro Software - Get anytime, anywhere access to any PC or Mac via a desktop, iOS or Android device
    Pro Software - Access home and work computers while on the go
    Pro Software - Users can control their Mac or PC using their mobile device
    Pro Software - Remotely run any application on the computer via an Android or iOS device
    Pro Software - Store, share, and collaborate across all devices
    Pro Software - Extend computer and file access to anyone for instant collaboration
    View 8 more
    Pro video
    Pro video
    Pro Software - Get anytime, anywhere access to any PC or Mac via a desktop, iOS or Android device
    Pro Software - Access home and work computers while on the go
    Pro Software - Users can control their Mac or PC using their mobile device
    Pro Software - Remotely run any application on the computer via an Android or iOS device
    Pro Software - Store, share, and collaborate across all devices
    Pro Software - Extend computer and file access to anyone for instant collaboration

    Features

    Total features of Pro: 24

    • Access Controls/Permissions
    • Access Management
    • Activity Monitoring
    • Authentication
    • Capacity Management
    • Collaboration Tools
    • Data Security
    • File Transfer
    • Intrusion Detection System
    • Inventory Management
    • Issue Auditing
    • License Management
    • Monitoring
    • Password Management
    • Real Time Monitoring
    • Remote Access/Control
    • Reporting & Statistics
    • Reporting/Analytics
    • SSL Security
    • Threat Intelligence
    • Threat Response
    • Two-Factor Authentication
    • VPN Software
    • Whiteboard

    Alternatives

    ConnectWise Control

    4.7
    #1 Alternative to Pro
    ConnectWise Control is a help desk solution that allows businesses to detect and resolve customer queries through...

    ConnectWise Automate

    4.1
    #2 Alternative to Pro
    Boost the effectiveness of your IT teams and simplify every aspect of your business with flexible remote monitoring and...

    Splashtop Remote Support

    4.5
    #3 Alternative to Pro
    Splashtop Remote Support enables MSPs, IT service providers & helpdesk professionals to remotely support their clients'...

    TeamViewer

    4.6
    #4 Alternative to Pro
    TeamViewer is a remote support, remote access & online meetings management software which supports remote computer...

    Reviews

    Overall rating

    4.4 /5
    (165)
    Value for Money
    3.7/5
    Features
    4.4/5
    Ease of Use
    4.3/5
    Customer Support
    4.0/5

    Already have Pro?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 165
    Carlos
    Overall rating
    • Industry: Chemicals
    • Company size: 201-500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    LogMeIn Pro is exceptional remote access software.

    Reviewed on 18/1/2022

    The LogMeIn Pro software has been used for over 2 years by myself and the IT team for remote access...

    The LogMeIn Pro software has been used for over 2 years by myself and the IT team for remote access to work computers. We used it a lot during the COVID pandemic to access shared intranet folders and documents. The interface is fluid, clean and very pleasant to use for a long time.

    Pros

    The LogMeIn Pro software has pleased me a lot in terms of technical remote access and support for some junior developers. I access files daily on the intranet with LogMeIn Pro and it has always been stable, without lags and delays. It is also possible to use collaboration features using chat, voice and video with the assistant during a remote access help.

    Cons

    LogMeIn Pro is nothing short of competing software. It has great visuals and features and especially a good price technical support. I don't see any problems to report.

    Brandy
    Overall rating
    • Industry: Veterinary
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Great Remote Access Software!

    Reviewed on 30/7/2020

    LogMeIn Pro has allowed us to work remotely fairly effortlessly for a reasonable cost. It has...

    LogMeIn Pro has allowed us to work remotely fairly effortlessly for a reasonable cost. It has really helped us to provide more flexibility to our employees to get their work done, or to still be able to provide support to our team despite being forced to stay home (such as during self-quarantine due to COVID-19, etc.). I haven't worked with their customer support team because I haven't needed to (which is a good thing since we haven't had problems!), so I can't comment on that.

    Pros

    It is an excellent price for the functionality. I also like the pricing structure as compared to TeamViewer (it allows unlimited users, and you pay based on how many computers you are accessing). It is very easy to use, with very few kinks. It also is very nice that it saves the log-in information to the computer so that you don't have to type it every time.

    Cons

    The mobile app is a bit frustrating because it changes the resolution of the screen you are remote accessing, I assume because it's trying to make things more visible, but then you can't see the other parts of the screen or certain buttons on the program that we use the most. It would be nice if it was optional to change the resolution, but it does it automatically. I would like to just zoom in when necessary and otherwise see the entire screen.

    Alternatives Considered

    TeamViewer

    Reasons for Choosing Pro

    The cost of TeamViewer and the way that the user/remote computer pathways were set up with relation to the price plans was not a good fit for us. Because you had to pay per user and per path, it would have been way too expensive for our business to purchase the software (we were previously using the free version just to see how it worked for us). Otherwise, TeamViewer is also very nice software.

    Switched From

    TeamViewer

    Reasons for Switching to Pro

    The cost of TeamViewer and the way that the user/remote computer pathways were set up with relation to the price plans was not a good fit for us. Because you had to pay per user and per path, it would have been way too expensive for our business to purchase the software (we were previously using the free version just to see how it worked for us). Otherwise, TeamViewer is also very nice software.
    Ivo
    Overall rating
    • Industry: Luxury Goods & Jewelry
    • Company size: 501-1,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Value Remote Desktop Solution

    Reviewed on 4/4/2019

    Can be used to have a remote access solution for your business for access and support purposes....

    Can be used to have a remote access solution for your business for access and support purposes. Great control system for administrators and a great concept behind it.
    Downside is the need to have the local administrator rights to be able to log in.

    Pros

    Logmein can be easy to manage via their web interface and desktop application. Is a low cost solution to a large remote control environment. Allows you to control and track user access, can be used from a mobile device which can be extremely useful in certain situations.

    Cons

    To remote access the computer you have to have the local or domain administrator credentials. If i wanted to give a non admin user access to their desktop PC from their laptop it is not possible to accomplish via logmein.
    Desktop client has extremely limited functionality - most of the management has to be done from the web interface that has poor support for popular browsers like Chrome.

    Daniel
    Overall rating
    • Industry: Information Technology & Services
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 5.0 /10

    Expensive for Remote Management Software

    Reviewed on 27/8/2022

    Pros

    It has a robust feature set and has apps for Windows, iOS, Android, and Mac.

    Cons

    It's very expensive for what I've used it for, but it's also more reliable.

    Steven
    Overall rating
    • Industry: Food & Beverages
    • Company size: 51-200 Employees
    • Used for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 4.0 /10

    Great Software, but Too Expensive

    Reviewed on 31/1/2020

    I loved it until the price became too prohibitive to continue using it.

    I loved it until the price became too prohibitive to continue using it.

    Pros

    I liked the Remote Access feature, the ability to remotely manage without connecting to the screen.

    Cons

    After they hiked up their prices, we switched to a cheaper alternative.

    Alternatives Considered

    ConnectWise Control and Splashtop Remote Support

    Reasons for Switching to Pro

    I didn't. I chose one of the others over LMI due to cost.
    Showing 5 reviews of 165 Read all reviews

    Pro FAQs

    Below are some frequently asked questions for Pro.

    Pro offers the following pricing plans:

    • Starting from: US$30.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Individual (access up to 2 computers) - $30/month (billed annually) Power Users (access up to 5 computers) - $70/month (billed annually) Small Businesses (access up to 10 computers) - $129/month (billed annually)

    Pro has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    Pro supports the following languages:

    English

    Pro supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Pro integrates with the following applications:

    LastPass

    Pro offers the following support options:

    Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Pro.