LogMeIn Pro
About LogMeIn Pro
LogMeIn Pro by GoTo is a remote access tool for individuals and small businesses which enables users to remotely control their computer from any location or device. Users get full access to their desktop including applications, files and information, and are provided with the ability to store, share, and collaborate across all devices.
Pro enables remote access to any PC or Mac from a web browser or desktop, or via native iOS and Android mobile apps for immediate access while on-the-go. The remote control feature allows users to remotely control a computer in real time, and includes tools for desktop sharing, screen blanking, keyboard locking, session recording and reporting, clipboard sync, whiteboard drawing, remote reboot, Wake on LAN, and more. Users are able to remotely see each monitor connected to the computer using the multi-monitor display feature, as well as print documents from a remote computer to a local printer.
The solution offers HD streaming and color quality, and includes 1TB of file storage for sharing files with other individuals for collaboration. Users can also stream high-quality sound from the remote computer to their current device's speakers. Pro allows for an unlimited number of users to extend remote access across the business.
Key benefits of LogMeIn Pro
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- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Use it daily. Couldn't do my job without it to connect to my clients.
Reviewed on 23/2/2018
More efficient work environment. Less travel.
More efficient work environment. Less travel.
Pros
Convenience. Ability to help my clients in a very fast, efficient manner. Less travel. Ability to help my clients do their jobs efficiently as well.
Cons
Slow to connect sometimes. Prices keep going up with no improvements/changes in the service. No other complaints.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great tool for remote support
Reviewed on 11/12/2018
It has been a good experience. Is the app to go when you need a quick remote session to solve...
It has been a good experience. Is the app to go when you need a quick remote session to solve problems in a windows / desktop environment.
Pros
LogMeIn Pro is a powerful and corporate application forremote support in a production business environment.
The tools and options to make the remote support experience complete, is what i like the most on this app.
It has great compatibility across diferente devices and Operative System. That fact, makes it an industry standard for nowadays support services.
Cons
I would like to have a more friendly user interface for LogMeIn. I feel that the GUI is a little outdated.
Also, we could use more frequent updates to fix bugs and errors.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Not Worth $$$
Reviewed on 28/9/2019
I used it for over 3 years. In the last year they automatically gave me the Central version for 6...
I used it for over 3 years. In the last year they automatically gave me the Central version for 6 months with no fee. Then sent me a bill for a renewal for 3 x's what I paid the year before. I immediately shopped and got another program for 1/10 of the cost with all the features, bells and whistles.
Pros
The ability to access a computer remotely.
Cons
The price and the way they do business. Deceptive.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 6.0 /10
Expensive, but good
Reviewed on 16/11/2018
LogMeIn Pro has been great to use. I've never had any issues with the functionality and it has some...
LogMeIn Pro has been great to use. I've never had any issues with the functionality and it has some awesome features. The only issue with it is the price.
Pros
LogMeIn Pro is probably the best remote access tool I have ever used. It's easy to use and offers a ton of features. You can train someone how to use it in a few minutes and then they're good to go.
Cons
LogMeIn Pro is pricey...that's the biggest con. They have a history of raising their prices repeatedly and out of nowhere making it hard to justify to management when there are many tools (tools which are catching up in features as well) which are much less expensive.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Great for Remote Access when accessing multiple computers
Reviewed on 30/10/2019
Pros
Love that's its easy to use and very intuitive. Can create groups and add computers to each group. Keeps things organized. Able to create an account for user to access their own workstation with only access to their computer. Ability to send links for download.
Cons
It's more expensive than it used to be. Had to move away from the cost trippled.
Reasons for Switching to LogMeIn Pro
Because at the time the pricing made sense.LogMeIn Pro FAQs
Below are some frequently asked questions for LogMeIn Pro.Q. What type of pricing plans does LogMeIn Pro offer?
LogMeIn Pro offers the following pricing plans:
- Starting from: US$30.00/month
- Pricing model: Subscription
- Free Trial: Available
Individual (access up to 2 computers) - $30/month (billed annually) Power Users (access up to 5 computers) - $70/month (billed annually) Small Businesses (access up to 10 computers) - $129/month (billed annually)
Q. Who are the typical users of LogMeIn Pro?
LogMeIn Pro has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does LogMeIn Pro support?
LogMeIn Pro supports the following languages:
English
Q. Does LogMeIn Pro support mobile devices?
LogMeIn Pro supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does LogMeIn Pro integrate with?
LogMeIn Pro integrates with the following applications:
LastPass
Q. What level of support does LogMeIn Pro offer?
LogMeIn Pro offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat
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