About Synap

Synap is an award-winning exam and learning platform that empowers organisations to deliver secure, online exams and courses with ease.

Save time and reduce your workload for creating, marking and analysing exams and courses.

Courses can be made up of a variety of e-learning content e.g. videos, presentations, quizzes, SCORM, etc.

Exams can be easily customised with a range of multiple-choice and written question types, including multi-media. Add timers, randomise questions and answers, and easily create exams from question banks.

Reduce cheating and maintain exam integrity with Synap's anti-cheat methods. Whether stopping copying and pasting or proctoring the exams, ensure your exams are taken in exam conditions.

In-depth data and visual reporting is available for analysing both candidate and question performances.

Pricing starting from:

US$143.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Synap

Save time for creating exams by bulk uploading questions onto the platform, creating exams from question banks or duplicating and editing questions.

Reduce your workload for marking exams with automatic marking of multiple-choice questions, and a marking dashboard to easily assess written answers.

Built for non-technical admins and staff, Synap's simple user interface makes it easy to create and update courses over time.

Streamline your processes for delivering online courses and exams with thousands of automation options.

Ongoing support and advice from our experts means you can get started and launch quickly.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Afghanistan, Albania, Algeria, American Samoa, Andorra and 224 others

Supported Languages

Basque, Brazilian Portuguese, Bulgarian, Catalan, Croatian and 37 others

Pricing starting from:

US$143.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Synap Software - Deliver a range of multiple-choice questions for practice or high-stakes exams
Synap Software - Deliver short and essay-style, written questions for practice or high-stakes exams
Synap Software - Easily identify the strengths and weaknesses for each candidate on a subject, topic, subtopic, difficulty and skill level
Synap Software - Educators can easily analyse how each candidate has performed, and how they compare to their cohort
Synap Software - Track learner progress within subject, topic and subtopics from tests they have taken
Synap Software - Gather valuable insights from our analytics dashboard to see how learners are performing in different subject areas and compared to their cohort
Synap Software - Easily monitor each candidates' progress in an exam, and coordinate marking efforts within the same platform
Synap Software - Deliver theory content in engaging courses, with a variety of e-learning content including videos, presentations, quizzes, SCORM, plus more
Synap Software - Group your content into courses and customise course titles and covers
Synap Software - Make the platform your own with custom branding, such as adding your own company logo, colours and images
View 11 more
Synap video
Synap Software - Deliver a range of multiple-choice questions for practice or high-stakes exams
Synap Software - Deliver short and essay-style, written questions for practice or high-stakes exams
Synap Software - Easily identify the strengths and weaknesses for each candidate on a subject, topic, subtopic, difficulty and skill level
Synap Software - Educators can easily analyse how each candidate has performed, and how they compare to their cohort
Synap Software - Track learner progress within subject, topic and subtopics from tests they have taken
Synap Software - Gather valuable insights from our analytics dashboard to see how learners are performing in different subject areas and compared to their cohort
Synap Software - Easily monitor each candidates' progress in an exam, and coordinate marking efforts within the same platform
Synap Software - Deliver theory content in engaging courses, with a variety of e-learning content including videos, presentations, quizzes, SCORM, plus more
Synap Software - Group your content into courses and customise course titles and covers
Synap Software - Make the platform your own with custom branding, such as adding your own company logo, colours and images

Features

Total features of Synap: 117

  • AI/Machine Learning
  • API
  • Academic/Education
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Audio/Video Recording
  • Auditing
  • Automated Proctoring
  • Automatic Grading
  • Built-in Course Authoring
  • Built-in LMS
  • Candidate Management
  • Certification & Licensing
  • Communication Management
  • Community Management
  • Compliance Tracking
  • Content Library
  • Content Management
  • Corporate/Business
  • Course Authoring
  • Course Library
  • Course Management
  • Course Publishing
  • Course Tracking
  • Customisable Branding
  • Customisable Questions
  • Customisable Reports
  • Dashboard
  • Data Import/Export
  • Data Security
  • Email Alerts
  • Email Reminders
  • Employee Engagement Software
  • Employee Onboarding
  • Employee Portal
  • Employee Training
  • Engagement Tracking
  • Higher Education
  • Individualised Assessments
  • Interactive Learning
  • Learner Portal
  • Learning Management
  • Live Chat
  • Live Proctoring
  • Lock Down
  • Media Import
  • Microlearning
  • Mobile Access
  • Mobile App
  • Mobile Learning
  • Monitoring
  • Multi-Language
  • Multi-Screen Recording
  • Multi-User Collaboration
  • Multiple Authentication Methods
  • Offline Tests
  • Online Tests
  • Performance Management
  • Performance Metrics
  • Pre-Employment Testing
  • Proctoring
  • Progress Reports
  • Progress Tracking
  • Question Branching
  • Question Library
  • Quizzes
  • Randomisation
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Recommendations
  • Recruitment Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SCORM Compliance
  • Scheduling
  • Scoring
  • Screen Recording Software
  • Secure Data Storage
  • Self Service Portal
  • Self-Learning
  • Self-Service Content Curation
  • Single Sign On
  • Skill Testing
  • Skills Assessment
  • Skills Tracking
  • Student Group Management
  • Student Management
  • Student Portal
  • Summary Reports
  • Surveys & Feedback
  • Synchronous Learning
  • Test Scheduling
  • Test/Quiz Creation
  • Tests/Assessments
  • Third Party Integrations
  • Time Limits
  • Training Administration
  • Training Companies
  • Training Management
  • User Management
  • Video Conferencing
  • Video Support
  • Violation Tracking
  • Visual Analytics
  • Website Accessibility Tools
  • Weighted Questions
  • eCommerce Management
  • eLearning Companies

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Moodle

4.3
#3 Alternative to Synap
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Easy LMS

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Reviews

Overall rating

4.9 /5
(26)
Value for Money
4.9/5
Features
4.7/5
Ease of Use
4.7/5
Customer Support
5/5

Already have Synap?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 26
Hamzah
Hamzah
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Has Everything You Could Ask For

Reviewed on 2/7/2021

As an education company Synap has been an extremely helpful tool for not only our internal team but...

As an education company Synap has been an extremely helpful tool for not only our internal team but also for students around the world. Many of our students have benefit greatly from Synaps unique spaced learning feature and overall easy to use platform allowing anyone to easily navigate through the site.

Pros

What I liked most about Synap was not only the team being incredible helpful with setting everything up and migrating existing content over but the ease of use with the product. The team over at Synap also not only listen to user feedback but have implemented new product feature requests on numerous occasions which is very rare to see. Overall its just made life easier for our students...

Cons

Literally have nothing to say. Only downside is I wish I would've been with Synap earlier as it would've made things a whole lot easier :)

Elise
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Distributing Exams and Study Materials is a Snap in Synap!

Reviewed on 26/6/2023

Amazing. The support we have received is really top-notch, we really felt like we were getting the...

Amazing. The support we have received is really top-notch, we really felt like we were getting the "White Glove" treatment, even as a smaller company!

Pros

The number one thing we love about Synap is the support. There is an extensive library of documents, and on top of that we can quickly message the support team anytime. Our rep [sensitive content hidden]
scheduled several meeting with us while we were getting set up to make sure our deployment was easy and seamless. There are so many features we adore about Synap as well, importing entire exams worth of questions at once, being able to have a bucket of questions that automatically rotates to give a unique test to each learner, managing several courses, distributing materials to learners, I could go on all day. The interface is easy and intuitive for both educators and learners.

Cons

There are a few features we would like to see added such as learners being able to download videos directly from Synap, Surveys being available in Collections, and sorting/filtering being a bit easier. The support team was able to find a creative solution to every request, so it is all working just fine!

Charlotte
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Reliable LMS

Reviewed on 14/8/2023

Pros

The LMS does everything that we need it to do and importantly we can self-manage the platform. Improvements have been made over time to facilitate this too - we appreciate the ongoing development. Excellent product support and dedicated account management.

Cons

It would be great to have some more features from the gamification perspective e.g. badges, points, leaderboards etc.

Colin
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We made the right decision!

Reviewed on 14/6/2023

Overall i couldnt be happier with my experience with Synap. The things they don't do that i would...

Overall i couldnt be happier with my experience with Synap. The things they don't do that i would like I know they are looking at because they care what their customers say. I always feel listened to and even if a request is a "no", they explain why but then work with me to find an alternitive and often better outcome.

Pros

Nothing is ever too much trouble for them, from major changes to minor improvements. Their platform is excellent and i highly recommend it, its the service I get from [sensitive content hidden] and the team that i love. Working with Synap is more of a partnership than a transaction and it makes my job so much easier. I also love how customisable the platform is, I have been able to make significant personalisation via Synap to ensure the product does what i want, the way i want it.

Cons

The product is customisable as mentioned as a pro, but this can sometimes rely on code which can sometimes have an issue but the team are always on hand to respond quickly and resolve. The platform also doesnt do absolutely everything i WANT, but it does do everything i NEED so not a big deal.

Alternatives Considered

Totara Learn, Moodle and Easy LMS

Reasons for Choosing Synap

Poor functionality and poor service support

Reasons for Switching to Synap

A number of factors, mainly the ability to work with the team to ensure all my functionality requirements were met at a reasonable price
Harry
Overall rating
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Extraordinarily helpful team

Reviewed on 12/3/2019

Excellent. First, Synap is helping my students to reinforce their knowledge of complex medical...

Excellent. First, Synap is helping my students to reinforce their knowledge of complex medical information. Traditionally, the most motivated university students have always formulated their own self-study test questions to improve their knowledge. However, although the bulk of students would be willing to use such question items, most of them would not have the time to formulate their own question items. By structuring a formal system for all students to use with Synap, it means that all students benefit, and that the question items are curated and vouchsafed by the module management team. This means that there is consistency and accuracy, as well as increased engagement.
The Synap team have been extraordinarily helpful with every step of the process. They helped with item uploading, engagement data gathering, and even structuring a separate private environment reserved for my students (essential for issues with intellectual property and privacy). I know more about how my students, on average, use the excellent system. This is helping us to move forward with both educational best practise and educational research publications.

Pros

Synap has made a bespoke online testing programme for my university medical school students to reinforce their knowledge. The software was greatly appreciated by the students, who liked the fact that it was easy to use and also worked with a mobile app (although most of my students seemed to access it with a laptop -- which makes sense for formal studies).
I found that the Synap interface was easy to use both for uploading and for correcting issues with poorly performing items.

Cons

I do not have anything negative to say about the Synap workspace. I should say that my students did not use the spaced reinforcement function because our plans did not include it.

Showing 5 reviews of 26 Read all reviews

Synap FAQs

Below are some frequently asked questions for Synap.

Synap offers the following pricing plans:

  • Starting from: US$143.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Synap has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Synap supports the following languages:

Basque, Brazilian Portuguese, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese

Synap supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Synap integrates with the following applications:

GoTo Meeting, Google Analytics 360, Intercom, Mailchimp, Microsoft Excel, PayPal, Segment, Stripe, Zapier, Zendesk Suite, Zoom Meetings

Synap offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Synap.