Genius ERP

Easy to use. Transactions are fast. Great support at the implantation. intuitive ERP

I will appreciate more basic KPI to be delivered with the program. Also, more normalized terms between each transaction

Product has a broad appeal across organizations, functions and processes.

Security and data privacy are a real challenge. Controlling who can see labor hours and labor costs and the ability to derive hourly rates by employees is very complex and not intuitive. Once understood, however, the ability to control who sees what is powerful, but the learning curve is steep and complex.

It is customizable; Quite powerful with enough work. They basically give you a software that is almost useless and then you tell them how you want reports to look, etc and then they program it for you. Since reports and even macros (automatically attaching drawings to items/WO/POs, etc) can be custom programmed it gives you great flexibility and power.

Hard to tell what I like the least; And I don't like saying bad things about any company but for the sake of others I'd like to share our experience and hopefully save others the headaches and money we've lost.
Everything runs on modules and unlike almost every other program I've ever tried, each window takes from 5-8 seconds to open. Everything seems very slow!
The vendor sucks money every step of the way. We average about double the amount on maintenance and update fees then we already pay for a yearly subscription so we can get the "free updates". It is ridiculous. You pay them (annual subscription) so you are allowed to get updates for "free" but you have to pay them for installing those updates. For real, why not make a program so the customer can help themselves? Because they want the money; their business survives on training and hourly wage working for/with the customer. (I'm not saying it's wrong - but that's the only way they make money!)

Genius is a very easy user friendly system. If you know how one module works you can navigate your way through every single module with ease. It has helped us as a company refine processes and systems that weren't working when it came to a paper system that we had prior to Genius. They work amazing with all sizes of companies, but we felt as a small company that they worked better than others companies we looked at when it came to price and ease of implementing.

We bought the cloud version which is great because we can call or email Genius and they are always available to help with any problems, but we probably would have bought the web version now that we have used it only because we are using tablets now on the production floor and the software isn't supported with the version that we used.