About EngageBay

EngageBay is an all-in-one marketing software which combines lead generation, email marketing, marketing automation, CRM, and social media engagement. Designed to help businesses to acquire, engage, nurture, and close leads, EngageBay allows users to create email campaigns and automate marketing processes and sales funnels. The cloud-based platform can be used to aid with growing leads, creating and automating the distribution of email marketing content, and managing customer relationships using the in-built CRM.

The unified marketing suite within EngageBay provides businesses with the tools to design, manage, and run customized marketing campaigns. Email campaigns can be built using the range of pre-designed email templates, or made from scratch using the drag & drop interface. Custom images, text, layout, share buttons, and more, can be added to email marketing templates in order to create a branded message to engage new or existing customers. EngageBay facilitates customer segmentation, defined by conditional metrics such as age, location, type of customer, purchase history, and more, in order to target specific subsets of users. Marketing campaigns can be automated by defining workflows and funnels, as well as setting up triggers based on customer actions. Custom web forms can be created and added to business websites to capture leads, and landing pages can be built to optimize clicks and conversions.

EngageBay offers an in-built CRM to help users organize their business contacts, manage relationships, and track pipelines. With both marketing and sales teams working within EngageBay, leads and contacts can be guided seamlessly through the sales pipeline using just one synchronous platform. Contacts can be managed with tools for creating contact lists, searching within the contact database, storing interaction history, activity logging, and more. With EngageBay, users are able to gain visibility into the sales pipeline and track the status of every deal in real time.

Key benefits of EngageBay

  • Automate all marketing processes and sales funnels in minutes through a complete suite of marketing tools available through a simple integrated software.

  • Convert web visitors into leads by creating custom web forms and landing pages. Capture contact information with forms that pop-up as a web visitor opens or leaves the page, and offer subscription opt-ins with requests for email addresses.

  • Get complete view of every customer within EngageBay by tracking every communication. Access all emails exchanged, calls made and track all web visitor activity to gain meaningful insights.

  • Create marketing campaigns using one of the pre-built EngageBay templates, which can be customized to fit with company branding, or create email campaigns from scratch using the drag & drop, WYSIWYG editor.

  • Use the reporting module to generate reports and analytics on sales figures, and customize reports to analyze data in a meaningful way. Reports can also be generated on engagement in order to identify which marketing content is performing well.

  • Devices

    Business size

    S M L

    Markets

    United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico

    Supported Languages

    English

    Images

    View all contact details within the customer database and view activity logs, contact history, tasks, and more
    Create a custom landing page for marketing campaigns in order to optimize conversions
    Create a fully custom landing page or adapt one of the pre-existing templates
    Generate leads by embedding forms into the business website
    Manage contacts within a client database, and filter to find specific types of customer
    Generate email broadcasts to reach larger audiences, and track engagement
    Create custom workflows in order to automate marketing content delivery
    Manage the design, style, text, and settings of web forms
    View 9 more
    EngageBay video
    EngageBay screenshot: View all contact details within the customer database and view activity logs, contact history, tasks, and more EngageBay screenshot: Create a custom landing page for marketing campaigns in order to optimize conversions EngageBay screenshot: Create a fully custom landing page or adapt one of the pre-existing templates EngageBay screenshot: Generate leads by embedding forms into the business website EngageBay screenshot: Manage contacts within a client database, and filter to find specific types of customer EngageBay screenshot: Generate email broadcasts to reach larger audiences, and track engagement EngageBay screenshot: Create custom workflows in order to automate marketing content delivery EngageBay screenshot: Manage the design, style, text, and settings of web forms

    Features

    Total features of EngageBay: 37

    • API
    • Activity Tracking
    • Automated Sales
    • Behaviour Tracking
    • Click Tracking
    • Contact History
    • Contact Management
    • Content Management
    • Conversion Rate Optimisation
    • Conversion Tracking
    • Custom Fields
    • Custom Forms
    • Custom Landing Pages
    • Customer Segmentation
    • Customisable Branding
    • Customisable Templates
    • Data Synchronisation
    • Drag & Drop Interface
    • Drip Marketing
    • Email Marketing Management
    • Email Templates
    • Email Tracking
    • Event Triggered Actions
    • Landing Page Templates
    • Lead Generation
    • Reminders
    • Sales Reporting
    • Social Media Integration
    • Subscription Management
    • Task Management
    • Task Scheduling
    • Third Party Integration
    • To-Do List
    • Visitor Tracking
    • WYSIWYG Editor
    • Web Forms
    • Workflow Management

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    Reviews

    Overall rating

    4.6 /5
    (65)
    Value for Money
    4.8/5
    Features
    4.7/5
    Ease of Use
    4.6/5
    Customer Support
    4.9/5

    Already have EngageBay?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 65
    Ian N.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great Product and Service

    Reviewed on 9/10/2020

    A pleasure to work with, really want to do anything thy can to help you out.

    A pleasure to work with, really want to do anything thy can to help you out.

    Pros

    Really proactive when we ask for any update. Very responsive. Really friendly team. Easy to use.

    Cons

    There is nothing to add here but the form has to have 40 characters!

    Response from EngageBay

    Thanks for the review Ian.

    Sian M.
    Overall rating
    • Industry: Online Media
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Sophisticated Software

    Reviewed on 8/10/2020

    We run a number of businesses and use Engagebay for some of our clients. If you need to sort...

    We run a number of businesses and use Engagebay for some of our clients. If you need to sort contacts, pick them out based on certain factors and send individual or broadcast emails and/or put them through a pipeline, this is for you. You know you need Engagebay when you're trying to organise your contacts by tags and have so many you're going mad.

    Pros

    How you can really drill down into sorting contacts. It's almost like have a spreadsheet to organise different contacts. We use it for sending individual booking emails alongside broadcast emails. We searched for ages for software that could combine a sophisticated CRM/contact management system alongside email and newsletters - this is the best on the market. The other thing we love is the customer response - there's a chat service and usually someone is on there within minutes of a request and they stick with you until it's fixed. Best on the market - and certainly at this price.

    Cons

    The training manuals could be improved - that said, they are always happy and prompt to help - but some of my queries could are general and could have been covered in a manual/video.

    Response from EngageBay

    Thanks for the review Sian.

    Ryno V.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 51-200 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    EngageBay if you are on a budget

    Reviewed on 6/11/2020

    It is easyish to use, still lacks loads of features and the way of working is sometimes frustrating...

    It is easyish to use, still lacks loads of features and the way of working is sometimes frustrating compared to something like Hubspot, but that is where the huge price difference comes in. It is efficient if you are really on a budget.

    Pros

    The price of this product is what is appealing, some aspects are easy to use but there are some that are frustrating.

    Cons

    When building landing pages you have to manually optimize the pages for mobile, whereas many other tools implement the mobile optimization automatically.

    Cameron N.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Feature-rich without breaking the bank

    Reviewed on 6/10/2020

    We love EngageBay and highly recommend it to our clients who want/need a full featured platform...

    We love EngageBay and highly recommend it to our clients who want/need a full featured platform that will work across multiple departments, automate regular tasks, and that don't want to pay the high-price and add-on that you have to with many other tools. EngageBay's support team is AMAZING!! Anytime I have a question about something, they are quick to respond, very helpful and knowlegable, just a breath of fresh air to know that I can get a hold of someone when we have issues (which isn't that often, but when we do they are there!).

    Pros

    It is amazing to me how feature-rich the platform is at the cost. More features and functionality than some of the 'big guys' for a fraction of the cost. It is easy to use and train clients on the system, so that is ALWAYS a huge plus for us.

    Cons

    Learning curve at first just to understand how it works differently from other systems, but that is not necessarily a con of EngageBay because that is the same for every new platform as each has their own little intricacies.

    Response from EngageBay

    Thanks for the great review Cameron. Your words are super encouraging.

    We will continue to build great features to help small businesses grow their businesses without breaking the bank on expensive bloated software.

    Marcello M.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    A Magic wand

    Reviewed on 11/11/2020

    I am very satisfied with EngageBay, I see my company as advanced user of EB, when we got stuck with...

    I am very satisfied with EngageBay, I see my company as advanced user of EB, when we got stuck with something, they are always ready to listen and enhance the tool to achieve the desided feature and make the tool even better!

    Pros

    Easy of use, easy of implement, easy of integrate!

    Cons

    Webinar features, landing pages does not support reusable headers and footers, no option to build own templates.
    Missing Social Software Analytics

    Response from EngageBay

    Thanks for the review Marcello.

    Our landing pages can now support reusable headers and footers. We have developed this feature and it is currently in QA and should go live in a couple of days.

    We already have the feature to build new landing templates from scratch. You can also code your own ones too. Please check it out and we would glad to help if needed.

    Showing 5 reviews of 65 Read all reviews

    EngageBay FAQs

    Below are some frequently asked questions for EngageBay.

    EngageBay offers the following pricing plans:

    • Starting from: US$9.99/month
    • Pricing model: Free, Subscription
    • Free Trial: Available

    Basic: $6.99/month paid yearly (or $9.99/month when paid monthly) for 15,000 contacts and 10,000 emails per month Growth: $23.99/month paid yearly (or $29.99/month when paid monthly) for 50,000 contacts and 25,000 emails per month Pro: $63.99/month paid yearly (or $79.99/month when paid monthly) for unlimited contacts and 50,000 emails per month

    EngageBay offers the following features:

    • Activity tracking
    • Analytics/ROI tracking
    • Automated publishing
    • Automatic reminders
    • Behavior tracking
    • Click-through tracking
    • Contact history
    • Contact import/export
    • Contact management
    • Content management
    • Conversion rate optimization
    • Conversion tracking
    • Custom fields
    • Custom forms
    • Custom landing pages
    • Customer segmentation
    • Customizable CTAs
    • Customizable templates
    • Data synchronization
    • Drag & drop interface
    • Drip email marketing
    • Dynamic content
    • Email marketing
    • Email templates
    • Email tracking
    • Event triggered actions
    • Landing page templates
    • Lead generation
    • Marketing automation
    • Marketing calendar
    • Mass email delivery
    • Multi-account management
    • Multivariate testing
    • Posts scheduling
    • Real time editing
    • Sales intelligence
    • Sales reporting
    • Social marketing
    • Social media integration
    • Subscriber management
    • Task management
    • Task scheduling
    • Third party integration
    • To-do list
    • Visitor identification
    • Visitor tracking
    • WYSIWYG editor
    • Workflow management

    EngageBay has the following typical customers:

    Small Business, Public Administrations, Non Profit, Freelancers, Mid Size Business

    EngageBay supports the following languages:

    English

    We do not have any information about what devices EngageBay supports

    EngageBay integrates with the following applications:

    Facebook, Google Drive, Gravity Forms, Intercom, Mailchimp, PieSync, Pluto LMS, Salesforce App Cloud, Shopify, Zendesk

    EngageBay offers the following support options:

    Phone Support, Online Support, Video Tutorials, Knowledge Base

    Related categories

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