JumpCloud DaaS

Directory-as-a-Service for cloud identity management

4.8 /5 (55 reviews) Write a Review!

JumpCloud DaaS Overview

What is JumpCloud DaaS?

JumpCloud is a Directory-as-a-Service (DaaS) platform which helps to securely manage and connect an organization's users to their systems, applications, files, and networks through a single set of credentials—regardless of platform, provider, protocol, or location. Users get access to cloud and on-premise platforms including Office 365, G Suite, Salesforce, AWS, and Jira, and can connect to file shares and networks via Samba and RADIUS to secure the organization’s WiFi and file server.

With tools to help centralize and simplify identity management, JumpCloud enables organizations to manage multiple systems from a single, browser-based admin console, regardless of their location. System management features help ensure that the various workstations, laptops, and servers (whether Windows, Mac, or Linux) within the environment are uniformly under control and compliant through a complete set of security tools. Organizations can provide user access across all system endpoints, manage permission settings, and enforce secure password policies.

Organizations are able to integrate their WiFi and VPN devices using JumpCloud’s RADIUS-as-a-Service to provide an additional method of authenticating users across services and clients. With the platform’s SAML 2.0 and LDAP-based Single Sign-On protocols, users can streamline authorization and authentication for both web and on-premises applications, including IT resources such as phone directories and printers. Group-based access controls can be associated to specific groups of individuals, and allow administrators to add or remove user access with a single click.

JumpCloud DaaS Overview

Pricing

Starting from
US$3.00/month

Pricing options

Free Trial
Free
Subscription
Value for money

FREE: $0 (All features & services, up to 10 users free forever)

ONE PROTOCOL: $3 per user, per month, billed monthly

PRO: $9 per user, per month, billed annually or $12 billed monthly


JumpCloud DaaS Features

Devices
Business size
S M L
Markets
Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America
Supported Languages
English

Screenshots

JumpCloud DaaS screenshot: JumpCloud supports single sign-on to a selection of leading SaaS applications
JumpCloud DaaS screenshot: JumpCloud supports single sign-on to a selection of leading SaaS applications JumpCloud DaaS screenshot: Manage an organization's fleets of Windows, Mac, and Linux workstations, laptops, and servers, regardless of their location JumpCloud DaaS screenshot: Gain system management capabilities, all from one browser-based admin console JumpCloud DaaS screenshot: Manage and control all of the organization's users via JumpCloud's SaaS-based dashboard JumpCloud DaaS screenshot: Group-based access to Samba servers JumpCloud DaaS screenshot: Import user accounts from O365 with JumpCloud’s Office 365 directory integration

JumpCloud DaaS Reviews

JumpCloud DaaS Reviews

Overall rating
4.8
/
5
Excellent
42

Very good
13

Average
0

Poor
0

Terrible
0

Value for Money
4.7
Features
4.5
Ease of Use
4.5
Customer Support
4.8
100% recommended this app
Diana S.

Great LDAP solutions for small businesses

Small businesses that need to become more operational mature in handling their staff and managing users but maybe can't afford an on premise Windows server or want to keep everything in the cloud - this is where JumpCloud reigns supreme.


Chris C.

Everything I Need, Without the Aggravation of AD

I have been very happy with JumpCloud. I used to run an ActiveDirectory system for the small amount of users I have, and AD is so old, clunky, and often overkill. This is a lightweight solution that can allow you to manage your organization with ease using users, groups, and policies. Setting up a user in another state is just a click away on the panel.


Moises C.

Break away from the traditional way of managing your computers

I love the ability of being able to manage computers and apps from anywhere that I am at. I do not have to be in the office to manage anything. Break away from the traditional settings.


Bill B.

Free for ten users makes this very applicable to most small businesses

The small businesses that I work with have from 3 to 10 PCs, but usually no server. JumpCloud provides the missing centralized user account control. Fairly easy to implement once you understand the model. Their documentation is good and fairly complete, sufficient to learn and utilize the product. Once set up, it has been trouble-free.


David F.

Great AD alternative

With end users using G Suite for file storage and sharing, we are able to manage PCs and end user credentials without needing to deploy Active Directory.


Diana S.
Industry: Information Technology & Services
Company size: 2-10 Employees

Great LDAP solutions for small businesses

Used Daily for 1-5 months
Reviewed on 7/10/2019
Review Source: Capterra

Small businesses that need to become more operational mature in handling their staff and managing users but maybe can't afford an on premise Windows server or want to keep everything in the cloud - this is where JumpCloud reigns supreme.

Pros

The price is probably number 1 thing i like! Free for under 10 users. A great way for me as an IT professional to help smaller businesses get onto a stable platform for properly managing their users and devices, with room to expand as their companies grow. Great integrations with other apps (we use Office365 for most clients). With JumpCloud a small company really doesn't need a Windows Active Directory server on premises any longer.

Cons

No customer service for the free licenses - I get why, but I don't have to like it. It would be less annoying if the knowledgebase was a bit streamlined better. Can be difficult to find How-To information. Usually the article is there but is not intuitive and easy to find.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Chris C.
Industry: Information Technology & Services
Company size: 2-10 Employees

Everything I Need, Without the Aggravation of AD

Used Daily for 6-12 months
Reviewed on 9/9/2019
Review Source: Capterra

I have been very happy with JumpCloud. I used to run an ActiveDirectory system for the small amount of users I have, and AD is so old, clunky, and often overkill. This is a lightweight solution that can allow you to manage your organization with ease using users, groups, and policies. Setting up a user in another state is just a click away on the panel.

Pros

Very simple, quick package install that takes seconds. I love that the agent runs as service with a tiny footprint. You make changes using the web console, and they propagate down within a minute. Password syncing is not an issue. Just as if you were using AD, password syncing works fast. I loved how easy it was to setup RADIUS for wireless. I had it up and running within a couple of minutes. Agent installation on our machines was either done by a small installer, or in the case of Linux, a simple copy-and-paste command pasted into the terminal.

Cons

No mobile app yet. I am hoping this will change in the future so I can make changes without having to log into the browser.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Moises C.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

Break away from the traditional way of managing your computers

Used Daily for 1-5 months
Reviewed on 22/11/2019
Review Source: Capterra

I love the ability of being able to manage computers and apps from anywhere that I am at. I do not have to be in the office to manage anything. Break away from the traditional settings.

Pros

I love the fact this this is an online solution to your old traditional way to manage computers from internal servers. It branches outside your office to anywhere you want to do work.

Cons

Some of the function setups are not that user friendly. Policies are a headache when selecting what to configure. It's not easy to go back where you left off. Sometimes you have to scroll down a long list of configurations to get back to the location that you last left off from.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Bill B.
Industry: Information Technology & Services
Company size: Self Employed

Free for ten users makes this very applicable to most small businesses

Used Weekly for 2+ years
Reviewed on 9/4/2020
Review Source: Capterra

The small businesses that I work with have from 3 to 10 PCs, but usually no server. JumpCloud provides the missing centralized user account control. Fairly easy to implement once you understand the model. Their documentation is good and fairly complete, sufficient to learn and utilize the product. Once set up, it has been trouble-free.

Pros

Multi-platform!

It uses and modifies local machine settings, so even if a laptop leaves the LAN or the service is down, everything continues to work.

Cons

The Samba integration is complex. This is more about Samba than JumpCloud, however. I needed a few different pages to pull together the whole picture on how to implement.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

David F.
Industry: Information Technology & Services
Company size: 2-10 Employees

Great AD alternative

Used Daily for 6-12 months
Reviewed on 9/10/2019
Review Source: Capterra

With end users using G Suite for file storage and sharing, we are able to manage PCs and end user credentials without needing to deploy Active Directory.

Pros

Easy to manage web interface with clear categories and policies.

Cons

Client installation on PCs was more complex than I would have liked.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9.4/10
Based on 55 user ratings
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JumpCloud DaaS Pricing

JumpCloud DaaS Pricing

Starting from
US$3.00/month
Free Trial
Free
Subscription
Value for money

FREE: $0 (All features & services, up to 10 users free forever)

ONE PROTOCOL: $3 per user, per month, billed monthly

PRO: $9 per user, per month, billed annually or $12 billed monthly

FREE: $0 (All features & services, up to 10 users free forever)

ONE PROTOCOL: $3 per user, per month, billed monthly

PRO: $9 per user, per month, billed annually or $12 billed monthly

Value for Money
4.7/5
Based on 55 user ratings
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JumpCloud DaaS Features

JumpCloud DaaS Features

API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Auditing
Automatic Notifications
Collaboration Tools
Compliance Management
Data Import/Export
Data Visualisation
Drag & Drop Interface
Monitoring
Permission Management
Real Time Data
Real Time Monitoring
Reporting & Statistics
Role-Based Permissions
Third Party Integration
Workflow Management
Features
4.5/5
Based on 55 user ratings
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Categories

Video Tutorials

Video Tutorials

Additional information for JumpCloud DaaS

Additional information for JumpCloud DaaS

Key features of JumpCloud DaaS

  • Activity log
  • Application access control
  • Cloud RADIUS service
  • Compliance reporting
  • Device management
  • Directory services
  • Encryption
  • Endpoint management
  • Endpoint management
  • Endpoint management
  • Event logging API
  • Event logging API
  • File access control
  • Granular access controls
  • ISO Compliance
  • IT asset management
  • LDAP-as-a-Service
  • Log management
  • Microsoft Office 365 integration
  • Multi-factor authentication (MFA)
  • Multi-tenant portal
  • Multifactor authentication
  • Multifactor authentication
  • Multifactor authentication
  • Password and SSH key management
  • Password reset
  • Policy creation wizard
  • Policy management
  • REST API
  • Remote access management
  • Remote systems monitoring
  • Samba file server and NAS authentication
  • Scheduling
  • System management
  • User management
  • Virtual Private Network (VPN) access control
  • Virtual machine monitoring
  • Workday directory integration

Benefits

  • Securely manage and connect user identities to multiple IT resources including systems, applications, networks, and files, regardless of platform, protocol, provider, or location.

  • Eliminate the insecure practice of sharing passwords and SSIDs, and integrate WiFi and VPN appliances to leverage each users’ individual credentials and group membership for appropriate authorization.

  • Get access to system management capabilities from a single browser-based admin console. Enforce policies, execute ad-hoc scripts, authenticate users, and set password requirements.

  • Streamline authentication and authorization for web and on-premises applications with JumpCloud’s SAML 2.0 and LDAP protocols, including additional IT resources such as printers and phone directories.

  • Connect NAS appliances, Samba file servers, and cloud storage to JumpCloud’s virtual LDAP service to secure access to users' files, home directories, and other data assets.

  • JumpCloud DaaS FAQs

    JumpCloud DaaS FAQs

    Below are some frequently asked questions for JumpCloud DaaS.

    Q. What type of pricing plans does JumpCloud DaaS offer?

    JumpCloud DaaS offers the following pricing plans:

    Starting from: US$3.00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    FREE: $0 (All features & services, up to 10 users free forever) ONE PROTOCOL: $3 per user, per month, billed monthly PRO: $9 per user, per month, billed annually or $12 billed monthly

    Q. What are the main features of JumpCloud DaaS?

    JumpCloud DaaS offers the following features:

    • Activity log
    • Application access control
    • Cloud RADIUS service
    • Compliance reporting
    • Device management
    • Directory services
    • Encryption
    • Endpoint management
    • Endpoint management
    • Endpoint management
    • Event logging API
    • Event logging API
    • File access control
    • Granular access controls
    • ISO Compliance
    • IT asset management
    • LDAP-as-a-Service
    • Log management
    • Microsoft Office 365 integration
    • Multi-factor authentication (MFA)
    • Multi-tenant portal
    • Multifactor authentication
    • Multifactor authentication
    • Multifactor authentication
    • Password and SSH key management
    • Password reset
    • Policy creation wizard
    • Policy management
    • REST API
    • Remote access management
    • Remote systems monitoring
    • Samba file server and NAS authentication
    • Scheduling
    • System management
    • User management
    • Virtual Private Network (VPN) access control
    • Virtual machine monitoring
    • Workday directory integration

    Q. Who are the typical users of JumpCloud DaaS?

    JumpCloud DaaS has the following typical customers:

    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does JumpCloud DaaS support?

    JumpCloud DaaS supports the following languages:

    English

    Q. What type of pricing plans does JumpCloud DaaS offer?

    JumpCloud DaaS has the following pricing plans:

    Free, Subscription

    Q. Does JumpCloud DaaS support mobile devices?

    We do not have any information about what devices JumpCloud DaaS supports

    Q. What other apps does JumpCloud DaaS integrate with?

    JumpCloud DaaS integrates with the following applications:

    AirWatch, Axonius, Dropbox Business, G Suite, GitHub, Marketo, Microsoft 365, Salesforce Sales Cloud, Slack, Trelica

    Q. What level of support does JumpCloud DaaS offer?

    JumpCloud DaaS offers the following support options:

    Online Support, Knowledge Base, Phone Support, FAQs